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Mitchell Adds Auto Buying Program to WorkCenter Total Loss


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Mitchell Adds Auto Buying Program to WorkCenter Total Loss

Partnership provides a transparent and hassle-free vehicle replacement process with
upfront pricing to improve total loss claims and increase customer satisfaction

San Diego, CA--April 6, 2011: Mitchell International, Inc., a leading provider
 of technology, connectivity and information solutions to the Property & Casualty
claims and Collision Repair industries, today announced a total loss vehicle replacement
partnership with Zag, a TrueCar, Inc. company, and the leading provider of online
and mobile car buying programs for several of the nation's leading membership and
service organizations. Providing a dedicated Total Loss Auto Buying Program as a
 complement to WorkCenter(TM) Total Loss will help carriers increase customer satisfaction
and loyalty. Developed in conjunction with customer satisfaction and vehicle pricing
expert J.D. Power and Associates, WorkCenter Total Loss is the industry's most accurate,
trusted and verifiable total loss vehicle valuation solution.

"We are pleased to partner with Mitchell International to provide WorkCenter Total
Loss customers with a haggle-free, hassle-free solution for purchasing their replacement
vehicle that is convenient, transparent and trustworthy," said Stewart Easterby,
 GM of Zag. "Car buyers using Zag's solution to replace their vehicle also save 
money, with average consumer saving of $4,302 off the MSRP on new vehicles."

The Mitchell / Zag partnership promises to be a very powerful tool to help auto 
insurers ease the total loss process with claimants and policyholders. Zag's Total
Loss Auto Buying Program offers comprehensive research tools where customers can
 see safety ratings, read reviews, scroll through photos, watch videos of vehicles,
and, through TrueCar.com integration, obtain context around how their upfront price
quote compares to what others paid for the same car in their local market area within
the last 30 days. Zag operates a nationwide network of more than 4,500 franchised
car dealerships that offer transparent and competitive upfront price quotes for 
new and used cars without a customer being required to provide their contact information.
The Zag solution even offers new car buyers a "Low Price Guarantee" that assures
 consumers they received a great deal and used car buyers a "Buy with Confidence"
package that includes free services like vehicle history reports.

"WorkCenter Total Loss is already recognized as an industry leading total loss valuation
solution focused on both valuation accuracy and policyholder satisfaction. By partnering
with Zag for its Total Loss Auto Buying Program, Mitchell is further improving the
consumer total loss claim experience by simplifying the process of replacing a loss
vehicle," said Jesse Herrera, Senior Vice President of Product and Customer Experience
for Mitchell International. Herrera added, "This enhancement also supports Mitchell's
ongoing commitment to providing the most seamless, integrated user experience for
claims professionals possible."

Mitchell's WorkCenter solution is an end-to-end physical damage claims settlement
workspace that powers all of an insurers' physical damage claims processing needs
including dispatch, repairable estimating, total loss valuation, repair management,
review and reporting.

Please go to Mitchell to learn more about WorkCenter Total Loss.


Mitchell International, Inc. empowers clients to achieve measurably better outcomes.
 Providing unparalleled breadth of technology, connectivity and information solutions
to the Property & Casualty claims and Collision Repair industries, Mitchell is uniquely
able to simplify and accelerate the claims management and collision repair processes.

As North America's leading provider of Property & Casualty claims technology solutions,
Mitchell processes over 50 million transactions annually for over 300 insurance 
companies/claims payers and over 30,000 collision repair facilities.  Founded in
 1946, Mitchell is headquartered in San Diego, California, and has 1,700 employees.
 The company is privately owned primarily by the Aurora Capital Group, a Los Angeles-based
investment group.