Jaguar Buyers Guide
2018 Jaguar F-PACE S AWD
MSRP: $59,775
Invoice: $56,189
Gas Mileage:
CTY: 18 (Est) HWY: 23 (Est) CMB: 20 (Est)
Engine/Fuel: V6 Cylinder Engine/Supercharged /3.0 L/183 Intercooled Supercharger Premium Unleaded V-6
Transmission: Automatic w/OD
Door/Body Style: /Sport Utility,4WD Sport Utility Vehicles
Drive Type: All Wheel Drive
Prices/Warranty
See the prices and various warranties offered.- General
- MSRP: $59,775
- Invoice Price: $56,188
- Destination Charge: $0
- Warranty
- Basic (Month): 60
- Basic (Mileage): 60,000
- Powertrain (Month): 60
- Powertrain (Mileage): 60,000
- Rust (Month):
- Rust (Mileage):
Engine & Emissions
View engine and emission data on this vehicle.- Engines & Emissions
- Supercharged
- V6 Cylinder Engine
- Engine
- Type of Engine: V6 Cylinder Engine/Supercharged
- Displacement (CC): 3.0 L/183
- Fuel System: Gasoline Direct Injection
- Horsepower @ RPM: 380 @ 6500
- Torque @ RPM: 332 @ 4500
- Battery Output: 800
- Fuel Type: Intercooled Supercharger Premium Unleaded V-6
Dimensions
See the interior and exterior dimensions.- Exterior Dimensions
- Track Front: 64.6
- Track Rear: 65.1
- Ground Clearance (in): 8.4
- Overall Length (in): 186.3
- Overall Width (in): 81.5
- Overall Height (in): 65
- Wheelbase (in): 113.1
- Curb weight (lbs): 4102
- Interior Dimensions
- Seating capacity - Standard: 5
- Seating Capacity - Maximum: 5
- Headroom front (in): 37.8
- Headroom rear (in): 37.5
- Leg room front (in): 40.3
- Leg room rear (in): 37.2
- Shoulder room front (in): 57.7
- Shoulder room rear (in): 55.8
Features
See the features of this vehicle.- Exterior
- Black Grille w/Chrome Surround
- Black Side Windows Trim
- Body-Colored Door Handles
- Body-Colored Front Bumper w/Metal-Look Rub Strip/Fascia Accent and Chrome Bumper Insert
- Body-Colored Power Heated Auto Dimming Side Mirrors w/Power Folding and Turn Signal Indicator
- Body-Colored Rear Bumper w/Black Rub Strip/Fascia Accent and Metal-Look Bumper Insert
- Chrome Bodyside Insert
- Clearcoat Paint
- Compact Spare Tire Mounted Inside Under Cargo
- Deep Tinted Glass
- Express Open/Close Sliding And Tilting Glass 1st And 2nd Row Sunroof w/Power Sunshade
- Fixed Rear Window w/Fixed Interval Wiper and Defroster
- Front And Rear Fog Lamps
- Fully Automatic Aero-Composite Led Low/High Beam Daytime Running Auto-Leveling Directionally Adaptive Auto High-Beam Headlamps w/Washer and Delay-Off
- Galvanized Steel/Aluminum Panels
- LED Brakelights
- Perimeter/Approach Lights
- Power Liftgate Rear Cargo Access
- Rain Detecting Variable Intermittent Wipers
- Steel Spare Wheel
- Tires: P255/50H20 BSW AS
- Wheels: 20" 5-Spoke w/Gray Diamond Turned Finish
- A/C
- Climate Control
- Multi-Zone A/C
- 1 LCD Monitor In The Front
- AM/FM Stereo
- Automatic Equalizer
- Auxiliary Audio Input
- Bluetooth Connection
- Digital Signal Processor
- Hard Disk Drive Media Storage
- HD Radio
- Integrated Roof Antenna
- MP3 Player
- Premium Sound System
- Radio: Meridian 380W Sound System -inc: HD radio, InControl Protect, InControl remote premium, InControl Touch 8" capacitive touchscreen, additional power sockets (auxiliary power socket x2), dynamic volume control, Bluetooth connectivity and streaming and ECO driving assistant
- Radio w/Seek-Scan, MP3 Player, Clock, Steering Wheel Controls, Voice Activation, Radio Data System and 10 Gb Internal Memory
- Real-Time Traffic Display
- Satellite Radio
- SiriusXM Satellite Radio -inc: 3 month complimentary service
- Smart Device Integration
- Dual Moonroof
- Generic Sun/Moonroof
- Sun/Moonroof
- Aluminum Wheels
- Temporary Spare Tire
- Tire Pressure Monitor
- Tires - Front Performance
- Tires - Rear Performance
- Auto-Dimming Rearview Mirror
- Driver Illuminated Vanity Mirror
- Driver Vanity Mirror
- Heated Mirrors
- Mirror Memory
- Passenger Illuminated Visor Mirror
- Passenger Vanity Mirror
- Power Folding Mirrors
- Power Mirror(s)
- Power Windows
- Privacy Glass
- Rear Defrost
Safety Features
View the built in safety features included.- Safety Features
- ABS And Driveline Traction Control
- Airbag Occupancy Sensor
- Autonomous Emergency Braking Forward Collision and Reverse Traffic Detection Rear Collision
- Back-Up Camera
- Blind Spot Monitor
- Blind Spot Monitor Blind Spot Sensor
- Brake Assist
- Child Safety Locks
- Cross-Traffic Alert
- Curtain 1st And 2nd Row Airbags
- Daytime Running Lights
- Driver Air Bag
- Dual Stage Driver And Passenger Front Airbags
- Dual Stage Driver And Passenger Seat-Mounted Side Airbags
- Electronic Stability Control (ESC) And Roll Stability Control (RSC)
- Emergency S.O.S
- Front And Rear Parking Sensors
- Front Head Air Bag
- Front Side Air Bag
- Headlights-Auto-Leveling
- Integrated Turn Signal Mirrors
- Lane Departure Warning
- Lane Keep Assist Lane Departure Warning
- Lane Keep Assist Lane Keeping Assist
- Lane Keeping Assist
- Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point and Pretensioners
- Passenger Air Bag
- Passenger Air Bag Sensor
- Power Rear Child Safety Locks
- Rear Head Air Bag
- Side Impact Beams
- Stability Control
- Tire Specific Low Tire Pressure Warning
- Traction Control
- Anti-Theft
- Keyless Entry
- Power Door Locks
- Braking & Traction
- 4-Wheel Disc Brakes
- ABS
- Brake Actuated Limited Slip Differential
Read Reviews
Expert opinions you can trust.- 2022 Jaguar Reviews
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- October 2004 Letter From Europe:Jaguar XJ8L; Ford Focus; Smacking a Smart; Chrysler Magnum; F1 Follies; and Other Outrageous Thoughts
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- 2004 Jaguar XJR
- 2003 Jaguar Reviews
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- 2003 Jaguar X-Type
- 2003 Jaguar X-Type
- 2002 Jaguar Reviews
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Fuel Economy Guide
Research the yearly spend on gasoline for every Jaguar in our database.-
The fuel economy calculations assume annual mileage of 15,000 miles, 45% of which is highway miles and 55% city miles and fuel costs of $2.79 per gallon. These figures can be adjusted to more accurately reflect your driving style and fuel costs in your area:
NHTSA Test Results
Get crash test results, service bulletins, and product recalls for every Jaguar model.-
Crash Test Data for 2018 Jaguar
No crash test data exists.Service Bulletins for 2018 Jaguar
2018 JAGUAR E-PACE Bulletin Number: 6-376NAS An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the rear suspension stabilizer bar bushes have been manufactured away from the required specification, causing insufficient c Bulletin Number: 6-377NAS An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range the air blowing through one side of the vehicle is noticeably cooler than the air blowing through the other side of the vehicle, re Bulletin Number: 6-378NAS An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the hood seal absorbs water and freezes to the lock panel. When the hood is opened, the seal can become damaged, unclipped, o Bulletin Number: 6-380NAS An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where if the vehicle has had Service Action H100, Climate Control Blowing Cold Air on One Side, performed prior to 20 March 2018 an Bulletin Number: 6-381NAS A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where ground wire connection to the Anti-lock Brake System (ABS) control module may not be fully sealed. This may allow water t Bulletin Number: 6-386NAS An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where if the vehicle has had Service Action H100, Climate Control Blowing Cold Air on One Side, performed prior to 20 March 2018 an Bulletin Number: 6-388NAS A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Water ingress may lead to numerous failur Bulletin Number: 6-388NAS2 A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Water ingress may lead to numerous failure Bulletin Number: 6-388NAS3 A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Water ingress may lead to numerous failure Bulletin Number: H079 UPS11917-3B An issue has been identified on certain vehicles within the listed Affected Vehicle Range where ground wire connection to the Anti-lock Brake System (ABS) control module may not be fully sealed. This may allow water to leak into the ABS mod Bulletin Number: H082NAS1 An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the rear suspension stabilizer bar bushes have been manufactured away from the required specification, causing insufficient clearance between th Bulletin Number: H087NAS1 An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the hood seal absorbs water and freezes to the lock panel. When the hood is opened, the seal can get damaged, unclipped, or lost. Bulletin Number: H100NAS1 An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the air blowing through one side of the vehicle is noticeably cooler than the air blowing through the other side of the vehicle, regardless of t Bulletin Number: H100NAS2 An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the air blowing through one side of the vehicle is noticeably cooler than the air blowing through the other side of the vehicle, regardless of t Bulletin Number: H106NAS1 An issue has been identified on certain vehicles within the listed Affected Vehicle Range where if the vehicle has had Service Action H100, Climate Control Blowing Cold Air on One Side, performed prior to 20 March 2018 and the air condition Bulletin Number: H113NAS1 An issue has been identified on certain vehicles within the listed Affected Vehicle Range where if the vehicle has had Service Action H100, Climate Control Blowing Cold Air on One Side, performed prior to 20 March 2018 and the air condition Bulletin Number: H114 UPS4118-1BN An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Water ingress may lead to numerous failure states across the pow Bulletin Number: H114 UPS4118-3BN An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and cabin harnesses. Water ingress may lead to numerous failure states across the pow Bulletin Number: H114 UPS4118-4BN An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and passenger compartment harnesses. Water ingress may lead to numerous failure state Bulletin Number: H117NAS1 An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which may have unsealed splices in the wet area on the rear axle and passenger compartment harnesses. Water ingress may lead to numerous failur Bulletin Number: H164NAS1 A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked. Bulletin Number: H176 UPS12518-2B Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. Bulletin Number: JA17TE-09 Temporary Suspension of 17C Next Generation Infotainment (NGI) Download Bulletin Number: JTB00593NAS5 In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions. Bulletin Number: JTB00593NAS6 In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions. Bulletin Number: JTB00611NAS3 A rattle noise may be evident from the engine compartment and/or the engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTC) P052A-00, P0011-71, and/or Bulletin Number: JTB00611NAS4 A rattle noise may be evident from the engine compartment and/or the engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTC) P052A-00, P0011-71, and/or Bulletin Number: JTB00619NAS1 The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched Bulletin Number: JTB00619NAS2 The reissue replaces all previous version. Please destroy all previous versions. Bulletin Number: JTB00619NAS2.1 A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat Bulletin Number: JTB00619NAS2.2 A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat Bulletin Number: JTB00619NAS2.3 A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat Bulletin Number: JTB00634NAS1 On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift. Bulletin Number: JTB00634NAS2 On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift. Bulletin Number: JTB00638NAS1 A fluid leak from the transmission, poor shift quality, and/or transmission noise may be evident. Bulletin Number: JTB00641NAS1 The rear proximity camera retaining bracket may be loose or adrift, causing the image to be blank on the Touchscreen (TS). Bulletin Number: JTB00641NAS2 The rear proximity camera retaining bracket may be loose or adrift, causing the image to be blank on the Touchscreen. Bulletin Number: JTB00643NAS1 A 'clunk' noise may be evident from the front of the vehicle when the engine is switched OFF. Bulletin Number: JTB00659NAS2 The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0191-85 stored in the Powertrain Control Module (PCM). Bulletin Number: JTB00659NAS3 The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0191-85 stored in the Powertrain Control Module (PCM). Bulletin Number: JTB00676NAS2 On vehicles with 325mm front brake discs only, a noise from the front brakes during light brake pedal application may be evident. The issue is more evident before the front brakes have reached operating temperature in colder ambient tempera Bulletin Number: JTB00688NAS1 The transmission may exhibit a harsh 4th-to-5th gear shift at speeds between 30-50 km/h and, in certain cases, the harsh gear shift may be accompanied by a transmission warning message on the Instrument Cluster (IC). Upon further diagnosis, Bulletin Number: NAS18.12.014 Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. This program does not Bulletin Number: NAS18.12.017 Jaguar Land Rover North America would like to provide more information about the latest InControl® Touch Pro? software updates and advise retailers what supporting documentation is available to explain the technical content, installation gu Bulletin Number: NAS18.12.021 Incorrect function of the InControl® Remote Apps feature (Remote Climate feature not functioning, Remote App will not contact the vehicle, etc.). Bulletin Number: NAS19.01.007 An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked. Bulletin Number: SFCC_08MAR18 Jaguar Land Rover Shop Foreman Conference Call Bulletin Number: SFCC_08MAR18_07 TCU activation at PDI Bulletin Number: SFCC_08MAR18_17 A Customer may report a knocking type noise from the rear of the vehicle. Bulletin Number: SFCC_08MAR18_19 A Customer may report the air blowing through the HVAC vents on one side is noticeably cooler than the other side. Bulletin Number: SFCC_08MAR18_22 During PDI some vehicles come with two small tools in a baggie in the center console or glove box that we can not identify what it is used for. Bulletin Number: SFCC_09AUG18_REV 18C - New face of InControl Touch Pro and 18C software improvements Bulletin Number: SFCC_09AUG18_REV A customer may complain of a Check Engine Lamp illumination or poor engine performance. Bulletin Number: SFCC_09AUG18_REV A customer may report "Hood Open" message displays on IP with hood closed. Bulletin Number: SFCC_09AUG18_REV InControl Touch Pro phase 4 customer letter Bulletin Number: SFCC_09AUG18_REV SIM card activation issues Bulletin Number: SFCC_10JAN19_Sli Customers may report that the vehicle alarm goes off intermittently without any noticeable trigger. Bulletin Number: SFCC_10JAN19_Sli InControl Touch Pro Inoperative Bulletin Number: SFCC_10JAN19_Sli The Check Engine Lamp is illuminated Bulletin Number: SFCC_10JAN19_Sli The Check Engine Lamp is on. Bulletin Number: SFCC_10MAY18_14 A Customer may report the air conditioner is blowing warm air post H100 HVAC software update. Bulletin Number: SFCC-11JAN18 Att Customers may report slow demisting of interior windows during freezing temperatures. Bulletin Number: SFCC_14DEC17 Presentation from Dealer Shop Foreman Conference Call Bulletin Number: SFCC_14JUN18_11_ Telematics Control Module failing to activate at PDI. Bulletin Number: SFCC_14MAR19_Sli Automatic Emergency Braking not available. Forward alert not available. Emergency Lane Keeping not available. Bulletin Number: SFCC_14MAR19_Sli Poor quality from Voice Control. Poor quality from Voice Command Bulletin Number: SFCC_14MAR19_Sli TCU_3 programming failures Bulletin Number: SFCC_14MAR19_Sli The Check Engine Lamp is on. Bulletin Number: SFCC_APRIL19_Sli Automatic Emergency Braking Not Available in Instrument Pack Bulletin Number: SFCC_APRIL19_Sli TCU_3 programming failures Bulletin Number: SFCC_APRIL19_Sli The Check Engine Lamp is on. Bulletin Number: SFCC Jul12 2018 A customer may complain of a check engine lamp in the instrument cluster and/or poor engine performance Bulletin Number: SFCC_JUL19_Slide Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available Bulletin Number: SFCC_JUL19_Slide Customer states the vehicle will not start Bulletin Number: SFCC_JUL19_Slide Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw Bulletin Number: SFCC_JUL19_Slide Popping sound or crackling noise from the audio system while in use. Bulletin Number: SFCC_JUL19_Slide TCU_3 Programming failures Bulletin Number: SFCC_JUL19_Slide The engine fan is making a lot of noise. The engine fan runs after I turn the car off. Bulletin Number: SFCC_JUL19_Slide The tire valve stem is broken or cracked. Bulletin Number: SFCC-JUN19-Slide Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available. Bulletin Number: SFCC-JUN19-Slide InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status. Bulletin Number: SFCC-JUN19-Slide Intermittent Bluetooth connection on Android equipped device with software 9.0 Bulletin Number: SFCC-JUN19-Slide Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software Bulletin Number: SFCC-JUN19-Slide Popping sound or crackling noise from the audio system while in use. Bulletin Number: SFCC-JUN19-Slide TCU_3 Programming failures Bulletin Number: SFCC-JUN19-Slide The Check Engine Lamp is on. Bulletin Number: SFCCMAY19Slide15 The Check Engine Lamp is on. Bulletin Number: SFCCMAY19Slide18 The check engine lamp is illuminated Bulletin Number: SFCCMAY19Slide19 The engine fan is making a lot of noise. The engine fan runs after I turn the car off. Bulletin Number: SFCCMAY19Slide23 Automatic Emergency Braking not available. Forward alert not available. Emergency Lane Keeping not available. Bulletin Number: SFCCMAY19Slide24 TCU_3 programming failures Bulletin Number: SFCCMAY19Slide25 Popping sound or crackling noise from the audio system while in use. Bulletin Number: SFCCMAY19Slide26 Intermittent Bluetooth connection on Android equipped device with software 9.0 Bulletin Number: SFCCMAY19Slide27 Not able to hear incoming calls with iPhone at 12.2 software. Bulletin Number: SFCC-Slide22 InControl Touch Pro Inoperative Bulletin Number: SFCC-Slide35 Customer may report a brake noise from the front brakes Bulletin Number: SFCC-Slide39 Customers may report the removable recovery panel is loose incorrectly aligned. Bulletin Number: SSM72498 Issue: Wheel stud failures (fractures). Bulletin Number: SSM72865 Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Bulletin Number: SSM72865 Attachm Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Bulletin Number: SSM72960 Issue: Tunescan does not operate, scrolling window animation is constantly running. Bulletin Number: SSM73201 Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display. DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3.0 TD Bulletin Number: SSM73511 Issue: Jaguar headlining cleaning products Bulletin Number: SSM73594 Issue: Jaguar E-Pace 2018MY Onwards fitted with 9HP48 9-Speed Automatic Transmission: Retailers reporting these vehicles are flagging the following (TCM) Transmission Control Module DTC?s P2545-86 and/or P2546-86 codes during Pathfinder DTC Bulletin Number: SSM73603 Issue: Fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with Diesel fuel. Bulletin Number: SSM73634 Issue: Vehicle fails PDI routine due to telematics will not activate- e-Call button fails to illuminate. Bulletin Number: SSM73700 ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Addi Bulletin Number: SSM73728 Issue: The customer is unable to start their vehicle or a warning message displayed on the Instrument Cluster "Re-start will not be possible in xxxx miles". Any of the following DTC's may have been triggered: P203B, P203C, P203D, P215C. Alt Bulletin Number: SSM73771 Customers are confusing the rear camera for the tailgate release switch and, where excess force used, the rear camera can be dislodged. Bulletin Number: SSM73771 Attachm Customers are confusing the rear camera for the tailgate release switch and, where excess force used, the rear camera can be dislodged. Bulletin Number: SSM73793 Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice outpu Bulletin Number: SSM73796 Issue: After completing the H100 - Climate Control [HVAC] software update, there is no cooling effect from the HVAC system. Bulletin Number: SSM73798 Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: 1. InControl Touch Pro system constantly restarting 2. Voice / Speech concern 3. Navigation conce Bulletin Number: SSM73798 Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live Bulletin Number: SSM73798 Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda Bulletin Number: SSM73798.1 Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda Bulletin Number: SSM73803 Issue: Injector Refit Kit (Service Part number: T2H33724) is shipped with BOSCH installation instruction sheet. Installation instructions are incorrect on the BOSCH installation sheet. Bulletin Number: SSM73811 Issue: PDI may not be completed due to activity key programming issue. Bulletin Number: SSM73811 Attachm Issue: PDI may not be completed due to activity key programming issue. Bulletin Number: SSM73824 Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Mi Bulletin Number: SSM73824 Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Bulletin Number: SSM73844 In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelin Bulletin Number: SSM73850 Issue: The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with ATCM. Bulletin Number: SSM73874 Issue: When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/ or ?SOS is not available? displayed on the instrument Cluster? due to activation failure. Bulletin Number: SSM73874 When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/ or ?SOS is not available? displayed on the instrument Cluster? due to activation failure. Bulletin Number: SSM73886 Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example attached). Bulletin Number: SSM73886 Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example attached). X540 E-Pace, MY2018 Bulletin Number: SSM73886 Attachm Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example attached). Bulletin Number: SSM73886Attachme Instrument panel - tyre pressure information not displaying recommended pressure in brackets (see photo 1, example attached). X540 E-Pace, MY2018 Bulletin Number: SSM73888 Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon Bulletin Number: SSM73888 Attachm Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon Bulletin Number: SSM73907 Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and/or passive entry is not operating. The Diagnostic Trouble Codes DTCs B1DDB-55 and B1DE4-55 are stored in the Body Contro Bulletin Number: SSM73929 Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Bulletin Number: SSM73929 Attachm Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Bulletin Number: SSM73930 Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Bulletin Number: SSM73960 Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. Bulletin Number: SSM73960 Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Bulletin Number: SSM73960.2 Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL Bulletin Number: SSM73960.2 Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Bulletin Number: SSM73966 Issue: The customer reports a MIL and P144C-00 is observed in the PCM. Bulletin Number: SSM73975 Issue: JLR have received a number of reports reference timing chain cover plugs. Customers may complain of engine oil leaks as these plugs have become loose or come adrift over time. Bulletin Number: SSM74000 ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Bulletin Number: SSM74008Attachme Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Bulletin Number: SSM74034 While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on the Inst Bulletin Number: SSM74048 Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Bulletin Number: SSM74048 Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Bulletin Number: SSM74054 Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). Bulletin Number: SSM74054 ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). Bulletin Number: SSM74092 The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Bulletin Number: SSM74131 Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October. As part of our continued efforts in increasing our customer experience, the release contains the latest InControl softwar Bulletin Number: SSM74160 A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 Bulletin Number: SSM74160 Customer may report an unusual engine noise/loss or performance and illumination of the MIL lamp on the instrument cluster. Bulletin Number: SSM74160Attachme A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 Bulletin Number: SSM74171 U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Bulletin Number: SSM74188 Customers may complain of engine oil leaks as the timing chain cover plug has become loose or come adrift over time. JLR has seen a recent increase in complaints about this issue. Bulletin Number: SSM74228 Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Bulletin Number: SSM74228Attachme Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Bulletin Number: SSM74238 After the Gateway Module (GWM) is updated with the latest software (J9C3-14F642-AF), the Instrument Cluster (IPC) may display various errors in for the charging system. The charging system will become inoperative potentially causing the bat Bulletin Number: SSM74240 Increasing numbers of Infotainment Master Controller (IMC) and Infotainment Slave Controller (ISC) have been replaced where a repair could have been completed without replacing the module. Analysis by JLR and the supplier shows: 1. No faul Bulletin Number: SSM74285 Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Bulletin Number: SSM74287 InControl features not functioning in the vehicle due to mobile data connectivity concerns Bulletin Number: SSM74289 Customer complains DPF warning light is on. Diagnostics tool flag DTC P242B-64: Exhaust Gas Temperature Sensor Circuit Range/Performance Bank 1 Sensor 3 - Signal plausibility failure. Bulletin Number: SSM74304 After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work Bulletin Number: SSM74304 After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth®, Voice commands no longer work Bulletin Number: SSM74309 Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only. Bulletin Number: SSM74309Attachme Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only. Bulletin Number: SSM74333 The Check Engine Lamp is illuminated and, or, DTC P2170-11 is stored in the PCM. Bulletin Number: SSM74333Attachme The Check Engine Lamp is illuminated and, or, DTC P2170-11 is stored in the PCM. Bulletin Number: SSM74408 Telematics Control Module (TCU) fails activation during the Pre Delivery Inspection (PDI) or the eCall button does not illuminate after PDI. Bulletin Number: SSM74461 Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying, stowing or experiencing partial operation. Affecting 18MY onwards only. Bulletin Number: SSM74464 After a successful update of the Heating Ventilation and Air-Conditioning (HVAC) module, the engine cooling fan runs permanently. Bulletin Number: SSM74490 Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern Bulletin Number: SSM74490Attachme Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern 2018 JAGUAR F-PACE Bulletin Number: 6-355NAS.2 DESCRIPTION OF ISSUE: An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowi Bulletin Number: 6-360NAS DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the auxiliary coolant pump may run constantly when the engine is running and when the ignition is ON. T Bulletin Number: 6-362NAS DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles (R-Sport variants only) within the listed Affected Vehicle Range may have been manufactured away from the required specification. In some cases, incor Bulletin Number: 6-365NAS2 DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditio Bulletin Number: 6-365NAS3 DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather condition Bulletin Number: 6-365NAS4 An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. Water or other cont Bulletin Number: 6-368USA2 DESCRIPTION OF ISSUE: In response to customer feedback on the performance of the InControl© Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of the following features and functions on a Bulletin Number: 6-379NAS An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to th Bulletin Number: 6-379NAS2 An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the Bulletin Number: 6-389NAS An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the underhood/engine compartment harness may not be secured, which could lead to abrasive damage and electrical faults. Bulletin Number: 6-392USA An issue has been identified on one certain Jaguar vehicle within the listed Affected Vehicle Range which may have inconsistent sealant application which could lead to an engine oil leak. Bulletin Number: 6-393NAS An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range may display an Adaptive Damping (AD) warning message on the Instrument Cluster. Investigations have identified that on occasion, th Bulletin Number: 6-397NAS A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the recorded engine serial number may not be correct. The engine serial number is required for systems use, includin Bulletin Number: H017NAS2 SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select Bulletin Number: H017NAS3 An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select another ch Bulletin Number: H018NAS1 Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the auxiliary coolant pump may run constantly when the engine is running and when the ignition is ON. The auxiliary coolant pump shou Bulletin Number: H031NAS1 Situation: An issue has been identified on certain vehicles (R-Sport variants only) within the listed Affected Vehicle Range may have been manufactured away from the required specification. In some cases, incorrect black paddle shifters hav Bulletin Number: H037NAS2 Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. Water or other contaminants Bulletin Number: H037NAS3 Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. Water or other contaminants Bulletin Number: H037NAS4 An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the steering gear tie-rod end ball joints have not been suitably sealed from exterior weather conditions. Water or other contaminants may be abl Bulletin Number: H046 UPS7917-1bN Situation: In response to customer feedback on the performance of the InControl© Touch Pro system, Jaguar Land Rover has developed a software update designed to enhance the robustness of the following features and functions on a limited num Bulletin Number: H057NAS1 An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range may have inconsistent sealant application which could lead to an engine oil leak. Bulletin Number: H059NAS1 An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaf Bulletin Number: H059NAS2 An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaf Bulletin Number: H070NAS1 An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range may display an Adaptive Damping (AD) warning message on the Instrument Cluster. Investigations have identified that on occasion, the Diagnostic Bulletin Number: H096 UPS1818-1BN An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to changing demands for A/C comp Bulletin Number: H115NAS1 An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the underhood/engine compartment harness may not be secured, which could lead to abrasive damage and electrical faults. Bulletin Number: H125 UPS5618-4BN An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have a rear differential pinion gear that has been manufactured away from specification and could lead to failure of the rear differential. Bulletin Number: H138NAS1 An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the recorded engine serial number may not be correct. The engine serial number is required for systems use, including vehicle import and Bulletin Number: H138 UPS8118-1BN An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the recorded engine serial number may not be correct. The engine serial number is required for systems use, including vehicle import and registr Bulletin Number: H152NAS1 A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a MIL (Malfunction Indicator Lamp) is Bulletin Number: H152NAS2 A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a MIL (Malfunction Indicator Lamp) is Bulletin Number: H152NAS4 A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a Malfunction Indicator Lamp (MIL) is Bulletin Number: H164NAS1 A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked. Bulletin Number: H176 UPS12518-2B Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. Bulletin Number: H222NAS1 A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the engine Malfunction Indicator Lamp (MIL) may incorrectly display on the Instrument Cluster with Diagnostic Trouble Code (DTC) Bulletin Number: H223NAS1 A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where, if the vehicle is subjected to state inspection, the Vehicle Identification Number (VIN) is not read using a handheld diagnosti Bulletin Number: H225NAS1 A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error. Bulletin Number: JA17TE-06 Jaguar Land Rover North America Front Desk Engineering would like to inform all Pathfinder users about an emerging concern being tracked via technical helpline cases and EPQR submissions. When attempting to perform a complete PDI on 18MY Bulletin Number: JA17TE-06 This Service ALERT is superseded by the following SSM which include an expanded vehicle range and service instructions. Please refer to the following publications on TOPIx for the latest details. Jaguar SSM #73634 Bulletin Number: JA17TE-09 Temporary Suspension of 17C Next Generation Infotainment (NGI) Download Bulletin Number: JTB00518NAS5 Situation: An engine coolant leak may be evident from the engine coolant expansion tank filler neck. This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the Instrument Cluster. Bulletin Number: JTB00547NAS2 The Anti-lock Brake System (ABS) warning light may be illuminated in the Instrument Cluster. Upon further inspection, Diagnostic Trouble Code (DTC) C0031-2F, C0031-29, C0031-31, C0031-62, C0034-2F, C0034-29, C0034-41, and/or C0034-62 may be Bulletin Number: JTB00549NAS2 SITUATION: The front Parking Aid System may sound when no objects are nearby the vehicle. Bulletin Number: JTB00552NAS3 Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa Bulletin Number: JTB00552NAS4 Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa Bulletin Number: JTB00553NAS1 Situation: The roof blind may not open correctly. Upon diagnosis, Diagnostic Trouble Code (DTC) B13CB-87 may be stored. Bulletin Number: JTB00556NAS1 The electric cooling fans may continue to operate, causing a noise from the engine compartment. The engine Malfunction Indicator Lamp (MIL) may also be illuminated with Diagnostic Trouble Code (DTC) P0116-24 stored. Bulletin Number: JTB00566NAS3 An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area. Bulletin Number: JTB00567NAS1 Situation: A creak noise may be evident from the front bulkhead. Bulletin Number: JTB00567NAS2 A creak noise may be evident from the front bulkhead. Bulletin Number: JTB00567NAS3 A creak noise may be evident from the front bulkhead. Bulletin Number: JTB00572NAS1 Situation: The engine Malfunction Indicator Lamp (MIL) may be illuminated and the message 'restricted performance' may be displayed on the Instrument Cluster (IC). Upon further diagnosis, Diagnostic Trouble Code (DTC) P062F is stored in the Bulletin Number: JTB00575NAS1 SITUATION: On vehicles fitted with the InControl© Touch? Information and Entertainment System, the system may intermittently and without user input 'reset' -- the touchsceen will become blank and then display the Jaguar logo. Bulletin Number: JTB00578NAS1 Situation: The keyless entry system lock function may not operate or operates intermittently. Bulletin Number: JTB00578NAS2 The keyless entry system lock function may not operate or operates intermittently. Bulletin Number: JTB00578NAS3 The keyless entry system lock function may not operate or operates intermittently. Bulletin Number: JTB00579NAS1 Situation: One or more of the following may be evident: ? '2 Wheel Drive Only Traction Reduced' message is displayed on the Instrument Cluster. ? The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Cluster. During diagnos Bulletin Number: JTB00582NAS1 Situation: Only on vehicles with standard front bumpers, the front bumper lower center lip may distort at high speed, detach from the front bumper, and/or create a noise from the front of the vehicle at high speed. Bulletin Number: JTB00590NAS1 A rattle noise from underneath the vehicle may be evident. Bulletin Number: JTB00591NAS1 Situation: The front seat backrest cover and/or seat cushion cover may exhibit premature cosmetic wear. This affects only vehicles with Light Oyster color seat trim. Bulletin Number: JTB00591NAS2 The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear. This affects only vehicles with Light Oyster color seat trim. Bulletin Number: JTB00592NAS1 Situation: The lighting control switch and/or the wiper control switch may not operate or operates intermittently. Bulletin Number: JTB00593NAS1 Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions:? Introduction of text Bulletin Number: JTB00593NAS2 In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message Bulletin Number: JTB00593NAS4 In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions. Bulletin Number: JTB00593NAS5 In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions. Bulletin Number: JTB00593NAS6 In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions. Bulletin Number: JTB00595NAS1 Situation: The windshield finisher may be loose and/or wind noise may be evident from the A-pillar area. Bulletin Number: JTB00599NAS1 Engine MIL Illuminated With DTC P21C5-64 Stored Bulletin Number: JTB00600NAS1 The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC). Upon diagnosis, a Technician may find Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM). Bulletin Number: JTB00600NAS2 The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC). Upon diagnosis, a Technician may find Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM). Bulletin Number: JTB00604NAS1 A creak noise may be evident from the center of the instrument panel. Bulletin Number: JTB00608NAS1 A vibration in the passenger may be evident compartment when the vehicle is not moving, transmission in Park (P) or Neutral (N), and when the engine speed decreases from 900 RPM to 800 RPM. Bulletin Number: JTB00609NAS2 A boom noise may be heard in the passenger compartment when the vehicle is in motion. Bulletin Number: JTB00609NAS3 A boom noise may be heard in the passenger compartment when the vehicle is in motion. Bulletin Number: JTB00611NAS1 A rattle noise may be evident from the engine compartment and/or the engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTCs) P052A-00, P0011-71, and/o Bulletin Number: JTB00611NAS3 A rattle noise may be evident from the engine compartment and/or the engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTC) P052A-00, P0011-71, and/or Bulletin Number: JTB00611NAS4 A rattle noise may be evident from the engine compartment and/or the engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTC) P052A-00, P0011-71, and/or Bulletin Number: JTB00617NAS1 A noticeable difference may be evident in the temperature between the air blowing through the instrument panel center air vents, affecting the ability to set a constant, comfortable temperature in the passenger compartment. Bulletin Number: JTB00619NAS1 The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched Bulletin Number: JTB00619NAS2 The reissue replaces all previous version. Please destroy all previous versions. Bulletin Number: JTB00619NAS2.1 A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat Bulletin Number: JTB00619NAS2.2 A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat Bulletin Number: JTB00619NAS2.3 A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat Bulletin Number: JTB00622NAS1 A resonance/vibration may be felt through the vehicle body, seating, and steering wheel when the engine is between 1,500-2,200 Revolutions Per Minute (RPM). Bulletin Number: JTB00632NAS1 A Diesel Exhaust Fluid (DEF) refill warning message may be displayed on the Instrument Cluster message center. Bulletin Number: JTB00633NAS1 The Electric Park Brake (EPB) may not release fully and the brake warning lamp will illuminate on the Instrument Cluster with the warning message 'Recalibrate EPB' displayed in the message center. Bulletin Number: JTB00634NAS1 On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift. Bulletin Number: JTB00634NAS2 On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift. Bulletin Number: JTB00637NAS1 One or more of the following transmission issues may be evident: ? Hesitation when engaging gear; ? Harsh gear change after pulling away from a stationary position; and/or ? Harsh gear change when driving. Bulletin Number: JTB00644NAS1 The 'D' may flash on the Transmission Control Switch (TCS) and/or Instrument Cluster after an auto stop/start event. Diagnostic Trouble Codes (DTC) P0715-64 and P0700-02 may be stored in the Transmission Control Module (TCM) and a 'Gearbox Bulletin Number: JTB00649NAS1 A rattle noise may be evident from the engine compartment and may appear louder while the engine is under load or on overrun. The noise may also appear louder when starting the engine from a cold engine. Bulletin Number: JTB00659NAS2 The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0191-85 stored in the Powertrain Control Module (PCM). Bulletin Number: JTB00659NAS3 The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0191-85 stored in the Powertrain Control Module (PCM). Bulletin Number: JTB00661NAS1 A 'Diesel Exhaust Fluid (DEF) dosing malfunction' and/or 'No Engine Restarts message in XXX miles' message may be displayed on the Instrument Cluster (IC). Upon further diagnosis, the technician may find DTC (Diagnostic Trouble Code) P208A- Bulletin Number: JTB00662NAS1 A transmission fluid leak may be seen coming from below the vehicle and/or the customer may express concern of a lack of acceleration and/or a 'juddering' from the vehicle while driving with a transmission warning message displayed on the I Bulletin Number: JTB00664NAS1 The Auto stop/start system may not function as expected. Bulletin Number: JTB00664NAS2 The Auto stop/start system may not function as expected. Bulletin Number: JTB00667NAS1 A whine noise from the engine may be evident. Bulletin Number: JTB00667NAS3 A whine noise from the engine may be evident. Bulletin Number: JTB00672NAS1 A fluid leak may be visible under the vehicle and/or a 'Coolant Level Low' message may be displayed on the Instrument Cluster (IC). Bulletin Number: JTB00676NAS1 On vehicles with 325mm front brake discs only, a noise from the front brakes during light brake pedal application may be evident. The issue is more evident before the front brakes have reached operating temperature in colder ambient tempera Bulletin Number: JTB00685NAS1 A vibration may be felt in the passenger compartment when starting the engine or when stationary with the engine at idle. Bulletin Number: NAS18.09.005 A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to Bulletin Number: NAS18.12.001 An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a Malfunction Indicator Lamp (MIL) Bulletin Number: NAS18-12-001-2 An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range wherea 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a Malfunction Indicator Lamp (MIL) Bulletin Number: NAS18.12.014 Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. This program does not Bulletin Number: NAS18.12.017 Jaguar Land Rover North America would like to provide more information about the latest InControl® Touch Pro? software updates and advise retailers what supporting documentation is available to explain the technical content, installation gu Bulletin Number: NAS18.12.021 Incorrect function of the InControl® Remote Apps feature (Remote Climate feature not functioning, Remote App will not contact the vehicle, etc.). Bulletin Number: NAS19.01.007 An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked. Bulletin Number: NAS19-06-004 An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error Bulletin Number: NAS19-06-013 An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the engine Malfunction Indicator Lamp (MIL) may incorrectly display on the Instrument Cluster with Diagnostic Trouble Code (D Bulletin Number: SFCC_08MAR18 Jaguar Land Rover Shop Foreman Conference Call Bulletin Number: SFCC_08MAR18_07 TCU activation at PDI Bulletin Number: SFCC_09AUG18_REV 18C - New face of InControl Touch Pro and 18C software improvements Bulletin Number: SFCC_09AUG18_REV A customer may complain of a Check Engine Lamp illumination or poor engine performance. Bulletin Number: SFCC_09AUG18_REV A customer may report "Hood Open" message displays on IP with hood closed. Bulletin Number: SFCC_09AUG18_REV InControl Touch Pro phase 4 customer letter Bulletin Number: SFCC_09AUG18_REV SIM card activation issues Bulletin Number: SFCC_10JAN19_Sli Check Engine Light illuminated, Restricted Performance Message on IPC Bulletin Number: SFCC_10JAN19_Sli Customers may report that the roof opening panel mechanism has become jammed or does not tilt up properly. Bulletin Number: SFCC_10JAN19_Sli Customers may report that the vehicle alarm goes off intermittently without any noticeable trigger. Bulletin Number: SFCC_10JAN19_Sli InControl Touch Pro Inoperative Bulletin Number: SFCC_10JAN19_Sli The Check Engine Lamp is illuminated Bulletin Number: SFCC_10JAN19_Sli The Check Engine Lamp is on. Bulletin Number: SFCC_10MAY18_11 "No Restarts in XXXX Miles" and DEF Dosing Malfunction message Bulletin Number: SFCC-11JAN18 Att Customers may report slow demisting of interior windows during freezing temperatures. Bulletin Number: SFCC -12APR18- 0 Customersmay report a ?Diesel Exhaust Fluid (DEF) Dosing Malfunction?, ?No Restarts in XXXX Miles? message displays on the Instrument Cluster and Check Engine (CEL) Lamp illumination. Bulletin Number: SFCC_14DEC17 Presentation from Dealer Shop Foreman Conference Call Bulletin Number: SFCC_14JUN18_09_ A Customer may report the Check Engine Lamp is illuminated. Bulletin Number: SFCC_14JUN18_11_ Telematics Control Module failing to activate at PDI. Bulletin Number: SFCC_14MAR19_Sli Automatic Emergency Braking not available. Forward alert not available. Emergency Lane Keeping not available. Bulletin Number: SFCC_14MAR19_Sli Check Engine Light illuminated, Restricted Performance Message on IPC Bulletin Number: SFCC_14MAR19_Sli Poor quality from Voice Control. Poor quality from Voice Command Bulletin Number: SFCC_14MAR19_Sli TCU_3 programming failures Bulletin Number: SFCC_14MAR19_Sli The Check Engine Lamp is on. Bulletin Number: SFCC_14MAR19_Sli The Check Engine Lamp is on and the vehicle is running rough. Bulletin Number: SFCC_APRIL19_Sli Automatic Emergency Braking Not Available in Instrument Pack Bulletin Number: SFCC_APRIL19_Sli Engine Vibration Bulletin Number: SFCC_APRIL19_Sli PCV DiaphramTorn. The Check Engine Lamp is illuminated. Bulletin Number: SFCC_APRIL19_Sli TCU_3 programming failures Bulletin Number: SFCC_APRIL19_Sli The yellow reflector in the headlamp assembly is delaminating Bulletin Number: SFCC Jul12 2018 A customer may complain of a check engine lamp in the instrument cluster and/or poor engine performance Bulletin Number: SFCC_JUL19_Slide Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available Bulletin Number: SFCC_JUL19_Slide Check Engine Light illuminated, Restricted Performance Message on IPC Bulletin Number: SFCC_JUL19_Slide Incorrect DEF Quality & No Restarts in XXX Miles on the IPC Bulletin Number: SFCC_JUL19_Slide No oil pressure on new engine; Bolts from original engine seem to bottom out on new engine Bulletin Number: SFCC_JUL19_Slide Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw Bulletin Number: SFCC_JUL19_Slide Popping sound or crackling noise from the audio system while in use. Bulletin Number: SFCC_JUL19_Slide TCU_3 Programming failures Bulletin Number: SFCC_JUL19_Slide The engine fan is making a lot of noise. The engine fan runs after I turn the car off. Bulletin Number: SFCC_JUL19_Slide The tire valve stem is broken or cracked. Bulletin Number: SFCC-JUN19-Slide Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available. Bulletin Number: SFCC-JUN19-Slide InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status. Bulletin Number: SFCC-JUN19-Slide Incorrect DEF Quality & No Restarts in XXX Miles on the IPC Bulletin Number: SFCC-JUN19-Slide Intermittent Bluetooth connection on Android equipped device with software 9.0 Bulletin Number: SFCC-JUN19-Slide Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software Bulletin Number: SFCC-JUN19-Slide Popping sound or crackling noise from the audio system while in use. Bulletin Number: SFCC-JUN19-Slide TCU_3 Programming failures Bulletin Number: SFCC-JUN19-Slide The Check Engine Lamp is on. Bulletin Number: SFCC-JUN19-Slide The engine fan is making a lot of noise. The engine fan runs after I turn the car off. Bulletin Number: SFCCMAY19Slide12 CEL is on the Instrument Cluster. Vehicle is sluggish on acceleration and emits heavy exhaust at idle. Bulletin Number: SFCCMAY19Slide13 Incorrect DEF Quality & No Restarts in ?XXX? Miles is on the IPC Bulletin Number: SFCCMAY19Slide18 The check engine lamp is illuminated Bulletin Number: SFCCMAY19Slide19 The engine fan is making a lot of noise. The engine fan runs after I turn the car off. Bulletin Number: SFCCMAY19Slide23 Automatic Emergency Braking not available. Forward alert not available. Emergency Lane Keeping not available. Bulletin Number: SFCCMAY19Slide24 TCU_3 programming failures Bulletin Number: SFCCMAY19Slide25 Popping sound or crackling noise from the audio system while in use. Bulletin Number: SFCCMAY19Slide26 Intermittent Bluetooth connection on Android equipped device with software 9.0 Bulletin Number: SFCCMAY19Slide27 Not able to hear incoming calls with iPhone at 12.2 software. Bulletin Number: SFCCMAY19Slide30 Customer may report a squeal noise coming from the rear brakes during braking. Bulletin Number: SFCC-Slide17 The Check Engine Lamp is on. Bulletin Number: SFCC-Slide22 InControl Touch Pro Inoperative Bulletin Number: SFCC-Slide39 Customers may report the removable recovery panel is loose incorrectly aligned. Bulletin Number: SFCC-Slide40 Customers may report water leaking from the roof opening panel. Bulletin Number: SSM58558 Issue: Submitting a Brake Noise EPQR Bulletin Number: SSM72254 Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Bulletin Number: SSM72307 The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage c Bulletin Number: SSM72498 Issue: Wheel stud failures (fractures). Bulletin Number: SSM72598 Issue: When diagnosisng the touch screen the DTC B14AD-96 is displayed. Bulletin Number: SSM72620 Issue: Removal of the inner cover damages the securing features which will result in rattles and poor appearance when the trim is refitted Bulletin Number: SSM72673 Issue: Panoramic opening roof - fixed glass panel emits a tick sound when braking heavily, cornering fast or driving over an uneven surface. Bulletin Number: SSM72673 Attachm Issue: Panoramic opening roof - fixed glass panel emits a tick sound when braking heavily, cornering fast or driving over an uneven surface. Bulletin Number: SSM72865 Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Bulletin Number: SSM72865 Attachm Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Bulletin Number: SSM72926 Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing. Bulletin Number: SSM72933 Issue: A customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. This issue is affecting X260, X760 and X761. Bulletin Number: SSM72933 Issue: A customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. This issue is affecting X260, X760 and X761. Bulletin Number: SSM72960 Issue: Tunescan does not operate, scrolling window animation is constantly running. Bulletin Number: SSM73095 Issue: Ingenium I4 2.0L Diesel vehicles which are logging P026A-77 - Charge Air Cooler Efficiency Below Threshold and P023B-11 - Charge Air Cooler Coolant Pump Control Circuit Low - Circuit short to ground within the Powertrain Control Modu Bulletin Number: SSM73139 Issue: Users might be experiencing an issue where the navigation guidance may not work. When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation. Bulletin Number: SSM73201 Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display. DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3.0 TD Bulletin Number: SSM73298 Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Lim Bulletin Number: SSM73381 Issue: Body Panel(s)Unibody Bulletin Number: SSM73384 Issue: Rear differential oil leak evident from the pinion seal. Bulletin Number: SSM73410 Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD. Bulletin Number: SSM73442 Issue: A customer may express a concern that a 'Restricted Performance' message is displayed in the Instrument Cluster (IC). Bulletin Number: SSM73462 Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone Bulletin Number: SSM73473 Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle Bulletin Number: SSM73473 Issue: Vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle. Bulletin Number: SSM73473 Attachm Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle Bulletin Number: SSM73492 Issue: A customer may report a concern relating to a noise from the right hand front wheel area at slow speeds. The noise is more evident when a slight steering input is applied to the steering wheel. The noise may be evident up to speeds o Bulletin Number: SSM73511 Issue: Jaguar headlining cleaning products Bulletin Number: SSM73542 Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun. Bulletin Number: SSM73543 Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the Bulletin Number: SSM73547 Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. Bulletin Number: SSM73549 Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ? recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on the Bulletin Number: SSM73588 Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours Bulletin Number: SSM73588 Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Bulletin Number: SSM73588 Attachm Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours Bulletin Number: SSM73588 Attachm Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Bulletin Number: SSM73599 Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running. This can lead to Roadside Assistance being necessary. Bulletin Number: SSM73603 Issue: Fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with Diesel fuel. Bulletin Number: SSM73632 Issue: MIL illuminated with P21C5-64 stored in Powertrain Control Module (PCM) Bulletin Number: SSM73633 Issue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen. This will result in the Telematics Service Provider (TSP) contacting the customer to confirm if theft has occurred Bulletin Number: SSM73634 Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate Bulletin Number: SSM73634 Issue: Vehicle fails PDI routine due to telematics will not activate- e-Call button fails to illuminate. Bulletin Number: SSM73653 Issue: Technicians are unable to initialise the Deployable Side Steps after fitment on F-Pace 18MY year vehicles Bulletin Number: SSM73671 A Customer may report one or more of: Lack of power, Restricted performance displayed on Instrument Cluster (IC), Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Bulletin Number: SSM73671 A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). One or more of the following DTC?s may also be logged Bulletin Number: SSM73671 Attachm A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). One or more of the following DTC?s may also be logged Bulletin Number: SSM73690 Issue: Customer experiences park brake and/or ABS warning message on instrument cluster. Park Brake may not release. One or more of the following DTC's may be stored in the Anti-lock Brake System Control Module: C2007-13 - Right Motor - Cir Bulletin Number: SSM73690 Issue: Customer experiences park brake warning message on instrument cluster. Park Brake may not release. One or more of the following DTC's may be stored in the Anti lock Brake System Control Module: C2007-13 - Right Motor - Circuit Open, Bulletin Number: SSM73690 Attachm Issue: Customer experiences park brake warning message on instrument cluster. Park Brake may not release. One or more of the following DTC's may be stored in the Anti lock Brake System Control Module: C2007-13 - Right Motor - Circuit Open, Bulletin Number: SSM73700 ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Addi Bulletin Number: SSM73707 Issue: A customer may report a squeal noise coming from the rear brakes during braking. Bulletin Number: SSM73707 Attachm Issue: A customer may report a squeal noise coming from the rear brakes during braking. Bulletin Number: SSM73713 A customer may report a squeal noise coming from front brakes during brake application. This will usually occur whilst cold. Bulletin Number: SSM73728 Issue: The customer is unable to start their vehicle or a warning message displayed on the Instrument Cluster "Re-start will not be possible in xxxx miles". Any of the following DTC's may have been triggered: P203B, P203C, P203D, P215C. Alt Bulletin Number: SSM73781 The Image Processing Module A (IPMA)has not been updated to latest level software. Bulletin Number: SSM73788 Issue: The customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos Bulletin Number: SSM73788 Attachm Issue: The customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos Bulletin Number: SSM73793 Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice outpu Bulletin Number: SSM73795 Issue: Additional reinforcing plate is required when fitting the following accessory parts to F-Pace Deployable Side Steps, Fixed Side Steps, Side Tubes Bulletin Number: SSM73795 Attachm Issue: Additional reinforcing plate is required when fitting the following accessory parts to F-Pace Deployable Side Steps, Fixed Side Steps, Side Tubes Bulletin Number: SSM73798 Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: 1. InControl Touch Pro system constantly restarting 2. Voice / Speech concern 3. Navigation conce Bulletin Number: SSM73798 Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live Bulletin Number: SSM73798 Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda Bulletin Number: SSM73798.1 Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda Bulletin Number: SSM73803 Issue: Injector Refit Kit (Service Part number: T2H33724) is shipped with BOSCH installation instruction sheet. Installation instructions are incorrect on the BOSCH installation sheet. Bulletin Number: SSM73809 Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder. Bulletin Number: SSM73813 Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152 Bulletin Number: SSM73813 Attachm Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152 Bulletin Number: SSM73822 Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle. Bulletin Number: SSM73822 Attachm Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle. Bulletin Number: SSM73824 Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Mi Bulletin Number: SSM73824 Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Bulletin Number: SSM73839 Issue: A concern has been identified on certain XF, XE and F-Pace vehicles equipped with the Ingenium 2.0L Diesel Engine which may exhibit an audible engine whine detectable within the cabin Bulletin Number: SSM73852 Issue: Customer may complain that ? Gearbox fault is displayed on the Instrument Cluster (IC) Flashing ?D? on the Transmission Control Switch and/or Instrument Cluster (IC) following an ECO Stop/Start event. Bulletin Number: SSM73853 Issue: F-PACE / X761 17my onwards. Customers report scratches to the tailgate closing panel trim and latch. See attached pictures of the scratches to the trim. The 'Soft Close' function may also not work. Bulletin Number: SSM73861 Issue: Windscreen cracked Bulletin Number: SSM73874 Issue: When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/ or ?SOS is not available? displayed on the instrument Cluster? due to activation failure. Bulletin Number: SSM73874 When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/ or ?SOS is not available? displayed on the instrument Cluster? due to activation failure. Bulletin Number: SSM73888 Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon Bulletin Number: SSM73888 Attachm Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon Bulletin Number: SSM73929 Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Bulletin Number: SSM73929 Attachm Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Bulletin Number: SSM73930 Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Bulletin Number: SSM73948 Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a drive cycle. Bulletin Number: SSM73960 Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. Bulletin Number: SSM73960 Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Bulletin Number: SSM73960.2 Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL Bulletin Number: SSM73960.2 Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Bulletin Number: SSM73966 Issue: The customer reports a MIL and P144C-00 is observed in the PCM. Bulletin Number: SSM73975 Issue: JLR have received a number of reports reference timing chain cover plugs. Customers may complain of engine oil leaks as these plugs have become loose or come adrift over time. Bulletin Number: SSM73984 Issue: Investigations are currently ongoing into specific failures of the Transmission Oil Cooler Pipes (Part number T4A15334) installed in Jaguar F-Pace 2017 and 2018 Model Year vehicles. Bulletin Number: SSM73984 Attachm Issue: Investigations are currently ongoing into specific failures of the Transmission Oil Cooler Pipes (Part number T4A15334) installed in Jaguar F-Pace 2017 and 2018 Model Year vehicles. Bulletin Number: SSM74000 ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Bulletin Number: SSM74008 Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Bulletin Number: SSM74008Attachme Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Bulletin Number: SSM74034 Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on Bulletin Number: SSM74034 While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on the Inst Bulletin Number: SSM74038 Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns Bulletin Number: SSM74048 Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Bulletin Number: SSM74048 Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Bulletin Number: SSM74054 Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). Bulletin Number: SSM74054 ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). Bulletin Number: SSM74060 Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnost Bulletin Number: SSM74063 Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18M Bulletin Number: SSM74072 A customer may raise a concern with the instrument pack displaying ?DEF Dosing Malfunction No Restarts in 250 Miles?. A Technician may find Diagnostic Trouble Code P203B-31 stored as a result. Bulletin Number: SSM74092 The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Bulletin Number: SSM74131 Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October. As part of our continued efforts in increasing our customer experience, the release contains the latest InControl softwar Bulletin Number: SSM74139 Excessive vibration of vehicle when stationary at idle. Bulletin Number: SSM74160 A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 Bulletin Number: SSM74160 Customer may report an unusual engine noise/loss or performance and illumination of the MIL lamp on the instrument cluster. Bulletin Number: SSM74160Attachme A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 Bulletin Number: SSM74171 U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Bulletin Number: SSM74171 U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Bulletin Number: SSM74172 Customers may report that the front towing hook cover is coming adrift Bulletin Number: SSM74179 Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC). One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer C Bulletin Number: SSM74179Attachme Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC). One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer C Bulletin Number: SSM74187 Customers may report one or more of the following issues with the roof opening mechanism. Jammed, When opening in tilt only one side opens, A rattle from the the guide rail mechanism. Bulletin Number: SSM74188 Customers may complain of engine oil leaks as the timing chain cover plug has become loose or come adrift over time. JLR has seen a recent increase in complaints about this issue. Bulletin Number: SSM74228 Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Bulletin Number: SSM74228Attachme Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Bulletin Number: SSM74240 Increasing numbers of Infotainment Master Controller (IMC) and Infotainment Slave Controller (ISC) have been replaced where a repair could have been completed without replacing the module. Analysis by JLR and the supplier shows: 1. No faul Bulletin Number: SSM74243 A customer may report a squeaking noise when turning the steering wheel during a manoeuvre. Bulletin Number: SSM74280 Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM. Bulletin Number: SSM74282 A customer may report lower than expected HVAC airflow or abnormal noise when the blower motor is operated at maximum speed. Bulletin Number: SSM74285 Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Bulletin Number: SSM74287 InControl features not functioning in the vehicle due to mobile data connectivity concerns Bulletin Number: SSM74289 Customer complains DPF warning light is on. Diagnostics tool flag DTC P242B-64: Exhaust Gas Temperature Sensor Circuit Range/Performance Bank 1 Sensor 3 - Signal plausibility failure. Bulletin Number: SSM74304 After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work Bulletin Number: SSM74304 After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth®, Voice commands no longer work Bulletin Number: SSM74309 Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only. Bulletin Number: SSM74309Attachme Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only. Bulletin Number: SSM74312 "Traction Reduced - 2 Wheel Drive Only" Warning message displayed on the instrument cluster (IC) - One or more of the following DTCs will be stored in the Transfer Case Control Module (TCCM) : P1889-18, P1889-19, P1889-1F, P188E-11, P188E-1 Bulletin Number: SSM74337 Variations of P0087 for the fuel rail pressure sensor are stored in the PCM Bulletin Number: SSM74375 Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P218 Bulletin Number: SSM74408 Telematics Control Module (TCU) fails activation during the Pre Delivery Inspection (PDI) or the eCall button does not illuminate after PDI. Bulletin Number: SSM74447 Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems. Bulletin Number: SSM74460 Jaguar have received a small number of reports where the Deployable Side Steps (DSS) are not deploying/ stowing when a door is opened/ closed. Affecting 18MY onwards only. Bulletin Number: SSM74461 Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying, stowing or experiencing partial operation. Affecting 18MY onwards only. Bulletin Number: SSM74490 Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern Bulletin Number: SSM74490Attachme Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern 2018 JAGUAR F-TYPE Bulletin Number: H176 UPS12518-2B Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. Bulletin Number: JA17TE-09 Temporary Suspension of 17C Next Generation Infotainment (NGI) Download Bulletin Number: JTB00343NAS5 Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging. Bulletin Number: JTB00349NAS2 A clatter/knock/rattle noise may be heard from the engine. Bulletin Number: JTB00502NAS2 Situation: Vertical scratches may be evident on the door windows. Bulletin Number: JTB00566NAS2 An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area. Bulletin Number: JTB00566NAS4 An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area. Bulletin Number: JTB00593NAS5 In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions. Bulletin Number: JTB00593NAS6 In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions. Bulletin Number: JTB00594NAS1 A rattle/rubbing noise from the floor console/transmission tunnel may be evident. Bulletin Number: JTB00611NAS1 A rattle noise may be evident from the engine compartment and/or the engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTCs) P052A-00, P0011-71, and/o Bulletin Number: JTB00611NAS3 A rattle noise may be evident from the engine compartment and/or the engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTC) P052A-00, P0011-71, and/or Bulletin Number: JTB00611NAS4 A rattle noise may be evident from the engine compartment and/or the engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTC) P052A-00, P0011-71, and/or Bulletin Number: JTB00613NAS2 Paint delamination may be evident between the rocker moulding panel and the rear fender. Bulletin Number: JTB00613NAS3 Paint delamination may be evident between the rocker moulding panel and the rear fender. Bulletin Number: JTB00649NAS1 A rattle noise may be evident from the engine compartment and may appear louder while the engine is under load or on overrun. The noise may also appear louder when starting the engine from a cold engine. Bulletin Number: JTB00664NAS1 The Auto stop/start system may not function as expected. Bulletin Number: JTB00664NAS2 The Auto stop/start system may not function as expected. Bulletin Number: JTB00668NAS1 The left and/or right seat backrest cover may be loose. This condition affects performance and sports only. Bulletin Number: NAS18.12.014 Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. This program does not Bulletin Number: NAS18.12.017 Jaguar Land Rover North America would like to provide more information about the latest InControl® Touch Pro? software updates and advise retailers what supporting documentation is available to explain the technical content, installation gu Bulletin Number: NAS18.12.021 Incorrect function of the InControl® Remote Apps feature (Remote Climate feature not functioning, Remote App will not contact the vehicle, etc.). Bulletin Number: NAS19-06-014 A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where, if the vehicle is subjected to state inspection, the Vehicle Identification Number (VIN) is not read using a handheld diagnosti Bulletin Number: SFCC_08MAR18 Jaguar Land Rover Shop Foreman Conference Call Bulletin Number: SFCC_08MAR18_07 TCU activation at PDI Bulletin Number: SFCC_08MAR18_11 A customer may complain of a coolant leak from the vehicle. Bulletin Number: SFCC_09AUG18_REV 18C - New face of InControl Touch Pro and 18C software improvements Bulletin Number: SFCC_09AUG18_REV A customer may complain of a Check Engine Lamp illumination or poor engine performance. Bulletin Number: SFCC_09AUG18_REV A customer may report cracking of the micro headlamp lenses Bulletin Number: SFCC_09AUG18_REV A customer may report "Hood Open" message displays on IP with hood closed. Bulletin Number: SFCC_09AUG18_REV InControl Touch Pro phase 4 customer letter Bulletin Number: SFCC_09AUG18_REV SIM card activation issues Bulletin Number: SFCC_10JAN19_Sli InControl Touch Pro Inoperative Bulletin Number: SFCC_10JAN19_Sli The Check Engine Lamp is illuminated Bulletin Number: SFCC_10JAN19_Sli The Check Engine Lamp is on. Bulletin Number: SFCC-11JAN18 Att Customers may report slow demisting of interior windows during freezing temperatures. Bulletin Number: SFCC_14DEC17 Presentation from Dealer Shop Foreman Conference Call Bulletin Number: SFCC_14JUN18_11_ Telematics Control Module failing to activate at PDI. Bulletin Number: SFCC_14MAR19_Sli Automatic Emergency Braking not available. Forward alert not available. Emergency Lane Keeping not available. Bulletin Number: SFCC_14MAR19_Sli Poor quality from Voice Control. Poor quality from Voice Command Bulletin Number: SFCC_14MAR19_Sli TCU_3 programming failures Bulletin Number: SFCC_14MAR19_Sli The Check Engine Lamp is on and the vehicle is running rough. Bulletin Number: SFCC_APRIL19_Sli Automatic Emergency Braking Not Available in Instrument Pack Bulletin Number: SFCC_APRIL19_Sli PCV DiaphramTorn. The Check Engine Lamp is illuminated. Bulletin Number: SFCC_APRIL19_Sli TCU_3 programming failures Bulletin Number: SFCC_APRIL19_Sli The yellow reflector in the headlamp assembly is delaminating Bulletin Number: SFCC Jul12 2018 A customer may complain of a check engine lamp in the instrument cluster and/or poor engine performance Bulletin Number: SFCC Jul12 2018 A Customer may report micro cracking of the headlamp lenses. Bulletin Number: SFCC_JUL19_Slide Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available Bulletin Number: SFCC_JUL19_Slide Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw Bulletin Number: SFCC_JUL19_Slide Popping sound or crackling noise from the audio system while in use. Bulletin Number: SFCC_JUL19_Slide TCU_3 Programming failures Bulletin Number: SFCC_JUL19_Slide The engine fan is making a lot of noise. The engine fan runs after I turn the car off. Bulletin Number: SFCC_JUL19_Slide The tire valve stem is broken or cracked. Bulletin Number: SFCC-JUN19-Slide Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available. Bulletin Number: SFCC-JUN19-Slide InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status. Bulletin Number: SFCC-JUN19-Slide Intermittent Bluetooth connection on Android equipped device with software 9.0 Bulletin Number: SFCC-JUN19-Slide Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software Bulletin Number: SFCC-JUN19-Slide Popping sound or crackling noise from the audio system while in use. Bulletin Number: SFCC-JUN19-Slide TCU_3 Programming failures Bulletin Number: SFCC-JUN19-Slide The Check Engine Lamp is on. Bulletin Number: SFCC-JUN19-Slide The engine fan is making a lot of noise. The engine fan runs after I turn the car off. Bulletin Number: SFCCMAY19Slide18 The check engine lamp is illuminated Bulletin Number: SFCCMAY19Slide19 The engine fan is making a lot of noise. The engine fan runs after I turn the car off. Bulletin Number: SFCCMAY19Slide23 Automatic Emergency Braking not available. Forward alert not available. Emergency Lane Keeping not available. Bulletin Number: SFCCMAY19Slide24 TCU_3 programming failures Bulletin Number: SFCCMAY19Slide25 Popping sound or crackling noise from the audio system while in use. Bulletin Number: SFCCMAY19Slide26 Intermittent Bluetooth connection on Android equipped device with software 9.0 Bulletin Number: SFCCMAY19Slide27 Not able to hear incoming calls with iPhone at 12.2 software. Bulletin Number: SFCCMAY19Slide28 The amber reflector in the headlamp assembly is delaminating Bulletin Number: SFCC-Slide22 InControl Touch Pro Inoperative Bulletin Number: SFCC-Slide39 Customers may report the removable recovery panel is loose incorrectly aligned. Bulletin Number: SSM58558 Issue: Submitting a Brake Noise EPQR Bulletin Number: SSM72254 Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Bulletin Number: SSM72302 Issue: B1412-96 being flagged in the Gateway Module Bulletin Number: SSM72498 Issue: Wheel stud failures (fractures). Bulletin Number: SSM72926 Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing. Bulletin Number: SSM72960 Issue: Tunescan does not operate, scrolling window animation is constantly running. Bulletin Number: SSM73067 Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2. Bulletin Number: SSM73139 Issue: Users might be experiencing an issue where the navigation guidance may not work. When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation. Bulletin Number: SSM73298 Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Lim Bulletin Number: SSM73384 Issue: Rear differential oil leak evident from the pinion seal. Bulletin Number: SSM73410 Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD. Bulletin Number: SSM73419 Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed. Bulletin Number: SSM73462 Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone Bulletin Number: SSM73511 Issue: Jaguar headlining cleaning products Bulletin Number: SSM73520 When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all. Bulletin Number: SSM73542 Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun. Bulletin Number: SSM73543 Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the Bulletin Number: SSM73547 Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. Bulletin Number: SSM73549 Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ? recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on the Bulletin Number: SSM73554 Issue: Park distance control (PDC) audio tones inconsistent with visual display. Bulletin Number: SSM73603 Issue: Fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with Diesel fuel. Bulletin Number: SSM73634 Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate Bulletin Number: SSM73634 Issue: Vehicle fails PDI routine due to telematics will not activate- e-Call button fails to illuminate. Bulletin Number: SSM73661 Issue: A customer may present a vehicle where the rear number plate lamp requires replacing. Bulletin Number: SSM73671 A Customer may report one or more of: Lack of power, Restricted performance displayed on Instrument Cluster (IC), Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Bulletin Number: SSM73671 A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). One or more of the following DTC?s may also be logged Bulletin Number: SSM73671 Attachm A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). One or more of the following DTC?s may also be logged Bulletin Number: SSM73700 ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Addi Bulletin Number: SSM73793 Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice outpu Bulletin Number: SSM73798 Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: 1. InControl Touch Pro system constantly restarting 2. Voice / Speech concern 3. Navigation conce Bulletin Number: SSM73798 Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live Bulletin Number: SSM73798 Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda Bulletin Number: SSM73803 Issue: Injector Refit Kit (Service Part number: T2H33724) is shipped with BOSCH installation instruction sheet. Installation instructions are incorrect on the BOSCH installation sheet. Bulletin Number: SSM73809 Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder. Bulletin Number: SSM73813 Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152 Bulletin Number: SSM73813 Attachm Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152 Bulletin Number: SSM73824 Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Mi Bulletin Number: SSM73824 Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Bulletin Number: SSM73844 In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelin Bulletin Number: SSM73846 Issue: The Anti-Lock Brake System (ABS) module software is no longer present within the module after an attempt to update the software with Pathfinder Bulletin Number: SSM73850 Issue: The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with ATCM. Bulletin Number: SSM73888 Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon Bulletin Number: SSM73888 Attachm Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon Bulletin Number: SSM73929 Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Bulletin Number: SSM73929 Attachm Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Bulletin Number: SSM74000 ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Bulletin Number: SSM74008 Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Bulletin Number: SSM74008Attachme Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Bulletin Number: SSM74023 Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam. Bulletin Number: SSM74038 Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns Bulletin Number: SSM74048 Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Bulletin Number: SSM74048 Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Bulletin Number: SSM74054 Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). Bulletin Number: SSM74054 ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). Bulletin Number: SSM74060 Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnost Bulletin Number: SSM74063 Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18M Bulletin Number: SSM74090 A customer may present an F-Type exhibiting rear brake squeak / squeal Although the noise does not indicate a degradation in functionality or braking performance, it may lead to customer dissatisfaction, and unscheduled retailer visits for Bulletin Number: SSM74090 A customer may present an F-Type with 19 inch wheels exhibiting rear brake squeak / squeal Although the noise does not indicate a degradation in functionality or braking performance, it may lead to customer dissatisfaction, and unschedule Bulletin Number: SSM74090Attachme A customer may present an F-Type with 19 inch wheels exhibiting rear brake squeak / squeal Although the noise does not indicate a degradation in functionality or braking performance, it may lead to customer dissatisfaction, and unschedule Bulletin Number: SSM74131 Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October. As part of our continued efforts in increasing our customer experience, the release contains the latest InControl softwar Bulletin Number: SSM74160 A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 Bulletin Number: SSM74160 Customer may report an unusual engine noise/loss or performance and illumination of the MIL lamp on the instrument cluster. Bulletin Number: SSM74160Attachme A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 Bulletin Number: SSM74171 U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Bulletin Number: SSM74171 U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Bulletin Number: SSM74228 Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Bulletin Number: SSM74228Attachme Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Bulletin Number: SSM74240 Increasing numbers of Infotainment Master Controller (IMC) and Infotainment Slave Controller (ISC) have been replaced where a repair could have been completed without replacing the module. Analysis by JLR and the supplier shows: 1. No faul Bulletin Number: SSM74277 Rear cargo cover front rubber strip adrift. Bulletin Number: SSM74277Attachme Rear cargo cover front rubber strip adrift. Bulletin Number: SSM74278 Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat Bulletin Number: SSM74285 Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Bulletin Number: SSM74287 InControl features not functioning in the vehicle due to mobile data connectivity concerns Bulletin Number: SSM74304 After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work Bulletin Number: SSM74304 After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth®, Voice commands no longer work Bulletin Number: SSM74309Attachme Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only. Bulletin Number: SSM74375 Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P218 Bulletin Number: SSM74408 Telematics Control Module (TCU) fails activation during the Pre Delivery Inspection (PDI) or the eCall button does not illuminate after PDI. Bulletin Number: SSM74447 Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems. Bulletin Number: SSM74490 Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern Bulletin Number: SSM74490Attachme Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern 2018 JAGUAR XE Bulletin Number: 6-355NAS.2 DESCRIPTION OF ISSUE: An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowi Bulletin Number: 6-360NAS DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the auxiliary coolant pump may run constantly when the engine is running and when the ignition is ON. T Bulletin Number: 6-362NAS DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles (R-Sport variants only) within the listed Affected Vehicle Range may have been manufactured away from the required specification. In some cases, incor Bulletin Number: 6-364NAS DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and, in some cases, the A-pillar sealant has not been appl Bulletin Number: 6-368USA2 DESCRIPTION OF ISSUE: In response to customer feedback on the performance of the InControl© Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of the following features and functions on a Bulletin Number: 6-379NAS An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to th Bulletin Number: 6-379NAS2 An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the Bulletin Number: 6-382NAS A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the engine coolant hose may be routed incorrectly, allowing the hose to rub against the Air Conditioning (A/C) compressor b Bulletin Number: 6-384NAS An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where due to a change to the robotic sealing process, a small area of sealant at the left and right A-pillar has been omitted. As Bulletin Number: 6-384NAS2 An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where due to a change to the robotic sealing process, a small area of sealant at the left and right A-pillar has been omitted. As a Bulletin Number: 6-384NAS3 An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where due to a change to the robotic sealing process, a small area of sealant at the left and right A-pillar has been omitted. As a Bulletin Number: 6-391NAS A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the auxiliary water pump inlet hose may be routed incorrectly, allowing the hose to rub against the Air Conditioning (A/C) Bulletin Number: H017NAS2 SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select Bulletin Number: H017NAS3 An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select another ch Bulletin Number: H018NAS1 Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the auxiliary coolant pump may run constantly when the engine is running and when the ignition is ON. The auxiliary coolant pump shou Bulletin Number: H031NAS1 Situation: An issue has been identified on certain vehicles (R-Sport variants only) within the listed Affected Vehicle Range may have been manufactured away from the required specification. In some cases, incorrect black paddle shifters hav Bulletin Number: H045NAS1 Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may have been manufactured away from process and, in some cases, the A-Pillar sealant has not been applied correctly. This could lea Bulletin Number: H046 UPS7917-1bN Situation: In response to customer feedback on the performance of the InControl© Touch Pro system, Jaguar Land Rover has developed a software update designed to enhance the robustness of the following features and functions on a limited num Bulletin Number: H059NAS1 An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaf Bulletin Number: H059NAS2 An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaf Bulletin Number: H096 UPS1818-1BN An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to changing demands for A/C comp Bulletin Number: H110NAS1 An issue has been identified on certain vehicles within the listed Affected Vehicle Range where due to a change to the robotic sealing process, a small area of sealant at the left and right A-pillar was omitted. As a result of this, water c Bulletin Number: H110NAS2 An issue has been identified on certain vehicles within the listed Affected Vehicle Range where due to a change to the robotic sealing process, a small area of sealant at the left and right A-pillar was omitted. As a result of this, water c Bulletin Number: H111 UPS3918-1BN A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the engine coolant hose may be routed incorrectly, allowing the hose to rub against the Air Conditioning (A/C) compressor b Bulletin Number: H111 UPS3918-2BN A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the auxiliary water pump inlet hose may be routed incorrectly, allowing the hose to rub against the Air Conditioning (A/C) Bulletin Number: H152NAS1 A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a MIL (Malfunction Indicator Lamp) is Bulletin Number: H152NAS2 A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a MIL (Malfunction Indicator Lamp) is Bulletin Number: H152NAS4 A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a Malfunction Indicator Lamp (MIL) is Bulletin Number: H164NAS1 A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked. Bulletin Number: H176 UPS12518-2B Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. Bulletin Number: H222NAS1 A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the engine Malfunction Indicator Lamp (MIL) may incorrectly display on the Instrument Cluster with Diagnostic Trouble Code (DTC) Bulletin Number: H225NAS1 A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error. Bulletin Number: JA17TE-09 Temporary Suspension of 17C Next Generation Infotainment (NGI) Download Bulletin Number: JTB00413NAS1 SITUATION: The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC) with Diagnostic Trouble Code (DTC) P008B is stored in the Powertrain Control Module (PCM). Bulletin Number: JTB00461NAS2 Situation: The front overhead console sunglasses holder may appear to be distorted and will not latch correctly in certain conditions. Bulletin Number: JTB00518NAS5 Situation: An engine coolant leak may be evident from the engine coolant expansion tank filler neck. This may be accompanied by steam from under the hood and/or an engine overheat message displayed on the Instrument Cluster. Bulletin Number: JTB00547NAS2 The Anti-lock Brake System (ABS) warning light may be illuminated in the Instrument Cluster. Upon further inspection, Diagnostic Trouble Code (DTC) C0031-2F, C0031-29, C0031-31, C0031-62, C0034-2F, C0034-29, C0034-41, and/or C0034-62 may be Bulletin Number: JTB00552NAS3 Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa Bulletin Number: JTB00552NAS4 Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa Bulletin Number: JTB00556NAS1 The electric cooling fans may continue to operate, causing a noise from the engine compartment. The engine Malfunction Indicator Lamp (MIL) may also be illuminated with Diagnostic Trouble Code (DTC) P0116-24 stored. Bulletin Number: JTB00566NAS3 An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area. Bulletin Number: JTB00575NAS1 SITUATION: On vehicles fitted with the InControl© Touch? Information and Entertainment System, the system may intermittently and without user input 'reset' -- the touchsceen will become blank and then display the Jaguar logo. Bulletin Number: JTB00578NAS1 Situation: The keyless entry system lock function may not operate or operates intermittently. Bulletin Number: JTB00578NAS2 The keyless entry system lock function may not operate or operates intermittently. Bulletin Number: JTB00578NAS3 The keyless entry system lock function may not operate or operates intermittently. Bulletin Number: JTB00579NAS1 Situation: One or more of the following may be evident: ? '2 Wheel Drive Only Traction Reduced' message is displayed on the Instrument Cluster. ? The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Cluster. During diagnos Bulletin Number: JTB00590NAS1 A rattle noise from underneath the vehicle may be evident. Bulletin Number: JTB00591NAS1 Situation: The front seat backrest cover and/or seat cushion cover may exhibit premature cosmetic wear. This affects only vehicles with Light Oyster color seat trim. Bulletin Number: JTB00591NAS2 The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear. This affects only vehicles with Light Oyster color seat trim. Bulletin Number: JTB00592NAS1 Situation: The lighting control switch and/or the wiper control switch may not operate or operates intermittently. Bulletin Number: JTB00593NAS1 Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions:? Introduction of text Bulletin Number: JTB00593NAS2 In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message Bulletin Number: JTB00593NAS4 In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions. Bulletin Number: JTB00593NAS5 In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions. Bulletin Number: JTB00593NAS6 In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions. Bulletin Number: JTB00595NAS1 Situation: The windshield finisher may be loose and/or wind noise may be evident from the A-pillar area. Bulletin Number: JTB00600NAS1 The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC). Upon diagnosis, a Technician may find Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM). Bulletin Number: JTB00600NAS2 The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC). Upon diagnosis, a Technician may find Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM). Bulletin Number: JTB00604NAS1 A creak noise may be evident from the center of the instrument panel. Bulletin Number: JTB00608NAS1 A vibration in the passenger may be evident compartment when the vehicle is not moving, transmission in Park (P) or Neutral (N), and when the engine speed decreases from 900 RPM to 800 RPM. Bulletin Number: JTB00611NAS1 A rattle noise may be evident from the engine compartment and/or the engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTCs) P052A-00, P0011-71, and/o Bulletin Number: JTB00611NAS3 A rattle noise may be evident from the engine compartment and/or the engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTC) P052A-00, P0011-71, and/or Bulletin Number: JTB00611NAS4 A rattle noise may be evident from the engine compartment and/or the engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTC) P052A-00, P0011-71, and/or Bulletin Number: JTB00619NAS1 The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched Bulletin Number: JTB00619NAS2 The reissue replaces all previous version. Please destroy all previous versions. Bulletin Number: JTB00619NAS2.1 A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat Bulletin Number: JTB00619NAS2.2 A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat Bulletin Number: JTB00619NAS2.3 A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat Bulletin Number: JTB00632NAS1 A Diesel Exhaust Fluid (DEF) refill warning message may be displayed on the Instrument Cluster message center. Bulletin Number: JTB00633NAS1 The Electric Park Brake (EPB) may not release fully and the brake warning lamp will illuminate on the Instrument Cluster with the warning message 'Recalibrate EPB' displayed in the message center. Bulletin Number: JTB00634NAS1 On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift. Bulletin Number: JTB00634NAS2 On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift. Bulletin Number: JTB00635NAS1 A piece of trim may appear to be missing from the luggage compartment or the luggage compartment appears unfinished. Bulletin Number: JTB00637NAS1 One or more of the following transmission issues may be evident: ? Hesitation when engaging gear; ? Harsh gear change after pulling away from a stationary position; and/or ? Harsh gear change when driving. Bulletin Number: JTB00640NAS1 A slosh/slap noise from the front and/or rear door(s) may be evident. Upon further inspection, water may be found to be trapped in the door(s). Bulletin Number: JTB00644NAS1 The 'D' may flash on the Transmission Control Switch (TCS) and/or Instrument Cluster after an auto stop/start event. Diagnostic Trouble Codes (DTC) P0715-64 and P0700-02 may be stored in the Transmission Control Module (TCM) and a 'Gearbox Bulletin Number: JTB00649NAS1 A rattle noise may be evident from the engine compartment and may appear louder while the engine is under load or on overrun. The noise may also appear louder when starting the engine from a cold engine. Bulletin Number: JTB00659NAS2 The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0191-85 stored in the Powertrain Control Module (PCM). Bulletin Number: JTB00659NAS3 The engine MIL (Malfunction Indicator Lamp) may be illuminated with DTC (Diagnostic Trouble Code) P0191-85 stored in the Powertrain Control Module (PCM). Bulletin Number: JTB00664NAS1 The Auto stop/start system may not function as expected. Bulletin Number: JTB00664NAS2 The Auto stop/start system may not function as expected. Bulletin Number: JTB00667NAS1 A whine noise from the engine may be evident. Bulletin Number: JTB00667NAS3 A whine noise from the engine may be evident. Bulletin Number: JTB00670NAS1 A water leak into the front left and/or right footwells may be evident. Bulletin Number: JTB00672NAS1 A fluid leak may be visible under the vehicle and/or a 'Coolant Level Low' message may be displayed on the Instrument Cluster (IC). Bulletin Number: NAS18.09.005 A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to Bulletin Number: NAS18.12.001 An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a Malfunction Indicator Lamp (MIL) Bulletin Number: NAS18-12-001-2 An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range wherea 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a Malfunction Indicator Lamp (MIL) Bulletin Number: NAS18.12.014 Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. This program does not Bulletin Number: NAS18.12.017 Jaguar Land Rover North America would like to provide more information about the latest InControl® Touch Pro? software updates and advise retailers what supporting documentation is available to explain the technical content, installation gu Bulletin Number: NAS18.12.021 Incorrect function of the InControl® Remote Apps feature (Remote Climate feature not functioning, Remote App will not contact the vehicle, etc.). Bulletin Number: NAS19.01.007 An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked. Bulletin Number: NAS19-06-004 An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error Bulletin Number: NAS19-06-013 An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the engine Malfunction Indicator Lamp (MIL) may incorrectly display on the Instrument Cluster with Diagnostic Trouble Code (D Bulletin Number: SFCC_08MAR18 Jaguar Land Rover Shop Foreman Conference Call Bulletin Number: SFCC_08MAR18_05 TCU Water Ingress Bulletin Number: SFCC_08MAR18_07 TCU activation at PDI Bulletin Number: SFCC_09AUG18_REV 18C - New face of InControl Touch Pro and 18C software improvements Bulletin Number: SFCC_09AUG18_REV A customer may complain of a Check Engine Lamp illumination or poor engine performance. Bulletin Number: SFCC_09AUG18_REV A customer may report "Hood Open" message displays on IP with hood closed. Bulletin Number: SFCC_09AUG18_REV Customersmay report a Check Engine Lamp illumination on the Instrument Cluster. Bulletin Number: SFCC_09AUG18_REV InControl Touch Pro phase 4 customer letter Bulletin Number: SFCC_09AUG18_REV SIM card activation issues Bulletin Number: SFCC_10JAN19_Sli Check Engine Light illuminated, Restricted Performance Message on IPC Bulletin Number: SFCC_10JAN19_Sli Customers may express a concern of water ingress into the front footwells. Bulletin Number: SFCC_10JAN19_Sli Customers may report that the vehicle alarm goes off intermittently without any noticeable trigger. Bulletin Number: SFCC_10JAN19_Sli InControl Touch Pro Inoperative Bulletin Number: SFCC_10JAN19_Sli The Check Engine Lamp is illuminated Bulletin Number: SFCC_10JAN19_Sli The Check Engine Lamp is on. Bulletin Number: SFCC-11JAN18 Att Customers may report slow demisting of interior windows during freezing temperatures. Bulletin Number: SFCC_14DEC17 Presentation from Dealer Shop Foreman Conference Call Bulletin Number: SFCC_14JUN18_11_ Telematics Control Module failing to activate at PDI. Bulletin Number: SFCC_14MAR19_Sli Automatic Emergency Braking not available. Forward alert not available. Emergency Lane Keeping not available. Bulletin Number: SFCC_14MAR19_Sli Check Engine Light illuminated, Restricted Performance Message on IPC Bulletin Number: SFCC_14MAR19_Sli Poor quality from Voice Control. Poor quality from Voice Command Bulletin Number: SFCC_14MAR19_Sli TCU_3 programming failures Bulletin Number: SFCC_14MAR19_Sli The Check Engine Lamp is on. Bulletin Number: SFCC_14MAR19_Sli The Check Engine Lamp is on and the vehicle is running rough. Bulletin Number: SFCC_APRIL19_Sli Automatic Emergency Braking Not Available in Instrument Pack Bulletin Number: SFCC_APRIL19_Sli PCV DiaphramTorn. The Check Engine Lamp is illuminated. Bulletin Number: SFCC_APRIL19_Sli TCU_3 programming failures Bulletin Number: SFCC_APRIL19_Sli The yellow reflector in the headlamp assembly is delaminating Bulletin Number: SFCC Jul12 2018 A customer may complain of a check engine lamp in the instrument cluster and/or poor engine performance Bulletin Number: SFCC_JUL19_Slide Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available Bulletin Number: SFCC_JUL19_Slide Check Engine Light illuminated, Restricted Performance Message on IPC Bulletin Number: SFCC_JUL19_Slide Customer states the vehicle will not start Bulletin Number: SFCC_JUL19_Slide Incorrect DEF Quality & No Restarts in XXX Miles on the IPC Bulletin Number: SFCC_JUL19_Slide No oil pressure on new engine; Bolts from original engine seem to bottom out on new engine Bulletin Number: SFCC_JUL19_Slide Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw Bulletin Number: SFCC_JUL19_Slide Popping sound or crackling noise from the audio system while in use. Bulletin Number: SFCC_JUL19_Slide TCU_3 Programming failures Bulletin Number: SFCC_JUL19_Slide The engine fan is making a lot of noise. The engine fan runs after I turn the car off. Bulletin Number: SFCC_JUL19_Slide The tire valve stem is broken or cracked. Bulletin Number: SFCC-JUN19-Slide Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available. Bulletin Number: SFCC-JUN19-Slide InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status. Bulletin Number: SFCC-JUN19-Slide Incorrect DEF Quality & No Restarts in XXX Miles on the IPC Bulletin Number: SFCC-JUN19-Slide Intermittent Bluetooth connection on Android equipped device with software 9.0 Bulletin Number: SFCC-JUN19-Slide Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software Bulletin Number: SFCC-JUN19-Slide Popping sound or crackling noise from the audio system while in use. Bulletin Number: SFCC-JUN19-Slide TCU_3 Programming failures Bulletin Number: SFCC-JUN19-Slide The Check Engine Lamp is on. Bulletin Number: SFCC-JUN19-Slide The engine fan is making a lot of noise. The engine fan runs after I turn the car off. Bulletin Number: SFCCMAY19Slide13 Incorrect DEF Quality & No Restarts in ?XXX? Miles is on the IPC Bulletin Number: SFCCMAY19Slide18 The check engine lamp is illuminated Bulletin Number: SFCCMAY19Slide19 The engine fan is making a lot of noise. The engine fan runs after I turn the car off. Bulletin Number: SFCCMAY19Slide23 Automatic Emergency Braking not available. Forward alert not available. Emergency Lane Keeping not available. Bulletin Number: SFCCMAY19Slide24 TCU_3 programming failures Bulletin Number: SFCCMAY19Slide25 Popping sound or crackling noise from the audio system while in use. Bulletin Number: SFCCMAY19Slide26 Intermittent Bluetooth connection on Android equipped device with software 9.0 Bulletin Number: SFCCMAY19Slide27 Not able to hear incoming calls with iPhone at 12.2 software. Bulletin Number: SFCC-Slide17 The Check Engine Lamp is on. Bulletin Number: SFCC-Slide22 InControl Touch Pro Inoperative Bulletin Number: SFCC-Slide39 Customers may report the removable recovery panel is loose incorrectly aligned. Bulletin Number: SSM58558 Issue: Submitting a Brake Noise EPQR Bulletin Number: SSM72254 Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Bulletin Number: SSM72302 Issue: B1412-96 being flagged in the Gateway Module Bulletin Number: SSM72307 Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blo Bulletin Number: SSM72307 The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage c Bulletin Number: SSM72498 Issue: Wheel stud failures (fractures). Bulletin Number: SSM72865 Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Bulletin Number: SSM72865 Attachm Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Bulletin Number: SSM72933 Issue: A customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. This issue is affecting X260, X760 and X761. Bulletin Number: SSM72933 Issue: A customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. This issue is affecting X260, X760 and X761. Bulletin Number: SSM72960 Issue: Tunescan does not operate, scrolling window animation is constantly running. Bulletin Number: SSM73095 Issue: Ingenium I4 2.0L Diesel vehicles which are logging P026A-77 - Charge Air Cooler Efficiency Below Threshold and P023B-11 - Charge Air Cooler Coolant Pump Control Circuit Low - Circuit short to ground within the Powertrain Control Modu Bulletin Number: SSM73139 Issue: Users might be experiencing an issue where the navigation guidance may not work. When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation. Bulletin Number: SSM73156 Issue: A customer may present a vehicle exhibiting judder and / or noise from the front wiper blade during normal operation. Bulletin Number: SSM73201 Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display. DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3.0 TD Bulletin Number: SSM73298 Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Lim Bulletin Number: SSM73381 Issue: Body Panel(s)Unibody Bulletin Number: SSM73384 Issue: Rear differential oil leak evident from the pinion seal. Bulletin Number: SSM73410 Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD. Bulletin Number: SSM73462 Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone Bulletin Number: SSM73473 Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle Bulletin Number: SSM73473 Issue: Vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle. Bulletin Number: SSM73473 Attachm Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle Bulletin Number: SSM73511 Issue: Jaguar headlining cleaning products Bulletin Number: SSM73542 Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun. Bulletin Number: SSM73543 Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the Bulletin Number: SSM73547 Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. Bulletin Number: SSM73549 Issue: At PDI or at normal service, the dealer may find DTC - U3000 - 49 Control Module internal electronic failure ? recorded in the Side Object Detection Left (SODL) or Side Object Detection Right(SODR) without any customer impact on the Bulletin Number: SSM73588 Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours Bulletin Number: SSM73588 Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Bulletin Number: SSM73588 Attachm Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours Bulletin Number: SSM73588 Attachm Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Bulletin Number: SSM73599 Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running. This can lead to Roadside Assistance being necessary. Bulletin Number: SSM73603 Issue: Fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with Diesel fuel. Bulletin Number: SSM73634 Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate Bulletin Number: SSM73634 Issue: Vehicle fails PDI routine due to telematics will not activate- e-Call button fails to illuminate. Bulletin Number: SSM73671 A Customer may report one or more of: Lack of power, Restricted performance displayed on Instrument Cluster (IC), Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Bulletin Number: SSM73671 A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). One or more of the following DTC?s may also be logged Bulletin Number: SSM73671 Attachm A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). One or more of the following DTC?s may also be logged Bulletin Number: SSM73690 Issue: Customer experiences park brake and/or ABS warning message on instrument cluster. Park Brake may not release. One or more of the following DTC's may be stored in the Anti-lock Brake System Control Module: C2007-13 - Right Motor - Cir Bulletin Number: SSM73690 Issue: Customer experiences park brake warning message on instrument cluster. Park Brake may not release. One or more of the following DTC's may be stored in the Anti lock Brake System Control Module: C2007-13 - Right Motor - Circuit Open, Bulletin Number: SSM73690 Attachm Issue: Customer experiences park brake warning message on instrument cluster. Park Brake may not release. One or more of the following DTC's may be stored in the Anti lock Brake System Control Module: C2007-13 - Right Motor - Circuit Open, Bulletin Number: SSM73700 ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Addi Bulletin Number: SSM73713 A customer may report a squeal noise coming from front brakes during brake application. This will usually occur whilst cold. Bulletin Number: SSM73728 Issue: The customer is unable to start their vehicle or a warning message displayed on the Instrument Cluster "Re-start will not be possible in xxxx miles". Any of the following DTC's may have been triggered: P203B, P203C, P203D, P215C. Alt Bulletin Number: SSM73781 The Image Processing Module A (IPMA)has not been updated to latest level software. Bulletin Number: SSM73789 Issue: The customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos Bulletin Number: SSM73789 Attachm Issue: The customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos Bulletin Number: SSM73793 Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice outpu Bulletin Number: SSM73798 Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: 1. InControl Touch Pro system constantly restarting 2. Voice / Speech concern 3. Navigation conce Bulletin Number: SSM73798 Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live Bulletin Number: SSM73798 Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda Bulletin Number: SSM73798.1 Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda Bulletin Number: SSM73803 Issue: Injector Refit Kit (Service Part number: T2H33724) is shipped with BOSCH installation instruction sheet. Installation instructions are incorrect on the BOSCH installation sheet. Bulletin Number: SSM73809 Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder. Bulletin Number: SSM73813 Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152 Bulletin Number: SSM73813 Attachm Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152 Bulletin Number: SSM73822 Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle. Bulletin Number: SSM73822 Attachm Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle. Bulletin Number: SSM73824 Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Mi Bulletin Number: SSM73824 Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Bulletin Number: SSM73839 Issue: A concern has been identified on certain XF, XE and F-Pace vehicles equipped with the Ingenium 2.0L Diesel Engine which may exhibit an audible engine whine detectable within the cabin Bulletin Number: SSM73844 In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelin Bulletin Number: SSM73850 Issue: The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with ATCM. Bulletin Number: SSM73852 Issue: Customer may complain that ? Gearbox fault is displayed on the Instrument Cluster (IC) Flashing ?D? on the Transmission Control Switch and/or Instrument Cluster (IC) following an ECO Stop/Start event. Bulletin Number: SSM73854 Issue: Customer may report water ingress into the vehicle via the rear High Mounted Stop Lamp up to vin ranges, XF - Y00001 - 59625 2016 MY - 2017MY, XE - 900001 -995971 2016 - 2017 Solihull, XE - P00126- P28201 2017 - 2017 Bulletin Number: SSM73874 Issue: When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/ or ?SOS is not available? displayed on the instrument Cluster? due to activation failure. Bulletin Number: SSM73874 When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/ or ?SOS is not available? displayed on the instrument Cluster? due to activation failure. Bulletin Number: SSM73888 Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon Bulletin Number: SSM73888 Attachm Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon Bulletin Number: SSM73929 Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Bulletin Number: SSM73929 Attachm Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Bulletin Number: SSM73930 Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Bulletin Number: SSM73948 Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a drive cycle. Bulletin Number: SSM73960 Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. Bulletin Number: SSM73960 Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Bulletin Number: SSM73960.2 Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL Bulletin Number: SSM73960.2 Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Bulletin Number: SSM73966 Issue: The customer reports a MIL and P144C-00 is observed in the PCM. Bulletin Number: SSM73975 Issue: JLR have received a number of reports reference timing chain cover plugs. Customers may complain of engine oil leaks as these plugs have become loose or come adrift over time. Bulletin Number: SSM73993 Issue: Reports have been received that when attempting to update control modules that are on the High Speed CAN network, SDD can fail to complete the software download and displays a on screen message 'A failure occurred - Error Code A02 = Bulletin Number: SSM74000 ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180 Bulletin Number: SSM74008 Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Bulletin Number: SSM74008Attachme Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Bulletin Number: SSM74034 Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on Bulletin Number: SSM74034 While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on the Inst Bulletin Number: SSM74038 Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns Bulletin Number: SSM74048 Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Bulletin Number: SSM74048 Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Bulletin Number: SSM74054 Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). Bulletin Number: SSM74054 ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). Bulletin Number: SSM74060 Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnost Bulletin Number: SSM74063 Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18M Bulletin Number: SSM74075 After successfully updating the Gateway Control Module (GWM), the vehicle is left with no ignition and PATHFINDER will not be able to communicate with any module but the GWM. Bulletin Number: SSM74092 The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Bulletin Number: SSM74096 The retailer may notice that the passive start function does not work after the Pre Delivery Inspection (PDI) has been completed using Pathfinder. Bulletin Number: SSM74131 Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October. As part of our continued efforts in increasing our customer experience, the release contains the latest InControl softwar Bulletin Number: SSM74132 X260 / X760 left hand side of full TFT Instrument pack (IPC) goes blank when selecting "Polish" language from main menu. Bulletin Number: SSM74139 Excessive vibration of vehicle when stationary at idle. Bulletin Number: SSM74160 A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 Bulletin Number: SSM74160 Customer may report an unusual engine noise/loss or performance and illumination of the MIL lamp on the instrument cluster. Bulletin Number: SSM74160Attachme A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 Bulletin Number: SSM74171 U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Bulletin Number: SSM74171 U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Bulletin Number: SSM74179 Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC). One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer C Bulletin Number: SSM74179Attachme Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC). One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer C Bulletin Number: SSM74188 Customers may complain of engine oil leaks as the timing chain cover plug has become loose or come adrift over time. JLR has seen a recent increase in complaints about this issue. Bulletin Number: SSM74228 Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Bulletin Number: SSM74228Attachme Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Bulletin Number: SSM74240 Increasing numbers of Infotainment Master Controller (IMC) and Infotainment Slave Controller (ISC) have been replaced where a repair could have been completed without replacing the module. Analysis by JLR and the supplier shows: 1. No faul Bulletin Number: SSM74278 Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat Bulletin Number: SSM74280 Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM. Bulletin Number: SSM74285 Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Bulletin Number: SSM74287 InControl features not functioning in the vehicle due to mobile data connectivity concerns Bulletin Number: SSM74289 Customer complains DPF warning light is on. Diagnostics tool flag DTC P242B-64: Exhaust Gas Temperature Sensor Circuit Range/Performance Bank 1 Sensor 3 - Signal plausibility failure. Bulletin Number: SSM74304 After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work Bulletin Number: SSM74304 After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth®, Voice commands no longer work Bulletin Number: SSM74309 Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only. Bulletin Number: SSM74309Attachme Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only. Bulletin Number: SSM74312 "Traction Reduced - 2 Wheel Drive Only" Warning message displayed on the instrument cluster (IC) - One or more of the following DTCs will be stored in the Transfer Case Control Module (TCCM) : P1889-18, P1889-19, P1889-1F, P188E-11, P188E-1 Bulletin Number: SSM74337 Variations of P0087 for the fuel rail pressure sensor are stored in the PCM Bulletin Number: SSM74408 Telematics Control Module (TCU) fails activation during the Pre Delivery Inspection (PDI) or the eCall button does not illuminate after PDI. Bulletin Number: SSM74447 Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems. Bulletin Number: SSM74461 Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying, stowing or experiencing partial operation. Affecting 18MY onwards only. Bulletin Number: SSM74490 Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern Bulletin Number: SSM74490Attachme Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern 2018 JAGUAR XF Bulletin Number: 6-355NAS.2 DESCRIPTION OF ISSUE: An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowi Bulletin Number: 6-360NAS DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the auxiliary coolant pump may run constantly when the engine is running and when the ignition is ON. T Bulletin Number: 6-362NAS DESCRIPTION OF ISSUE: An issue has been identified on a limited number of Jaguar vehicles (R-Sport variants only) within the listed Affected Vehicle Range may have been manufactured away from the required specification. In some cases, incor Bulletin Number: 6-368USA2 DESCRIPTION OF ISSUE: In response to customer feedback on the performance of the InControl© Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of the following features and functions on a Bulletin Number: 6-379NAS An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to th Bulletin Number: 6-379NAS2 An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the Bulletin Number: 6-382NAS A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the engine coolant hose may be routed incorrectly, allowing the hose to rub against the Air Conditioning (A/C) compressor b Bulletin Number: 6-391NAS A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the auxiliary water pump inlet hose may be routed incorrectly, allowing the hose to rub against the Air Conditioning (A/C) Bulletin Number: H017NAS2 SITUATION: An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select Bulletin Number: H017NAS3 An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may experience the Satellite Digital Audio Radio Service (SDARS) system 'freeze' on the current channel, not allowing users to select another ch Bulletin Number: H018NAS1 Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the auxiliary coolant pump may run constantly when the engine is running and when the ignition is ON. The auxiliary coolant pump shou Bulletin Number: H031NAS1 Situation: An issue has been identified on certain vehicles (R-Sport variants only) within the listed Affected Vehicle Range may have been manufactured away from the required specification. In some cases, incorrect black paddle shifters hav Bulletin Number: H046 UPS7917-1bN Situation: In response to customer feedback on the performance of the InControl© Touch Pro system, Jaguar Land Rover has developed a software update designed to enhance the robustness of the following features and functions on a limited num Bulletin Number: H059NAS1 An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaf Bulletin Number: H059NAS2 An issue has been identified on certain vehicles within the listed Affected Vehicle Range which may exhibit an audible engine whine noise within the cabin. Investigations have highlighted that the noise is related to the engine balance shaf Bulletin Number: H096 UPS1818-1BN An issue has been identified on certain vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to changing demands for A/C comp Bulletin Number: H111 UPS3918-1BN A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the engine coolant hose may be routed incorrectly, allowing the hose to rub against the Air Conditioning (A/C) compressor b Bulletin Number: H111 UPS3918-2BN A potential issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range where the auxiliary water pump inlet hose may be routed incorrectly, allowing the hose to rub against the Air Conditioning (A/C) Bulletin Number: H152NAS1 A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a MIL (Malfunction Indicator Lamp) is Bulletin Number: H152NAS2 A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a MIL (Malfunction Indicator Lamp) is Bulletin Number: H152NAS4 A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a Malfunction Indicator Lamp (MIL) is Bulletin Number: H164NAS1 A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked. Bulletin Number: H176 UPS12518-2B Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. Bulletin Number: H222NAS1 A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the engine Malfunction Indicator Lamp (MIL) may incorrectly display on the Instrument Cluster with Diagnostic Trouble Code (DTC) Bulletin Number: H225NAS1 A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error. Bulletin Number: JA17TE-09 Temporary Suspension of 17C Next Generation Infotainment (NGI) Download Bulletin Number: JTB00461NAS2 Situation: The front overhead console sunglasses holder may appear to be distorted and will not latch correctly in certain conditions. Bulletin Number: JTB00547NAS2 The Anti-lock Brake System (ABS) warning light may be illuminated in the Instrument Cluster. Upon further inspection, Diagnostic Trouble Code (DTC) C0031-2F, C0031-29, C0031-31, C0031-62, C0034-2F, C0034-29, C0034-41, and/or C0034-62 may be Bulletin Number: JTB00552NAS3 Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa Bulletin Number: JTB00552NAS4 Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa Bulletin Number: JTB00556NAS1 The electric cooling fans may continue to operate, causing a noise from the engine compartment. The engine Malfunction Indicator Lamp (MIL) may also be illuminated with Diagnostic Trouble Code (DTC) P0116-24 stored. Bulletin Number: JTB00566NAS3 An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area. Bulletin Number: JTB00567NAS2 A creak noise may be evident from the front bulkhead. Bulletin Number: JTB00567NAS3 A creak noise may be evident from the front bulkhead. Bulletin Number: JTB00572NAS1 Situation: The engine Malfunction Indicator Lamp (MIL) may be illuminated and the message 'restricted performance' may be displayed on the Instrument Cluster (IC). Upon further diagnosis, Diagnostic Trouble Code (DTC) P062F is stored in the Bulletin Number: JTB00575NAS1 SITUATION: On vehicles fitted with the InControl© Touch? Information and Entertainment System, the system may intermittently and without user input 'reset' -- the touchsceen will become blank and then display the Jaguar logo. Bulletin Number: JTB00578NAS1 Situation: The keyless entry system lock function may not operate or operates intermittently. Bulletin Number: JTB00578NAS2 The keyless entry system lock function may not operate or operates intermittently. Bulletin Number: JTB00578NAS3 The keyless entry system lock function may not operate or operates intermittently. Bulletin Number: JTB00579NAS1 Situation: One or more of the following may be evident: ? '2 Wheel Drive Only Traction Reduced' message is displayed on the Instrument Cluster. ? The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Cluster. During diagnos Bulletin Number: JTB00585NAS1 Situation: On vehicles without the soft close function, the fast latch operation may not operate and there is a delay upon entry to the vehicle using the Passive Entry system. Bulletin Number: JTB00590NAS1 A rattle noise from underneath the vehicle may be evident. Bulletin Number: JTB00591NAS1 Situation: The front seat backrest cover and/or seat cushion cover may exhibit premature cosmetic wear. This affects only vehicles with Light Oyster color seat trim. Bulletin Number: JTB00591NAS2 The front row seat backrest cover(s) and/or cushion cover(s) may exhibit premature cosmetic wear. This affects only vehicles with Light Oyster color seat trim. Bulletin Number: JTB00592NAS1 Situation: The lighting control switch and/or the wiper control switch may not operate or operates intermittently. Bulletin Number: JTB00593NAS1 Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions:? Introduction of text Bulletin Number: JTB00593NAS2 In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message Bulletin Number: JTB00593NAS4 In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions. Bulletin Number: JTB00593NAS5 In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions. Bulletin Number: JTB00593NAS6 In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software update designed to enhance the robustness of a range of system features and functions. Bulletin Number: JTB00595NAS1 Situation: The windshield finisher may be loose and/or wind noise may be evident from the A-pillar area. Bulletin Number: JTB00600NAS1 The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC). Upon diagnosis, a Technician may find Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM). Bulletin Number: JTB00600NAS2 The engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster (IC). Upon diagnosis, a Technician may find Diagnostic Trouble Code (DTC) P013E-00 stored in the Powertrain Control Module (PCM). Bulletin Number: JTB00604NAS1 A creak noise may be evident from the center of the instrument panel. Bulletin Number: JTB00608NAS1 A vibration in the passenger may be evident compartment when the vehicle is not moving, transmission in Park (P) or Neutral (N), and when the engine speed decreases from 900 RPM to 800 RPM. Bulletin Number: JTB00611NAS1 A rattle noise may be evident from the engine compartment and/or the engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTCs) P052A-00, P0011-71, and/o Bulletin Number: JTB00611NAS3 A rattle noise may be evident from the engine compartment and/or the engine Malfunction Indicator Lamp (MIL) may be illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTC) P052A-00, P0011-71, and/or Bulletin Number: JTB00611NAS4 A rattle noise may be evident from the engine compartment and/or the engine MIL (Malfunction Indicator Lamp) may be illuminated on the Instrument Cluster. Upon further investigation, Diagnostic Trouble Codes (DTC) P052A-00, P0011-71, and/or Bulletin Number: JTB00619NAS1 The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched Bulletin Number: JTB00619NAS2 The reissue replaces all previous version. Please destroy all previous versions. Bulletin Number: JTB00619NAS2.1 A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat Bulletin Number: JTB00619NAS2.2 A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat Bulletin Number: JTB00619NAS2.3 A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat Bulletin Number: JTB00622NAS1 A resonance/vibration may be felt through the vehicle body, seating, and steering wheel when the engine is between 1,500-2,200 Revolutions Per Minute (RPM). Bulletin Number: JTB00632NAS1 A Diesel Exhaust Fluid (DEF) refill warning message may be displayed on the Instrument Cluster message center. Bulletin Number: JTB00633NAS1 The Electric Park Brake (EPB) may not release fully and the brake warning lamp will illuminate on the Instrument Cluster with the warning message 'Recalibrate EPB' displayed in the message center. Bulletin Number: JTB00634NAS1 On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift. Bulletin Number: JTB00634NAS2 On vehicles with body color emergency key barrel covers, the cover in the driver's door exterior handle may become adrift. Bulletin Number: JTB00637NAS1 One or more of the following transmission issues may be evident: ? Hesitation when engaging gear; ? Harsh gear change after pulling away from a stationary position; and/or ? Harsh gear change when driving. Bulletin Number: JTB00644NAS1 The 'D' may flash on the Transmission Control Switch (TCS) and/or Instrument Cluster after an auto stop/start event. Diagnostic Trouble Codes (DTC) P0715-64 and P0700-02 may be stored in the Transmission Control Module (TCM) and a 'Gearbox Bulletin Number: JTB00649NAS1 A rattle noise may be evident from the engine compartment and may appear louder while the engine is under load or on overrun. The noise may also appear louder when starting the engine from a cold engine. Bulletin Number: JTB00664NAS1 The Auto stop/start system may not function as expected. Bulletin Number: JTB00664NAS2 The Auto stop/start system may not function as expected. Bulletin Number: JTB00667NAS1 A whine noise from the engine may be evident. Bulletin Number: JTB00667NAS3 A whine noise from the engine may be evident. Bulletin Number: JTB00670NAS1 A water leak into the front left and/or right footwells may be evident. Bulletin Number: JTB00672NAS1 A fluid leak may be visible under the vehicle and/or a 'Coolant Level Low' message may be displayed on the Instrument Cluster (IC). Bulletin Number: NAS18.09.005 A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the direct pressure sensing valve within the Air Conditioning (A/C) compressor becomes stuck and cannot respond to Bulletin Number: NAS18.12.001 An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where a 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a Malfunction Indicator Lamp (MIL) Bulletin Number: NAS18-12-001-2 An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range wherea 'Diesel Exhaust Fluid Malfunction' warning message is displayed in the message center or a Malfunction Indicator Lamp (MIL) Bulletin Number: NAS18.12.014 Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. This program does not Bulletin Number: NAS18.12.017 Jaguar Land Rover North America would like to provide more information about the latest InControl® Touch Pro? software updates and advise retailers what supporting documentation is available to explain the technical content, installation gu Bulletin Number: NAS18.12.021 Incorrect function of the InControl® Remote Apps feature (Remote Climate feature not functioning, Remote App will not contact the vehicle, etc.). Bulletin Number: NAS19.01.007 An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where unexpected alarm activation with the vehicle locked occurs and/or the vehicle cannot be locked. Bulletin Number: NAS19-06-004 An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the evaporative leak monitor function within the Powertrain Control Module (PCM) contains a software error Bulletin Number: NAS19-06-013 An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the engine Malfunction Indicator Lamp (MIL) may incorrectly display on the Instrument Cluster with Diagnostic Trouble Code (D Bulletin Number: SFCC_08MAR18 Jaguar Land Rover Shop Foreman Conference Call Bulletin Number: SFCC_08MAR18_05 TCU Water Ingress Bulletin Number: SFCC_08MAR18_07 TCU activation at PDI Bulletin Number: SFCC_09AUG18_REV 18C - New face of InControl Touch Pro and 18C software improvements Bulletin Number: SFCC_09AUG18_REV A customer may complain of a Check Engine Lamp illumination or poor engine performance. Bulletin Number: SFCC_09AUG18_REV A customer may report "Hood Open" message displays on IP with hood closed. Bulletin Number: SFCC_09AUG18_REV Customersmay report a Check Engine Lamp illumination on the Instrument Cluster. Bulletin Number: SFCC_09AUG18_REV InControl Touch Pro phase 4 customer letter Bulletin Number: SFCC_09AUG18_REV SIM card activation issues Bulletin Number: SFCC_10JAN19_Sli Check Engine Light illuminated, Restricted Performance Message on IPC Bulletin Number: SFCC_10JAN19_Sli Customers may express a concern of water ingress into the front footwells. Bulletin Number: SFCC_10JAN19_Sli Customers may report that the vehicle alarm goes off intermittently without any noticeable trigger. Bulletin Number: SFCC_10JAN19_Sli InControl Touch Pro Inoperative Bulletin Number: SFCC_10JAN19_Sli The Check Engine Lamp is illuminated Bulletin Number: SFCC_10JAN19_Sli The Check Engine Lamp is on. Bulletin Number: SFCC-11JAN18 Att Customers may report slow demisting of interior windows during freezing temperatures. Bulletin Number: SFCC_14DEC17 Presentation from Dealer Shop Foreman Conference Call Bulletin Number: SFCC_14JUN18_11_ Telematics Control Module failing to activate at PDI. Bulletin Number: SFCC_14JUN18_14_ A Customer may report a noise or low air flow from the HVAC system Bulletin Number: SFCC_14MAR19_Sli Automatic Emergency Braking not available. Forward alert not available. Emergency Lane Keeping not available. Bulletin Number: SFCC_14MAR19_Sli Check Engine Light illuminated, Restricted Performance Message on IPC Bulletin Number: SFCC_14MAR19_Sli Poor quality from Voice Control. Poor quality from Voice Command Bulletin Number: SFCC_14MAR19_Sli TCU_3 programming failures Bulletin Number: SFCC_14MAR19_Sli The Check Engine Lamp is on. Bulletin Number: SFCC_14MAR19_Sli The Check Engine Lamp is on and the vehicle is running rough. Bulletin Number: SFCC_APRIL19_Sli Automatic Emergency Braking Not Available in Instrument Pack Bulletin Number: SFCC_APRIL19_Sli PCV DiaphramTorn. The Check Engine Lamp is illuminated. Bulletin Number: SFCC_APRIL19_Sli TCU_3 programming failures Bulletin Number: SFCC_APRIL19_Sli The yellow reflector in the headlamp assembly is delaminating Bulletin Number: SFCC Jul12 2018 A customer may complain of a check engine lamp in the instrument cluster and/or poor engine performance Bulletin Number: SFCC_JUL19_Slide Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available Bulletin Number: SFCC_JUL19_Slide Check Engine Light illuminated, Restricted Performance Message on IPC Bulletin Number: SFCC_JUL19_Slide Incorrect DEF Quality & No Restarts in XXX Miles on the IPC Bulletin Number: SFCC_JUL19_Slide No oil pressure on new engine; Bolts from original engine seem to bottom out on new engine Bulletin Number: SFCC_JUL19_Slide Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw Bulletin Number: SFCC_JUL19_Slide Popping sound or crackling noise from the audio system while in use. Bulletin Number: SFCC_JUL19_Slide TCU_3 Programming failures Bulletin Number: SFCC_JUL19_Slide The engine fan is making a lot of noise. The engine fan runs after I turn the car off. Bulletin Number: SFCC_JUL19_Slide The tire valve stem is broken or cracked. Bulletin Number: SFCC-JUN19-Slide A customer may express a concern of water leaking into the driver?s footwell. Bulletin Number: SFCC-JUN19-Slide Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available. Bulletin Number: SFCC-JUN19-Slide InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status. Bulletin Number: SFCC-JUN19-Slide Incorrect DEF Quality & No Restarts in XXX Miles on the IPC Bulletin Number: SFCC-JUN19-Slide Intermittent Bluetooth connection on Android equipped device with software 9.0 Bulletin Number: SFCC-JUN19-Slide Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software Bulletin Number: SFCC-JUN19-Slide Popping sound or crackling noise from the audio system while in use. Bulletin Number: SFCC-JUN19-Slide TCU_3 Programming failures Bulletin Number: SFCC-JUN19-Slide The Check Engine Lamp is on. Bulletin Number: SFCC-JUN19-Slide The engine fan is making a lot of noise. The engine fan runs after I turn the car off. Bulletin Number: SFCCMAY19Slide13 Incorrect DEF Quality & No Restarts in ?XXX? Miles is on the IPC Bulletin Number: SFCCMAY19Slide18 The check engine lamp is illuminated Bulletin Number: SFCCMAY19Slide19 The engine fan is making a lot of noise. The engine fan runs after I turn the car off. Bulletin Number: SFCCMAY19Slide23 Automatic Emergency Braking not available. Forward alert not available. Emergency Lane Keeping not available. Bulletin Number: SFCCMAY19Slide24 TCU_3 programming failures Bulletin Number: SFCCMAY19Slide25 Popping sound or crackling noise from the audio system while in use. Bulletin Number: SFCCMAY19Slide26 Intermittent Bluetooth connection on Android equipped device with software 9.0 Bulletin Number: SFCCMAY19Slide27 Not able to hear incoming calls with iPhone at 12.2 software. Bulletin Number: SFCC-Slide17 The Check Engine Lamp is on. Bulletin Number: SFCC-Slide22 InControl Touch Pro Inoperative Bulletin Number: SFCC-Slide39 Customers may report the removable recovery panel is loose incorrectly aligned. Bulletin Number: SSM58558 Issue: Submitting a Brake Noise EPQR Bulletin Number: SSM72302 Issue: B1412-96 being flagged in the Gateway Module Bulletin Number: SSM72307 Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blo Bulletin Number: SSM72307 The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage c Bulletin Number: SSM72498 Issue: Wheel stud failures (fractures). Bulletin Number: SSM72865 Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Bulletin Number: SSM72865 Attachm Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Bulletin Number: SSM72926 Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing. Bulletin Number: SSM72933 Issue: A customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. This issue is affecting X260, X760 and X761. Bulletin Number: SSM72933 Issue: A customer may report a noise when turning the steering wheel, which is confirmed by the dealer as originating from the steering column. This issue is affecting X260, X760 and X761. Bulletin Number: SSM72960 Issue: Tunescan does not operate, scrolling window animation is constantly running. Bulletin Number: SSM73067 Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2. Bulletin Number: SSM73095 Issue: Ingenium I4 2.0L Diesel vehicles which are logging P026A-77 - Charge Air Cooler Efficiency Below Threshold and P023B-11 - Charge Air Cooler Coolant Pump Control Circuit Low - Circuit short to ground within the Powertrain Control Modu Bulletin Number: SSM73139 Issue: Users might be experiencing an issue where the navigation guidance may not work. When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation. Bulletin Number: SSM73156 Issue: A customer may present a vehicle exhibiting judder and / or noise from the front wiper blade during normal operation. Bulletin Number: SSM73201 Issue: Customer may report MIL (malfunction indicator light) and / or a restricted performance warning on their Instrument display. DTC's may be flagged P0404-77/84, P042E-72 or P042F-73 applicable to 16MY onwards for Ingenium 2.0D & 3.0 TD Bulletin Number: SSM73298 Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Lim Bulletin Number: SSM73381 Issue: Body Panel(s)Unibody Bulletin Number: SSM73384 Issue: Rear differential oil leak evident from the pinion seal. Bulletin Number: SSM73410 Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD. Bulletin Number: SSM73462 Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone Bulletin Number: SSM73473 Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle Bulletin Number: SSM73473 Issue: Vehicle user reports a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle. Bulletin Number: SSM73473 Attachm Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle Bulletin Number: SSM73511 Issue: Jaguar headlining cleaning products Bulletin Number: SSM73542 Issue: Rattle noise from turbo waste gate actuator which is more evident from engine cold start but also when engine is under slight load and on overrun. Bulletin Number: SSM73543 Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the Bulletin Number: SSM73547 Issue: Retailers and POE reporting staining on headlining and other interior fabric upholstery. Bulletin Number: SSM73588 Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours Bulletin Number: SSM73588 Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Bulletin Number: SSM73588 Attachm Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours Bulletin Number: SSM73588 Attachm Issue: Customers may report a flat battery or ?Low Battery - Please Start Engine? message after the vehicle has been standing for 24 to 60 hours. Bulletin Number: SSM73599 Issue: In cold weather (below -15 degrees Celsius / 5 degrees Fahrenheit) Diesel engines can experience difficulties with starting or engine running. This can lead to Roadside Assistance being necessary. Bulletin Number: SSM73603 Issue: Fuel misting may be seen from the fuel tank filler neck, with the fuel filler cap removed and when filling with Diesel fuel. Bulletin Number: SSM73634 Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate Bulletin Number: SSM73634 Issue: Vehicle fails PDI routine due to telematics will not activate- e-Call button fails to illuminate. Bulletin Number: SSM73636 Issue: There is a possibility that some XF vehicles within the VIN range above - ordered with 'Black pack' option - have the front bumper trims and other features incorrectly built against the ordered specification. Bulletin Number: SSM73671 A Customer may report one or more of: Lack of power, Restricted performance displayed on Instrument Cluster (IC), Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). Bulletin Number: SSM73671 A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). One or more of the following DTC?s may also be logged Bulletin Number: SSM73671 Attachm A Customer may report one or more of: ?Lack of power ?Restricted performance displayed on Instrument Cluster (IC) ?Malfunction Indicator Light (MIL) appears on Instrument Cluster (IC). One or more of the following DTC?s may also be logged Bulletin Number: SSM73690 Issue: Customer experiences park brake and/or ABS warning message on instrument cluster. Park Brake may not release. One or more of the following DTC's may be stored in the Anti-lock Brake System Control Module: C2007-13 - Right Motor - Cir Bulletin Number: SSM73690 Issue: Customer experiences park brake warning message on instrument cluster. Park Brake may not release. One or more of the following DTC's may be stored in the Anti lock Brake System Control Module: C2007-13 - Right Motor - Circuit Open, Bulletin Number: SSM73690 Attachm Issue: Customer experiences park brake warning message on instrument cluster. Park Brake may not release. One or more of the following DTC's may be stored in the Anti lock Brake System Control Module: C2007-13 - Right Motor - Circuit Open, Bulletin Number: SSM73700 ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Addi Bulletin Number: SSM73713 A customer may report a squeal noise coming from front brakes during brake application. This will usually occur whilst cold. Bulletin Number: SSM73728 Issue: The customer is unable to start their vehicle or a warning message displayed on the Instrument Cluster "Re-start will not be possible in xxxx miles". Any of the following DTC's may have been triggered: P203B, P203C, P203D, P215C. Alt Bulletin Number: SSM73781 The Image Processing Module A (IPMA)has not been updated to latest level software. Bulletin Number: SSM73789 Issue: The customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos Bulletin Number: SSM73789 Attachm Issue: The customer may experience a whirring/grinding noise while cranking the engine. In some cases the vehicle will not crank In addition, both the starter motor and the flywheel gear may be worn/damaged ? see attached photos Bulletin Number: SSM73793 Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice outpu Bulletin Number: SSM73798 Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live Bulletin Number: SSM73798 Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda Bulletin Number: SSM73798.1 Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda Bulletin Number: SSM73803 Issue: Injector Refit Kit (Service Part number: T2H33724) is shipped with BOSCH installation instruction sheet. Installation instructions are incorrect on the BOSCH installation sheet. Bulletin Number: SSM73809 Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder. Bulletin Number: SSM73813 Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152 Bulletin Number: SSM73813 Attachm Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152 Bulletin Number: SSM73822 Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle. Bulletin Number: SSM73822 Attachm Issue: At PDI there is a click noise from the front of the vehicle when turning the steering wheel (with the wheels on the ground). Noise is audible outside and inside the vehicle. Bulletin Number: SSM73824 Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Mi Bulletin Number: SSM73839 Issue: A concern has been identified on certain XF, XE and F-Pace vehicles equipped with the Ingenium 2.0L Diesel Engine which may exhibit an audible engine whine detectable within the cabin Bulletin Number: SSM73844 In the event that an SRS firing circuit is found to be damaged, please refer to SCN JLRP00128 and TOPIx (workshop manual section 418-02 - Description and Operation ? Diagnosis and Testing) for the updated wiring repair standard and guidelin Bulletin Number: SSM73850 Issue: The technician may notice that the All Terrain Control Module (ATCM) shows offline within the ECU diagnostics menu, of Pathfinder. The concern prevents the technician from using Pathfinder to diagnose or rectify concerns with ATCM. Bulletin Number: SSM73852 Issue: Customer may complain that ? Gearbox fault is displayed on the Instrument Cluster (IC) Flashing ?D? on the Transmission Control Switch and/or Instrument Cluster (IC) following an ECO Stop/Start event. Bulletin Number: SSM73854 Issue: Customer may report water ingress into the vehicle via the rear High Mounted Stop Lamp up to vin ranges, XF - Y00001 - 59625 2016 MY - 2017MY, XE - 900001 -995971 2016 - 2017 Solihull, XE - P00126- P28201 2017 - 2017 Bulletin Number: SSM73874 Issue: When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/ or ?SOS is not available? displayed on the instrument Cluster? due to activation failure. Bulletin Number: SSM73874 When carrying out the Pre Delivery Inspection routine using Pathfinder the e-call button may not illuminate and/ or ?SOS is not available? displayed on the instrument Cluster? due to activation failure. Bulletin Number: SSM73888 Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon Bulletin Number: SSM73888 Attachm Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon Bulletin Number: SSM73929 Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Bulletin Number: SSM73929 Attachm Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Bulletin Number: SSM73930 Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Bulletin Number: SSM73948 Issue: Customers may report that the Stop Start function is intermittently not working for long periods of time during a drive cycle. Bulletin Number: SSM73960 Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Bulletin Number: SSM73960.2 Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL Bulletin Number: SSM73960.2 Issue: The customer reports reduced performance with P0191-85 observed in the PCM. This may or may not also illuminate the MIL. DTCs P168F-00, P2178-00, or P144C-00 may be stored also. Bulletin Number: SSM73966 Issue: The customer reports a MIL and P144C-00 is observed in the PCM. Bulletin Number: SSM73975 Issue: JLR have received a number of reports reference timing chain cover plugs. Customers may complain of engine oil leaks as these plugs have become loose or come adrift over time. Bulletin Number: SSM74008 Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Bulletin Number: SSM74008Attachme Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Bulletin Number: SSM74023 Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam. Bulletin Number: SSM74034 Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on Bulletin Number: SSM74034 While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on the Inst Bulletin Number: SSM74038 Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns Bulletin Number: SSM74048 Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Bulletin Number: SSM74048 Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Bulletin Number: SSM74054 Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). Bulletin Number: SSM74054 ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). Bulletin Number: SSM74060 Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnost Bulletin Number: SSM74063 Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18M Bulletin Number: SSM74096 The retailer may notice that the passive start function does not work after the Pre Delivery Inspection (PDI) has been completed using Pathfinder. Bulletin Number: SSM74131 Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October. As part of our continued efforts in increasing our customer experience, the release contains the latest InControl softwar Bulletin Number: SSM74132 X260 / X760 left hand side of full TFT Instrument pack (IPC) goes blank when selecting "Polish" language from main menu. Bulletin Number: SSM74139 Excessive vibration of vehicle when stationary at idle. Bulletin Number: SSM74160 A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 Bulletin Number: SSM74160 Customer may report an unusual engine noise/loss or performance and illumination of the MIL lamp on the instrument cluster. Bulletin Number: SSM74160Attachme A customer may raise a concern with the Malfunction Indicator Lamp Illuminated on the instrument cluster with no driveability concern. During interrogation DTC?s P054A-00, P0014-71, P000B-00 and/or P0341-00, P054A-00, P0303-00 and P0302-00 Bulletin Number: SSM74162 Message on the Instrument cluster stating "Air suspension not in customer mode" Diagnostic trouble code (DTC) U3000-05 logged in the Chassis Control Module (CHCM) Vehicle suspension is in tight tolerance mode Bulletin Number: SSM74171 U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Bulletin Number: SSM74171 U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Bulletin Number: SSM74179 Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC). One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer C Bulletin Number: SSM74179Attachme Customer reports "Traction Reduced - 2 Wheel Drive Only? warning message displayed on the Instrument Cluster (IC). One or more of the DTC?s P1889-18, P1889-19, P1889-1F, P188E-11, P188E-12 and P188E-13 will be stored in the TCCM (Transfer C Bulletin Number: SSM74188 Customers may complain of engine oil leaks as the timing chain cover plug has become loose or come adrift over time. JLR has seen a recent increase in complaints about this issue. Bulletin Number: SSM74228 Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Bulletin Number: SSM74228Attachme Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Bulletin Number: SSM74240 Increasing numbers of Infotainment Master Controller (IMC) and Infotainment Slave Controller (ISC) have been replaced where a repair could have been completed without replacing the module. Analysis by JLR and the supplier shows: 1. No faul Bulletin Number: SSM74278 Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat Bulletin Number: SSM74280 Check Engine Light is illuminated and the DTC P0496-00 is stored in the PCM. Bulletin Number: SSM74285 Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Bulletin Number: SSM74287 InControl features not functioning in the vehicle due to mobile data connectivity concerns Bulletin Number: SSM74289 Customer complains DPF warning light is on. Diagnostics tool flag DTC P242B-64: Exhaust Gas Temperature Sensor Circuit Range/Performance Bank 1 Sensor 3 - Signal plausibility failure. Bulletin Number: SSM74304 After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work Bulletin Number: SSM74304 After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth®, Voice commands no longer work Bulletin Number: SSM74309 Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only. Bulletin Number: SSM74309Attachme Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only. Bulletin Number: SSM74312 "Traction Reduced - 2 Wheel Drive Only" Warning message displayed on the instrument cluster (IC) - One or more of the following DTCs will be stored in the Transfer Case Control Module (TCCM) : P1889-18, P1889-19, P1889-1F, P188E-11, P188E-1 Bulletin Number: SSM74337 Variations of P0087 for the fuel rail pressure sensor are stored in the PCM Bulletin Number: SSM74375 Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P218 Bulletin Number: SSM74408 Telematics Control Module (TCU) fails activation during the Pre Delivery Inspection (PDI) or the eCall button does not illuminate after PDI. Bulletin Number: SSM74447 Inconsistent Bluetooth connectivity for Android based operating systems following an Android software update to PIE 9. The concern will only affect New Low line Infotainment (NLI) systems. Bulletin Number: SSM74461 Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying, stowing or experiencing partial operation. Affecting 18MY onwards only. Bulletin Number: SSM74490 Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern Bulletin Number: SSM74490Attachme Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern 2018 JAGUAR XJ Bulletin Number: H176 UPS12518-2B Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. Bulletin Number: JA17TE-09 Temporary Suspension of 17C Next Generation Infotainment (NGI) Download Bulletin Number: JTB00343NAS5 Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging. Bulletin Number: JTB00349NAS2 A clatter/knock/rattle noise may be heard from the engine. Bulletin Number: JTB00552NAS3 Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa Bulletin Number: JTB00552NAS4 Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa Bulletin Number: JTB00552NAS6 In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions. Bulletin Number: JTB00552NAS7 In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions. Bulletin Number: JTB00566NAS4 An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area. Bulletin Number: JTB00593NAS1 Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions:? Introduction of text Bulletin Number: JTB00593NAS2 In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message Bulletin Number: JTB00619NAS1 The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched Bulletin Number: JTB00619NAS2 The reissue replaces all previous version. Please destroy all previous versions. Bulletin Number: JTB00619NAS2.1 A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat Bulletin Number: JTB00619NAS2.2 A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat Bulletin Number: JTB00619NAS2.3 A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat Bulletin Number: NAS18.12.014 Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. This program does not Bulletin Number: SFCC_08MAR18 Jaguar Land Rover Shop Foreman Conference Call Bulletin Number: SFCC_08MAR18_07 TCU activation at PDI Bulletin Number: SFCC_09AUG18_REV 18C - New face of InControl Touch Pro and 18C software improvements Bulletin Number: SFCC_09AUG18_REV A customer may complain of a Check Engine Lamp illumination or poor engine performance. Bulletin Number: SFCC_09AUG18_REV A customer may report "Hood Open" message displays on IP with hood closed. Bulletin Number: SFCC_09AUG18_REV InControl Touch Pro phase 4 customer letter Bulletin Number: SFCC_09AUG18_REV SIM card activation issues Bulletin Number: SFCC_10JAN19_Sli InControl Touch Pro Inoperative Bulletin Number: SFCC_10JAN19_Sli The Check Engine Lamp is on. Bulletin Number: SFCC-11JAN18 Att Customers may report slow demisting of interior windows during freezing temperatures. Bulletin Number: SFCC_14DEC17 Presentation from Dealer Shop Foreman Conference Call Bulletin Number: SFCC_14MAR19_Sli Automatic Emergency Braking not available. Forward alert not available. Emergency Lane Keeping not available. Bulletin Number: SFCC_14MAR19_Sli Poor quality from Voice Control. Poor quality from Voice Command Bulletin Number: SFCC_14MAR19_Sli TCU_3 programming failures Bulletin Number: SFCC_14MAR19_Sli The Check Engine Lamp is on and the vehicle is running rough. Bulletin Number: SFCC_APRIL19_Sli Automatic Emergency Braking Not Available in Instrument Pack Bulletin Number: SFCC_APRIL19_Sli PCV DiaphramTorn. The Check Engine Lamp is illuminated. Bulletin Number: SFCC_APRIL19_Sli TCU_3 programming failures Bulletin Number: SFCC_APRIL19_Sli The yellow reflector in the headlamp assembly is delaminating Bulletin Number: SFCC Jul12 2018 A customer may complain of a check engine lamp in the instrument cluster and/or poor engine performance Bulletin Number: SFCC_JUL19_Slide Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available Bulletin Number: SFCC_JUL19_Slide Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw Bulletin Number: SFCC_JUL19_Slide Popping sound or crackling noise from the audio system while in use. Bulletin Number: SFCC_JUL19_Slide TCU_3 Programming failures Bulletin Number: SFCC_JUL19_Slide The tire valve stem is broken or cracked. Bulletin Number: SFCC-JUN19-Slide Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available. Bulletin Number: SFCC-JUN19-Slide InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status. Bulletin Number: SFCC-JUN19-Slide Intermittent Bluetooth connection on Android equipped device with software 9.0 Bulletin Number: SFCC-JUN19-Slide Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software Bulletin Number: SFCC-JUN19-Slide Popping sound or crackling noise from the audio system while in use. Bulletin Number: SFCC-JUN19-Slide TCU_3 Programming failures Bulletin Number: SFCCMAY19Slide13 Incorrect DEF Quality & No Restarts in ?XXX? Miles is on the IPC Bulletin Number: SFCCMAY19Slide23 Automatic Emergency Braking not available. Forward alert not available. Emergency Lane Keeping not available. Bulletin Number: SFCCMAY19Slide24 TCU_3 programming failures Bulletin Number: SFCCMAY19Slide25 Popping sound or crackling noise from the audio system while in use. Bulletin Number: SFCC-Slide22 InControl Touch Pro Inoperative Bulletin Number: SSM58558 Issue: Submitting a Brake Noise EPQR Bulletin Number: SSM71538 Issue: Customer may report door lock cylinder cover missing or has become adrift. Bulletin Number: SSM71538.1 Issue: Customer may report door lock cylinder cover missing or has become adrift. Bulletin Number: SSM71538.1 Attac Issue: Customer may report door lock cylinder cover missing or has become adrift. Bulletin Number: SSM71538.2 Issue: Customer may report door lock cylinder cover missing or has become adrift. Bulletin Number: SSM71538.2 Attac Issue: Customer may report door lock cylinder cover missing or has become adrift. Bulletin Number: SSM71538 Attachm Issue: Customer may report door lock cylinder cover missing or has become adrift. Bulletin Number: SSM72254 Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Bulletin Number: SSM72302 Issue: B1412-96 being flagged in the Gateway Module Bulletin Number: SSM72307 Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blo Bulletin Number: SSM72307 The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage c Bulletin Number: SSM72498 Issue: Wheel stud failures (fractures). Bulletin Number: SSM72865 Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Bulletin Number: SSM72865 Attachm Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement. Bulletin Number: SSM72926 Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing. Bulletin Number: SSM72960 Issue: Tunescan does not operate, scrolling window animation is constantly running. Bulletin Number: SSM73067 Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2. Bulletin Number: SSM73139 Issue: Users might be experiencing an issue where the navigation guidance may not work. When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation. Bulletin Number: SSM73298 Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Lim Bulletin Number: SSM73384 Issue: Rear differential oil leak evident from the pinion seal. Bulletin Number: SSM73410 Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD. Bulletin Number: SSM73417 Issue: When the hard keys on the rear seat centre switch pack are operated pressing the Left Hand switch activates the Right Hand seat heater. Pressing the Right Hand switch activates the Left Hand seat heater. Bulletin Number: SSM73419 Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed. Bulletin Number: SSM73462 Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone Bulletin Number: SSM73511 Issue: Jaguar headlining cleaning products Bulletin Number: SSM73520 When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all. Bulletin Number: SSM73554 Issue: Park distance control (PDC) audio tones inconsistent with visual display. Bulletin Number: SSM73634 Issue: Vehicle fails PDI routine due to telematics will not activate ? e-Call button fails to illuminate Bulletin Number: SSM73634 Issue: Vehicle fails PDI routine due to telematics will not activate- e-Call button fails to illuminate. Bulletin Number: SSM73660 Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identi Bulletin Number: SSM73700 ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Addi Bulletin Number: SSM73793 Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice outpu Bulletin Number: SSM73798 Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live Bulletin Number: SSM73798 Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda Bulletin Number: SSM73798.1 Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda Bulletin Number: SSM73809 Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder. Bulletin Number: SSM73813 Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152 Bulletin Number: SSM73813 Attachm Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152 Bulletin Number: SSM73824 Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Mi Bulletin Number: SSM73824 Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Bulletin Number: SSM73888 Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon Bulletin Number: SSM73888 Attachm Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon Bulletin Number: SSM73929 Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Bulletin Number: SSM73929 Attachm Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder. Bulletin Number: SSM73930 Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control. Bulletin Number: SSM74008 Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Bulletin Number: SSM74008Attachme Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements. Bulletin Number: SSM74023 Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam. Bulletin Number: SSM74034 Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on Bulletin Number: SSM74034 While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on the Inst Bulletin Number: SSM74038 Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns Bulletin Number: SSM74048 Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Bulletin Number: SSM74048 Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative. Bulletin Number: SSM74054 Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). Bulletin Number: SSM74054 ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit). Bulletin Number: SSM74060 Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnost Bulletin Number: SSM74063 Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18M Bulletin Number: SSM74131 Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October. As part of our continued efforts in increasing our customer experience, the release contains the latest InControl softwar Bulletin Number: SSM74171 U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Bulletin Number: SSM74171 U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start. Bulletin Number: SSM74228 Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Bulletin Number: SSM74228Attachme Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle. Bulletin Number: SSM74278 Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat Bulletin Number: SSM74285 Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain. Bulletin Number: SSM74287 InControl features not functioning in the vehicle due to mobile data connectivity concerns Bulletin Number: SSM74304 After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work Bulletin Number: SSM74309Attachme Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only. Bulletin Number: SSM74375 Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P218 Bulletin Number: SSM74408 Telematics Control Module (TCU) fails activation during the Pre Delivery Inspection (PDI) or the eCall button does not illuminate after PDI. Bulletin Number: SSM74490 Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern Bulletin Number: SSM74490Attachme Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern Recalls for 2018 Jaguar
2018 JAGUAR E-PACE NHTSA Campaign ID: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS Manufacturer: Jaguar Land Rover North America, LLC Manufacture Dates: 01/05/2018 - 01/05/2018 Potential Units Affected: 41 Defect Description:
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 Jaguar E-Pace vehicles. The brackets that secure the front brake hoses may not have been installed properly, allowing the front brake hoses to contact the tires, possibly resulting in a brake fluid leak.
Consequence:
A brake fluid leak can lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
Action:
Jaguar will notify owners, and dealers will inspect the front brake hose brackets, replacing any that do not provide sufficient clearance, free of charge. The recall began on April 16, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H074.
2018 JAGUAR E-PACE NHTSA Campaign ID: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL Manufacturer: Jaguar Land Rover North America, LLC Manufacture Dates: 11/10/2017 - 01/09/2018 Potential Units Affected: 10073 Defect Description:
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 Jaguar XE, XF, E-PACE, F-PACE and F-TYPE vehicles equipped with a 2.0L gasoline engine. The fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bay.
Consequence:
A fuel leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Action:
Jaguar will notify owners, and dealers will replace the fuel rail, free of charge. The recall began on March 8, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H081.
2018 JAGUAR F-PACE NHTSA Campaign ID: ELECTRICAL SYSTEM: SOFTWARE Manufacturer: Jaguar Land Rover North America, LLC Manufacture Dates: 09/01/2016 - 08/18/2017 Potential Units Affected: 3002 Defect Description:
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 F-Pace vehicles. The Instrument Cluster (IC) may intermittently go blank.
Consequence:
A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
Action:
Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall began on February 16, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Note: This recall expands the scope of vehicles recalled under 17V-678. Jaguar's number for this recall is H056.
2018 JAGUAR F-PACE NHTSA Campaign ID: ELECTRICAL SYSTEM: INSTRUMENT PANEL Manufacturer: Jaguar Land Rover North America, LLC Manufacture Dates: 09/01/2016 - 08/18/2017 Potential Units Affected: 7036 Defect Description:
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.
Consequence:
A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
Action:
Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H056.
2018 JAGUAR F-PACE NHTSA Campaign ID: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL Manufacturer: Jaguar Land Rover North America, LLC Manufacture Dates: 12/05/2016 - 12/09/2017 Potential Units Affected: 10073 Defect Description:
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 Jaguar XE, XF, E-PACE, F-PACE and F-TYPE vehicles equipped with a 2.0L gasoline engine. The fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bay.
Consequence:
A fuel leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Action:
Jaguar will notify owners, and dealers will replace the fuel rail, free of charge. The recall began on March 8, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H081.
2018 JAGUAR F-PACE NHTSA Campaign ID: ELECTRICAL SYSTEM: INSTRUMENT PANEL Manufacturer: Jaguar Land Rover North America, LLC Manufacture Dates: 09/01/2016 - 08/18/2017 Potential Units Affected: 3002 Defect Description:
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 F-Pace vehicles. The Instrument Cluster (IC) may intermittently go blank.
Consequence:
A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
Action:
Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall began on February 16, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Note: This recall expands the scope of vehicles recalled under 17V-678. Jaguar's number for this recall is H056.
2018 JAGUAR F-TYPE NHTSA Campaign ID: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL Manufacturer: Jaguar Land Rover North America, LLC Manufacture Dates: 07/12/2017 - 01/16/2018 Potential Units Affected: 10073 Defect Description:
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 Jaguar XE, XF, E-PACE, F-PACE and F-TYPE vehicles equipped with a 2.0L gasoline engine. The fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bay.
Consequence:
A fuel leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Action:
Jaguar will notify owners, and dealers will replace the fuel rail, free of charge. The recall began on March 8, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H081.
2018 JAGUAR F-TYPE NHTSA Campaign ID: EXTERIOR LIGHTING:TURN SIGNAL Manufacturer: Jaguar Land Rover North America, LLC Manufacture Dates: 03/09/2017 - 04/18/2017 Potential Units Affected: 19 Defect Description:
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 Jaguar F-TYPE vehicles equipped with Highline headlamps. If a front turn signal indicator stops working, the visual and audible turn signal reminders do not flash or chime faster as required. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, reflective devices, and associated equipment."
Consequence:
Without the change to the flash and chime rate, the driver may not know that a turn signal is not working. If the turn signal is not working, other drivers will not be aware that the vehicle is turning, increasing the risk of a crash.
Action:
Jaguar will notify owners, and dealers will update the vehicle's software, free of charge. The recall began on July 12, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H026.
2018 JAGUAR XE NHTSA Campaign ID: ELECTRICAL SYSTEM: INSTRUMENT PANEL Manufacturer: Jaguar Land Rover North America, LLC Manufacture Dates: 03/28/2017 - 08/18/2017 Potential Units Affected: 7036 Defect Description:
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.
Consequence:
A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
Action:
Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H056.
2018 JAGUAR XE NHTSA Campaign ID: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL Manufacturer: Jaguar Land Rover North America, LLC Manufacture Dates: 07/31/2017 - 12/20/2017 Potential Units Affected: 10073 Defect Description:
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 Jaguar XE, XF, E-PACE, F-PACE and F-TYPE vehicles equipped with a 2.0L gasoline engine. The fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bay.
Consequence:
A fuel leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Action:
Jaguar will notify owners, and dealers will replace the fuel rail, free of charge. The recall began on March 8, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H081.
2018 JAGUAR XF NHTSA Campaign ID: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL Manufacturer: Jaguar Land Rover North America, LLC Manufacture Dates: 05/04/2017 - 11/15/2017 Potential Units Affected: 10073 Defect Description:
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 Jaguar XE, XF, E-PACE, F-PACE and F-TYPE vehicles equipped with a 2.0L gasoline engine. The fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bay.
Consequence:
A fuel leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Action:
Jaguar will notify owners, and dealers will replace the fuel rail, free of charge. The recall began on March 8, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H081.
2018 JAGUAR XF NHTSA Campaign ID: AIR BAGS Manufacturer: Jaguar Land Rover North America, LLC Manufacture Dates: 10/13/2017 - 12/14/2017 Potential Units Affected: 307 Defect Description:
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 XF Sportbrake vehicles. The Supplemental Restraint System (SRS) calibration may be incorrect, possibly causing the frontal air bags to deploy improperly in a low speed crash.
Consequence:
In the event of a crash, the driver and the front seat passenger may not be properly protected by the frontal air bags, increasing their risk of injury.
Action:
Jaguar will notify owners, and dealers will update the software for the air bag system, free of charge. The recall is expected to begin April 6, 2018. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H090.
2018 JAGUAR XF NHTSA Campaign ID: ELECTRICAL SYSTEM: INSTRUMENT PANEL Manufacturer: Jaguar Land Rover North America, LLC Manufacture Dates: 09/08/2016 - 08/18/2017 Potential Units Affected: 7036 Defect Description:
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017-2018 Jaguar XF and F-Pace, 2016-2017 Jaguar XJ and 2018 Jaguar XE vehicles. The instrument cluster (IC) may intermittently go blank.
Consequence:
A blank instrument cluster will not show important information like vehicle speed, increasing the risk of a crash.
Action:
Jaguar will notify owners, and dealers will update the vehicle software, free of charge. The recall is expected to begin December 19, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H056.
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