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Dept of Consumer Affairs Can Help Californians Facing a Ford Recall

27 October 2000

1.7-Million Cars Could be Effected

  

    SACRAMENTO, Calif. - Concerned Californians can find out if their Ford 
product is part of a proposed recall with just a click of a mouse. The 
California Department of Consumer Affairs has a complete list of effected 
vehicles in the Five Ford Recall Tips For California Consumers.  You'll find 
them on the DCA website at http://www.dca.ca.gov. The proposed recall is aimed 
at 1.7-million Ford products that could stall when the Thick Film Ignition 
module overheats. Alameda County Superior Court Judge Michael Ballachey is 
expected to issue a final ruling on the recall October 27th.

    "The Department is committed to helping Californians, no matter what kind
of consumer problem they face," according to Department of Consumer Affairs
Director Kathleen Hamilton. "These Recall Tips will provide valuable
information to Californians who own Fords, Lincolns or Mercurys."

    The Five Ford Recall Tips for California Consumers also include:

    -- Automotive advice on how to minimize stalling problems associated with
       the TFI module.
    -- Helpful phone numbers and websites for consumers to get more
       information about the TFI modules and the many models under
       consideration for the recall.

    The Five Ford Recall Tips for California Consumers are also available on
the California Department of Consumer Affairs, Bureau of Automotive Repair
website at http://www.smogcheck.ca.gov. Consumers can also use the site to file
automotive repair complaints, or they can file a complaint by dialing the
Department's toll-free number, 800-952-5210. "Serving the needs and concerns
of the consumer is job one at the Department of Consumer Affairs," according
to Hamilton.