Chrysler Group Recalls Full Month Production of New
AUBURN HILLS, Mich., April 25 The Chrysler Group and its
dealers are in the process of notifying nearly 11,000 customers of a voluntary
recall on 2001 model year Chrysler Town & Country, Chrysler Voyager, Dodge
Caravan and Dodge Grand Caravan minivans built between March 22 and April 21
of 2001. Recalled vehicles sold to customers represent just three percent of
the approximately 350,000 all-new 2001 minivans produced since last July.
This recall affects vehicles delivered after March 22 in North America,
including some 9,000 vehicles sold to customers in the United States and an
additional 1,900 sold to customers in Canada. No vehicles affected by the
recall have been sold outside of North America.
A bolt on the lower control arm of the front suspension can break,
resulting in a loss of vehicle control. The company discovered several
supplier shipments of bolts which were not manufactured to proper
specifications during this period. Six customers have reported control arm
issues stemming from the faulty bolts. There have been no reported accidents
Owners of recalled vehicles are urged not to drive them. The vehicles
will be picked up by dealers at no cost to the consumer and service
technicians will replace the bolt with a new part. Alternate transportation
will be provided by the dealer at no cost.
Customers with recalled vehicles will be contacted by dealers directly.
Customers can check the production date of their vehicle which is noted on a
sticker located on the frame of the driver door opening. The sticker lists an
MDH build number (Month, Day, Hour) and any vehicle with a build date prior to
03-22 or after 04-21 is not affected by the recall. Customers with recall
questions may also contact the DaimlerChrysler Recall Center at 1-800-853-1403
to verify their vehicle's status using the Vehicle Identification Number
(VIN). The VIN is a 17 digit code located on the top of the driver's side
dashboard and is most readily visible through the windshield.
The recall is limited to vehicles built during the one-month period and
includes vehicles built at both the St. Louis South (Missouri) and Windsor
(Ontario) plants. Vehicles produced at DaimlerChrysler's Graz, Austria plant
are not affected by the recall.