Hertz Opens Weather-Protected Return Centers
6 January 1998
Renters Go Under Cover at Hertz; Car Rental Company Opens Weather-Protected Return CentersPARK RIDGE, N.J., Jan. 6 -- The Hertz Corporation , the world's largest car rental company, today opened in Detroit the first of nearly 40 weather-protected Hertz Return Centers that it plans to open nationwide at major airport locations. During January, Hertz plans to open seven more in Atlanta; Charlotte, NC; Cincinnati; Dallas at Love Field; Denver; Miami; and San Antonio, TX. The Hertz Return Centers ensure that customers are shielded from rain, snow or other weather conditions when returning their car at the conclusion of the rental. At Hertz Return Centers where lots were previously open and exposed to the weather, renters will now be sheltered by a fabricated steel canopy covering the car rental return area. Renters, following lighted signs, will drive into the Return Centers, under the canopy, safe from the elements. They will be greeted at car-side by a Hertz Instant Return Representative who will conclude the rental transaction and provide the renter with a printed receipt. The renter will then proceed, under the canopy, to the waiting Hertz shuttle bus, still protected from the weather. Hertz Return Centers will also be available at enclosed, decked car rental facilities such as Hertz has at airports in Atlanta and Miami. "With Hertz Return Centers, we've got the customer covered during the return process, all the way from the car to the terminal," said Joseph R. Nothwang, Hertz Executive Vice President and General Manager for the company's U.S. Rent A Car Division. "As with Hertz #1 Club Gold, which speeds and shelters renters at the time of pick up, this is a service that distinguishes us from the competition. No more getting cold and wet, dashing from car to shelter, dodging puddles with heavy luggage. As we have done before with innovations and product enhancements, we have raised the bar and set a new standard for quality in car rental." Unlike Hertz #1 Club Gold, Hertz Return Centers are available to all Hertz customers; no membership required. Hertz, with over 5,500 locations in approximately 140 countries, operates a worldwide fleet of 500,000 vehicles. SOURCE Hertz Corporation