Infiniti Buyers Guide

 

 2014 Infiniti Q50 Sport

*
MSRP: $43,650
Invoice: $40,595

Gas Mileage:
CTY: 20    HWY: 29    CMB: 23
Engine/Fuel: 6 Cyl Gas
Transmission: A
Door/Body Style: 4 Door/Luxury Sedan,SDN
Drive Type: RWD

Prices/Warranty

See the prices and various warranties offered.
  • General
  • MSRP: $43,650
  • Invoice Price: $40,595
  • Destination Charge: $0
  • Warranty
  • Basic (Month): 48
  • Basic (Mileage): 60000
  • Powertrain (Month): 72
  • Powertrain (Mileage): 70000
  • Rust (Month): 84
  • Rust (Mileage):  

Engine & Emissions

View engine and emission data on this vehicle.
  • Engines & Emissions
  • 3.7-Liter, V6, 24-Valve, DOHC, SEFI Engine; Front/Longitudinal Mounted With Horsepower Of 328@7000, Torque Of 269@5200, Alloy Block and Alloy Cylinder Heads
  • Roadside Assistance Warranty for 48-Months, Unlimited Miles,
  • ULEV II Emissions
  • Engine
  • Type of Engine: 3.7L V6
  • Displacement (CC): 3696
  • Fuel System: SEFI
  • Horsepower @ RPM: 328@7000
  • Torque @ RPM: 269@5200
  • Turbo: N
  • Compression ratio: 11.0
  • Cylinders: 6
  • RPM @ Peak Horsepower: 7000
  • Bore X Stroke: 3.76x3.39
  • Fuel Type: Gas

Dimensions

See the interior and exterior dimensions.
  • Exterior Dimensions
  • Track Front: 59.8
  • Track Rear: 59.8
  • Overall Length (in): 189.1
  • Overall Width (in): 71.8
  • Overall Height (in): 56.8
  • Wheelbase (in): 112.2
  • Curb weight (lbs): 3675
  • Interior Dimensions
  • Seating capacity - Standard: 5
  • Seating Capacity - Maximum: 5
  • Headroom front (in): 39.5
  • Headroom rear (in): 36.8
  • Hip room front (in): 53.2
  • Hip room rear (in): 52.5
  • Leg room front (in): 44.5
  • Leg room rear (in): 35.1
  • Shoulder room front (in): 56.7
  • Shoulder room rear (in): 56.1

Features

See the features of this vehicle.
  • Exterior Features
  • Bodyside/Cab Step or Running Board: Not listed
  • Bumper Step Up: N/A
  • Front Air Dam: N/A
  • Metallic Paint: N/A
  • Power Sliding Side Van Door: N/A
  • Power Trunk Lid: Not listed
  • Rear Spoiler: Option
  • Skid Plate or Underbody Protection: N/A
  • Splash or Mud Guards: Option
  • Wind Deflector or Buffer for Convertibles: N/A
  • Exterior
    • Automatic Headlights With Automatic On/Off and Time Delay
    • Chrome Grille, Body Side Moldings, Cladding, Body Color Exterior Door Handles, Chrome Exhaust Pipe and Chrome Side Windows
    • Daytime Running Lights
    • Front and Rear Body Color Bumpers
    • Front Foglights
  • Heating, Ventilation & Air Conditioning
  • Air Conditioning: Standard
  • Automatic Climate Control: Standard
  • Interior Pollen/Particle/Dust Air Filter: Standard
  • Rear Heating, Ventilation & Air Conditioning: Standard
  • Rear HVAC Ducts: Standard
  • Rear Seat HVAC Controls: Not listed
  • Heating, Ventilation & Air Conditioning
    • Automatic Climate Control
    • Interior Air Filter
    • Rear HVAC Ducts
    • Separate Driver/Front Passenger Climate Controls
  • Entertainment
  • Cassette Player: Not listed
  • CD Changer: Not listed
  • CD Player: Standard
  • DVD Player: Not listed
  • Hands Free or Voice Activated Phone: N/A
  • Navigational Aid: Option
  • Radio: Standard
  • Second Row Sound Controls/Accessories: Not listed
  • Subwoofer: Standard
  • Telematic Systems: Option
  • Entertainment, Communication & Navigation
    • AM/FM Radio Seek, Scan, Speed Sensitive Volume, Bose Studio Surround Surround Sound and 14 Speakers Total; CD Player; MP3 Player; SiriusXM Satellite Radio
    • Auxiliary Audio Input Jack
    • Diversity In-Glass Radio Antenna
    • Infiniti InTouch Memory Device Reader
    • MP3 Player
    • Wireless Communication Access For Bluetooth Enabled Devices with Bluetooth Streaming Audio
  • Instrumentation
  • Battery Gauge: Not listed
  • Clock: Standard
  • Compass: Standard
  • Cruise Control: Standard
  • Electroluminescent Instrumentation: N/A
  • Gauges: Standard
  • Inside Temperature Gauge: Not listed
  • Intelligent Cruise Control: Option
  • Night Vision: N/A
  • Oil Gauge: Not listed
  • Outside Temperature Gauge: Standard
  • Service or Maintenance Interval Indicator: Standard
  • Steering Wheel Mounted Controls: Standard
  • Tachometer: Standard
  • Tire Inflation/Pressure Monitor: Standard
  • Trip Computer: Standard
  • Instrumentation
    • Analog Clock
    • Automatic/Delayed Locking and Automatic Headlights
    • Compass
    • Cruise Control
    • Exterior Temperature Gauge
    • Steering Wheel Mounted Controls For Audio, Cruise Control and Transmission
    • Tachometer
    • Tire Pressure Monitor
    • Trip Computer With Trip Odometer
    • Voice Activated Controls For Audio and Bluetooth(R) Wireless Enabled Devices
    • Warning Lights Include Door Ajar, Electrical System, Headlights-On, Key-In-Ignition, Low Fuel, Low Washer Fluid and Oil Pressure
  • Lighting
  • Automatic Headlights: Standard
  • Cornering Lights: Not listed
  • Daytime Running Lights: Not listed
  • Fog Lights: Not listed
  • Halogen Headlights: Not listed
  • Headlight Washers: N/A
  • High Intensity Discharge Headlights: N/A
  • Windshield Wiper Activated Headlights: N/A
  • Roof
  • Power Sunroof/Moonroof: Standard
  • Removable/Convertible Top: Standard
  • Sunroof/Moonroof: Standard
  • Sunroof/Moonroof & Removeable/Convertible Top
    • Front Power Glass Tilt and Slide Sunroof
  • Wheels & Tires
  • Alloy Wheels: Standard
  • Chrome Wheels: Not listed
  • Exterior Rear Mounted Tire Carrier: N/A
  • Full Size Spare Tire: Not listed
  • Interior Spare Tire for SUVs & Vans: Option
  • Self Sealing/Run Flat Tires: Standard
  • Steel Wheels: Not listed
  • Underbody Tire Carrier: Not listed
  • Wheels & Tires
    • Alloy Wheels Front 19-in. X 8.5-in. and Rear 19-in. X 8.5-in.
    • front and rear tires P245/40WR19 BSW Run Flat Performance
    • Run Flat Tires Tires
    • Spare Tire Credit/Delete
  • Windows, Mirrors & Wipers
    • Exterior Auto Day/Night/Electrochromic Mirrir
    • Glass Rear Window on Convertible
    • Heated Exterior Mirror
    • Heated Washer System
    • Heated Windshield Glass
    • Interior Auto Day/Night/Electrochromic Mirror
    • Interval Wipers
    • Oversize or Wide Angle Exterior Mirror
    • Power Adjustable Exterior Mirror
    • Power Backlight Window
    • Rain Sensing Wipers
    • Rear Wiper
    • Sliding Rear Pickup Truck Window
    • Tinted Glass
    • Vehicle Speed Sensing Wiper Interval
    • Windshield Wiper De-Icer
  • Windows/Mirrors/Wipers
  • Exterior Auto Day/Night/Electrochromic Mirrir: Option
  • Glass Rear Window on Convertible: Not listed
  • Heated Exterior Mirror: Standard
  • Heated Washer System: N/A
  • Heated Windshield Glass: N/A
  • Interior Auto Day/Night/Electrochromic Mirror: Standard
  • Interval Wipers: Standard
  • Oversize or Wide Angle Exterior Mirror: N/A
  • Power Adjustable Exterior Mirror: Standard
  • Power Backlight Window: N/A
  • Rain Sensing Wipers: Option
  • Rear Wiper: Not listed
  • Sliding Rear Pickup Truck Window: N/A
  • Tinted Glass: Standard
  • Vehicle Speed Sensing Wiper Interval: Standard
  • Windshield Wiper De-Icer: N/A
  • Windows, Mirrors & Wipers
    • Dual Body Color Folding Power Adjustable Heated Signaling Exterior Rearview Mirrors
    • Electrochromic Interior Rearview Mirror
    • Front and Rear Power Windows With One-Touch Up and One-Touch Down
    • Front Illuminated Vanity Mirrors
    • Front Vanity Mirror
    • Manual Sunshade Located on Sunroof/Moonroof
    • Rear Window Defroster
    • Tinted Glass
    • Vehicle Speed Sensing Variable Intermittent Windshield Wipers

Safety Features

View the built in safety features included.
  • Safety Features
  • Driver Airbag
  • Front Active Head Restraints
  • Front and Rear Side Head Curtain Airbags
  • Front Pretensioners
  • Front Seatbelt Height Adjusters
  • Passenger Airbag
  • Passenger Airbag Cutoff Sensor
  • Rear Center 3-Point Seatbelts
  • Rear Electronic Parking Aid With Camera
  • Seat Mounted Front Side Airbags
  • Side Guard Door Beams
  • Anti-Theft
  • Child Safety Door Locks Located on Rear Doors
  • Locking Fuel Filler
  • Power Door Locks Operated Via Key and Remote With Automatic Locking
  • Power Trunk Lock/Unlock Via Multi-Function Remote and Interior Switch
  • Valet Lockout
  • Vehicle Anti-Theft Via Alarm and Engine Immobilizer
  • Braking & Traction
  • 4-Wheel Anti-Lock Brakes
  • Brake Assistance
  • Front Power 356-mm Ventilated Disc and Rear Power 351-mm Ventilated Disc Brakes
  • Traction Control Controlled by Engine Management
  • Vehicle Stability Control System

Read Reviews

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*Fuel Economy Guide

Research the yearly spend on gasoline for every Infiniti in our database.

  • The fuel economy calculations assume annual mileage of 15,000 miles, 45% of which is highway miles and 55% city miles and fuel costs of $2.79 per gallon. These figures can be adjusted to more accurately reflect your driving style and fuel costs in your area:

     






 

*NHTSA Test Results

Get crash test results, service bulletins, and product recalls for every Infiniti model.

  •  

    Crash Test Data for 2014 Infiniti

    Infiniti Vehicle Front Star Rating Side Star Rating Rollover Resistance Rating
    Driver Passenger Front Seat Rear Seat
    2014 Q50 AWD
    2014 Q50 HEV AWD
    2014 Q50 HEV RWD
    2014 Q50 RWD
    2014 QX60 AWD
    2014 QX60 FWD
    2014 QX60 Hybrid AWD
    2014 QX60 Hybrid FWD

     

    Service Bulletins for 2014 Infiniti

    2014 INFINITI G37
    Bulletin Number: Infiniti USA Ret
    Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea
    Bulletin Number: Infiniti USA Tak
    Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom
    Bulletin Number: IPSB15-286a
    DBS Enhancement ? Checking Inventory for Open Campaigns UPDATE February 26, 2018 Please discard earlier versions of this bulletin The announcement from December 21, 2015 has been revised to include: 1. New functionality for identifyin
    Bulletin Number: IPSB17-130
    DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li
    Bulletin Number: IPSB18-218 Retai
    DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont
    Bulletin Number: ITB00-024g
    BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works
    Bulletin Number: ITB01-024e
    NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo
    Bulletin Number: ITB03-051L
    HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB09-015h
    12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB09-039e
    WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul
    Bulletin Number: ITB11-005c
    WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB11-005d
    WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB13-044f
    ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure
    Bulletin Number: ITB13-044g
    ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB17-009a
    WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi
    Bulletin Number: ITB17-032
    2009-2015 G37/Q60 CONVERTIBLE; CENTER ROOF WEATHER STRIP REPAIR IF YOU CONFIRM - The convertible top center roof weather-strip self-adhesive has detached from the center roof panel. ACTION - Reattach the affected seal with the Servic
    Bulletin Number: ITB18-003
    REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA
    Bulletin Number: ITB18-034
    TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o
    Bulletin Number: ITB18-037
    PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
    Bulletin Number: ITB19-008
    EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of
    Bulletin Number: Revision 1-IEVAP
    OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha
    Bulletin Number: Revision 1-NEVAP
    OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h
    2014 INFINITI M35 HYBRID
    Bulletin Number: Infiniti USA Ret
    Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea
    Bulletin Number: Infiniti USA Tak
    Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom
    Bulletin Number: IPSB15-286a
    DBS Enhancement ? Checking Inventory for Open Campaigns UPDATE February 26, 2018 Please discard earlier versions of this bulletin The announcement from December 21, 2015 has been revised to include: 1. New functionality for identifyin
    Bulletin Number: IPSB17-130
    DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li
    Bulletin Number: IPSB18-218 Retai
    DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont
    Bulletin Number: ITB00-024g
    BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works
    Bulletin Number: ITB01-024e
    NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo
    Bulletin Number: ITB03-051L
    HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB09-015h
    12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB09-039e
    WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul
    Bulletin Number: ITB11-005c
    WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB11-005d
    WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB13-044f
    ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure
    Bulletin Number: ITB13-044g
    ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB17-009a
    WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi
    Bulletin Number: ITB18-003
    REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA
    Bulletin Number: ITB18-034
    TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o
    Bulletin Number: ITB18-037
    PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
    Bulletin Number: ITB19-008
    EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of
    Bulletin Number: Revision 1-IEVAP
    OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha
    Bulletin Number: Revision 1-NEVAP
    OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h
    2014 INFINITI Q50
    Bulletin Number: EL13-023E
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: Infiniti USA Ret
    Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea
    Bulletin Number: Infiniti USA Tak
    Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom
    Bulletin Number: IPSB15-286a
    DBS Enhancement ? Checking Inventory for Open Campaigns UPDATE February 26, 2018 Please discard earlier versions of this bulletin The announcement from December 21, 2015 has been revised to include: 1. New functionality for identifyin
    Bulletin Number: IPSB17-130
    DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li
    Bulletin Number: IPSB18-218 Retai
    DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont
    Bulletin Number: ITB00-024g
    BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works
    Bulletin Number: ITB01-024e
    NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo
    Bulletin Number: ITB03-051L
    HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB09-015h
    12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB09-039e
    WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul
    Bulletin Number: ITB11-005c
    WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB11-005d
    WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-011F
    "TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF TH
    Bulletin Number: ITB12-011g
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB12-011h
    TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc
    Bulletin Number: ITB12-011i
    TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all
    Bulletin Number: ITB12-011j
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-011k
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu
    Bulletin Number: ITB12-011l
    TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an
    Bulletin Number: ITB12-011m
    TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-011n
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB13-026f
    DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. Modifications have been made to include 2017 Q50, Q50 Hybrid, Q60, QX30, QX60 and QX60 Hybrid vehicles. No other changes have been made. Please discard all previous version
    Bulletin Number: ITB13-026g
    DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB13-026h
    DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB13-026i
    2014-2017 INFINITI VEHICLES; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
    Bulletin Number: ITB13-026J
    2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB-13-033A
    INFINITI: SOME VEHICLES MAY EXPERIENCE THE POWER STEERING LIGHT TO BE ON PAIRED WITH DTC C13EB AND C13E9. THE STEERING WHEEL MAY BE OFF-CENTER AND POWER STEERING WILL GO INTO REDUCED POWER ASSIST MODE. THIS IS DUE TO LOW BATTERY VOLTAGE CON
    Bulletin Number: ITB-13-034-A
    INFINITI: INFORMATION PROVIDED REGARDING SIGNAL TECH II, BEING USED, TO PERFORM TIRE PRESSURE MONITORING SYSTEM (TPMS) ID PROCEDURE REGISTRATION. MODEL 2014 Q50. *PE
    Bulletin Number: ITB-13-039
    INFINITI: SERVICE BULLETIN CONCERNING LOW TIRE PRESSURE WARNING SYSTEM INFORMATION. *JS
    Bulletin Number: ITB-13-044
    INFINITI: THE INSTRUMENT CLUSTER HAS A WARNING INDICATOR, THAT ILLUMINATES, OF A LOOSE FUEL FILL CAP. MODEL YEARS 2012 AND UP. NO MODELS LISTED. *PE
    Bulletin Number: ITB13-044f
    ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure
    Bulletin Number: ITB13-044g
    ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB-13-046
    INFINITI: INFORMATION PROVIDED REGARDING THE LOW POWER ASSIST FOR POWER STEERING REPAIR, ON SOME VEHICLES. MODEL 2014 Q50. *PE
    Bulletin Number: ITB13-052a
    INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions.
    Bulletin Number: ITB13-052b
    INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB-14-004
    INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE CURRENT PRODUCTION LEVEL OF THE INFINITI INTOUCH SYSTEM SOFTWARE IS BEING UPDATED. MODEL 2014 Q50, Q50 HYBRID. *PE UPDATED 3/20/14. *PE
    Bulletin Number: ITB-14-005
    INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE INFINITI INTOUCH SYSTEM ALLOWS SOFTWARE UPDATES TO BE INSTALLED TO CURRENT PRODUCTION LEVEL. MODEL 2014 Q50, Q50 HYBRID. *PE UPDATED 3/14/14. *PE
    Bulletin Number: ITB-14-006
    INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE DIRECT ADAPTIVE STEERING (DAST), IS BEING REPROGRAMMED. MODEL 2014 Q50, Q50 HYBRID. *PE UPDATED 2/24/14. *PE
    Bulletin Number: ITB-14-007
    INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. REPROGRAMMING AND RECALIBRATING THE DIRECT ADAPTIVE STEERING (DAST) ON CERTAIN VEHICLES. MODEL 2014 Q50, Q50 HYBRID. *PE UPDATED 2/24/14. *PE
    Bulletin Number: ITB-14-009
    INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE DIRECT ADAPTIVE STEERING SYSTEM (DAST) CONTROL MODULES, ON CERTAIN VEHICLES, ARE BEING REPLACED, REPROGRAMMED AND RECALIBRATED. MODEL 2014 Q50. *PE UPDATED 2/24/1
    Bulletin Number: ITB-14-042
    INFINITI: INFORMATION REGARDING TWO STAIN GAUGE OCCUPANT CLASSIFICATION SYSTEM (OCS) SENSORS AND OPERATION EXPLANATION OF DIFFERENT RESPONSE TO OCCUPANT SEATING POSTURE. MODEL 2013-2014 JX, QX60, QX50. *PE
    Bulletin Number: ITB-14-043
    INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME VEHICLES, A PRODUCT UPDATE, FOR IN TOUCH AUDIO SYSTEM SOFTWARE, IS BEING OFFERED AND IS DESIGNED TO IMPROVE FUNCTIONALITY OF IN TOUCH SYSTEM. MODEL 2014 Q50. *PE UPD
    Bulletin Number: ITB14-043A
    INFINITI: 2014 Q50(V37) : OWNERS ARE OFFERED TO HAVE THE AUDIO SYSTEM SOFTWARE UPGRADED. INFINITI DEALERS ARE PERFORMING THIS UPGRADE AT NO COST. *LJ
    Bulletin Number: ITB-14-047
    INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A FUSE BOX B+ TERMINAL COVER IS BEING INSTALL ON CERTAIN HYBRID VEHICLES. MODEL 2014 Q50, Q50 HYBRID. *PE
    Bulletin Number: ITB-14-051
    INFINITI: ON SOME VEHICLES, THE FORWARD COLLISION WARNING (FCW) MALFUNCTION HAS BEEN OR IS ON AND FLUID LEVEL FOR BRAKES IS NORMAL AND THE ABS CONTROL UNIT NEEDS PROGRAMMING, PER SERVICE PROCEDURE. MODEL 2013-14 JX35, QX60, 2014-15 Q50.
    Bulletin Number: ITB16-014
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: ITB16021
    2014 - 2015 Q50; THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED
    Bulletin Number: ITB16-021a
    THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. No other changes have been made. Please discard previous ver
    Bulletin Number: ITB16-037
    2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES IF YOU CONFIRM: THE DRIVER SIDE VENT IS WARMER BY 10┬░F OR MORE THAN THE PASSENGER SIDE WITH THE HVACS DUAL TEMP MODE SELECTED AND THE A/C SET ON BOTH SIDES AT 60┬░F. - THIS
    Bulletin Number: ITB16-037a
    2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES The information in the previous version of this bulletin is no longer valid. Please discard the previous version of this bulletin.
    Bulletin Number: ITB16-037b
    2014-2016 Q50; AIR MIX DOOR MOTOR LH SERVICE INFORMATION This bulletin has been amended throughout. Discard all previous versions of this bulletin.
    Bulletin Number: ITB16-037c
    2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES This bulletin has been amended throughout. Discard all previous versions of this bulletin.
    Bulletin Number: ITB16-042a
    2014-2017 Q60 AND Q50; POWER WINDOWS DO NOT OPERATE CORRECTLY SERVICE INFORMATION If power is interrupted to the power window system, it may cause one or more of the following symptoms to occur on one or more power windows: - AUTO-UP d
    Bulletin Number: ITB16-047
    INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate
    Bulletin Number: ITB17-007
    CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 Infiniti announced that it was sending a reminder noti
    Bulletin Number: ITB17-009a
    WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi
    Bulletin Number: ITB17-015
    NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the
    Bulletin Number: ITB17-018
    BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin
    Bulletin Number: ITB17-026
    INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale
    Bulletin Number: ITB17-026a
    INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati
    Bulletin Number: ITB17-026b
    INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c
    Bulletin Number: ITB17-026b
    INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version
    Bulletin Number: ITB17-030
    2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their vehicle's Occupant Classification System (OCS) operation after all campai
    Bulletin Number: ITB17-030a
    2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB17-030b
    2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. Pages 20 and 22 have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB17-041
    VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2013-2016 Infiniti vehicles equipped with 2G Telematics Ha
    Bulletin Number: ITB17-042a
    INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version
    Bulletin Number: ITB17-042b
    INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB18-003
    REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA
    Bulletin Number: ITB18-021
    DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for whi
    Bulletin Number: ITB18-034
    TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o
    Bulletin Number: ITB18-037
    PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
    Bulletin Number: ITB18-039
    AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in
    Bulletin Number: ITB19-001
    CHASSIS CONTROL MODULE DTC INFORMATION SERVICE INFORMATION If one or more of the following Chassis Control DTCs are stored: - C1BA0-00 - (CHASSIS CONTROL BRAKE SYSTEM) - C1B90-00 - (DIRECT ADAPTIVE STEERING SYSTEM) - C1B92-00 - (BRAK
    Bulletin Number: ITB19-005
    CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi
    Bulletin Number: ITB19-008
    EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of
    Bulletin Number: ITB-92-069-D
    INFINITI: DUE TO USE OF AFTERMARKET CHROMING OF ALLOY WHEELS, FOR SOME VEHICLES, THE STANDARDS ARE NO LONGER ARE MET AND ARE SERIOUSLY DAMAGED AND NOT GUARANTEE OR WARRANTY THE MODIFIED WHEELS OR PERFORMANCE. MODELS ALL. NO YEARS LISTED.
    Bulletin Number: P7331
    Disabling the 2G TCU Voluntary Service Campaign ***** Campaign Summary ***** Infiniti is conducting a Voluntary Service Campaign to disable (turn off) the 2G Telematics Control Unit (?2G TCU?). The subject QX56/QX80, JX35/QX60, M37/M56/
    Bulletin Number: Revision 1-IEVAP
    OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th
    Bulletin Number: Revision 1-IEVAP
    OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha
    Bulletin Number: Revision 1-NEVAP
    OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h
    Bulletin Number: REVISION 1-PC451
    2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from September 2, 2016 has been revised to include: - The telematics upgrade for 2014-15 Q50 is now available. The procedure and part information has bee
    Bulletin Number: REVISION 2-PC451
    2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from November 3, 2016 has been revised to include: - 283B0-3JA6A is the part number being used for all vehicles, except Q50 o This part supersedes the p
    Bulletin Number: REVISION 3-PC451
    2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from January 3, 2017 has been revised to include: - Campaign repair bulletin, ITB17-007 has been developed and is now available on NNAnet, and ASIST. Pl
    Bulletin Number: REVISION 4-PC451
    2G Telematics Hardware Replacement Client Satisfaction Initiative UPDATE October 12, 2018 Please discard earlier versions of this bulletin. The announcement from February 17, 2017 has been revised to include: - ~397 retailed vehicles
    2014 INFINITI Q50 HYBRID
    Bulletin Number: EL13-023E
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: Infiniti USA Ret
    Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea
    Bulletin Number: Infiniti USA Tak
    Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom
    Bulletin Number: IPSB15-286a
    DBS Enhancement ? Checking Inventory for Open Campaigns UPDATE February 26, 2018 Please discard earlier versions of this bulletin The announcement from December 21, 2015 has been revised to include: 1. New functionality for identifyin
    Bulletin Number: IPSB17-130
    DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li
    Bulletin Number: IPSB18-218 Retai
    DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont
    Bulletin Number: ITB00-024g
    BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works
    Bulletin Number: ITB01-024e
    NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo
    Bulletin Number: ITB03-051L
    HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB09-015h
    12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB09-039e
    WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul
    Bulletin Number: ITB11-005c
    WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB11-005d
    WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-011F
    "TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF TH
    Bulletin Number: ITB12-011g
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB12-011h
    TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc
    Bulletin Number: ITB12-011i
    TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all
    Bulletin Number: ITB12-011j
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-011k
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu
    Bulletin Number: ITB12-011l
    TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an
    Bulletin Number: ITB12-011m
    TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-011n
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB13-026f
    DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. Modifications have been made to include 2017 Q50, Q50 Hybrid, Q60, QX30, QX60 and QX60 Hybrid vehicles. No other changes have been made. Please discard all previous version
    Bulletin Number: ITB13-026g
    DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section and Part 1 of the Service Procedure have been revised. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB13-026h
    DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. The Applied Vehicles section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB13-026i
    2014-2017 INFINITI VEHICLES; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
    Bulletin Number: ITB13-026J
    2014-2017 INFINITI; DISPLAY CONTROL UNIT REPLACEMENT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB-13-039
    INFINITI: SERVICE BULLETIN CONCERNING LOW TIRE PRESSURE WARNING SYSTEM INFORMATION. *JS
    Bulletin Number: ITB13-044f
    ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure
    Bulletin Number: ITB13-044g
    ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB13-052a
    INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions.
    Bulletin Number: ITB13-052b
    INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB-14-004
    INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE CURRENT PRODUCTION LEVEL OF THE INFINITI INTOUCH SYSTEM SOFTWARE IS BEING UPDATED. MODEL 2014 Q50, Q50 HYBRID. *PE UPDATED 3/20/14. *PE
    Bulletin Number: ITB-14-005
    INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE INFINITI INTOUCH SYSTEM ALLOWS SOFTWARE UPDATES TO BE INSTALLED TO CURRENT PRODUCTION LEVEL. MODEL 2014 Q50, Q50 HYBRID. *PE UPDATED 3/14/14. *PE
    Bulletin Number: ITB-14-006
    INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE DIRECT ADAPTIVE STEERING (DAST), IS BEING REPROGRAMMED. MODEL 2014 Q50, Q50 HYBRID. *PE UPDATED 2/24/14. *PE
    Bulletin Number: ITB-14-007
    INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. REPROGRAMMING AND RECALIBRATING THE DIRECT ADAPTIVE STEERING (DAST) ON CERTAIN VEHICLES. MODEL 2014 Q50, Q50 HYBRID. *PE UPDATED 2/24/14. *PE
    Bulletin Number: ITB-14-008
    INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CERTAIN MODEL VEHICLES WILL HAVE DIRECT ADAPTIVE STEERING SYSTEM (DAST) CONTROL MODULES, REPLACED, REPROGRAMMED AND RECALIBRATED. MODEL 2014 Q50 HYBRID. *PE UPDATED 2/24/14.
    Bulletin Number: ITB-14-026
    INFINITI: INFORMATION PERTAINING TO THE BRAKES INTERMITTENT GRAB ON INITIAL APPLICATION AT AMBIENT TEMPERATURES UNDER 40 DEGREES FAHRENHEIT. THE BRAKE HYDRAULIC SYSTEM MUST BE BLED, THE BRAKE CONTROLLER REPROGRAMMED, AND THE DTCS ERASED.
    Bulletin Number: ITB-14-042
    INFINITI: INFORMATION REGARDING TWO STAIN GAUGE OCCUPANT CLASSIFICATION SYSTEM (OCS) SENSORS AND OPERATION EXPLANATION OF DIFFERENT RESPONSE TO OCCUPANT SEATING POSTURE. MODEL 2013-2014 JX, QX60, QX50. *PE
    Bulletin Number: ITB-14-047
    INFINITI: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A FUSE BOX B+ TERMINAL COVER IS BEING INSTALL ON CERTAIN HYBRID VEHICLES. MODEL 2014 Q50, Q50 HYBRID. *PE
    Bulletin Number: ITB15-034
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: ITB15-035
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: ITB16-012b
    INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB16021
    2014 - 2015 Q50; THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED
    Bulletin Number: ITB16-021a
    THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. No other changes have been made. Please discard previous ver
    Bulletin Number: ITB16-037
    2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES IF YOU CONFIRM: THE DRIVER SIDE VENT IS WARMER BY 10┬░F OR MORE THAN THE PASSENGER SIDE WITH THE HVACS DUAL TEMP MODE SELECTED AND THE A/C SET ON BOTH SIDES AT 60┬░F. - THIS
    Bulletin Number: ITB16-037a
    2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES The information in the previous version of this bulletin is no longer valid. Please discard the previous version of this bulletin.
    Bulletin Number: ITB16-037b
    2014-2016 Q50; AIR MIX DOOR MOTOR LH SERVICE INFORMATION This bulletin has been amended throughout. Discard all previous versions of this bulletin.
    Bulletin Number: ITB16-037c
    2014-2016 Q50; INCORRECT DIFFERENCE IN HVAC VENT TEMPERATURES This bulletin has been amended throughout. Discard all previous versions of this bulletin.
    Bulletin Number: ITB16-040
    2013 JX35 AND 2014 ? 2015 QX60; DOOR MIRROR GLASS WILL NOT RETURN AFTER SHIFTING REVERSE TO DRIVE Applies to vehicles equipped with Automatic Drive Positioner IF YOU CONFIRM The door mirror glass (LH and RH) automatic tilt down-up fe
    Bulletin Number: ITB16-042a
    2014-2017 Q60 AND Q50; POWER WINDOWS DO NOT OPERATE CORRECTLY SERVICE INFORMATION If power is interrupted to the power window system, it may cause one or more of the following symptoms to occur on one or more power windows: - AUTO-UP d
    Bulletin Number: ITB16-047
    INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate
    Bulletin Number: ITB17-007
    CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 Infiniti announced that it was sending a reminder noti
    Bulletin Number: ITB17-009a
    WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi
    Bulletin Number: ITB17-015
    NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the
    Bulletin Number: ITB17-018
    BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin
    Bulletin Number: ITB17-030
    2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their vehicle's Occupant Classification System (OCS) operation after all campai
    Bulletin Number: ITB17-030a
    2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB17-030b
    2014-2016 Q50; OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. Pages 20 and 22 have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB17-041
    VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2013-2016 Infiniti vehicles equipped with 2G Telematics Ha
    Bulletin Number: ITB17-042a
    INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version
    Bulletin Number: ITB17-042b
    INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB18-003
    REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA
    Bulletin Number: ITB18-021
    DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for whi
    Bulletin Number: ITB18-022
    2014 ? 2017 Q50 HYBRID; ENGINE STOPS RUNNING IN EXTREMELY HOT AMBIENT TEMPERATURES AND DTC P3182 STORED IF YOU CONFIRM Engine stops running in extremely hot ambient temperatures (greater than 110 degrees Fahrenheit) and DTC P3182 HV BATTE
    Bulletin Number: ITB18-034
    TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o
    Bulletin Number: ITB18-037
    PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
    Bulletin Number: ITB18-039
    AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in
    Bulletin Number: ITB19-001
    CHASSIS CONTROL MODULE DTC INFORMATION SERVICE INFORMATION If one or more of the following Chassis Control DTCs are stored: - C1BA0-00 - (CHASSIS CONTROL BRAKE SYSTEM) - C1B90-00 - (DIRECT ADAPTIVE STEERING SYSTEM) - C1B92-00 - (BRAK
    Bulletin Number: ITB19-005
    CLOCK, AUDIO, HVAC OR NAVIGATION SETTINGS INTERMITTENTLY CHANGE ON THEIR OWN This bulletin applies only to vehicles equipped with INFINITI InTouch (Intelligent Key). SERVICE INFORMATION An Intelligent Key, for the applied vehicles wi
    Bulletin Number: ITB19-008
    EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of
    Bulletin Number: ITB-92-069-D
    INFINITI: DUE TO USE OF AFTERMARKET CHROMING OF ALLOY WHEELS, FOR SOME VEHICLES, THE STANDARDS ARE NO LONGER ARE MET AND ARE SERIOUSLY DAMAGED AND NOT GUARANTEE OR WARRANTY THE MODIFIED WHEELS OR PERFORMANCE. MODELS ALL. NO YEARS LISTED.
    Bulletin Number: Revision 1-IEVAP
    OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha
    Bulletin Number: Revision 1-NEVAP
    OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h
    2014 INFINITI Q60
    Bulletin Number: Infiniti USA Ret
    Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea
    Bulletin Number: Infiniti USA Tak
    Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom
    Bulletin Number: IPSB15-286a
    DBS Enhancement ? Checking Inventory for Open Campaigns UPDATE February 26, 2018 Please discard earlier versions of this bulletin The announcement from December 21, 2015 has been revised to include: 1. New functionality for identifyin
    Bulletin Number: IPSB17-130
    DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li
    Bulletin Number: IPSB18-218 Retai
    DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont
    Bulletin Number: ITB00-024g
    BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works
    Bulletin Number: ITB01-024e
    NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo
    Bulletin Number: ITB03-051L
    HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB09-015h
    12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB09-039e
    WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul
    Bulletin Number: ITB11-005c
    WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB11-005d
    WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB13-044f
    ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure
    Bulletin Number: ITB13-044g
    ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB13-052a
    INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions.
    Bulletin Number: ITB13-052b
    INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB14-010c
    G37 AND Q60 CONVERTIBLES; CONVERTIBLE TOP PARTS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on this page. Discard all previous versions of this bulletin.
    Bulletin Number: ITB16-042
    2014-2015 Q60; POWER WINDOWS DO NOT OPERATE CORRECTLY SERVICE INFORMATION If power is interrupted to the power window system, it may cause one or more of the following symptoms to occur on one or both power windows: - AUTO-UP does not
    Bulletin Number: ITB16-042a
    2014-2017 Q60 AND Q50; POWER WINDOWS DO NOT OPERATE CORRECTLY SERVICE INFORMATION If power is interrupted to the power window system, it may cause one or more of the following symptoms to occur on one or more power windows: - AUTO-UP d
    Bulletin Number: ITB16-047
    INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate
    Bulletin Number: ITB17-009a
    WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi
    Bulletin Number: ITB17-015
    NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the
    Bulletin Number: ITB17-015a
    NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB17-018
    BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin
    Bulletin Number: ITB17-026
    INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale
    Bulletin Number: ITB17-026a
    INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati
    Bulletin Number: ITB17-026b
    INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c
    Bulletin Number: ITB17-026b
    INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version
    Bulletin Number: ITB17-032
    2009-2015 G37/Q60 CONVERTIBLE; CENTER ROOF WEATHER STRIP REPAIR IF YOU CONFIRM - The convertible top center roof weather-strip self-adhesive has detached from the center roof panel. ACTION - Reattach the affected seal with the Servic
    Bulletin Number: ITB17-042a
    INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version
    Bulletin Number: ITB17-042b
    INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB18-003
    REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA
    Bulletin Number: ITB18-034
    TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o
    Bulletin Number: ITB18-037
    PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
    Bulletin Number: ITB19-008
    EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of
    Bulletin Number: Revision 1-IEVAP
    OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th
    Bulletin Number: Revision 1-IEVAP
    OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha
    Bulletin Number: Revision 1-NEVAP
    OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h
    2014 INFINITI Q70
    Bulletin Number: Infiniti USA Ret
    Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea
    Bulletin Number: Infiniti USA Tak
    Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom
    Bulletin Number: IPSB15-286a
    DBS Enhancement ? Checking Inventory for Open Campaigns UPDATE February 26, 2018 Please discard earlier versions of this bulletin The announcement from December 21, 2015 has been revised to include: 1. New functionality for identifyin
    Bulletin Number: IPSB17-130
    DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li
    Bulletin Number: IPSB18-218 Retai
    DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont
    Bulletin Number: ITB00-024g
    BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works
    Bulletin Number: ITB01-024e
    NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo
    Bulletin Number: ITB03-051L
    HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB09-015h
    12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB09-039e
    WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul
    Bulletin Number: ITB11-005c
    WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB11-005d
    WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-011g
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB12-011h
    TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc
    Bulletin Number: ITB12-011i
    TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all
    Bulletin Number: ITB12-011j
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-011k
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu
    Bulletin Number: ITB12-011l
    TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an
    Bulletin Number: ITB12-011m
    TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-011n
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB13-044f
    ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure
    Bulletin Number: ITB13-044g
    ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB13-052a
    INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions.
    Bulletin Number: ITB13-052b
    INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB16-047
    INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate
    Bulletin Number: ITB17-007
    CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 Infiniti announced that it was sending a reminder noti
    Bulletin Number: ITB17-009a
    WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi
    Bulletin Number: ITB17-015
    NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the
    Bulletin Number: ITB17-015a
    NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB17-018
    BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin
    Bulletin Number: ITB17-026
    INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale
    Bulletin Number: ITB17-026a
    INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati
    Bulletin Number: ITB17-026b
    INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c
    Bulletin Number: ITB17-026b
    INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version
    Bulletin Number: ITB17-041
    VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2013-2016 Infiniti vehicles equipped with 2G Telematics Ha
    Bulletin Number: ITB17-042a
    INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version
    Bulletin Number: ITB17-042b
    INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB17-056
    2014 - 2018 Q70 AND QX80; INTELLIGENT KEY BATTERY DISCHARGED SERVICE INFORMATION If the Intelligent Key is stored within 15 feet of the vehicle, the BCM may continue to ?ping? the Intelligent Key keeping it awake. Keeping the Intelligen
    Bulletin Number: ITB17-057
    2011 - 2013 M AND M HYBRID, 2014-2015 Q70 AND Q70 HYBRID; POOR HEATER PERFORMANCE FROM THE PASSENGER SIDE IF YOU CONFIRM With the engine running at full operating temperature and the HVAC set to VENT (face) and 90┬░F on both sides, the V
    Bulletin Number: ITB18-003
    REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA
    Bulletin Number: ITB18-034
    TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o
    Bulletin Number: ITB18-037
    PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
    Bulletin Number: ITB18-039
    AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in
    Bulletin Number: ITB18-042
    2013 M AND 2014-2017 Q70; WHISTLE NOISE TRANSMITTED TO CALL RECIPIENT WHEN USING BLUETOOTH® HANDS-FREE PHONE FEATURE IF YOU CONFIRM While using the Bluetooth® Hands-Free Phone Feature: - The call recipient (the person receiving the ph
    Bulletin Number: ITB19-008
    EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of
    Bulletin Number: ITB19-019
    FRONT PASSENGER SEAT VIBRATION AT HIGHWAY SPEEDS WHILE UNOCCUPIED IF YOU CONFIRM The front passenger seat back vibrates at highway speeds while unoccupied. AND There are no other shake or vibration concerns with the vehicle. ACTION
    Bulletin Number: P7331
    Disabling the 2G TCU Voluntary Service Campaign ***** Campaign Summary ***** Infiniti is conducting a Voluntary Service Campaign to disable (turn off) the 2G Telematics Control Unit (?2G TCU?). The subject QX56/QX80, JX35/QX60, M37/M56/
    Bulletin Number: Revision 1-IEVAP
    OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th
    Bulletin Number: Revision 1-IEVAP
    OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha
    Bulletin Number: Revision 1-NEVAP
    OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h
    Bulletin Number: REVISION 1-PC451
    2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from September 2, 2016 has been revised to include: - The telematics upgrade for 2014-15 Q50 is now available. The procedure and part information has bee
    Bulletin Number: REVISION 2-PC451
    2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from November 3, 2016 has been revised to include: - 283B0-3JA6A is the part number being used for all vehicles, except Q50 o This part supersedes the p
    Bulletin Number: REVISION 3-PC451
    2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from January 3, 2017 has been revised to include: - Campaign repair bulletin, ITB17-007 has been developed and is now available on NNAnet, and ASIST. Pl
    Bulletin Number: REVISION 4-PC451
    2G Telematics Hardware Replacement Client Satisfaction Initiative UPDATE October 12, 2018 Please discard earlier versions of this bulletin. The announcement from February 17, 2017 has been revised to include: - ~397 retailed vehicles
    2014 INFINITI Q70 HYBRID
    Bulletin Number: Infiniti USA Ret
    Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea
    Bulletin Number: Infiniti USA Tak
    Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom
    Bulletin Number: IPSB15-286a
    DBS Enhancement ? Checking Inventory for Open Campaigns UPDATE February 26, 2018 Please discard earlier versions of this bulletin The announcement from December 21, 2015 has been revised to include: 1. New functionality for identifyin
    Bulletin Number: IPSB17-130
    DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li
    Bulletin Number: IPSB18-218 Retai
    DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont
    Bulletin Number: ITB00-024g
    BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works
    Bulletin Number: ITB01-024e
    NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo
    Bulletin Number: ITB03-051L
    HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB09-015h
    12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB09-039e
    WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul
    Bulletin Number: ITB11-005c
    WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB11-005d
    WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-011F
    "TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF TH
    Bulletin Number: ITB12-011g
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB12-011h
    TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc
    Bulletin Number: ITB12-011i
    TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all
    Bulletin Number: ITB12-011j
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-011k
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu
    Bulletin Number: ITB12-011l
    TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an
    Bulletin Number: ITB12-011m
    TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-011n
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB13-044f
    ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure
    Bulletin Number: ITB13-044g
    ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB13-052a
    INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions.
    Bulletin Number: ITB13-052b
    INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB16-047
    INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate
    Bulletin Number: ITB17-007
    CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 Infiniti announced that it was sending a reminder noti
    Bulletin Number: ITB17-009a
    WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi
    Bulletin Number: ITB17-015
    NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the
    Bulletin Number: ITB17-015a
    NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB17-018
    BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin
    Bulletin Number: ITB17-042a
    INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version
    Bulletin Number: ITB17-042b
    INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB17-057
    2011 - 2013 M AND M HYBRID, 2014-2015 Q70 AND Q70 HYBRID; POOR HEATER PERFORMANCE FROM THE PASSENGER SIDE IF YOU CONFIRM With the engine running at full operating temperature and the HVAC set to VENT (face) and 90┬░F on both sides, the V
    Bulletin Number: ITB18-003
    REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA
    Bulletin Number: ITB18-034
    TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o
    Bulletin Number: ITB18-037
    PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
    Bulletin Number: ITB18-039
    AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in
    Bulletin Number: ITB18-042
    2013 M AND 2014-2017 Q70; WHISTLE NOISE TRANSMITTED TO CALL RECIPIENT WHEN USING BLUETOOTH® HANDS-FREE PHONE FEATURE IF YOU CONFIRM While using the Bluetooth® Hands-Free Phone Feature: - The call recipient (the person receiving the ph
    Bulletin Number: ITB19-008
    EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of
    Bulletin Number: ITB19-019
    FRONT PASSENGER SEAT VIBRATION AT HIGHWAY SPEEDS WHILE UNOCCUPIED IF YOU CONFIRM The front passenger seat back vibrates at highway speeds while unoccupied. AND There are no other shake or vibration concerns with the vehicle. ACTION
    Bulletin Number: PC454
    "ON FEBRUARY 26TH, INFINITI ANNOUNCED THAT IT WAS SENDING A REMINDER NOTIFICATION TO CLIENTS AFFECTED BY AT&TS PLANNED DISCONTINUATION OF THE 2G CELLULAR NETWORK. IN LATE SUMMER 2016, INFINITI PLANS TO PROVIDE FURTHER INFORMATION TO AFFECT
    Bulletin Number: Revision 1-IEVAP
    OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha
    Bulletin Number: Revision 1-NEVAP
    OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h
    Bulletin Number: REVISION1-PC454
    "THIS ANNOUNCEMENT HAS BEEN REVISED TO CLARIFY THIS ACTIVITY IS NOT AN OFFICIAL STOP SALE. RETAILERS MAY SELL VEHICLES THAT HAVE NOT BEEN UPGRADED. PLEASE REFER TO ADDITIONAL Q&A SUPPLIED IN THIS DOCUMENT. PLEASE DISCARD EARLIER VERSIONS OF
    2014 INFINITI QX50
    Bulletin Number: Infiniti USA Ret
    Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea
    Bulletin Number: Infiniti USA Tak
    Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom
    Bulletin Number: IPSB15-286a
    DBS Enhancement ? Checking Inventory for Open Campaigns UPDATE February 26, 2018 Please discard earlier versions of this bulletin The announcement from December 21, 2015 has been revised to include: 1. New functionality for identifyin
    Bulletin Number: IPSB17-130
    DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li
    Bulletin Number: IPSB18-218 Retai
    DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont
    Bulletin Number: ITB00-024g
    BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works
    Bulletin Number: ITB01-024e
    NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo
    Bulletin Number: ITB03-051L
    HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB09-015h
    12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB09-039e
    WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul
    Bulletin Number: ITB11-005c
    WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB11-005d
    WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB13-044f
    ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure
    Bulletin Number: ITB13-044g
    ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB16-047
    INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate
    Bulletin Number: ITB17-009a
    WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi
    Bulletin Number: ITB17-015
    NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the
    Bulletin Number: ITB17-015a
    NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB17-018
    BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin
    Bulletin Number: ITB17-026
    INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale
    Bulletin Number: ITB17-026a
    INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati
    Bulletin Number: ITB17-026b
    INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c
    Bulletin Number: ITB17-026b
    INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version
    Bulletin Number: ITB17-042
    INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING IF YOU CONFIRM The MIL is ON in an APPLIED VEHICLE with DTC P0456 (EVAP VERY SML LEAK) AND - DTC P0456 is not caused by a loose fuel fill cap (refer to ITB13-044).
    Bulletin Number: ITB17-042a
    INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version
    Bulletin Number: ITB17-042b
    INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB18-003
    REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA
    Bulletin Number: ITB18-034
    TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o
    Bulletin Number: ITB18-037
    PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
    Bulletin Number: ITB19-008
    EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of
    Bulletin Number: Revision 1-IEVAP
    OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th
    Bulletin Number: Revision 1-IEVAP
    OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha
    Bulletin Number: Revision 1-NEVAP
    OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h
    2014 INFINITI QX60
    Bulletin Number: 13-051
    INFINITI: INFORMATION INVOLVING A VOLUNTARY SERVICE CAMPAIGN FOR THE REPLACEMENT OF THE EXTERIOR DOOR MIRRORS. THE MIRROR MEMORY FUNCTION AND REVERSE TILT-DOWN FUNCTIONS MAY BE INOPERATIVE. *JS
    Bulletin Number: AT14-017B
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: AT15-007E
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: EC16-008
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: Infiniti USA Ret
    Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea
    Bulletin Number: Infiniti USA Tak
    Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom
    Bulletin Number: IPSB15-286a
    DBS Enhancement ? Checking Inventory for Open Campaigns UPDATE February 26, 2018 Please discard earlier versions of this bulletin The announcement from December 21, 2015 has been revised to include: 1. New functionality for identifyin
    Bulletin Number: IPSB17-130
    DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li
    Bulletin Number: IPSB18-218 Retai
    DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont
    Bulletin Number: ITB00-024g
    BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works
    Bulletin Number: ITB01-024e
    NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo
    Bulletin Number: ITB03-051L
    HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB09-015h
    12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB09-039e
    WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul
    Bulletin Number: ITB11-005c
    WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB11-005d
    WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-011F
    "TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF TH
    Bulletin Number: ITB12-011g
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB12-011h
    TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc
    Bulletin Number: ITB12-011i
    TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all
    Bulletin Number: ITB12-011j
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-011k
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu
    Bulletin Number: ITB12-011l
    TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an
    Bulletin Number: ITB12-011m
    TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-011n
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-072d
    2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES sect
    Bulletin Number: ITB12-072e
    2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies to AWD (All-Wheel Drive) vehicles only. This bulletin has been amended. See AMENDMENT HISTORY on the last page
    Bulletin Number: ITB12-076b
    POWER BACK DOOR CALIBRATION The Applied Vehicles in this bulletin have been amended. No other charges have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-076c
    POWER BACK DOOR CALIBRATION This bulletin has been amended. Step 15 has been revised. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB13-035b
    CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB13-035c
    CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB-13-037
    INFINITI: SOME VEHICLES, DURING LIGHT ACCELERATION, MAY EXPERIENCE A JUDDER. NO STORED DTCS. *JS
    Bulletin Number: ITB-13-039
    INFINITI: SERVICE BULLETIN CONCERNING LOW TIRE PRESSURE WARNING SYSTEM INFORMATION. *JS
    Bulletin Number: ITB-13-044
    INFINITI: THE INSTRUMENT CLUSTER HAS A WARNING INDICATOR, THAT ILLUMINATES, OF A LOOSE FUEL FILL CAP. MODEL YEARS 2012 AND UP. NO MODELS LISTED. *PE
    Bulletin Number: ITB13-044f
    ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure
    Bulletin Number: ITB13-044g
    ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB13-052a
    INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions.
    Bulletin Number: ITB13-052b
    INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB13-055A
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: ITB13-055b
    CVT / TCM CALIBRATION DATA "WRITE" PROCEDURE This bulletin has been amended. APPLIED VEHICLES has been updated. SERVICE INFORMATION has been amended. A REPAIR TABLE has been added. Procedural steps have been added to SERVICE PROCEDURE. D
    Bulletin Number: ITB13-055c
    CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB14-011C
    "REMOTE ENGINE START NOT WORKING THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE TO ITEMS 4 AND 13 IN THE SUPPLEMENTAL DIAGNOSIS TABLE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. SERVICE INF
    Bulletin Number: ITB-14-025
    INFINITI: DRIVING AFTER OVERNIGHT COLD SOAKED, OR BRIEFLY IN REVERSE THEN DRIVE, OR AFTER SHIFTED INTO DRIVE, SLOW ACCELERATION, PRE CRASH FRONT SEAT BELT CINCHES BUCKLED FRONT SEAT BELTS AND RELEASES WHEN MOVING FORWARD IN DRIVE. MODEL
    Bulletin Number: ITB-14-036
    INFINITI: WHILE DRIVING, UNEXPECTEDLY AND ABRUPTLY, OR UP AND DOWN, AND DISTANCE TO EMPTY (FUEL) FAILS TO GIVE CORRECT READING OF FUEL GAUGE. MODEL 2013-2014 JX35, QX60. *PE UPDATED 9/29/14. *PE
    Bulletin Number: ITB-14-042
    INFINITI: INFORMATION REGARDING TWO STAIN GAUGE OCCUPANT CLASSIFICATION SYSTEM (OCS) SENSORS AND OPERATION EXPLANATION OF DIFFERENT RESPONSE TO OCCUPANT SEATING POSTURE. MODEL 2013-2014 JX, QX60, QX50. *PE
    Bulletin Number: ITB14-042A
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: ITB-14-051
    INFINITI: ON SOME VEHICLES, THE FORWARD COLLISION WARNING (FCW) MALFUNCTION HAS BEEN OR IS ON AND FLUID LEVEL FOR BRAKES IS NORMAL AND THE ABS CONTROL UNIT NEEDS PROGRAMMING, PER SERVICE PROCEDURE. MODEL 2013-14 JX35, QX60, 2014-15 Q50.
    Bulletin Number: ITB14-053a
    THUNK SOUND ON FIRST FEW ACCELERATIONS OF THE DAY This bulletin has been amended. Changes have been made throughout. Please discard previous versions of this bulletin.
    Bulletin Number: ITB14-053b
    ABNORMAL NOISE FROM FRONT ENGINE MOUNT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
    Bulletin Number: ITB15-010c
    INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended. The APPLIED VEHICLES section has been revised. Please discard previous versions of this bulletin.
    Bulletin Number: ITB15-011B
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: ITB15-012g
    2013 JX35 AND 2014 - 2017 QX60; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin applies only to vehciles equipped with a 6 cylinder engine. This bulletin has been amended to add model years to the Applied Vehicles and change th
    Bulletin Number: ITB16-021a
    THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. No other changes have been made. Please discard previous ver
    Bulletin Number: ITB16-039
    2014-2016 QX60; DOORS DIFFICULT TO CLOSE WITH TEMPERATURES BELOW FREEZING IF YOU CONFIRM: THE FOLLOWING INCIDENT, OR THE CUSTOMER REPORTS THIS INCIDENT: - THE VEHICLE HAS BEEN SETTING (NOT RUNNING) IN TEMPERATURES BELOW 14┬░F (-10┬░C) F
    Bulletin Number: ITB16-040
    2013 JX35 AND 2014 ? 2015 QX60; DOOR MIRROR GLASS WILL NOT RETURN AFTER SHIFTING REVERSE TO DRIVE Applies to vehicles equipped with Automatic Drive Positioner IF YOU CONFIRM The door mirror glass (LH and RH) automatic tilt down-up fe
    Bulletin Number: ITB16-040a
    2013 JX35 AND 2014-2015 QX60; DOOR MIRROR WILL NOT RETURN TO SET POSITION AFTER SHIFTING FROM REVERSE TO DRIVE This bulletin has been amended. The Title has been modified, and references to Automatic Drive Positioner have been changed to
    Bulletin Number: ITB16-047
    INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate
    Bulletin Number: ITB16-048
    VOLUNTARY SERVICE CAMPAIGN 2013 JX35 AND 2014 QX60; CVT INTRODUCTION Infiniti is conducting this voluntary service campaign on certain specific 2013 JX35 and 2014 QX60 vehicles to reprogram the TCM and, if needed, inspect and replace the
    Bulletin Number: ITB16-048a
    VOLUNTARY SERVICE CAMPAIGN 2013 JX35 AND 2014 QX60; CVT The Parts Information in this bulletin has been amended. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB16-048b
    VOLUNTARY SERVICE CAMPAIGN 2013 JX35 AND 2014 QX60; CVT This bulletin has been amended. A correction was made to the DTC number on page 16. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB16-048c
    VOLUNTARY SERVICE CAMPAIGN 2013 JX35 AND 2014 QX60; CVT This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard all previou
    Bulletin Number: ITB17-001
    2014 - 2017 QX60; FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin applies only to AWD equipped vehicles. IF YOU CONFIRM Fluid is leaking from the right side of the transfer assembly (see Figure 1).
    Bulletin Number: ITB17-002
    INFINITI; OIL LEAKING AROUND TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. IF YOU CONFIRM Engine oil is leaking from a valve timing control solenoid valve. And The valve timing control solenoid valv
    Bulletin Number: ITB17-002a
    INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin does not apply to hybrid vehicles. This bulletin has been amended. The Title has been changed. The PARTS INFORMATION and CLAIMS INFORMATION sections have b
    Bulletin Number: ITB17-002b
    INFINITI; OIL LEAKING AROUND VALVE TIMING CONTROL SOLENOID VALVE This bulletin has been amended. The PARTS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB17-007
    CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 Infiniti announced that it was sending a reminder noti
    Bulletin Number: ITB17-009a
    WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi
    Bulletin Number: ITB17-015
    NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the
    Bulletin Number: ITB17-015a
    NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB17-016
    2014 - 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their Occupant Classification System (OCS) operation after all campaigns hav
    Bulletin Number: ITB17-016b
    2013 JX35 AND 2014 - 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB17-016c
    2013 JX35 AND 2014 - 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. Pages 15 and 17 have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB17-026
    INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale
    Bulletin Number: ITB17-026a
    INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati
    Bulletin Number: ITB17-026b
    INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c
    Bulletin Number: ITB17-026b
    INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version
    Bulletin Number: ITB17-041
    VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2013-2016 Infiniti vehicles equipped with 2G Telematics Ha
    Bulletin Number: ITB17-042a
    INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version
    Bulletin Number: ITB17-042b
    INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB17-048
    2013 JX35 AND 2014 - 2017 QX60; RADIATOR SHROUD AND COOLING FAN ASSEMBLY REPLACEMENT PROCEDURE SERVICE INFORMATION When replacing the radiator shroud and cooling fan assembly for any reason, the engine coolant, air cleaner case, and air
    Bulletin Number: ITB18-003
    REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA
    Bulletin Number: ITB18-006a
    2013 JX35 AND 2014-2017 QX60; VDC WARNING LAMP ON WITH DTC C1116 STORED This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB18-026
    CVT FLUID LEVEL QUICK CHECK GAUGE SERVICE INFORMATION Special tool CVT8 Oil Level Quick Check Gauge (J-51155) is now available. Each retailer has been shipped one of these tools. Additional tools can be obtained from Tech?Mate at 1-80
    Bulletin Number: ITB18-026a
    CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB18-026b
    CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
    Bulletin Number: ITB18-034
    TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o
    Bulletin Number: ITB18-037
    PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
    Bulletin Number: ITB18-039
    AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in
    Bulletin Number: ITB19-008
    EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of
    Bulletin Number: ITB19-011
    DEAD PEDAL REPLACEMENT SERVICE INFORMATION If the dead pedal needs to be replaced for anyreason, it is no longer necessary to replace the front floor trim (carpet). The dead pedal is now available as a service part. NOTE: Do not repla
    Bulletin Number: ITB19-014
    2013 JX35 AND 2014-2020 QX60; REMOVAL OF HEADLIGHT ASSEMBLY LOCATING BRACKET SERVICE INFORMATION If replacement of a Front Combination Headlamp assembly (headlight assembly) is necessary, for the applied vehicles, the locating bracket
    Bulletin Number: ITB-92-069-D
    INFINITI: DUE TO USE OF AFTERMARKET CHROMING OF ALLOY WHEELS, FOR SOME VEHICLES, THE STANDARDS ARE NO LONGER ARE MET AND ARE SERIOUSLY DAMAGED AND NOT GUARANTEE OR WARRANTY THE MODIFIED WHEELS OR PERFORMANCE. MODELS ALL. NO YEARS LISTED.
    Bulletin Number: P7331
    Disabling the 2G TCU Voluntary Service Campaign ***** Campaign Summary ***** Infiniti is conducting a Voluntary Service Campaign to disable (turn off) the 2G Telematics Control Unit (?2G TCU?). The subject QX56/QX80, JX35/QX60, M37/M56/
    Bulletin Number: PC451_PC452 2G T
    "PC451_PC452 2G TCU UPDATE - MAIL NOTIFICATION THE PURPOSE OF THIS ANNOUNCEMENT IS TO LET FIELD PERSONNEL KNOW THAT THE FIRST 22K OWNER MAILINGS HAVE BEEN SENT OUT TODAY. THIS FIRST MAILING WAS DIRECTED TOWARDS CURRENT INFINITI CONNECTION
    Bulletin Number: PC451_PC452_PC45
    2G TELEMATICS HARDWARE REPLACEMENT CLIENT SATISFACTION INITIATIVE ON FEBRUARY 26TH, 2016 INFINITI ANNOUNCED THAT IT WAS SENDING A REMINDER NOTIFICATION TO CLIENTS AFFECTED BY AT&TS PLANNED DISCONTINUATION OF THE 2G CELLULAR NETWORK. IN
    Bulletin Number: PC454
    "ON FEBRUARY 26TH, INFINITI ANNOUNCED THAT IT WAS SENDING A REMINDER NOTIFICATION TO CLIENTS AFFECTED BY AT&TS PLANNED DISCONTINUATION OF THE 2G CELLULAR NETWORK. IN LATE SUMMER 2016, INFINITI PLANS TO PROVIDE FURTHER INFORMATION TO AFFECT
    Bulletin Number: PC501
    CVT Software Update/Warranty Extension Voluntary Service Campaign UPDATE April 6, 2018 Please discard earlier versions of this bulletin The announcement from December 7, 2016 has been revised to include: - The campaign repair has been
    Bulletin Number: PC501 - 2013 JX3
    CVT Software Update/Warranty Extension Parts Update 2 ***** Parts Update ***** Campaign Bulletin ITB16-048 has been revised to address a part change (in the event that parts are needed) and is now available on NNAnet & ASIST. o Valve B
    Bulletin Number: PC501 - 2013 JX3
    CVT Software Update/Warranty Extension Parts Update ***** Parts Update ***** Infiniti has temporarily placed remanufactured CVT assemblies on parts restriction. All existing orders currently on backorder will be removed from the system,
    Bulletin Number: PC501 - 2013 JX3
    CVT Software Update/Warranty Extension Voluntary Service Campaign ***** Campaign Summary ***** Infiniti is conducting a Voluntary Service Campaign to reprogram the Transmission Control Module (TCM) to improve CVT service diagnostics. Th
    Bulletin Number: Revision 1-IEVAP
    OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th
    Bulletin Number: Revision 1-IEVAP
    OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha
    Bulletin Number: Revision 1-NEVAP
    OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h
    Bulletin Number: REVISION 1-PC451
    2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from September 2, 2016 has been revised to include: - The telematics upgrade for 2014-15 Q50 is now available. The procedure and part information has bee
    Bulletin Number: REVISION1-PC454
    "THIS ANNOUNCEMENT HAS BEEN REVISED TO CLARIFY THIS ACTIVITY IS NOT AN OFFICIAL STOP SALE. RETAILERS MAY SELL VEHICLES THAT HAVE NOT BEEN UPGRADED. PLEASE REFER TO ADDITIONAL Q&A SUPPLIED IN THIS DOCUMENT. PLEASE DISCARD EARLIER VERSIONS OF
    Bulletin Number: REVISION 2-PC451
    2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from November 3, 2016 has been revised to include: - 283B0-3JA6A is the part number being used for all vehicles, except Q50 o This part supersedes the p
    Bulletin Number: REVISION 3-PC451
    2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from January 3, 2017 has been revised to include: - Campaign repair bulletin, ITB17-007 has been developed and is now available on NNAnet, and ASIST. Pl
    Bulletin Number: REVISION 4-PC451
    2G Telematics Hardware Replacement Client Satisfaction Initiative UPDATE October 12, 2018 Please discard earlier versions of this bulletin. The announcement from February 17, 2017 has been revised to include: - ~397 retailed vehicles
    2014 INFINITI QX60 HYBRID
    Bulletin Number: AT15-007E
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: Infiniti USA Ret
    Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea
    Bulletin Number: Infiniti USA Tak
    Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom
    Bulletin Number: IPSB15-286a
    DBS Enhancement ? Checking Inventory for Open Campaigns UPDATE February 26, 2018 Please discard earlier versions of this bulletin The announcement from December 21, 2015 has been revised to include: 1. New functionality for identifyin
    Bulletin Number: IPSB17-130
    DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li
    Bulletin Number: IPSB18-218 Retai
    DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont
    Bulletin Number: ITB00-024g
    BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works
    Bulletin Number: ITB01-024e
    NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo
    Bulletin Number: ITB03-051L
    HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB09-015h
    12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB09-039e
    WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul
    Bulletin Number: ITB11-005c
    WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB11-005d
    WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-011F
    "TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF TH
    Bulletin Number: ITB12-011g
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB12-011h
    TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc
    Bulletin Number: ITB12-011i
    TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all
    Bulletin Number: ITB12-011j
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-011k
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu
    Bulletin Number: ITB12-011l
    TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an
    Bulletin Number: ITB12-011m
    TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-011n
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-072d
    2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies only to vehicles equipped with AWD (All-Wheel Drive). This bulletin has been amended. The APPLIED VEHICLES sect
    Bulletin Number: ITB12-072e
    2013 JX35, 2014-2019 QX60, 2014-2017 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin applies to AWD (All-Wheel Drive) vehicles only. This bulletin has been amended. See AMENDMENT HISTORY on the last page
    Bulletin Number: ITB12-076b
    POWER BACK DOOR CALIBRATION The Applied Vehicles in this bulletin have been amended. No other charges have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-076c
    POWER BACK DOOR CALIBRATION This bulletin has been amended. Step 15 has been revised. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB13-035b
    CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB13-035c
    CVT FLUID LEVEL CHECK SERVICE INFORMATION This bulletin has been amended. The APPLIED VEHICLES and SERVICE INFORMATION sections have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB-13-039
    INFINITI: SERVICE BULLETIN CONCERNING LOW TIRE PRESSURE WARNING SYSTEM INFORMATION. *JS
    Bulletin Number: ITB13-044f
    ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure
    Bulletin Number: ITB13-044g
    ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB13-052a
    INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions.
    Bulletin Number: ITB13-052b
    INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB14-011C
    "REMOTE ENGINE START NOT WORKING THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE TO ITEMS 4 AND 13 IN THE SUPPLEMENTAL DIAGNOSIS TABLE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. SERVICE INF
    Bulletin Number: ITB-14-025
    INFINITI: DRIVING AFTER OVERNIGHT COLD SOAKED, OR BRIEFLY IN REVERSE THEN DRIVE, OR AFTER SHIFTED INTO DRIVE, SLOW ACCELERATION, PRE CRASH FRONT SEAT BELT CINCHES BUCKLED FRONT SEAT BELTS AND RELEASES WHEN MOVING FORWARD IN DRIVE. MODEL
    Bulletin Number: ITB-14-031
    INFINITI: WHEN SUPER CHARGER IS AT IDLE, A LOUD WHIRRING OR WHINE NOISE IS HEARD. MODEL 2014 QX60. *PE
    Bulletin Number: ITB-14-036
    INFINITI: WHILE DRIVING, UNEXPECTEDLY AND ABRUPTLY, OR UP AND DOWN, AND DISTANCE TO EMPTY (FUEL) FAILS TO GIVE CORRECT READING OF FUEL GAUGE. MODEL 2013-2014 JX35, QX60. *PE UPDATED 9/29/14. *PE
    Bulletin Number: ITB-14-042
    INFINITI: INFORMATION REGARDING TWO STAIN GAUGE OCCUPANT CLASSIFICATION SYSTEM (OCS) SENSORS AND OPERATION EXPLANATION OF DIFFERENT RESPONSE TO OCCUPANT SEATING POSTURE. MODEL 2013-2014 JX, QX60, QX50. *PE
    Bulletin Number: ITB14-042A
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: ITB16-021a
    THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. The APPLIED VEHICLES and PARTS INFORMATION sections have been revised. No other changes have been made. Please discard previous ver
    Bulletin Number: ITB16-039
    2014-2016 QX60; DOORS DIFFICULT TO CLOSE WITH TEMPERATURES BELOW FREEZING IF YOU CONFIRM: THE FOLLOWING INCIDENT, OR THE CUSTOMER REPORTS THIS INCIDENT: - THE VEHICLE HAS BEEN SETTING (NOT RUNNING) IN TEMPERATURES BELOW 14┬░F (-10┬░C) F
    Bulletin Number: ITB16-040a
    2013 JX35 AND 2014-2015 QX60; DOOR MIRROR WILL NOT RETURN TO SET POSITION AFTER SHIFTING FROM REVERSE TO DRIVE This bulletin has been amended. The Title has been modified, and references to Automatic Drive Positioner have been changed to
    Bulletin Number: ITB16-047
    INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate
    Bulletin Number: ITB17-001
    2014 - 2017 QX60; FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin applies only to AWD equipped vehicles. IF YOU CONFIRM Fluid is leaking from the right side of the transfer assembly (see Figure 1).
    Bulletin Number: ITB17-007
    CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 Infiniti announced that it was sending a reminder noti
    Bulletin Number: ITB17-009a
    WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi
    Bulletin Number: ITB17-015
    NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the
    Bulletin Number: ITB17-015a
    NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB17-016
    2014 - 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT SERVICE INFORMATION The information in this bulletin is provided for customers who have concerns with their Occupant Classification System (OCS) operation after all campaigns hav
    Bulletin Number: ITB17-016b
    2013 JX35 AND 2014 - 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. The CLAIMS INFORMATION section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB17-016c
    2013 JX35 AND 2014 - 2016 QX60 OCCUPANT CLASSIFICATION SYSTEM RETROFIT This bulletin has been amended. Pages 15 and 17 have been revised. No other changes have been made. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB17-041
    VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2013-2016 Infiniti vehicles equipped with 2G Telematics Ha
    Bulletin Number: ITB17-042a
    INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version
    Bulletin Number: ITB17-042b
    INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB18-003
    REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA
    Bulletin Number: ITB18-034
    TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o
    Bulletin Number: ITB18-037
    PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
    Bulletin Number: ITB18-039
    AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in
    Bulletin Number: ITB19-008
    EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of
    Bulletin Number: ITB19-011
    DEAD PEDAL REPLACEMENT SERVICE INFORMATION If the dead pedal needs to be replaced for anyreason, it is no longer necessary to replace the front floor trim (carpet). The dead pedal is now available as a service part. NOTE: Do not repla
    Bulletin Number: ITB-92-069-D
    INFINITI: DUE TO USE OF AFTERMARKET CHROMING OF ALLOY WHEELS, FOR SOME VEHICLES, THE STANDARDS ARE NO LONGER ARE MET AND ARE SERIOUSLY DAMAGED AND NOT GUARANTEE OR WARRANTY THE MODIFIED WHEELS OR PERFORMANCE. MODELS ALL. NO YEARS LISTED.
    Bulletin Number: Revision 1-IEVAP
    OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha
    Bulletin Number: Revision 1-NEVAP
    OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h
    2014 INFINITI QX70
    Bulletin Number: Infiniti USA Ret
    Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea
    Bulletin Number: Infiniti USA Tak
    Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom
    Bulletin Number: IPSB15-286a
    DBS Enhancement ? Checking Inventory for Open Campaigns UPDATE February 26, 2018 Please discard earlier versions of this bulletin The announcement from December 21, 2015 has been revised to include: 1. New functionality for identifyin
    Bulletin Number: IPSB17-130
    DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li
    Bulletin Number: IPSB18-218 Retai
    DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont
    Bulletin Number: ITB00-024g
    BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works
    Bulletin Number: ITB01-024e
    NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo
    Bulletin Number: ITB03-051L
    HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB09-015h
    12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB09-039e
    WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul
    Bulletin Number: ITB11-005c
    WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB11-005d
    WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB-13-039
    INFINITI: SERVICE BULLETIN CONCERNING LOW TIRE PRESSURE WARNING SYSTEM INFORMATION. *JS
    Bulletin Number: ITB13-044f
    ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure
    Bulletin Number: ITB13-044g
    ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB16-047
    INFINITI; DIAGNOSIS INFORMATION FOR ABS DTC C1130 SERVICE INFORMATION When diagnosing for DTC C1130 (ENGINE SIGNAL): ECM related DTCs (P-codes) must be diagnosed, repaired, and DTCs erased first. - DTC C1130 is an ABS DTC that indicate
    Bulletin Number: ITB17-009a
    WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi
    Bulletin Number: ITB17-015
    NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the
    Bulletin Number: ITB17-015a
    NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB17-018
    BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin
    Bulletin Number: ITB17-026
    INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale
    Bulletin Number: ITB17-026a
    INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati
    Bulletin Number: ITB17-026b
    INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c
    Bulletin Number: ITB17-026b
    INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version
    Bulletin Number: ITB18-003
    REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA
    Bulletin Number: ITB18-034
    TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o
    Bulletin Number: ITB18-037
    PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
    Bulletin Number: ITB18-039
    AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in
    Bulletin Number: ITB19-008
    EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of
    Bulletin Number: ITB-92-069-D
    INFINITI: DUE TO USE OF AFTERMARKET CHROMING OF ALLOY WHEELS, FOR SOME VEHICLES, THE STANDARDS ARE NO LONGER ARE MET AND ARE SERIOUSLY DAMAGED AND NOT GUARANTEE OR WARRANTY THE MODIFIED WHEELS OR PERFORMANCE. MODELS ALL. NO YEARS LISTED.
    Bulletin Number: Revision 1-IEVAP
    OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th
    Bulletin Number: Revision 1-IEVAP
    OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha
    Bulletin Number: Revision 1-NEVAP
    OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h
    2014 INFINITI QX80
    Bulletin Number: Infiniti USA Ret
    Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea
    Bulletin Number: Infiniti USA Tak
    Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom
    Bulletin Number: IPSB15-286a
    DBS Enhancement ? Checking Inventory for Open Campaigns UPDATE February 26, 2018 Please discard earlier versions of this bulletin The announcement from December 21, 2015 has been revised to include: 1. New functionality for identifyin
    Bulletin Number: IPSB17-130
    DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li
    Bulletin Number: IPSB18-218 Retai
    DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont
    Bulletin Number: ITB00-024g
    BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works
    Bulletin Number: ITB01-024e
    NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo
    Bulletin Number: ITB03-051L
    HEADLAMP FOGGING This bulletin has been amended. The APPLIED VEHICLES section has been revised. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB09-015h
    12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB09-039e
    WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul
    Bulletin Number: ITB10-058b
    2004-2018 QX56 AND QX80; ENGINE OIL LEAK AT RIGHT SIDE BLOCK BALL PLUG This bulletin has been amended. The APPLIED VEHICLES section has been updated. No other changes have been made. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB11-005c
    WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB11-005d
    WHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-011F
    "TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF TH
    Bulletin Number: ITB12-011g
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. Modifications have been made to include 2017 Q50, Q60, Q70, QX60, and QX80 vehicles. No other changes have been made. Please discard all previous versions of this bulletin.
    Bulletin Number: ITB12-011h
    TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please disc
    Bulletin Number: ITB12-011i
    TELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all
    Bulletin Number: ITB12-011j
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-011k
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bu
    Bulletin Number: ITB12-011l
    TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended to add a Required Actions by Model and Year table on page 2, a Check OFF Sheet on page 21 an
    Bulletin Number: ITB12-011m
    TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB12-011n
    TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB-13-039
    INFINITI: SERVICE BULLETIN CONCERNING LOW TIRE PRESSURE WARNING SYSTEM INFORMATION. *JS
    Bulletin Number: ITB-13-044
    INFINITI: THE INSTRUMENT CLUSTER HAS A WARNING INDICATOR, THAT ILLUMINATES, OF A LOOSE FUEL FILL CAP. MODEL YEARS 2012 AND UP. NO MODELS LISTED. *PE
    Bulletin Number: ITB13-044f
    ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years, and the Service Procedure
    Bulletin Number: ITB13-044g
    ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB13-052a
    INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles and make changes to the body of the bulletin. Please discard previous versions.
    Bulletin Number: ITB13-052b
    INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB14-011C
    "REMOTE ENGINE START NOT WORKING THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE TO ITEMS 4 AND 13 IN THE SUPPLEMENTAL DIAGNOSIS TABLE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. SERVICE INF
    Bulletin Number: ITB16-038
    2014-2016 QX80; FUEL TANK DOES NOT FILL TO CAPACITY WHEN LOW FUEL WARNING DISPLAYED IF YOU CONFIRM THE CUSTOMER STATES THAT WHEN THE DISTANCE TO EMPTY INDICATOR DISPLAYS - - - AND THE LOW FUEL WARNING INDICATOR IS ON, THE FOLLOWING O
    Bulletin Number: ITB17-007
    CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT This bulletin applies to vehcile equipped with navigation systems only. SERVICE INFORMATION On February 26, 2016 Infiniti announced that it was sending a reminder noti
    Bulletin Number: ITB17-009a
    WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi
    Bulletin Number: ITB17-015
    NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED IF YOU CONFIRM The Navigation system in an Applied Vehicle reboots when SXM Traffic is enabled. NOTE: Perform the steps in this bulletin ONLY if the above condition occurs while the
    Bulletin Number: ITB17-015a
    NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended: The Applied Vehicles section has been amended. No other changes have been made. Please discard previous versions of this bulletin.
    Bulletin Number: ITB17-018
    BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin
    Bulletin Number: ITB17-026
    INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale
    Bulletin Number: ITB17-026a
    INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati
    Bulletin Number: ITB17-026b
    INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c
    Bulletin Number: ITB17-026b
    INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version
    Bulletin Number: ITB17-041
    VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2013-2016 Infiniti vehicles equipped with 2G Telematics Ha
    Bulletin Number: ITB17-042a
    INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous version
    Bulletin Number: ITB17-042b
    INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
    Bulletin Number: ITB17-056
    2014 - 2018 Q70 AND QX80; INTELLIGENT KEY BATTERY DISCHARGED SERVICE INFORMATION If the Intelligent Key is stored within 15 feet of the vehicle, the BCM may continue to ?ping? the Intelligent Key keeping it awake. Keeping the Intelligen
    Bulletin Number: ITB18-003
    REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA
    Bulletin Number: ITB18-034
    TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o
    Bulletin Number: ITB18-037
    PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
    Bulletin Number: ITB18-039
    AIR BAG WARNING LIGHT FLASHING INDICATING SYSTEM DIAGNOSTIC MODE IF YOU CONFIRM The air bag warning light is flashing slowly (repeating 2 seconds ON, 2 seconds OFF). NOTE: If this should occur, the Air Bag Diagnosis Sensor Unit is in
    Bulletin Number: ITB19-008
    EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of
    Bulletin Number: ITB-92-069-D
    INFINITI: DUE TO USE OF AFTERMARKET CHROMING OF ALLOY WHEELS, FOR SOME VEHICLES, THE STANDARDS ARE NO LONGER ARE MET AND ARE SERIOUSLY DAMAGED AND NOT GUARANTEE OR WARRANTY THE MODIFIED WHEELS OR PERFORMANCE. MODELS ALL. NO YEARS LISTED.
    Bulletin Number: P7331
    Disabling the 2G TCU Voluntary Service Campaign ***** Campaign Summary ***** Infiniti is conducting a Voluntary Service Campaign to disable (turn off) the 2G Telematics Control Unit (?2G TCU?). The subject QX56/QX80, JX35/QX60, M37/M56/
    Bulletin Number: PC451_PC452 2G T
    "PC451_PC452 2G TCU UPDATE - MAIL NOTIFICATION THE PURPOSE OF THIS ANNOUNCEMENT IS TO LET FIELD PERSONNEL KNOW THAT THE FIRST 22K OWNER MAILINGS HAVE BEEN SENT OUT TODAY. THIS FIRST MAILING WAS DIRECTED TOWARDS CURRENT INFINITI CONNECTION
    Bulletin Number: PC451_PC452_PC45
    2G TELEMATICS HARDWARE REPLACEMENT CLIENT SATISFACTION INITIATIVE ON FEBRUARY 26TH, 2016 INFINITI ANNOUNCED THAT IT WAS SENDING A REMINDER NOTIFICATION TO CLIENTS AFFECTED BY AT&TS PLANNED DISCONTINUATION OF THE 2G CELLULAR NETWORK. IN
    Bulletin Number: PC454
    "ON FEBRUARY 26TH, INFINITI ANNOUNCED THAT IT WAS SENDING A REMINDER NOTIFICATION TO CLIENTS AFFECTED BY AT&TS PLANNED DISCONTINUATION OF THE 2G CELLULAR NETWORK. IN LATE SUMMER 2016, INFINITI PLANS TO PROVIDE FURTHER INFORMATION TO AFFECT
    Bulletin Number: Revision 1-IEVAP
    OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th
    Bulletin Number: Revision 1-IEVAP
    OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha
    Bulletin Number: Revision 1-NEVAP
    OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h
    Bulletin Number: REVISION 1-PC451
    2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from September 2, 2016 has been revised to include: - The telematics upgrade for 2014-15 Q50 is now available. The procedure and part information has bee
    Bulletin Number: REVISION1-PC454
    "THIS ANNOUNCEMENT HAS BEEN REVISED TO CLARIFY THIS ACTIVITY IS NOT AN OFFICIAL STOP SALE. RETAILERS MAY SELL VEHICLES THAT HAVE NOT BEEN UPGRADED. PLEASE REFER TO ADDITIONAL Q&A SUPPLIED IN THIS DOCUMENT. PLEASE DISCARD EARLIER VERSIONS OF
    Bulletin Number: REVISION 2-PC451
    2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from November 3, 2016 has been revised to include: - 283B0-3JA6A is the part number being used for all vehicles, except Q50 o This part supersedes the p
    Bulletin Number: REVISION 3-PC451
    2G Telematics Hardware Replacement Client Satisfaction Initiative The announcement from January 3, 2017 has been revised to include: - Campaign repair bulletin, ITB17-007 has been developed and is now available on NNAnet, and ASIST. Pl
    Bulletin Number: REVISION 4-PC451
    2G Telematics Hardware Replacement Client Satisfaction Initiative UPDATE October 12, 2018 Please discard earlier versions of this bulletin. The announcement from February 17, 2017 has been revised to include: - ~397 retailed vehicles

     

    Recalls for 2014 Infiniti

    2014 INFINITI M35 HYBRID
    NHTSA Campaign ID:ENGINE AND ENGINE COOLING:ENGINE
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:04/07/2012 - 09/09/2013
    Potential Units Affected:6562

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Infiniti M35 hybrid vehicles manufactured April 7, 2012, to September 9, 2013, 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to July 15, 2014, and 2014-2015 Infiniti Q70 hybrid vehicles manufactured April 9, 2010, to May 7, 2014. Due to a software error, In the affected vehicles, if the signal is lost from one of the two throttle position sensors (TPS), the engine control module (ECM) will go into a fail-safe mode, partially closing the throttle chamber. Should the lost signal be restored, the throttle chamber may open, regardless of the position signal from the TPS.

    Consequence:

    The vehicle may gradually accelerate due to the throttle chamber reopening. This unexpected acceleration may increase the risk of a crash.

    Action:

    Nissan will notify owners, and dealers will reprogram the ECM, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
    2014 INFINITI M35 HYBRID
    NHTSA Campaign ID:VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:04/07/2012 - 09/09/2013
    Potential Units Affected:6562

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Infiniti M35 hybrid vehicles manufactured April 7, 2012, to September 9, 2013, 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to July 15, 2014, and 2014-2015 Infiniti Q70 hybrid vehicles manufactured April 9, 2010, to May 7, 2014. Due to a software error, In the affected vehicles, if the signal is lost from one of the two throttle position sensors (TPS), the engine control module (ECM) will go into a fail-safe mode, partially closing the throttle chamber. Should the lost signal be restored, the throttle chamber may open, regardless of the position signal from the TPS.

    Consequence:

    The vehicle may gradually accelerate due to the throttle chamber reopening. This unexpected acceleration may increase the risk of a crash.

    Action:

    Nissan will notify owners, and dealers will reprogram the ECM, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
    2014 INFINITI Q50
    NHTSA Campaign ID:AIR BAGS: OCCUPANT CLASSIFICATION SYSTEM - OCS (FRONT PASSENGER)
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:12/19/2012 - 03/30/2016
    Potential Units Affected:3296947

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

    Consequence:

    If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

    Action:

    Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
    2014 INFINITI Q50
    NHTSA Campaign ID:STEERING:ELECTRIC POWER ASSIST SYSTEM
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:12/26/2012 - 12/11/2015
    Potential Units Affected:28182

    Defect Description:

    Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

    Consequence:

    If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

    Action:

    Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
    2014 INFINITI Q50
    NHTSA Campaign ID:STEERING: ADAPTIVE STEERING
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:12/26/2012 - 12/11/2015
    Potential Units Affected:28182

    Defect Description:

    Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

    Consequence:

    If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

    Action:

    Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
    2014 INFINITI Q50
    NHTSA Campaign ID:STEERING:ELECTRIC POWER ASSIST SYSTEM
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates: -
    Potential Units Affected:23

    Defect Description:

    Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.

    Consequence:

    The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.

    Action:

    Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.
    2014 INFINITI Q50
    NHTSA Campaign ID:STEERING: ADAPTIVE STEERING
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates: -
    Potential Units Affected:23

    Defect Description:

    Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.

    Consequence:

    The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.

    Action:

    Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.
    2014 INFINITI Q50
    NHTSA Campaign ID:AIR BAGS:FRONTAL
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:12/10/2012 - 01/07/2014
    Potential Units Affected:989701

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.

    Consequence:

    If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

    Action:

    Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
    2014 INFINITI Q50
    NHTSA Campaign ID:ELECTRICAL SYSTEM: SOFTWARE
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:12/10/2012 - 01/07/2014
    Potential Units Affected:989701

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.

    Consequence:

    If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

    Action:

    Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
    2014 INFINITI Q50 HYBRID
    NHTSA Campaign ID:AIR BAGS: OCCUPANT CLASSIFICATION SYSTEM - OCS (FRONT PASSENGER)
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:12/10/2012 - 03/26/2016
    Potential Units Affected:3296947

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

    Consequence:

    If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

    Action:

    Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
    2014 INFINITI Q50 HYBRID
    NHTSA Campaign ID:HYBRID PROPULSION SYSTEM
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:12/10/2012 - 06/25/2014
    Potential Units Affected:5412

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.

    Consequence:

    The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.

    Action:

    Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
    2014 INFINITI Q50 HYBRID
    NHTSA Campaign ID:POWER TRAIN:AUTOMATIC TRANSMISSION
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:10/16/2013 - 01/27/2014
    Potential Units Affected:817

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured October 16, 2013, to January 27, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to December 10, 2013. The affected vehicles may have been assembled with transmissions whose housings were damaged during their manufacturing.

    Consequence:

    The damaged housings could crack and fracture, creating road debris and disabling the vehicle, increasing the risk of a crash.

    Action:

    Nissan will notify owners, and dealers will inspect the transmission assembly and replace it if cracks are found, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1- 800-647-7261.
    2014 INFINITI Q50 HYBRID
    NHTSA Campaign ID:VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:12/10/2012 - 07/15/2014
    Potential Units Affected:6562

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Infiniti M35 hybrid vehicles manufactured April 7, 2012, to September 9, 2013, 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to July 15, 2014, and 2014-2015 Infiniti Q70 hybrid vehicles manufactured April 9, 2010, to May 7, 2014. Due to a software error, In the affected vehicles, if the signal is lost from one of the two throttle position sensors (TPS), the engine control module (ECM) will go into a fail-safe mode, partially closing the throttle chamber. Should the lost signal be restored, the throttle chamber may open, regardless of the position signal from the TPS.

    Consequence:

    The vehicle may gradually accelerate due to the throttle chamber reopening. This unexpected acceleration may increase the risk of a crash.

    Action:

    Nissan will notify owners, and dealers will reprogram the ECM, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
    2014 INFINITI Q50 HYBRID
    NHTSA Campaign ID:ENGINE AND ENGINE COOLING:ENGINE
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:12/10/2012 - 07/15/2014
    Potential Units Affected:6562

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Infiniti M35 hybrid vehicles manufactured April 7, 2012, to September 9, 2013, 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to July 15, 2014, and 2014-2015 Infiniti Q70 hybrid vehicles manufactured April 9, 2010, to May 7, 2014. Due to a software error, In the affected vehicles, if the signal is lost from one of the two throttle position sensors (TPS), the engine control module (ECM) will go into a fail-safe mode, partially closing the throttle chamber. Should the lost signal be restored, the throttle chamber may open, regardless of the position signal from the TPS.

    Consequence:

    The vehicle may gradually accelerate due to the throttle chamber reopening. This unexpected acceleration may increase the risk of a crash.

    Action:

    Nissan will notify owners, and dealers will reprogram the ECM, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
    2014 INFINITI Q50 HYBRID
    NHTSA Campaign ID:STEERING:ELECTRIC POWER ASSIST SYSTEM
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:12/10/2012 - 12/17/2015
    Potential Units Affected:28182

    Defect Description:

    Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

    Consequence:

    If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

    Action:

    Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
    2014 INFINITI Q50 HYBRID
    NHTSA Campaign ID:STEERING: ADAPTIVE STEERING
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:12/10/2012 - 12/17/2015
    Potential Units Affected:28182

    Defect Description:

    Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

    Consequence:

    If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

    Action:

    Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
    2014 INFINITI Q70 HYBRID
    NHTSA Campaign ID:HYBRID PROPULSION SYSTEM
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:11/07/2013 - 05/07/2014
    Potential Units Affected:5412

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.

    Consequence:

    The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.

    Action:

    Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
    2014 INFINITI Q70 HYBRID
    NHTSA Campaign ID:ENGINE AND ENGINE COOLING:ENGINE
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:04/09/2010 - 05/07/2014
    Potential Units Affected:6562

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Infiniti M35 hybrid vehicles manufactured April 7, 2012, to September 9, 2013, 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to July 15, 2014, and 2014-2015 Infiniti Q70 hybrid vehicles manufactured April 9, 2010, to May 7, 2014. Due to a software error, In the affected vehicles, if the signal is lost from one of the two throttle position sensors (TPS), the engine control module (ECM) will go into a fail-safe mode, partially closing the throttle chamber. Should the lost signal be restored, the throttle chamber may open, regardless of the position signal from the TPS.

    Consequence:

    The vehicle may gradually accelerate due to the throttle chamber reopening. This unexpected acceleration may increase the risk of a crash.

    Action:

    Nissan will notify owners, and dealers will reprogram the ECM, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
    2014 INFINITI Q70 HYBRID
    NHTSA Campaign ID:VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:04/09/2010 - 05/07/2014
    Potential Units Affected:6562

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Infiniti M35 hybrid vehicles manufactured April 7, 2012, to September 9, 2013, 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to July 15, 2014, and 2014-2015 Infiniti Q70 hybrid vehicles manufactured April 9, 2010, to May 7, 2014. Due to a software error, In the affected vehicles, if the signal is lost from one of the two throttle position sensors (TPS), the engine control module (ECM) will go into a fail-safe mode, partially closing the throttle chamber. Should the lost signal be restored, the throttle chamber may open, regardless of the position signal from the TPS.

    Consequence:

    The vehicle may gradually accelerate due to the throttle chamber reopening. This unexpected acceleration may increase the risk of a crash.

    Action:

    Nissan will notify owners, and dealers will reprogram the ECM, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
    2014 INFINITI Q70 HYBRID
    NHTSA Campaign ID:POWER TRAIN:AUTOMATIC TRANSMISSION
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:11/07/2013 - 12/10/2013
    Potential Units Affected:817

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured October 16, 2013, to January 27, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to December 10, 2013. The affected vehicles may have been assembled with transmissions whose housings were damaged during their manufacturing.

    Consequence:

    The damaged housings could crack and fracture, creating road debris and disabling the vehicle, increasing the risk of a crash.

    Action:

    Nissan will notify owners, and dealers will inspect the transmission assembly and replace it if cracks are found, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1- 800-647-7261.
    2014 INFINITI QX60
    NHTSA Campaign ID:AIR BAGS: OCCUPANT CLASSIFICATION SYSTEM - OCS (FRONT PASSENGER)
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:05/16/2013 - 04/01/2016
    Potential Units Affected:3296947

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

    Consequence:

    If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

    Action:

    Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
    2014 INFINITI QX60
    NHTSA Campaign ID:ELECTRICAL SYSTEM: SOFTWARE
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:01/24/2012 - 02/06/2014
    Potential Units Affected:989701

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.

    Consequence:

    If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

    Action:

    Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
    2014 INFINITI QX60
    NHTSA Campaign ID:STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:05/16/2013 - 11/18/2013
    Potential Units Affected:170665

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 2014 Infiniti QX60 Hybrid vehicles manufactured July 18, 2013, to November 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching claw from fully engaging. The secondary latch may remain in the open position when the hood is closed.

    Consequence:

    If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.

    Action:

    Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
    2014 INFINITI QX60
    NHTSA Campaign ID:WHEELS:LUGS/NUTS/BOLTS
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:03/08/2014 - 03/09/2014
    Potential Units Affected:334

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Pathfinder and Rogue vehicles and 2014 Infiniti QX60 vehicles. The right side wheels of the affected vehicles may have one lug nut each that was not properly tightened.

    Consequence:

    If the lug nut becomes loose from not being properly tightened, it may fall off, allowing the other lug nuts to become loose, possibly resulting in a wheel separation, and increasing the risk of a crash.

    Action:

    Nissan will notify owners, and dealers will inspect and tighten any loose lug nuts to the correct specification, free of charge. The recall is expected to begin by the end of June 2014. Owners may contact Nissan customer service at 1-800-647-7261.
    2014 INFINITI QX60
    NHTSA Campaign ID:AIR BAGS:FRONTAL
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:05/22/2013 - 11/18/2014
    Potential Units Affected:919

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.

    Consequence:

    If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

    Action:

    Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
    2014 INFINITI QX60
    NHTSA Campaign ID:AIR BAGS: OCCUPANT CLASSIFICATION SYSTEM - OCS (FRONT PASSENGER)
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:05/22/2013 - 11/18/2014
    Potential Units Affected:919

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.

    Consequence:

    If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

    Action:

    Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
    2014 INFINITI QX60
    NHTSA Campaign ID:SERVICE BRAKES
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:08/14/2014 - 11/05/2014
    Potential Units Affected:893

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2014-2015 Nissan Pathfinder and Infiniti QX60 vehicles manufactured August 14, 2014, to November 5, 2014, and 2014-2015 Nissan Rogue vehicles manufactured August 12, 2014, to November 15, 2014. During the assembly process, the front wheel hub assembly fasteners may not have been properly torqued.

    Consequence:

    The under-torqued fasteners may result in a brake caliper separating from the wheel assembly causing a reduction in braking performance or reduced steering control. These conditions increase the risk of a crash.

    Action:

    Nissan will notify owners, and dealers will inspect the vehicles and tighten any loose bolts to the proper specification, free of charge. The recall began February 2, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
    2014 INFINITI QX60
    NHTSA Campaign ID:SERVICE BRAKES, HYDRAULIC:ANTILOCK
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:01/17/2013 - 09/20/2013
    Potential Units Affected:151695

    Defect Description:

    Nissan is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured April 18, 2012, through September 20, 2013; model year 2013 Infiniti JX35 vehicles manufactured September 15, 2011, through January 16, 2013; and model year 2014 Infiniti QX60 vehicles manufactured January 17, 2013, through September 20, 2013. In the affected vehicles, during light braking on rough roads, the antilock brake system (ABS) brake pressure output software may lead to an increase in stopping distance.

    Consequence:

    The increased stopping distance may increase the risk of a crash.

    Action:

    Nissan will notify owners, and dealers will reprogram the ABS, free of charge. The recall began on November 18, 2013. Owners may contact Nissan at 1-800-647-7261.
    2014 INFINITI QX60
    NHTSA Campaign ID:ELECTRICAL SYSTEM: SOFTWARE
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:01/17/2013 - 09/20/2013
    Potential Units Affected:151695

    Defect Description:

    Nissan is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured April 18, 2012, through September 20, 2013; model year 2013 Infiniti JX35 vehicles manufactured September 15, 2011, through January 16, 2013; and model year 2014 Infiniti QX60 vehicles manufactured January 17, 2013, through September 20, 2013. In the affected vehicles, during light braking on rough roads, the antilock brake system (ABS) brake pressure output software may lead to an increase in stopping distance.

    Consequence:

    The increased stopping distance may increase the risk of a crash.

    Action:

    Nissan will notify owners, and dealers will reprogram the ABS, free of charge. The recall began on November 18, 2013. Owners may contact Nissan at 1-800-647-7261.
    2014 INFINITI QX60
    NHTSA Campaign ID:AIR BAGS:FRONTAL
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:01/24/2012 - 02/06/2014
    Potential Units Affected:989701

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.

    Consequence:

    If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

    Action:

    Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
    2014 INFINITI QX60 HYBRID
    NHTSA Campaign ID:AIR BAGS: OCCUPANT CLASSIFICATION SYSTEM - OCS (FRONT PASSENGER)
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:07/18/2013 - 03/31/2016
    Potential Units Affected:3296947

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

    Consequence:

    If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

    Action:

    Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
    2014 INFINITI QX60 HYBRID
    NHTSA Campaign ID:AIR BAGS:FRONTAL
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:12/14/2013 - 12/14/2013
    Potential Units Affected:919

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.

    Consequence:

    If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

    Action:

    Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
    2014 INFINITI QX60 HYBRID
    NHTSA Campaign ID:AIR BAGS: OCCUPANT CLASSIFICATION SYSTEM - OCS (FRONT PASSENGER)
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:12/14/2013 - 12/14/2013
    Potential Units Affected:919

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.

    Consequence:

    If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

    Action:

    Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
    2014 INFINITI QX60 HYBRID
    NHTSA Campaign ID:STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:07/18/2013 - 11/18/2013
    Potential Units Affected:170665

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and 2014 Infiniti QX60 Hybrid vehicles manufactured July 18, 2013, to November 18, 2013. In the affected vehicles the hood release cable assembly may have been installed incorrectly preventing the latching claw from fully engaging. The secondary latch may remain in the open position when the hood is closed.

    Consequence:

    If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.

    Action:

    Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
    2014 INFINITI QX70
    NHTSA Campaign ID:FUEL SYSTEM, GASOLINE
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:11/06/2013 - 05/08/2014
    Potential Units Affected:133592

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause a fuel leak.

    Consequence:

    A fuel leak in the presence of an ignition source could cause a vehicle fire.

    Action:

    Nissan will notify owners, and dealers will re-torque the fuel pressure sensors free of charge. The recall began on January 25, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
    2014 INFINITI QX80
    NHTSA Campaign ID:EQUIPMENT:OTHER:LABELS
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:12/02/2013 - 01/27/2014
    Potential Units Affected:468

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti QX80 vehicles manufactured December 2, 2013, through January 27, 2014, and equipped with 20 inch wheels. In the affected vehicles, the Certification label incorrectly lists the Gross Axle Weight Rating (GAWR) as 4,497 lb instead of the correct 4,343 lb. As such, the vehicles do not comply with Part 567 "Certification Regulation."

    Consequence:

    An incorrect GAWR listing may result in the vehicle being overloaded which may increase the risk of a crash.

    Action:

    Nissan will notify owners, and will mail owners a corrected Certification label, free of charge. The recall began on April 21, 2014. Owners may contact Infiniti at 1-800-662-6200.
    2014 INFINITI QX80
    NHTSA Campaign ID:FUEL SYSTEM, GASOLINE
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:10/02/2012 - 06/27/2014
    Potential Units Affected:133592

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause a fuel leak.

    Consequence:

    A fuel leak in the presence of an ignition source could cause a vehicle fire.

    Action:

    Nissan will notify owners, and dealers will re-torque the fuel pressure sensors free of charge. The recall began on January 25, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
    2014 INFINITI QX80
    NHTSA Campaign ID:AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE
    Manufacturer:Nissan North America, Inc.
    Manufacture Dates:06/18/2013 - 21/1/2040
    Potential Units Affected:1848

    Defect Description:

    Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Infiniti QX56 vehicles manufactured September 1, 2012, to April 26, 2013, and 2014 Infiniti QX80 vehicles manufactured June 18, 2013, to February 11, 2014. In the affected vehicles, the driver's frontal air bag inflator may have been manufactured with an incorrect part.

    Consequence:

    In the event of a crash necessitating deployment of the driver's air bag, the incorrect part may block the flow of propellant to the air bag and the air bag's inflator may rupture. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants.

    Action:

    Nissan will notify owners, and dealers will replace the front driver air bag inflator, free of charge. The recall began on December 1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.

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