Sport Compact Only Claims Industry's Best Pricing and Customer Service Guarantee
PHOENIX--Aug. 8, 2005--Sport Compact Only (SCO), a Phoenix-based retailer of aftermarket performance products for sport compact vehicles, today announced its exclusive SCO 1-2-3 Guarantee, a first-in-the-industry guarantee program highlighting SCO's low prices and extraordinary customer service. The SCO 1-2-3 Guarantee assures customers of 110% price protection, zero-hassle returns and on-time shipping.First, SCO guarantees low pricing throughout their entire catalog of sport compact parts and accessories -- more than 75,000 of them -- by offering 110% price protection both before and after the sale. "Sport compact enthusiasts need no longer shop around for the best value, because they can rest assured that they will find it here," said CEO Roger Falcione. "If they do happen to find their item advertised elsewhere for less, we spare them the agony of buyer's remorse."
Second, SCO embraces every sale with extraordinary customer service. Customers who are less than 100% satisfied with their purchases may return them to SCO within 10 days with absolutely no restock fees. SCO will even pick up the tab for domestic return shipping on most items. "Until today, this level of customer service did not exist in the aftermarket industry," said COO Joel Borovay. "Our customers are passionate about their cars, and we want them to know they are buying auto parts from a company that is passionate about providing extraordinary customer service."
Third, SCO guarantees on-time shipping on all orders. Every order is assigned a guaranteed shipping date. If SCO misses that date, they will give the customer a $25 coupon good toward any future purchase. "In an industry full of backorders, shortages and other nasty surprises, customers want someone who will back up their promises with real substance," said Falcione.
The SCO 1-2-3 Guarantee is the first of its kind in the sport compact aftermarket industry. It raises the bar on customer service and effectively eliminates some of the biggest obstacles to buying performance auto parts online.
About Sport Compact Only
Sport Compact Only, a division of MotorWeb Inc., is located at 4828 S. 40th St., Phoenix, AZ 85040. Sport Compact Only is the one-stop source for aftermarket performance auto parts and accessories for import and domestic sport compact cars. The company is a reseller and wholesale distributor of auto parts and accessories for more than 75,000 parts from more than 150 of the largest automotive parts manufacturers in the world. Enthusiasts can purchase parts by visiting the company's Web site at www.sportcompactonly.com or by calling 888- 766-0022.
For more information about Sport Compact Only, call 888-766-0022 in the United States or visit www.sportcompactonly.com.