Top Local Towing Contractors Honored by Auto Club for Excellent Performance
10 April 2000
Top Local Towing Contractors Honored by Auto Club for Excellent Performance
LOS ANGELES--April 10, 2000--Forty-four Southern California towing contractors have received the Automobile Club of Southern California's second annual Service Pro Awards for outstanding performance. The awards honor contractors who met high performance standards every business quarter during 1999. The recipients represent the top 10% of all stations in a network of more than 300 contractors that provide 24-hour towing and roadside assistance for Auto Club members throughout Southern California.Six of the 44 stations - H.A.R. Transport & Towing, Inc. in Reseda, Oliver's Towing in Santa Maria, Bob Holzer Towing & Storage in Santa Barbara, Cesare's Visalia Service Center in Visalia, A & B Towing in Costa Mesa and Westside Tow in West Los Angeles - received special recognition for maintaining "excellent" ratings in all performance categories during all four quarters of 1999. Additionally, A & B Towing of Costa Mesa was recognized as the top performer and received the Service Provider of the Year award.
Service Pro honorees are rated according to call response time, number of complaints and member satisfaction.
"The Service Pro Awards recognize towing contractors who consistently deliver the best service to our members," said John Brower, group manager of contract station relations for the Auto Club. "Our members expect fast, dependable and courteous service when they call the Auto Club for roadside assistance, so we closely monitor our contractors in order to improve the quality of the service provided."
The Service Pro Awards recipients, including those who are second-year winners, are:
Inyo/Mono Counties Channel Union 76, Inc., Lee Vining Kern County Darrell's Body Shop, Taft, 2 years Interstate Towing, Frazier Park Martin's Towing Service, Wasco, 2 years Top Gun Towing, Mojave, 2 years Los Angeles County: Brentwood Club Service, Los Angeles Camino Real Towing, Canoga Park Crescenta Valley Tow, Inc., La Crescenta, 2 years Dickson Motor Service, San Gabriel, 2 years H.A.R. Transport & Towing, Inc., Reseda, 2 years Petra Towing & Auto Repair, Montebello Sierra Automotive & Towing, Lancaster Western Avenue Towing, Los Angeles Westside Tow, Los Angeles, 2 years Orange County A & B Towing, Costa Mesa, 2 years A & E Towing, Cypress Brea Towing Service, LLC, Brea Mandic Motors, Inc., Huntington Beach, 2 years Riverside County Blythe Freeway Towing, Blythe San Bernardino County Big Z Auto Works, Inc., San Bernardino Broncs Towing, Inc., Redlands Blackwell Bros. Automotive, San Bernardino, 2 years Cal's Auto Repair & Towing, Yucaipa David Bailey's Auto Repair, Twentynine Palms Hill's Towing, Yucca Valley Martinez Towing, Upland San Diego County Kearny Mesa Towing, San Diego Wind 'n Sea Towing, San Diego San Luis Obispo County Chuck's Towing, Inc., Morro Bay, 2 years Pete Johnston Chevrolet, Paso Robles, 2 years Rainbow Towing, Atascadero Santa Barbara County Bob Holzer Towing & Storage, Santa Barbara Colson's Towing, Inc., Carpinteria Oliver's Towing, Santa Maria, 2 years Roy Jensen Chevron, Santa Barbara Speedy Load'um Towing, Lompoc, 2 years Tulare County Cesare's Visalia Service Center, Visalia, 2 years Sequoia-Kings Canyon Park Services, Co., Kings Canyon National Park Ventura County Airport Chevron, Inc., Oxnard, 2 years Bob Carlson Automotive & Towing, Ventura, 2 years Eddie's Towing, Newbury Park Gene's Towing Service, Thousand Oaks, 2 years Roy's Towing, Inc., Newbury Park, 2 years Sierra Towing & Transport Co., Inc., Westlake Village, 2 years
The Auto Club provides towing and roadside assistance to its members in the 13 Southern California counties of Imperial, Inyo, Kern, Los Angeles, Mono, Orange, Riverside, San Bernardino, San Diego, San Luis Obispo, Santa Barbara, Tulare and Ventura. In addition to towing, roadside assistance services include mechanical first aid, tire change, jump-start and fuel delivery, lock-out and locksmith.
The Automobile Club of Southern California, the largest affiliate of the AAA, has been serving members since 1900. Today, the Auto Club's members benefit by the organization's roadside assistance, insurance services, travel agency, financial products, automotive pricing, buying and financing programs, automotive testing and analysis, trip planning services, highway and transportation safety programs and legislative advocacy. Information about these products and services is available on the Auto Club's Web site at www.aaa-calif.com.