Mazda Buyers Guide

 

 2016 Mazda CX-9 AWD 4dr Sport

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MSRP: $33,320
Invoice: $31,535

Gas Mileage:
CTY: 21    HWY: 26    CMB: 23
Engine/Fuel: 4 Cylinder Engine/Turbocharged /2.5 L/152 Intercooled Turbo Regular Unleaded I-4
Transmission: Automatic w/OD
Door/Body Style: /Sport Utility,4WD Sport Utility Vehicles
Drive Type: All Wheel Drive

Prices/Warranty

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  • General
  • MSRP: $33,320
  • Invoice Price: $31,535
  • Destination Charge: $0
  • Warranty
  • Basic (Month): 36
  • Basic (Mileage): 36,000
  • Powertrain (Month): 60
  • Powertrain (Mileage): 60,000
  • Rust (Month):  
  • Rust (Mileage):  

Engine & Emissions

View engine and emission data on this vehicle.
  • Engines & Emissions
  • 4 Cylinder Engine
  • Turbocharged
  • Engine
  • Type of Engine: 4 Cylinder Engine/Turbocharged
  • Displacement (CC): 2.5 L/152
  • Fuel System: Gasoline Direct Injection
  • Horsepower @ RPM: 227 @ 5000
  • Torque @ RPM: 310 @ 2000
  • Fuel Type: Intercooled Turbo Regular Unleaded I-4

Dimensions

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  • Exterior Dimensions
  • Track Front: 65.3
  • Track Rear: 65.2
  • Overall Length (in): 199.4
  • Wheelbase (in): 115.3
  • Curb weight (lbs): 4301
  • Interior Dimensions
  • Seating capacity - Standard: 7
  • Seating Capacity - Maximum: 7
  • Headroom front (in): 39.3
  • Headroom rear (in): 38.5
  • Hip room front (in): 56.7
  • Hip room rear (in): 57.4
  • Leg room front (in): 41
  • Leg room rear (in): 39.4
  • Shoulder room front (in): 57.9
  • Shoulder room rear (in): 58.1
  • Third seat head room (in): 35.4
  • Third seat leg room (in): 29.7
  • Third seat shoulder room (in): 53.1
  • Third seat hip room (in): 40.1

Features

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  • Exterior
    • Auto Off Projector Beam Led Low/High Beam Daytime Running Auto-Leveling Headlamps w/Delay-Off
    • Black Bodyside Cladding and Black Wheel Well Trim
    • Black Rear Bumper
    • Body-Colored Door Handles
    • Body-Colored Front Bumper w/Black Bumper Insert
    • Body-Colored Power Side Mirrors w/Manual Folding and Turn Signal Indicator
    • Chrome Grille
    • Chrome Side Windows Trim and Black Rear Window Trim
    • Clearcoat Paint
    • Compact Spare Tire Mounted Inside Under Cargo
    • Deep Tinted Glass
    • Fixed Rear Window w/Fixed Interval Wiper, Heated Wiper Park and Defroster
    • Fully Galvanized Steel Panels
    • LED Brakelights
    • Liftgate Rear Cargo Access
    • Lip Spoiler
    • Steel Spare Wheel
    • Tailgate/Rear Door Lock Included w/Power Door Locks
    • Tires: P255/60R18
    • Variable Intermittent Wipers
    • Wheels: 18" x 8J Aluminum Alloy
  • Heating, Ventilation & Air Conditioning
    • A/C
    • Climate Control
    • Multi-Zone A/C
    • Rear A/C
  • Entertainment, Communication & Navigation
    • 2 LCD Monitors In The Front
    • AM/FM Stereo
    • Auxiliary Audio Input
    • Bluetooth Connection
    • Bluetooth Wireless Phone Connectivity
    • Fixed Antenna
    • HD Radio
    • MAZDA CONNECT Infotainment System -inc: voice command, radio broadcast data system, Aha internet radio, Pandora internet radio, Stitcher internet radio, E911 emergency notification and SMS text message audio delivery/reply
    • MP3 Player
    • Radio: AM/FM Sound System w/6 Speakers -inc: 7.0" color multi information display, auxiliary audio input jack, (2) USB inputs, HD Radio and Bluetooth audio profile
    • Radio w/Seek-Scan, MP3 Player, Clock, Speed Compensated Volume Control and Steering Wheel Controls
  • Wheels & Tires
    • Aluminum Wheels
    • Temporary Spare Tire
    • Tire Pressure Monitor
    • Tires - Front All-Season
    • Tires - Rear All-Season
  • Windows, Mirrors & Wipers
    • Driver Vanity Mirror
    • Passenger Vanity Mirror
    • Power Mirror(s)
    • Power Windows
    • Privacy Glass
    • Rear Defrost

Safety Features

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  • Safety Features
  • ABS And Driveline Traction Control
  • Airbag Occupancy Sensor
  • Back-Up Camera
  • Brake Assist
  • Child Safety Locks
  • Curtain 1st, 2nd And 3rd Row Airbags
  • Daytime Running Lights
  • Driver Air Bag
  • Dual Stage Driver And Passenger Front Airbags
  • Dual Stage Driver And Passenger Seat-Mounted Side Airbags
  • Electronic Stability Control (ESC) And Roll Stability Control (RSC)
  • Front Head Air Bag
  • Front Side Air Bag
  • Headlights-Auto-Leveling
  • Integrated Turn Signal Mirrors
  • Low Tire Pressure Warning
  • MAZDA CONNECT Emergency S.O.S
  • Outboard Front Lap And Shoulder Safety Belts -inc: Rear Center 3 Point, Height Adjusters and Pretensioners
  • Passenger Air Bag
  • Passenger Air Bag Sensor
  • Rear Child Safety Locks
  • Rear Head Air Bag
  • Side Impact Beams
  • Stability Control
  • Traction Control
  • Anti-Theft
  • Keyless Entry
  • Power Door Locks
  • Braking & Traction
  • 4-Wheel Disc Brakes
  • ABS

Read Reviews

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*Fuel Economy Guide

Research the yearly spend on gasoline for every Mazda in our database.

  • The fuel economy calculations assume annual mileage of 15,000 miles, 45% of which is highway miles and 55% city miles and fuel costs of $2.79 per gallon. These figures can be adjusted to more accurately reflect your driving style and fuel costs in your area:

     






 

*NHTSA Test Results

Get crash test results, service bulletins, and product recalls for every Mazda model.

  •  

    Crash Test Data for 2016 Mazda

    Mazda Vehicle Front Star Rating Side Star Rating Rollover Resistance Rating
    Driver Passenger Front Seat Rear Seat
    2016 CX-3 SUV AWD
    2016 CX-3 SUV FWD
    2016 CX-5 SUV AWD
    2016 CX-5 SUV FWD
    2016 Mazda6 4DR FWD

     

    Service Bulletins for 2016 Mazda

    2016 MAZDA CX-3
    Bulletin Number: 00-001-15-3075
    IN SUPPORT OF THE NEW MAZDA MX-5 AND CX-3, MAZDA WILL MAKE AVAILABLE FOR LOAN ON A AS-NEEDED BASIS, A SPECIAL SERVICE TOOL (SST) TO ALLOW FOR THE RADAR AIMING OF THE BLIND SPOT MONITORING (BSM) SYSTEM. THE (BSM) RADAR AIMING IS PERFORMED
    Bulletin Number: 00-001-16-3127
    IN SUPPORT OF IMPROVED ELECTRICAL DIAGNOSIS ON SKYACTIV VEHICLES, MAZDA WILL SHIP A TERMINAL TEST KIT TO ALL DEALERS. THE TEST KIT IS DESIGNED PECIFICALLY FOR SKYACTIV MODULE TERMINALS. THE SST WILL BE SHIPPED BY MAZDAS TOOL VENDOR BOSCH
    Bulletin Number: 00-001-18-3446
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
    Bulletin Number: 00-001-18-3446a
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
    Bulletin Number: 00-001-19-3560
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
    Bulletin Number: 00-002-19-3561
    Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap
    Bulletin Number: 00-003-17-3406
    In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on a "as-needed" basis, aSpecial Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. The (BSM) radar aiming is performed w
    Bulletin Number: 00-003-18-3480
    Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro
    Bulletin Number: 00-003-18-3480a
    Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap
    Bulletin Number: 00-003-19-3583
    In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
    Bulletin Number: 00-004-12-2741
    MAZDA HAS DEVELOPED FACTORY RECOMMENDED SCHEDULED MAINTENANCE SERVICES THAT SUPPORT ALL MAJOR VEHICLE SYSTEMS. MAZDA RECOMMENDS DEALERS FOLLOW THE SCHEDULED MAINTENANCE TABLES AS CITED IN THE VEHICLE-SPECIFIC WORKSHOP MANUAL OR OWNERS MANU
    Bulletin Number: 00-004-16-3237
    RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNERS MANUAL.
    Bulletin Number: 00-004-18-3515
    In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on a "as-needed" basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. The(BSM) radar aiming is performed w
    Bulletin Number: 00-005-16-3245
    IN SUPPORT OF THE NEW MAZDA MX-5 AND CX-3, MAZDA WILL MAKE AVAILABLE FOR LOAN ON A AS-NEEDED BASIS, A SPE-CIAL SERVICE TOOL (SST) TO ALLOW FOR THE RADAR AIMING OF THE BLIND SPOT MONITORING (BSM) SYSTEM. THE (BSM) RADAR AIMING IS PERFORMED
    Bulletin Number: 01-001-19-3551
    This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
    Bulletin Number: 01-002-17-3299a
    When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
    Bulletin Number: 01-002-19-3552
    The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
    Bulletin Number: 01-003-19-3557
    Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte
    Bulletin Number: 01-004-17-3317a
    Some vehicles may experience an engine that runs rough and the check engine light on with DTCs P0201 and P0204 or P0202 and P0203. NOTE: Engine misfire related DTCs (P0301, P0302, P0303, P0304) are usually stored at the same time. P0201:00
    Bulletin Number: 01-004-19-3558
    On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a
    Bulletin Number: 01-005-18-3415
    Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded P0524:00 - Engine oil pressure too low This is caused by a drop in engine oil press
    Bulletin Number: 01-005-19-3548
    Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). The concern is most likely the result of the customer not getting the fuel cap completely close
    Bulletin Number: 01-006-18-3429
    When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
    Bulletin Number: 01-006-19-3549
    The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazda models, there is no key cylinder on the steering column. Therefore, the engine cannot be started with the auxiliary key if the room
    Bulletin Number: 01-007-19-3541
    When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
    Bulletin Number: 01-008-17-3376
    Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. This is caused by a drop in engine oil pre
    Bulletin Number: 01-008-18-3451
    This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
    Bulletin Number: 01-008-19-3568
    Some customer using "Flexible" setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTANCE at the wrong time
    Bulletin Number: 01-008-19-3568a
    Some customer using âÃÂÃÂFlexibleâÃÂÝ setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTA
    Bulletin Number: 01-009-16-3172B
    SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY.P0015:00 - EXHAUST CMP TIMING OVER-RETARDEDP0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSU
    Bulletin Number: 01-009-18-3452
    The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
    Bulletin Number: 01-011-18-3456
    The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fu
    Bulletin Number: 01-012-18-3474
    Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte
    Bulletin Number: 01-013-16-3202
    SOME VEHICLES MAY EXHIBIT THE ACCELERATOR PEDAL HINGE SEPARATING FROM THE BASE IN COLD TEMPERATURES BELOW 32 DEGREES FAHRENHEIT (0 DEGREES CELSIUS).THE ACCELERATOR PEDAL HAS BEEN CHANGED TO INCREASE DURABILITY.
    Bulletin Number: 01-013-18-3478
    Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely closed
    Bulletin Number: 01-014-15-3055
    FREQUENT ENGINE STARTS UNDER EXTREMELY COLD AMBIENT TEMPERATURES MAY RESULT IN OIL SEEPAGE FROM THE ENGINE OIL PRESSURE SWITCH. THIS CONCERN MAY BE CAUSED BY A LACK OF DURABILITY OF THE OIL PRESSURE SWITCH UNDER THESE CONDITIONS. TO CORRECT
    Bulletin Number: 01-014-15-3055A
    FREQUENT ENGINE STARTS UNDER EXTREMELY COLD AMBIENT TEMPERATURES MAY RESULT IN OIL SEEPAGE FROM THE ENGINE OIL PRESSURE SWITCH. THIS CONCERN MAY BE CAUSED BY A LACK OF DURABILITY OF THE OIL PRESSURE SWITCH UNDER THESE CONDITIONS. TO CORRECT
    Bulletin Number: 01-014-18-3487
    Some customer using "Flexible" setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTANCE at the wrong time
    Bulletin Number: 01-016-18-3522
    On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a
    Bulletin Number: 01-016-19-3627
    Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. This is caused by a drop in engine oil pre
    Bulletin Number: 01-018-15-3070
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P2610 AND P2507 STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. P2610:00: INSTRUMENT CLUSTER INTERNAL ENGINE OFF TIMER PERFORMANCE PROBLEM P2507:00: PCM
    Bulletin Number: 02-001-19-3550
    Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
    Bulletin Number: 02-002-18-3300d
    Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning the steering wheel while the vehicle is stopped.The noise may be due to: Upper front strut bearing (A) damag
    Bulletin Number: 02-002-19-3546
    Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
    Bulletin Number: 02-003/15
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 02-003-15-2990A
    SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO: UPPER FRONT STRUT BEARING (A) D
    Bulletin Number: 02-003-17-3300a
    Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: *upper front strut bearing (A) da
    Bulletin Number: 02-003-17-3300b
    Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped.The noise may be due to:? Upper front strut bearing (A) dam
    Bulletin Number: 02-003-17-3300c
    Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: Upper front strut bearing (A) dam
    Bulletin Number: 02-003-19-3547
    Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
    Bulletin Number: 02-004-19-3574
    Some customers may complain that the steering wheel is off center more than 3┬░ even when driving straight on a flat road.
    Bulletin Number: 02-005-16-3152A
    BEGINNING WITH THE CX-5 AND MAZDA6 MODELS, GRIP TYPE FRONT AND REAR STABILIZER BUSHINGS HAVE BEEN INCORPO-RATED FOR NOISE PREVENTION PURPOSES. IF ANY TYPE OF GREASE OR LUBRICATION IS APPLIED TO THE BUSHINGS, IT MAY CREATE NOISE DUE TO BUSHI
    Bulletin Number: 02-005-18-3444
    Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
    Bulletin Number: 02-005-19-3503a
    Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. Upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. It may be found during maintenance
    Bulletin Number: 02-006-18-3449
    Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
    Bulletin Number: 02-008-18-3467
    Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
    Bulletin Number: 02-009-16-3155
    SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3┬░ EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD.
    Bulletin Number: 02-009-18-3472
    Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because the TPMS initialization was not performed correctly before customer delivery.TPMS INITIALIZATION PROCESS: When any of the services belo
    Bulletin Number: 02-010/16
    SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO:UPPER FRONT STRUT BEARING (A) DAM
    Bulletin Number: 02-010-16-3170
    SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO:UPPER FRONT STRUT BEARING (A) DAM
    Bulletin Number: 02-010-16-3170C
    SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO:UPPER FRONT STRUT BEARING (A) DAM
    Bulletin Number: 02-010-18-3477
    Some customers may complain that the steering wheel is off center more than 3┬░ even when driving straight on a flat road.
    Bulletin Number: 02-011-18-3476
    This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it illuminated and how to properly initialize the system.The Tire Pressure Monitoring System (TPMS) monitors the tire pressure of all four tires
    Bulletin Number: 02-012-16-3181
    SOME VEHICLES MAY EXPERIENCE A TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON WHEN DRIVING ON A SMOOTH ROAD SURFACE EVEN IF THE TPMS SYSTEM HAS BEEN PROPERLY INITIALIZED AT THE SPECIFIED TIRE AIR PRESSURE. THE TPMS SYSTEM MAY HAVE
    Bulletin Number: 02-012-16-3181A
    SOME VEHICLES MAY EXPERIENCE A TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON WHEN DRIVING ON A SMOOTH ROAD SURFACE EVEN IF THE TPMS SYSTEM HAS BEEN PROPERLY INITIALIZED AT THE SPECIFIED TIRE AIR PRESSURE. THE TPMS SYSTEM MAY HAVE
    Bulletin Number: 02-013-18-3491
    Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. The shape and material of the dust boot has been changed to improve its resistance
    Bulletin Number: 02-014-16-3235
    SOME VEHICLES MAY EXHIBIT OIL SEEPAGE FROM THE REAR SHOCK ABSORBER(S) WHILE THE VEHICLE IS ON A HOIST (I.E. DURING NORMAL MAINTENANCE OR OTHER SERVICE). CHECK THE LABEL ON BOTH REAR SHOCK ABSORBERS FOR THE LOT NUMBER (EXAMPLE: RA5 IS THE LO
    Bulletin Number: 02-014-18-3503
    Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. Upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. It may be found during maintenance
    Bulletin Number: 03-001-19-3505b
    Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating tempera
    Bulletin Number: 03-002-18-3505
    Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The
    Bulletin Number: 03-002-18-3505a
    Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The
    Bulletin Number: 04-001-19-3556
    Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th
    Bulletin Number: 04-002-17-3316a
    Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (A) on the front disc plates. This is caused by abrasive metal from the front disc plate sticking to the brake pad, which damages the disc plate over time
    Bulletin Number: 04-002-17-3316b
    Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (A) on the front disc plates. This is caused by abrasive metal from the front disc plate sticking to the brake pad, which damages the disc plate over time
    Bulletin Number: 04-002-19-3545
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
    Bulletin Number: 04-003-18-3455
    Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th
    Bulletin Number: 04-004-15-3099
    SOME VEHICLES MAY EXHIBIT A SQUEAK NOISE WHEN APPLYING THE BRAKES AND/OR GROOVE MARKS (A) ON THE FRONT DISC PLATES. THIS IS CAUSED BY ABRASIVE METAL FROM THE FRONT DISC PLATE STICKING TO THE BRAKE PAD, WHICH DAMAGES THE DISC PLATE OVER TIME
    Bulletin Number: 04-004-16-3160
    SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR,
    Bulletin Number: 04-004-18-3468
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
    Bulletin Number: 05-002-16-3129
    THE NEW SKYACTIV-DRIVE FW6A-EL AT USES AUTOMATIC TRANSMISSION FLUID (ATF) TYPE: FZ. ONLY USE ATF-FZ TO FILL OR TOP OFF THE FLUID LEVEL. ATF-FZ IS SPECIALLY DESIGNED FOR USE IN THE SKYACTIV-DRIVE SERIES AT. IT IS A LOW VISCOSITY FORMULA
    Bulletin Number: 05-002-18-3454
    The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use"ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula w
    Bulletin Number: 05-002-19-3576
    Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï·Depends on the vehicleâÂÂs speed only (the more speed, the more noise)ï·Occurs with all types of driving
    Bulletin Number: 05-004-18-3466
    Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil press
    Bulletin Number: 05-004-19-3466
    Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pres
    Bulletin Number: 05-005-16-3218
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738).P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESS
    Bulletin Number: 06-001-17-3307a
    Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.This concern may be caused by an insufficient wear resistance of the steering wheel surface.
    Bulletin Number: 06-001-17-3307b
    Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
    Bulletin Number: 06-002-16-3194
    SOME VEHICLES MAY EXHIBIT AN UNUSUAL NOISE FROM AROUND THE DRIVERS FOOT AREA WHEN REPEATEDLY TURNING THE STEERING WHEEL TO THE LEFT OR RIGHT. A VIBRATION IS FELT AT THE STEERING WHEEL WHEN THE NOISE OCCURS. THIS CONCERN MAY BE CAUSED BY A
    Bulletin Number: 06-002-18-3504
    Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel to the left. This concern may be caused by insufficient lubrication of the gear due to uneven and deteriorated grease. To eliminate this co
    Bulletin Number: 06-002-19-3585a
    Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
    Bulletin Number: 06-004-19-3591
    Some customers may find a piece of aluminum tape and/or black liquid on the driver side floor. The aluminum tape may have dropped from the bottom of the steering column and the black liquid is grease that has melted and dripped onto the flo
    Bulletin Number: 06-005-19-3610
    Some vehicles may exhibit a light resistance and/or an unusual noise when turning the steering wheel to the left. This concern may be caused by insufficient lubrication of the gear due to uneven and deteriorated grease. To eliminate this co
    Bulletin Number: 07-001-18-3274b
    Some customers may complain about warm air from the climate control vents when the air conditioner isON. This may be caused by condenser corrosion, causing a refrigerant leak.The manufacturer of the condenser has been changed and the config
    Bulletin Number: 07-001-18-3465
    Some customers may complain about warm air from the climate control vents when the air conditioner is ON. This may be caused by condenser corrosion, causing a refrigerant leak. The manufacturer of the condenser has been changed and the conf
    Bulletin Number: 07-001-19-3465a
    Some customers may complain about warm air from the climate control vents when the air conditioner is ON. This may be caused by condenser corrosion, causing a refrigerant leak. The manufacturer of the condenser has been changed and the conf
    Bulletin Number: 07-002-19-3616
    A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
    Bulletin Number: 07-003-17-3313
    Some customers may complain that it is difficult to adjust the cabin temperature using the auto A/C. This may be more noticeable when the outside temperature is approximately 50 degrees Fahrenheit (10 Celsius).
    Bulletin Number: 07-004-17-3332a
    Some customers may complain about warm air from the climate control vents. This may be caused by improper brazing (A) of the evaporator (B), causing a refrigerant leak from the joint between the tubes (C) and the header (D).
    Bulletin Number: 08-001-18-3457
    This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
    Bulletin Number: 08-001-19-3544
    This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
    Bulletin Number: 09-001-17-3296b
    When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will
    Bulletin Number: 09-001-18-3387
    Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. This is caused by some for
    Bulletin Number: 09-001-18-3387a
    Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused
    Bulletin Number: 09-001-19-3553
    When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so
    Bulletin Number: 09-002/16
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 09-002-16-3117
    SOME VEHICLES MAY EXHIBIT EITHER ONE OR BOTH OF THE FOLLOWING POOR APPEARANCES AT THE COWL GRILLE. 1. THE BOTTOM OF THE WINDOW SHIELD IS VISIBLE WHEN THE COWL GRILLE IS PUSHED. 2. THE SIDE COVER OF THE COWL GRILLE IS DEFORMED.
    Bulletin Number: 09-002-18-3410
    After the installation of a new instrument cluster, the message "Fctry" or "Factory" is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed in a new vehicle.Some new instrument clusters are in the fac
    Bulletin Number: 09-002-19-3554
    This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro
    Bulletin Number: 09-003-16-3130
    SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMP-TOM TO BE MORE NOTICEA
    Bulletin Number: 09-003-18-3405b
    Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. TheSD card has been updated to eliminate th
    Bulletin Number: 09-003-19-3555
    Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
    Bulletin Number: 09-003-19-3555a
    Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
    Bulletin Number: 09-004-19-3543
    Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne
    Bulletin Number: 09-005-19-3562
    When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
    Bulletin Number: 09-007-18-3422
    Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.
    Bulletin Number: 09-007-18-3422a
    Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.
    Bulletin Number: 09-007-19-3564
    Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s
    Bulletin Number: 09-007-19-3564a
    Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s
    Bulletin Number: 09-008-17-3324
    Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limit
    Bulletin Number: 09-008-18-3416
    Some vehicles may exhibit the active driving display opening/closing improperly as described below: It does not open or close when the ignition is turned ON or OFF. The display operation does not fully open/close. It closes and then opens b
    Bulletin Number: 09-008-18-3416a
    Some vehicles may exhibit the active driving display opening/closing improperly as described below: It does not open or close when the ignition is turned ON or OFF. The display operation does not fully open/close. It closes and then opens b
    Bulletin Number: 09-009/16
    HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CU
    Bulletin Number: 09-009-16-3150A
    SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS
    Bulletin Number: 09-009-19-3566
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co
    Bulletin Number: 09-010/16
    STAINS FOUND ON PAINT DURING PDI SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY
    Bulletin Number: 09-010-18-3440
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro
    Bulletin Number: 09-010-18-3440a
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro
    Bulletin Number: 09-010-18-3440b
    All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.Some vehicle
    Bulletin Number: 09-010-19-3577
    Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
    Bulletin Number: 09-010-19-3624
    Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr
    Bulletin Number: 09-011-18-3448
    Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
    Bulletin Number: 09-014-18-3443
    When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
    Bulletin Number: 09-014-18-3443a
    When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
    Bulletin Number: 09-015-18-3445
    At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
    Bulletin Number: 09-015-18-3445a
    At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec
    Bulletin Number: 09-016-16-3158
    AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI
    Bulletin Number: 09-016-16-3158A
    AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI
    Bulletin Number: 09017173346
    All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic
    Bulletin Number: 09-017-17-3347a
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will removed from the
    Bulletin Number: 09-017-17-3347b
    All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic
    Bulletin Number: 09-017-17-3347c
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro
    Bulletin Number: 09-017-19-3473
    If the right-side Blind Spot Monitoring (BSM) control module is replaced for any reason, it is also necessary to replace the left-side BSM control module in order to complete the radar aiming procedure. If the right-side BSM control module
    Bulletin Number: 09018173351
    Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer
    Bulletin Number: 09-018-18-3447
    Some customers may complain about spider web-like cracking (as shown below) appearing in the corner(s)of the MAZDA CONNECT center display. The cracks are internal and cannot be felt by touch. This concern may be caused by a lack of glue bet
    Bulletin Number: 09-019-18-3450
    This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p
    Bulletin Number: 09-020-16
    Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the Active Driving Display. Replace the Active Driving Display.
    Bulletin Number: 09-020-16-3183
    SOME VEHICLES MAY EXPERIENCE A FUZZY APPEARANCE (TINY CRACKS) AROUND THE EDGE OF THE ACTIVE DRIVING DISPLAY. REPLACE THE ACTIVE DRIVING DISPLAY.
    Bulletin Number: 09-020-18-3458
    Some vehicles may exhibit BLUETOOTH® hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as
    Bulletin Number: 09-020-18-3458a
    Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s
    Bulletin Number: 09-020-18-3458b
    Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s
    Bulletin Number: 09-021-18-3459
    Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has
    Bulletin Number: 09-021-18-3459a
    Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b
    Bulletin Number: 09-022-15-3047C
    SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.753 OR LATER). TURN -BY-TURN NAVIGATION GUIDANCE DOES NOT DISPLAY ON ON THE ACTIVE DRIVING DISPLAY (FOR VEHICLES
    Bulletin Number: 09-022-18-3471
    On some vehicles, one or more roof carrier brackets (A) may be installed in reverse (with arrows (B) facing outward). In this case, accessories, such as a roof carrier cannot be installed. Even if the accessory installation was possible, it
    Bulletin Number: 09-022-19-3599
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro
    Bulletin Number: 09-023-18-3475
    When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so
    Bulletin Number: 09-024-16-3192
    SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 56.00.760 OR LATER).SOME STREET NAMES IN CANADA ARE NOT DISPLAYED.NAVIGATION DOES NOT ALLOW TO SET CERTAIN CITIES AS DE
    Bulletin Number: 09-024-16-3192A
    ALL MAZDA CONNECT VEHICLES IN NEW CAR INVENTORY MUST BE UPDATED TO THIS SOFTWARE VERSION LISTED BELOW IN THIS TSB AS PART OF THE NEW CAR READY STEP 3 PROCESS. MAKE SURE THE NEW VEHICLE SPECIALIST RECEIVES A COPY OF THIS BULLETIN.SOME VEHICL
    Bulletin Number: 09-024-16-3192B
    SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.760 OR LATER).SOME STREET NAMES IN CANADA ARE NOT DISPLAYED.NAVIGATION DOES NOT ALLOW TO SET CERTAIN CITIES AS DE
    Bulletin Number: 09-025-18-3479
    Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne
    Bulletin Number: 09-028-16-3189
    SOME VEHICLES MAY EXHIBIT A RATTLE/CHATTER TYPE NOISE FROM THE A/C VENTS WHEN DRIVING ON AN UNEVEN/ROUGH ROAD SURFACE .THE CHATTERING NOISE MAY BE CAUSED BY THE VENTILATOR GRILLE SLIPPING OUT OF POSITION AND THE OUTER EDGE CONTACTS THE DASH
    Bulletin Number: 09-029-19-3594
    Some customers may notice that the driver's seat gradually moves downward by itself and needs to be re-adjusted after 3 or 4 days of driving. This concern may be caused when a load, which is applied to the seat during braking, exceeds a spe
    Bulletin Number: 09-030-15-3073
    MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. REFER TO DAG EXCHANGE CENTRAL (MXCONN
    Bulletin Number: 09-031-18-3489
    If it becomes necessary to replace the right-side Blind Spot Monitoring (BSM) control module, the configuration may fail even though the Workshop Manual procedure was performed properly. This may occur when the existing BSM control module h
    Bulletin Number: 09-031-19-3625
    After the installation of a new instrument cluster, the message "Fctry" or âÃÂÃÂFactoryâÃÂÝ is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument
    Bulletin Number: 09-032-16-3201
    SOME CUSTOMERS MAY COMPLAIN ABOUT A FRONT SEAT RECLINER LEVER KNOB DIFFICULT TO MOVE. THIS MAKES IT DIFFICULT TO CHANGE THE SEAT BACK RECLINING POSITION. THIS MAY BE CAUSED BY A RETURN RECLINER LEVER KNOB SPRING (A) THAT IS TOO STRONG
    Bulletin Number: 09-033-15-3069
    SOME VEHICLES MAY EXHIBIT THE REAR DOOR SIDE GARNISH DETACHING FROM THE DOOR (1 OR BOTH SIDES).
    Bulletin Number: 09-034-16-3199
    SOME CUSTOMERS MAY FIND WHITE DUST UNDER FRONT SEATS AND/OR PARTIALLY COLLAPSED SIDE SUPPORT OF THE SEAT CUSH-ION. THE SEAT CUSHION PAD MAY FALL INTO THE INSIDE OF THE FRAME TEMPORARILY AND MAY BE SHAVED BY THE EDGE OF THE FRAME WHEN IT RET
    Bulletin Number: 09-034-18-3430
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co
    Bulletin Number: 09-034-18-3430a
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co
    Bulletin Number: 09-035-17-3080
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co
    Bulletin Number: 09-035-18-3509
    Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
    Bulletin Number: 09-036/15
    BSM RADAR AIMING CANNOT BE PERFORMED AFTER RIGHT-SIDE BSM CONTROL MODULE REPLACEMENT. IF RIGHT-DIDE BSM CONTROL MODULE REQURES REPLACEMENT FOR ANY REPAIR, ALSO REPLACE LEFT SIDE BSM CONTROL MODULE TO COMPELTE THE RADAR AIMING PROCEDURE (
    Bulletin Number: 09-036-15-3081
    IF THE RIGHT-SIDE BSM CONTROL MODULE REQUIRES REPLACEMENT FOR ANY REPAIR, ALSO REPLACE THE LEFT SIDE BSM CONTROL MODULE TO COMPLETE THE RADAR AIMING PROCEDURE (IT IS OK TO REPLACE THE LEFT BSM ALONE). REASON IF THE RIGHT-SIDE BSM CONTROL MO
    Bulletin Number: 09-036-15-3081A
    IF THE RIGHT-SIDE BSM CONTROL MODULE REQUIRES REPLACEMENT FOR ANY REPAIR, ALSO REPLACE THE LEFT SIDE BSM CONTROL MODULE TO COMPLETE THE RADAR AIMING PROCEDURE (IT IS OK TO REPLACE THE LEFT BSM ALONE). REASON IF THE RIGHT-SIDE BSM CONTROL MO
    Bulletin Number: 09-036-16-3198
    SOME VEHICLES MAY EXHIBIT A VISIBLE WHITE FELT THROUGH THE GAP BETWEEN THE FRONT DOOR TRIM AND THE DOOR ARM REST, CAUSING POOR APPEARANCE. THIS IS DUE TO A DECREASE OF ADHESIVE FORCE UNDER HIGH AMBIENT TEMPERATURES. THE WHITE FELT HAS SHIFT
    Bulletin Number: 09-037-15-3079
    SOME VEHICLES MAY EXPERIENCE A FUZZY APPEARANCE (TINY CRACKS) AROUND THE EDGE OF THE ACTIVE DRIVING DISPLAY. REPLACE THE ACTIVE DRIVING DISPLAY.
    Bulletin Number: 09-040-15-3100
    SOME VEHICLES MAY EXHIBIT SAIL GARNISH SEPARATION (ONE SIDE OR BOTH SIDES). THIS MAY BE CAUSED BY INSUFFICIENT ADHESION CAUSING ENLARGED CLEARANCE BETWEEN THE SAIL GARNISH AND THE FRONT SASH MOLDING.
    Bulletin Number: 09-041-18-3533
    Some customers may notice water entry into the front combination lights. This is due to poor sealing where rain or other water can enter inside the light. To eliminate this concern, the shape of the front combination light has been changed
    Bulletin Number: 09-042-16-3178
    SOME CUSTOMERS MAY COMPLAIN THAT IT IS DIFFICULT TO LOCATE THE ANCHORS TO INSTALL AN ISOFIX TYPE OR LATCH SYSTEM TYPE CHILD SEAT ON THE REAR SEAT. THE ISOFIX CONNECTOR(S) (A) OR LATCH SYSTEM TETHER STRAP (C) OF THE CHILD SEAT DOES/DO NOT CA
    Bulletin Number: 09-044/15
    MAZDA CONNECT SHUTS DOWN AND DOES NOT REBOOT. SOME VEHICLES MAY EXPERIENCE MAZDA CONNECT INFOTAINMENT SYSTEM SHUTTING DOWN WITH A FEW MINUTES AFTER IGNITION IS TURNED ON, AND WILL NOT REBOOT. IT WILL ONLY REBOOT AFTER IGNITION IS TURNED
    Bulletin Number: 09-044-15-3094
    SOME VEHICLES MAY EXPERIENCE THE MAZDA CONNECT INFOTAINMENT SYSTEM SHUTTING DOWN WITHIN A FEW MINUTES AFTER THE IGNITION IS TURNED ON, AND WILL NOT REBOOT. IT WILL ONLY REBOOT AFTER THE IGNITION IS TURNED OFF AND THEN ON AGAIN. THIS IS CAUS
    Bulletin Number: 09-047-17-3396
    On some vehicles, one or more roof carrier brackets (A) may be installed in reverse (with arrows (B) facing outward). In this case, accessories, such as a roof carrier cannot be installed. Even if the accessory installation was possible, it
    Bulletin Number: 09-049-16-3233
    SOME VEHICLES MAY EXHIBIT A RATTLE NOISE FROM THE REAR SPOILER WHEN CLOSING THE LIFTGATE.THIS MAY BE CAUSED BY TOO MUCH CLEARANCE BETWEEN THE REAR SPOILER AND LIFTGATE GLASS. THE EXCESSIVE CLEAR-ANCE MAY CAUSE THE REAR SPOILER TO RATTLE WHE
    Bulletin Number: 1066M
    SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETER
    Bulletin Number: 1079M
    IN CERTAIN CONDITIONS, SMART CITY BRAKE SUPPORT (SCBS) MAY OPERATE UNINTENTIONALLY. THE OWNER'S MANUAL PROVIDES 7 EXAMPLES: OBJECTS ON THE ROAD AT THE ENTRANCE TO A CURVE.VEHICLES PASSING IN THE OPPOSITE LANE WHILE MAKING A CURVE.METAL OBJE
    Bulletin Number: 1080M
    IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE
    Bulletin Number: 1095M
    SOME CUSTOMERS MAY COMPLAIN ABOUT A BUZZ/RATTLE TYPE NOISE AT 2400 RPM. THE NOISE CAN BE HEARD AT A STOP OR WHILE DRIVING. THIS MAY BE CAUSED BY AN EVAP HOSE MAKING CONTACT WITH THE VEHICLE UNDERBODY.
    Bulletin Number: 1096M
    IF THE ACTIVE DRIVING DISPLAY (AD-DISP) UNIT REQUIRES REMOVAL, USE CAUTION WHEN DISCONNECTING/CONNECTING THE WIRING HARNESS. IF THE HARNESS IS NOT CONNECTED PROPERLY, THE AD-DISP MAY NOT OPERATE.
    Bulletin Number: 1098M
    WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.
    Bulletin Number: 1099M
    WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE
    Bulletin Number: 1102M
    WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS.
    Bulletin Number: 15-001-15-3092
    SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR: 1.LANE DEPARTURE WARNING SYSTEM (LDWS) WARNING LIGHT TURNS ON AT IDLE. DTC C1001:92 (POOR FUNCTIONING OF FORWARD SENSING CAMERA (FSC)) IS STO
    Bulletin Number: 15-001/16
    LDWS OR ALH WARNING LIGHT ON WITH DTC C1001:92. SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR. LANE DEPARTURE WARNING SYSTEM (LDWS) WARNING LIGHT TURNS ON AT IDLE; DTC C1001:92 (POOR F
    Bulletin Number: 15-001-16-3126
    SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR: 1. LANE DEPARTURE WARNING SYSTEM (LDWS) WARNING LIGHT TURNS ON AT IDLE. DTC C1001:92 (POOR FUNCTIONING OF FORWARD SENSING CAMERA (FSC)) IS ST
    Bulletin Number: 15-001-16-3126
    SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR. UNDER CERTAIN DRIVING CONDITIONS, THE FORWARD SENSING CAMERA (FSC) MAY DETECT A DIRTY WINDSHIELD (NOT CLEAR).OTE FOR CUSTOMER: THE FSC MAY NO
    Bulletin Number: 15-001-17-3301
    Some vehicles with Blind Spot Monitoring (BSM) may experience the following conditions (similar to when the BSM control modules detect dirt on the rear bumper surface):
    Bulletin Number: 15-001-17-3301a
    Some vehicles with Blind Spot Monitoring (BSM) may experience the following conditions (similar to when the BSM control modules detect dirt on the rear bumper surface): DTC U1A4B:97 - Radar sensor sensitivity temporarily decreases depending
    Bulletin Number: 15-002-17-3325
    Some customers may complain of improper BSM performance under the following conditions. 1. Even if there is no vehicle in the alert area, the BSM indicator light on the outer mirror glass illuminates. 2. When a vehicle appears in the alert
    Bulletin Number: 15003173284
    ? After installing the new Forward Sensing Camera (FSC), frequency of the disabled function with the LDWS/HBC warning lights ON due to foggy FSC lens will be reduced. However, the warning message will be displayed on the Multi-Information D
    Bulletin Number: 15-003-17-3284a
    Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. At that time, the windshield is clear but
    Bulletin Number: 15-003-17-3284b
    Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. At that time, the windshield is clear but
    Bulletin Number: 15-005-17-3358
    Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more
    Bulletin Number: 15-005-17-3358a
    Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more
    Bulletin Number: 15-005-17-3358b
    Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: ? Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area.? Adjacent vehicle (B) drivi
    Bulletin Number: MAZDA 15-001
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: MT-001-18
    When installing a navigation SD card, the center display may show error message "Invalid SD Card".
    Bulletin Number: MT-001-18
    When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The naviga
    Bulletin Number: MT-001-19
    Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or
    Bulletin Number: MT-002-18
    Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also connected to the USB port for charging. The concerns may inc
    Bulletin Number: MT-003-17
    WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE
    Bulletin Number: MT-003-18
    The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.
    Bulletin Number: MT-004-18
    ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual
    Bulletin Number: MT-004-18
    If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c
    Bulletin Number: MT-004-18
    If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft
    Bulletin Number: MT-007-18
    ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a
    Bulletin Number: MT-007-18
    Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g., an accessory cell phone charger, GPS tra
    Bulletin Number: MT-008-18
    ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.
    Bulletin Number: MT-008-18
    Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca
    Bulletin Number: MT-009-18
    If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTI
    Bulletin Number: MT-010-17
    Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. This is caused by an incorrectly learned zero-point (closed positio
    Bulletin Number: MT-010-18
    Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti
    Bulletin Number: MT-011-18
    SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displ
    Bulletin Number: MT-012-18
    If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or
    Bulletin Number: MT-015-17
    Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo
    Bulletin Number: MT-016-17
    The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with a
    Bulletin Number: MT-021-17
    Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.
    Bulletin Number: MTI_1031
    SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE
    Bulletin Number: MTI_1031
    SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE.
    Bulletin Number: MTI_1032
    SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK.
    Bulletin Number: MTI_1034
    THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS.
    Bulletin Number: MTI_1111
    WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE
    Bulletin Number: MULTI-MODEL 7
    MANUAL DRIVERS SEAT MOVES DOWN BY ITSELF. SOME CUSTOMERS MAY COMPLAIN THAT THE MANUAL DRIVERS SEAT GRADUALLY MOVES DOWN AND NEEDS RE-ADJUSTMENT OF THE HEIGHT POSITION. THIS CONCERN MAY BE CAUSED BY THE CUSTOMERS THIGH TOUCHING AND PUSHI
    Bulletin Number: MULTI-MODELS 13
    BLIND SPOT MONITORING (BSM) SYSTEM CHANGE. THE 2016 MX-5, 2016 CX-3 AND NEW 2016 CX-9 BSM SYSTEM VEHJICLE DETECTION HAS CHANGED. ALTHOUGH THE OVERALL FUNCTION IS THE SAME AS PREVIOUS VEJHICLES, VEHICLE DETECTION IS DIFFERENT.
    Bulletin Number: RF-16-03
    THE 2016 CX-9 WITH THE SKYACTIV®-G 2.5T ENGINE REQUIRES A UNIQUE OIL FILTER (PY8W-14-302) WHICH IS NOT INTERCHANGEABLE WITH OTHER SKYACTIV® OIL FILTERS. THE UNIQUE OIL FILTER CAN BE IDENTIFIED WITH TWO WHITE BANDS AS SHOWN BELOW.
    Bulletin Number: RF-16-03R1
    The SKYACTIV®-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV® oil filters. The unique oil filter can be identified with two white bands as shown below.
    Bulletin Number: SA-001-18
    The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored.
    Bulletin Number: SA-001-19
    APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)
    Bulletin Number: SA-001-19a
    APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)
    Bulletin Number: SA-001-19a
    APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.
    Bulletin Number: SA-001-19b
    APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ)
    Bulletin Number: SA-003-19
    Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w
    Bulletin Number: SA-003-19
    Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco
    Bulletin Number: SA-005-18
    Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.
    Bulletin Number: SA-005-18
    Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Album art and artist biographies are not provided by SiriusXM Satelli
    Bulletin Number: SA-006-19
    Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
    Bulletin Number: SA-006-19a
    Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
    Bulletin Number: SA-008-18
    Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display.
    Bulletin Number: SA-009-18
    The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Navigation S
    Bulletin Number: SA-013-19
    MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto
    Bulletin Number: SA-016-18
    If the MAZDA CONNECT Connectivity Master Unit (CMU) is replaced due to failure, the replacement CMU may have a navigation system software error. To resolve this concern, after the installation of the new CMU, check the software version.
    Bulletin Number: SA-016-19
    There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona
    Bulletin Number: SA-017-18
    Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included a timer extension for Programming menu application that ha
    Bulletin Number: SA-023-18
    Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w
    Bulletin Number: SA-024-18
    Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
    Bulletin Number: SA-026-18
    If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fue
    Bulletin Number: SA-027-18
    Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)
    Bulletin Number: SA-027-19
    ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/
    Bulletin Number: SA-029-18
    IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application a
    Bulletin Number: SA-029-19
    Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta
    Bulletin Number: SA-029-19a
    The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download.
    Bulletin Number: SA-031-18
    When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Refer to MGSS (RADAR UNIT INSPECTION) for pro
    Bulletin Number: SA-031-19
    Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.
    Bulletin Number: SA-034-18
    MAZDA CONNECT SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ)
    Bulletin Number: SA-036-17
    IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.
    Bulletin Number: SA-036-18
    MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message "Device no longer has access or service." for the MMS APP installed on android devices starting 8/1/18. Inform the customer that all
    Bulletin Number: SA-037-18
    Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.
    Bulletin Number: SA-040-17
    SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING ADVANCED KEYLESS ENTRY SYSTEM MALFUNCTIONS: (1) KEY FOB AND/OR DOOR REQUEST SWITCH DOES NOT OPERATE. (2) DOOR LOCKS REPEATEDLY LOCK AND UNLOCK WHEN APPROACHING THE VEHICLE WITH THE ADVANCED
    Bulletin Number: SA-041-17
    PERMANENT DTCS ARE NOW DISPLAYED WITH THE IDS 104 UPDATE. THE PURPOSE OF A PERMANENT DTC IS TO PREVENT CUSTOMERS FROM CLEARING THEM BY DISCONNECTING THE BATTERY CABLE IN ORDER TO PASS A SMOG CHECK. ALL PCM AND TCM DTCS THAT TURN ON THE CHEC
    Bulletin Number: SA-046-17
    An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09-017/17 for a list of improvements to the system.
    Bulletin Number: SA-047-18
    Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
    Bulletin Number: SA-048-17
    In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS).
    Bulletin Number: SA-050-17
    CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should "Vise-Grips" or other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Vice Grips or ot
    Bulletin Number: SA-050-18
    Some customers may complain that the navigation brand icons are no longer shown after a navigation SD card update. This is caused by a navigation map supplier software change. Customers can set preferences if needed. Example: A customer ma
    Bulletin Number: SA-052-17
    Smart City Brake Support (SCBS) frequently asked questions (FAQ)
    Bulletin Number: SA-053-17
    Lane Departure Warning System (LDWS) frequently asked questions (FAQ)
    Bulletin Number: SA-054-17
    Blind Spot Monitoring (Advanced BSM) system frequently asked questions (FAQ)
    Bulletin Number: SA-056-17
    Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ)
    Bulletin Number: SA-057-17
    High Beam Control (HBC) system frequently asked questions (FAQ)
    Bulletin Number: SA-058-17
    CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead.
    Bulletin Number: SA-061-17
    In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En
    Bulletin Number: SA-063-17
    Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal
    Bulletin Number: SA-065-17
    Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. MAZDA CONNECT Symptom Troubleshooting Table Sections: Audio System, Bluetooth®, Center Display, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reb
    Bulletin Number: SA-066-17
    Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern
    Bulletin Number: SA234
    IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB.
    Bulletin Number: SA266
    IF A CUSTOMER HAS A VEHICLE COMMUNICATION RELATED ERROR ON THEIR APP, PERFORM THE FOLLOWING: DISCONNECT THE BATTERY OR UNPLUG THE MODULE FOR AT LEAST 10 SECONDS.RECONNECT THE BATTERY, WAIT 60 SECONDS AND THEN HAVE THE CUSTOMER TRY THE APP A
    Bulletin Number: SA278
    AFTER PANDORA V7.0 WAS RELEASED ON MARCH 7TH, THE FOLLOWING PROBLEMS HAVE BEEN FOUND ON VEHICLE WITH MAZDA CONNECT.NAVIGATION VOICE GUIDANCE WILL SKIP AND CUT OUT LOSING MANY WORDS.PANDORA WILL SUDDENLY DISCONNECT AND MAZDA CONNECT WILL REV
    Bulletin Number: SA280
    SOME VEHICLES MAY EXPERIENCE A TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT IMPROPERLY ILLUMINATES WHEN DRIVING ON A SMOOTH ROAD SURFACE EVEN IF THE TPMS SYSTEM HAS BEEN PROPERLY INITIALIZED AT THE SPECIFIED TIRE AIR PRESSURE. PLEAS
    Bulletin Number: SA285
    OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. THE ISSUE EXTENDS TO GPS VOICE NAVIGATION FOR
    Bulletin Number: SA288
    IF YOU ENCOUNTER A VEHICLE WITH DTC P0137 (CIRCUIT LOW INPUT), CHECK THE REAR HARNESS AT THE RED CIRCLED AREA IN THE FOLLOWING DIAGRAM. IF AN AFTERMARKET ALARM SYSTEM IS INSTALLED, THE REAR HARNESS MIGHT HAVE RECEIVED DAMAGE FROM ELECTRO-TA
    Bulletin Number: SA296
    SOME CUSTOMERS MAY REPORT THAT WHEN USING THEIR IPHONE WITH BLUETOOTH AUDIO THAT THEY CANNOT SELECT A NEW SONG OR A DIFFERENT SONG WILL PLAY.IF THE CUSTOMER SELECTS A DIFFERENT SONG, MOST OF THE TIME IT WILL CONTINUE PLAYING THE CURRENT SON
    Bulletin Number: SA299
    SOME VEHICLES MAY HAVE DTC C1001:92 STORED IN MEMORY. DTC C1001:92 SETS AS A PAST RECORD FOR LOW VISIBILITY OF THE FORWARD SENSING CAMERA (FSC). IT DOES NOT MEAN THERE IS AN ACTUAL FSC DEFECT. IN SOME CASES THE CUSTOMER MAY HAVE A CONCERN W
    Bulletin Number: SA51
    MAZDA CONNECT SOFTWARE VERSION 55.00.760 IS NOW AVAILABLE ON MS3. USE THIS VERSION FOR ALL MAZDA CONNECT UPDATES, INCLUDING OPEN SSP98 VEHICLES. IF SSP98 IS CLOSED, USE TSB 09-024/16 TO REPAIR THE VEHICLES.CLICK ON "IDS/INFOTAINMENT", THEN
    Bulletin Number: SB-15-001-15
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    2016 MAZDA CX-5
    Bulletin Number: 00-001-16-3127
    IN SUPPORT OF IMPROVED ELECTRICAL DIAGNOSIS ON SKYACTIV VEHICLES, MAZDA WILL SHIP A TERMINAL TEST KIT TO ALL DEALERS. THE TEST KIT IS DESIGNED PECIFICALLY FOR SKYACTIV MODULE TERMINALS. THE SST WILL BE SHIPPED BY MAZDAS TOOL VENDOR BOSCH
    Bulletin Number: 00-001-18-3446
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
    Bulletin Number: 00-001-18-3446a
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
    Bulletin Number: 00-001-19-3560
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
    Bulletin Number: 00-002-19-3561
    Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap
    Bulletin Number: 00-003-18-3480
    Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro
    Bulletin Number: 00-003-18-3480a
    Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap
    Bulletin Number: 00-003-19-3583
    In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
    Bulletin Number: 00-004-16-3237
    RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNERS MANUAL.
    Bulletin Number: 01-001-19-3551
    This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
    Bulletin Number: 01-002-17-3299a
    When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
    Bulletin Number: 01-002-19-3552
    The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
    Bulletin Number: 01-003-15-3014
    USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS.
    Bulletin Number: 01-003-19-3557
    Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte
    Bulletin Number: 01-004-17-3317a
    Some vehicles may experience an engine that runs rough and the check engine light on with DTCs P0201 and P0204 or P0202 and P0203. NOTE: Engine misfire related DTCs (P0301, P0302, P0303, P0304) are usually stored at the same time. P0201:00
    Bulletin Number: 01-004-19-3558
    On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a
    Bulletin Number: 01-005-17-3305
    Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down
    Bulletin Number: 01-005-17-3305a
    Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down
    Bulletin Number: 01-005-18-3415
    Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded P0524:00 - Engine oil pressure too low This is caused by a drop in engine oil press
    Bulletin Number: 01-005-19-3548
    Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). The concern is most likely the result of the customer not getting the fuel cap completely close
    Bulletin Number: 01-006/16
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 01-006-18-3429
    When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
    Bulletin Number: 01-006-19-3549
    The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazda models, there is no key cylinder on the steering column. Therefore, the engine cannot be started with the auxiliary key if the room
    Bulletin Number: 01-007-19-3541
    When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
    Bulletin Number: 01-008-15-3045
    SOME VEHICLES MAY EXHIBIT THE CHECK ENGINE LIGHT ON WITH DTC P0456 STORED IN THE PCM MEMORY. P0456: EVAP SYSTEM LEAK DETECTED (VERY SMALL LEAK) THE CONCERN IS MOST LIKELY THE RESULT OF THE CUSTOMER NOT GETTING THE FUEL CAP COMPLETELY CLOS
    Bulletin Number: 01-008-17-3376
    Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. This is caused by a drop in engine oil pre
    Bulletin Number: 01-008-18-3451
    This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
    Bulletin Number: 01-008-19-3568
    Some customer using "Flexible" setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTANCE at the wrong time
    Bulletin Number: 01-008-19-3568a
    Some customer using âÃÂÃÂFlexibleâÃÂÝ setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTA
    Bulletin Number: 01-009-15-3033
    SOME VEHICLES MAY EXHIBIT A CHECK ENGINE LIGHT ON WITH DTC P013A:00 STORED IN MEMORY. DTC P013A:00: HO2S SLOW RESPONSE (DURING TRANSITION FROM RICH TO LEAN) THIS CONCERN MAY BE CAUSED BY AN IMPACT FROM A SPEED-BUMP OR OTHER SOURCE, CAUSIN
    Bulletin Number: 01-009-16-3172
    SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY.P0015:00 - EXHAUST CMP TIMING OVER-RETARDEDP0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSU
    Bulletin Number: 01-009-16-3172A
    SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY.P0015:00 - EXHAUST CMP TIMING OVER-RETARDEDP0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSU
    Bulletin Number: 01-009-16-3172B
    SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY.P0015:00 - EXHAUST CMP TIMING OVER-RETARDEDP0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSU
    Bulletin Number: 01-009-18-3452
    The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
    Bulletin Number: 01-010-16-3185
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0421:00 (CATALYTIC CONVERTER SYSTEM) WITH-OUT EXPERIENCING POOR ENGINE PERFORMANCE OR MISFIRE (MITSUBISHI PCM ONLY).THIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM THAT MA
    Bulletin Number: 01-010-19-3582
    Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 - [PCM] Internal control module torque calculation perfo
    Bulletin Number: 01-010-19-3582a
    Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 - [PCM] Internal control module torque calculation perfo
    Bulletin Number: 01-011-15-3051
    SOME VEHICLES MAY EXPERIENCE A LACK OF POWER DURING HARD ACCELERATION (APPROX. 6,000 RPM) IN COLD WEATHER CONDITIONS BELOW 32 ┬░F (0 ┬░C). DTCS P0300:00, P0301:00 AND/OR P0302:00 ARE STORED IN MEMORY. P0300:00: RANDOM MISFIRE DETECTED P03
    Bulletin Number: 01-011-15-3051A
    SOME VEHICLES MAY EXPERIENCE A LACK OF POWER DURING HARD ACCELERATION (APPROX. 6,000 RPM) IN COLD WEATHER CONDITIONS BELOW 32 ┬░F (0 ┬░C). DTCS P0300:00, P0301:00 AND/OR P0302:00 ARE STORED IN MEMORY. P0300:00: RANDOM MISFIRE DETECTED P03
    Bulletin Number: 01-011-16-3139
    SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY.P0015:00 - EXHAUST CMP TIMING OVER-RETARDEDP0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSU
    Bulletin Number: 01-011-16-3139A
    WHEN THE ENGINE IS STARTED FOR THE FIRST TIME AFTER PARKING THE VEHICLE OVERNIGHT IN COLD CONDITIONS (BELOW 32 DEGREES FAHRENHEIT / 0 DEGREES CELSIUS), SOME VEHICLES MAY EXHIBIT A ROUGH IDLE AND/OR THE CHECK ENGINE LIGHT ON WITH ANY OF THE
    Bulletin Number: 01-011-18-3456
    The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fu
    Bulletin Number: 01-012-18-3474
    Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte
    Bulletin Number: 01-013-16-3202
    SOME VEHICLES MAY EXHIBIT THE ACCELERATOR PEDAL HINGE SEPARATING FROM THE BASE IN COLD TEMPERATURES BELOW 32 DEGREES FAHRENHEIT (0 DEGREES CELSIUS).THE ACCELERATOR PEDAL HAS BEEN CHANGED TO INCREASE DURABILITY.
    Bulletin Number: 01-013-18-3478
    Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely closed
    Bulletin Number: 01-014-15-3055
    FREQUENT ENGINE STARTS UNDER EXTREMELY COLD AMBIENT TEMPERATURES MAY RESULT IN OIL SEEPAGE FROM THE ENGINE OIL PRESSURE SWITCH. THIS CONCERN MAY BE CAUSED BY A LACK OF DURABILITY OF THE OIL PRESSURE SWITCH UNDER THESE CONDITIONS. TO CORRECT
    Bulletin Number: 01-014-15-3055A
    FREQUENT ENGINE STARTS UNDER EXTREMELY COLD AMBIENT TEMPERATURES MAY RESULT IN OIL SEEPAGE FROM THE ENGINE OIL PRESSURE SWITCH. THIS CONCERN MAY BE CAUSED BY A LACK OF DURABILITY OF THE OIL PRESSURE SWITCH UNDER THESE CONDITIONS. TO CORRECT
    Bulletin Number: 01-014-16-3208
    SOME VEHICLES MAY EXPERIENCE A LACK OF ENGINE POWER/ROUGH IDLING AND THE CHECK ENGINE LIGHT ON WITH ONE OR MORE OF THE MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FA
    Bulletin Number: 01-014-16-3208A
    SOME VEHICLES MAY EXPERIENCE A LACK OF ENGINE POWER/ROUGH IDLING AND THE CHECK ENGINE LIGHT ON WITH ONE OR MORE OF THE MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FA
    Bulletin Number: 01-014-18-3487
    Some customer using "Flexible" setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTANCE at the wrong time
    Bulletin Number: 01-015-15-3064
    SOME VEHICLES USING AN AUXILIARY HEATER (BLOCK HEATER) MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0116:00 OR P011A WHEN STARTING IN COLD WEATHER BELOW 32 ┬░F (0 ┬░C). P0116:00: ECT SENSOR NO.1 CIRCUIT RANGE/PERFORMANCE PROBLEM P01
    Bulletin Number: 01-015-15-3064A
    SOME VEHICLES USING AN AUXILIARY HEATER (BLOCK HEATER) MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0116:00 OR P011A WHEN STARTING IN COLD WEATHER BELOW 32 ┬░F (0 ┬░C). P0116:00: ECT SENSOR NO.1 CIRCUIT RANGE/PERFORMANCE PROBLEM P01
    Bulletin Number: 01-016-18-3522
    On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a
    Bulletin Number: 01-016-19-3627
    Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. This is caused by a drop in engine oil pre
    Bulletin Number: 01-017-14
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 01-017-14-2973
    SOME VEHICLES MAY EXPERIENCE MIL ILLUMINATION WITH DTC P2610 (INSTRUMENT CLUSTER INTERNAL ENGINE OFF TIMER PERFORMANCE PROBLEM) STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. NOTE:THE ODOMETER WILL DISPLAY F0-002 DURIN
    Bulletin Number: 01-017-16-3242
    SOME VEHICLES MAY EXPERIENCE AN ENGINE THAT RUNS ROUGH AND THE CHECK ENGINE LIGHT ON WITH DTCS P0201 AND P0204 OR P0202 AND P0203.NOTE:ENGINE MISFIRE RELATED DTCS (P0301, P0302, P0303, P0304) ARE USUALLY STORED AT THE SAME TIME.P0201:00: FU
    Bulletin Number: 01-018-15-3070
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P2610 AND P2507 STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. P2610:00: INSTRUMENT CLUSTER INTERNAL ENGINE OFF TIMER PERFORMANCE PROBLEM P2507:00: PCM
    Bulletin Number: 01-018-18-3529
    Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down
    Bulletin Number: 01-019-15-3072
    SOME CUSTOMER USING FLEXIBLE SETTING FOR OIL CHANGE IN THE MAINTENANCE MONITOR MAY NOTICE THAT THE OIL CHANGE DUE NOTIFICATION WILL NOT WORK BECAUSE OF IMPROPER CONTROL LOGIC OF THE PCM. THIS TSB IS APPLICABLE FOR THE FOLLOWING CASES. T
    Bulletin Number: 01-021-18-3514a
    Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 - [PCM] Internal control module torque calculation perfo
    Bulletin Number: 01-023-15-3084
    SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. P0015:00 - EXHAUST CMP TIMING OVER-RETARDED P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO
    Bulletin Number: 01-023-15-3084A
    SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. P0015:00 - EXHAUST CMP TIMING OVER-RETARDED P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO
    Bulletin Number: 01-023-15-3084B
    SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. P0015:00 - EXHAUST CMP TIMING OVER-RETARDED P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO
    Bulletin Number: 02-001/15
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 02-001-15-2998A
    SOME VEHICLES MAY EXHIBIT A CREAKING NOISE FROM UNDER THE FRONT OF THE VEHICLE WHEN DRIVING OVER BUMPS. THE NOISE OCCURS AT APPROX. 12 - 25 MPH (20 - 40 KM/H) WHEN THE ROAD SURFACE IS WET OR AFTER A CAR WASH. THE NOISE BECOMES MORE NOTICEAB
    Bulletin Number: 02-001-19-3550
    Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
    Bulletin Number: 02-002-18-3300d
    Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning the steering wheel while the vehicle is stopped.The noise may be due to: Upper front strut bearing (A) damag
    Bulletin Number: 02-002-19-3546
    Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
    Bulletin Number: 02-003/15
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 02-003-15-2990
    SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT STRUT BEARING (A) WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO UPPER FRONT STRUT BEARING DAMAG
    Bulletin Number: 02-003-15-2990A
    SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO: UPPER FRONT STRUT BEARING (A) D
    Bulletin Number: 02-003-17-3300a
    Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: *upper front strut bearing (A) da
    Bulletin Number: 02-003-17-3300b
    Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped.The noise may be due to:? Upper front strut bearing (A) dam
    Bulletin Number: 02-003-17-3300c
    Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: Upper front strut bearing (A) dam
    Bulletin Number: 02-003-19-3547
    Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
    Bulletin Number: 02-004-14
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 02-004-14-2976
    SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3┬░ EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. FOLLOW STEERING WHEEL ALIGNMENT PROCEDURE.
    Bulletin Number: 02-004-19-3574
    Some customers may complain that the steering wheel is off center more than 3┬░ even when driving straight on a flat road.
    Bulletin Number: 02-005-16-3152A
    BEGINNING WITH THE CX-5 AND MAZDA6 MODELS, GRIP TYPE FRONT AND REAR STABILIZER BUSHINGS HAVE BEEN INCORPO-RATED FOR NOISE PREVENTION PURPOSES. IF ANY TYPE OF GREASE OR LUBRICATION IS APPLIED TO THE BUSHINGS, IT MAY CREATE NOISE DUE TO BUSHI
    Bulletin Number: 02-005-18-3444
    Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
    Bulletin Number: 02-006/16
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 02-006-18-3449
    Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
    Bulletin Number: 02-008-18-3467
    Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
    Bulletin Number: 02-009-16-3155
    SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3┬░ EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD.
    Bulletin Number: 02-009-18-3472
    Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because the TPMS initialization was not performed correctly before customer delivery.TPMS INITIALIZATION PROCESS: When any of the services belo
    Bulletin Number: 02-010/16
    SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO:UPPER FRONT STRUT BEARING (A) DAM
    Bulletin Number: 02-010-16-3170
    SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO:UPPER FRONT STRUT BEARING (A) DAM
    Bulletin Number: 02-010-16-3170C
    SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO:UPPER FRONT STRUT BEARING (A) DAM
    Bulletin Number: 02-010-18-3477
    Some customers may complain that the steering wheel is off center more than 3┬░ even when driving straight on a flat road.
    Bulletin Number: 02-011-18-3476
    This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it illuminated and how to properly initialize the system.The Tire Pressure Monitoring System (TPMS) monitors the tire pressure of all four tires
    Bulletin Number: 02-013-18-3491
    Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. The shape and material of the dust boot has been changed to improve its resistance
    Bulletin Number: 02-015-18-3499
    Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between
    Bulletin Number: 02-015-18-3499a
    Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between
    Bulletin Number: 02-016-18-3495
    Some vehicles may exhibit a rattle noise from the rear of the vehicle while driving. The noise may be caused by a rear shock absorber mounting bracket that is heavily corroded and broken. Due to insufficient durability of the bracket in cer
    Bulletin Number: 03-001/16
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 03-001-16-3122
    WHILE DRIVING AT LOW SPEEDS, SOME VEHICLES MAY EXHIBIT A CHATTERING / RATTLING TYPE NOISE FROM THE REAR OF THE VEHICLE. THE NOISE MAY BE CAUSED BY A REAR DIFFERENTIAL BEARING FAILURE.
    Bulletin Number: 03-001-18-3488
    Some customers may complain about a vibration that is felt through the floor, seat and/or steering wheel while driving under moderate acceleration, at speeds of approx. 25 - 30 mph (40 - 50 km/h). The vibration is more noticeable when drivi
    Bulletin Number: 03-001-19-3505b
    Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating tempera
    Bulletin Number: 03-002-18-3505
    Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The
    Bulletin Number: 03-002-18-3505a
    Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The
    Bulletin Number: 03-003-16-3229
    SOME CUSTOMERS MAY COMPLAIN ABOUT A VIBRATION THAT IS FELT THROUGH THE FLOOR, SEAT AND/OR STEERING WHEEL WHILE DRIVING UNDER MODERATE ACCELERATION, AT SPEEDS OF APPROX. 25 - 30 MPH (40 - 50 KM/H). THE VIBRATION IS MORE NOTICEABLE WHEN DRIVI
    Bulletin Number: 03-003-18-3519
    Some vehicles may exhibit an oil leak from the companion flange area (A) of the transfer unit. This concern may be caused by companion flange oil seal wear. The oil seal has been improved to increase the wear resistance.
    Bulletin Number: 03-006-15-3086
    SOME VEHICLES MAY EXHIBIT A GROAN TYPE NOISE FROM THE FRONT WHEEL HUB BEARING WHILE DRIVING AT HIGH SPEED OR WHEN CORNERING. THIS MAY BE CAUSED BY FRONT WHEEL HUB BEARING CORROSION.
    Bulletin Number: 04-001-18-3418
    Some vehicles with the electric parking brake (EPB) may exhibit rear brake dragging, resulting in brake noise and abnormal outer brake pad wear.The vehicle may also roll momentarily when starting from a stand-still with the EPB applied. Thi
    Bulletin Number: 04-001-19-3556
    Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th
    Bulletin Number: 04-002-15-3059
    IN COLD WEATHER CONDITIONS OF APPROX. -4 TO 14 DEGREES F (-20 TO -10 DEGREES C), SOME VEHICLES MAY EXHIBIT THE ELECTRIC PARKING BRAKE (EPB) WARNING LIGHT ON WITH ONE OR MORE OF THE FOLLOWING DTCS PRESENT. C112A:77 INCORRECT ELECTRIC PARKING
    Bulletin Number: 04-002-19-3545
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
    Bulletin Number: 04-003-18-3455
    Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th
    Bulletin Number: 04-003-19-3589
    Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 - The difference between the initial learned value of the steering angle (as calculated by each sen
    Bulletin Number: 04-003-19-3589a
    Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 - The difference between the initial learned value of the steering angle (as calculated by each sen
    Bulletin Number: 04-004-16-3160
    SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR,
    Bulletin Number: 04-004-18-3468
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
    Bulletin Number: 04-005-16-3217
    SOME VEHICLES MAY EXHIBIT REAR BRAKE DRAGGING, RESULTING IN BRAKE NOISE AND ABNORMAL OUTER BRAKE PAD WEAR. THIS MAY BE CAUSED WHEN THE ELECTRONIC PARKING BRAKE (EPB) DOES NOT RELEASE COMPLETELY. TO ELIMINATE THIS CONCERN, THE EPB CONTROL MO
    Bulletin Number: 04-005-17-3329
    Some vehicles with the electric parking brake (EPB) may exhibit rear brake dragging, resulting in brake noise and abnormal outer brake pad wear.The vehicle may also roll momentarily when starting from a stand-still with the EPB applied. Thi
    Bulletin Number: 04-007-18-3500
    Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory.DTC C0051:62 - The difference between the initial learned value of the steering angle (as calculated by each sens
    Bulletin Number: 05-001-15-3104
    SOME VEHICLES MAY EXHIBIT ONE OF THE FOLLOWING CONCERNS: SOMETIMES THE SHIFTER MAY JUMP OUT OF 3RD GEAR OVER A ROAD BUMP WHEN ACCELERATING AFTER DECELERATION AT 25-40 MPH (40-65 KM/H) HARD TO SHIFT INTO 3RD, 4TH, 5TH, AND/OR 6TH GEAR
    Bulletin Number: 05-001-15-3104A
    SOME VEHICLES MAY EXHIBIT ONE OF THE FOLLOWING CONCERNS: SOMETIMES THE SHIFTER MAY JUMP OUT OF 3RD GEAR OVER A ROAD BUMP WHEN ACCELERATING AFTER DECELERATION AT 25-40 MPH (40-65 KM/H) HARD TO SHIFT INTO 3RD, 4TH, 5TH, AND/OR 6TH GEAR
    Bulletin Number: 05-001-19-3538
    When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the "P" position and the engine s
    Bulletin Number: 05-002-15-3019
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE S
    Bulletin Number: 05-002-15-3019A
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE S
    Bulletin Number: 05-002-15-3019B
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE S
    Bulletin Number: 05-002-15-3019C
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE S
    Bulletin Number: 05-002-15-3019D
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE S
    Bulletin Number: 05-002-15-3019E
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE S
    Bulletin Number: 05-002-15-3019F
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRE
    Bulletin Number: 05-002-16-3129
    THE NEW SKYACTIV-DRIVE FW6A-EL AT USES AUTOMATIC TRANSMISSION FLUID (ATF) TYPE: FZ. ONLY USE ATF-FZ TO FILL OR TOP OFF THE FLUID LEVEL. ATF-FZ IS SPECIALLY DESIGNED FOR USE IN THE SKYACTIV-DRIVE SERIES AT. IT IS A LOW VISCOSITY FORMULA
    Bulletin Number: 05-002-17-3355
    Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) Hard to shift into 3rd, 4th, 5th, and/or 6th gear Shift
    Bulletin Number: 05-002-17-3355a
    Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), Hard to shift into 3rd, 4th, 5th, and/or 6th gear, Shif
    Bulletin Number: 05-002-18-3454
    The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use"ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula w
    Bulletin Number: 05-002-19-3576
    Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï·Depends on the vehicleâÂÂs speed only (the more speed, the more noise)ï·Occurs with all types of driving
    Bulletin Number: 05-004-18-3466
    Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil press
    Bulletin Number: 05-004-19-3466
    Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pres
    Bulletin Number: 05-005-16-3218
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738).P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESS
    Bulletin Number: 05-005-19-3569
    Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), Hard to shift into 3rd, 4th, 5th, and/or 6th gear, Shif
    Bulletin Number: 06-001-17-3307a
    Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.This concern may be caused by an insufficient wear resistance of the steering wheel surface.
    Bulletin Number: 06-001-17-3307b
    Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
    Bulletin Number: 06-001-18-3481
    Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and r
    Bulletin Number: 06-001-19-3575
    Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and r
    Bulletin Number: 06-002-17-3367
    Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. NOTE: The noise will not occu
    Bulletin Number: 06-002-19-3585a
    Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
    Bulletin Number: 07-002-18-3432
    A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c
    Bulletin Number: 07-002-19-3616
    A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
    Bulletin Number: 07-007-17-3384
    Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a clogged heater unit. For Mazda6 and CX-5, the check engine light may illuminate with the DTC P011A
    Bulletin Number: 08-001-18-3457
    This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
    Bulletin Number: 08-001-19-3544
    This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
    Bulletin Number: 08-002-17-3312
    When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit
    Bulletin Number: 08-002-17-3312a
    When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit
    Bulletin Number: 09-001-17-3296b
    When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will
    Bulletin Number: 09-001-18-3387
    Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. This is caused by some for
    Bulletin Number: 09-001-18-3387a
    Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused
    Bulletin Number: 09-001-19-3553
    When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so
    Bulletin Number: 09-002-19-3554
    This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro
    Bulletin Number: 09-003-16-3130
    SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMP-TOM TO BE MORE NOTICEA
    Bulletin Number: 09-003-19-3555
    Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
    Bulletin Number: 09-003-19-3555a
    Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
    Bulletin Number: 09-004-19-3543
    Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne
    Bulletin Number: 09-005-18-3414
    Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates ins
    Bulletin Number: 09-005-18-3414a
    Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates ins
    Bulletin Number: 09-005-19-3562
    When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
    Bulletin Number: 09-006/16
    FRONT POWER SEATS DO NOT SLIDE BACK AND FORTH. SOME CUSTOMERS MAY COMPLAIN THAT THE FRONT POWER (DRIVER AND/OR PASSENGER) SEATS DO NOT SLIDE BACK AND FORTH PROPERLY OR THAT THEY MAY BE COMPLETELY INOPERATIVE. THIS CONCERN MAY BE CAUSED
    Bulletin Number: 09-007-18-3422
    Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.
    Bulletin Number: 09-007-18-3422a
    Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.
    Bulletin Number: 09-007-19-3564
    Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s
    Bulletin Number: 09-007-19-3564a
    Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s
    Bulletin Number: 09-008-17-3324
    Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limit
    Bulletin Number: 09-009-15-3015
    SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF THE VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN A COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY BE CAUSED BY MOISTURE WHICH HAS
    Bulletin Number: 09-009/16
    HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CU
    Bulletin Number: 09-009-16-3150A
    SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS
    Bulletin Number: 09-009-19-3566
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co
    Bulletin Number: 09-010/16
    STAINS FOUND ON PAINT DURING PDI SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY
    Bulletin Number: 09-010-18-3440
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro
    Bulletin Number: 09-010-18-3440a
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro
    Bulletin Number: 09-010-18-3440b
    All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.Some vehicle
    Bulletin Number: 09-010-19-3577
    Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
    Bulletin Number: 09-010-19-3624
    Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr
    Bulletin Number: 09-011-18-3448
    Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
    Bulletin Number: 09-012-17-3334a
    Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion on the speaker back frame. To correct the issue, a
    Bulletin Number: 09-012-17-3334b
    Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion. To correct the issue, a plating process was added
    Bulletin Number: 09-014/16
    WHITE MILKY STAINS ON INNER SURFACE OF HEADLIGHT LENS. SOME VEHICLES EQUIPPED WITH LED OR DISCHARGE TYPE HEADLIGHTS MAY EXHIBIT WHITE MILKY STAINS ON THE INNER SURFACE OF HEADLIGHT LENS. SOME CUSTOMERS MAY COMPLAIN OF POOR APPEARANCE.
    Bulletin Number: 09-014-16-3132A
    SOME VEHICLES EQUIPPED WITH LED OR DISCHARGE TYPE HEADLIGHTS MAY EXHIBIT WHITE MILKY STAINS ON THE INNER SUR-FACE OF THE HEADLIGHT LENS. SOME CUSTOMERS MAY COMPLAIN OF THE POOR APPEARANCE. THIS CONCERN IS CAUSED BY GAS THAT EMITS FROM A GAS
    Bulletin Number: 09-014-18-3443
    When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
    Bulletin Number: 09-014-18-3443a
    When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
    Bulletin Number: 09-015-18-3445
    At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
    Bulletin Number: 09-015-18-3445a
    At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec
    Bulletin Number: 09-015-19-3578
    Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u
    Bulletin Number: 09-016-15-3041
    SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 - 10 CM). THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. TO INCREASE
    Bulletin Number: 09-016-16-3158
    AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI
    Bulletin Number: 09-016-16-3158A
    AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI
    Bulletin Number: 09-016-17-3327a
    Some vehicles may exhibit the driver and/or front passenger side seat warmer(s) malfunction on any mode (High, Mid and Low). This may be caused by repeated load applied to the seat cushion (A) while the seat is occupied. A section of the he
    Bulletin Number: 09017173346
    All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic
    Bulletin Number: 09-017-17-3347a
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will removed from the
    Bulletin Number: 09-017-17-3347b
    All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic
    Bulletin Number: 09-017-17-3347c
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro
    Bulletin Number: 09-017-18-3437
    Some vehicles may exhibit inoperative driver and/or front passenger side seat warmer(s) in any mode (High, Mid and Low). This may be caused by repeated load applied to the seat cushion (1) while the seat is occupied. A section of the heater
    Bulletin Number: 09-017-18-3437a
    Some vehicles may exhibit inoperative driver and/or front passenger side seat warmer(s) in any mode (High, Mid and Low). This may be caused by repeated load applied to the seat cushion (1) while the seat isoccupied. A section of the heater
    Bulletin Number: 09018173351
    Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer
    Bulletin Number: 09-019-18-3450
    This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p
    Bulletin Number: 09-020-15-3046
    SOME VEHICLES MAY EXHIBIT A CONDITION IN EXTREMELY COLD TEMPERATURES (BELOW FREEZING) WHERE THE HATCHBACK WILL NOT LATCH (HALF LATCH) WHEN CLOSING. THIS IS CAUSED BY THE TOPPER RUBBER, A COMPONENT OF THE LIFTGATE LATCH AND LOCK ACTUATOR (A
    Bulletin Number: 09-020-18-3458
    Some vehicles may exhibit BLUETOOTH® hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as
    Bulletin Number: 09-020-18-3458a
    Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s
    Bulletin Number: 09-020-18-3458b
    Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s
    Bulletin Number: 09-021-18-3459
    Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has
    Bulletin Number: 09-021-18-3459a
    Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b
    Bulletin Number: 09-022-15-3047A
    SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.650A OR LATER). FOR ALL VEHICLES: NAVIGATION OR OTHER SCREEN FREEZES OR REBOOTS. SYSTEM DOES NOT RECOGNIZE USB/
    Bulletin Number: 09-022-15-3047B
    SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.750 OR LATER). NAVIGATION OR OTHER SCREEN TURN BLACK, FREEZE OR REBOOT. SYSTEM DOES NOT RECOGNIZE USB/SD CARD.
    Bulletin Number: 09-022-15-3047C
    SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.753 OR LATER). TURN -BY-TURN NAVIGATION GUIDANCE DOES NOT DISPLAY ON ON THE ACTIVE DRIVING DISPLAY (FOR VEHICLES
    Bulletin Number: 09-022-16-3183
    SOME CUSTOMERS MAY COMPLAIN OF THE POOR APPEARANCE OF THE PASSENGER AND/OR DRIVER SIDE A-PILLAR TRIM. THE LOWER PORTION OF THE TRIM MAY BECOME DISTORTED (AS SHOWN BELOW) DUE TO HIGH TEMPERATURES. TO ELIMINATE THIS CONCERN, THE SHAPE OF THE
    Bulletin Number: 09-022-19-3599
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro
    Bulletin Number: 09-023-18-3475
    When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so
    Bulletin Number: 09-024-16-3192
    SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 56.00.760 OR LATER).SOME STREET NAMES IN CANADA ARE NOT DISPLAYED.NAVIGATION DOES NOT ALLOW TO SET CERTAIN CITIES AS DE
    Bulletin Number: 09-024-16-3192A
    ALL MAZDA CONNECT VEHICLES IN NEW CAR INVENTORY MUST BE UPDATED TO THIS SOFTWARE VERSION LISTED BELOW IN THIS TSB AS PART OF THE NEW CAR READY STEP 3 PROCESS. MAKE SURE THE NEW VEHICLE SPECIALIST RECEIVES A COPY OF THIS BULLETIN.SOME VEHICL
    Bulletin Number: 09-024-16-3192B
    SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.760 OR LATER).SOME STREET NAMES IN CANADA ARE NOT DISPLAYED.NAVIGATION DOES NOT ALLOW TO SET CERTAIN CITIES AS DE
    Bulletin Number: 09-024-17-3350
    Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining
    Bulletin Number: 09-025-18-3479
    Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne
    Bulletin Number: 09-026-16-3182
    SOME CUSTOMERS MAY NOTICE THAT THE AUDIO PANEL (OR CENTER PANEL) IS WRINKLED OR PEELING AT THE EDGES, CAUSING A POOR APPEARANCE CONCERN.PROTECTIVE TAPE HAS BEEN ADDED TO THE AUDIO PANEL TO ELIMINATE THIS CONCERN.
    Bulletin Number: 09-026-19-3613
    Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. This is caused by the cushion tape peeling off from the end(s) due to interference with the windshie
    Bulletin Number: 09-027-16-3197
    SOME VEHICLES MAY EXHIBIT RUST OR BLISTERING ON THE INNER SIDE OF THE LIFTGATE/TRUNK LID, WHERE IT CONTACTS THE WEATHERSTRIP (AS SHOWN BELOW). THE PAINT MAY BECOME DAMAGED BY WEATHERSTRIP CHAFING CAUSED BY LIFTGATE/TRUNK LID VIBRATION WHILE
    Bulletin Number: 09-029-15-3062
    ON SOME VEHICLES, THE FUEL FILLER LID WILL NOT OPEN/CLOSE. THIS MAY BE CAUSED BY SNOW WITH ROAD SALT BEING BROUGHT INTO THE FOOTWELL AREA. THE MELTED SALT WATER THEN FLOWS ALONG THE OPENER LEVER (A) AND ENTERS INTO THE CABLE (B) CAUSING THE
    Bulletin Number: 09-030-15-3073
    MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. REFER TO DAG EXCHANGE CENTRAL (MXCONN
    Bulletin Number: 09-030-18-3484
    Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u
    Bulletin Number: 09-030-19-3598
    Some vehicles may exhibit a squeak noise when opening and/or closing the liftgate. This concern only occurs on vehicles where the liftgate stay damper recall (9916H) was previously performed. Some of the liftgate stay damper rods used for t
    Bulletin Number: 09-031-16-3205
    SOME VEHICLES EQUIPPED WITH A 40:20:40 SPLIT TYPE REAR SEAT MAY BE UNABLE TO LOWER THE REAR SEATBACK (A) WHEN PULLING THE LEFT (B) AND/OR RIGHT (C) REMOTE HANDLES. ALSO, THE SEATBACKS MAY NOT FULLY LATCH (LOCK) WHEN PLACED IN THE UPRIGHT PO
    Bulletin Number: 09-033-17-3374
    Some vehicles may have a condition where the front of the drivers seat cushion trim comes off the seat frame (as shown below). This is found on vehicles equipped with power seats and leather, leatherette or cloth type seat trim. The front s
    Bulletin Number: 09-034-15-3068
    SOME CUSTOMERS MAY COMPLAIN THAT THE FRONT POWER (DRIVER AND/OR PASSENGER) SEATS DO NOT SLIDE BACK AND FORTH PROPERLY OR THAT THEY MAY BE COMPLETELY INOPERATIVE. THIS CONCERN MAY BE CAUSED BY A FOREIGN OBJECT GETTING STUCK UNDER THE POWER S
    Bulletin Number: 09-034-18-3430
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co
    Bulletin Number: 09-034-18-3430a
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co
    Bulletin Number: 09-035-16-3203
    SOME CUSTOMERS MAY COMPLAIN THAT THE PASSENGER-SIDE SEAT WARMER IS SLOW TO GET WARM, COMPARED WITH THE DRIVER-SIDE SEAT WARMER. FOLLOWING A CHANGE TO THE SEAT WEIGHT SENSOR, URETHANE PADS WERE ADDED TO THE PASSENGER-SIDE SEAT CUSHION TO IMP
    Bulletin Number: 09-035-17-3080
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co
    Bulletin Number: 09-035-18-3509
    Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
    Bulletin Number: 09-038-18-3527
    Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). The rattle noise may be caused by insufficient holding force of the glass run channel. To increase
    Bulletin Number: 09-039-15-3097
    SOME VEHICLES MAY EXHIBIT RUST (A) ON THE LIFTGATE OPENING AROUND THE LEFT AND/OR RIGHT SIDE STOPPER (B). THE PAINT IN THIS AREA MAY BE THINNER THAN NORMAL DUE TO PRODUCTION VARIANCES. THE PRODUCTION PROCESS HAS BEEN IMPROVED TO ELIMINATE T
    Bulletin Number: 09-039-16-3209
    SOME VEHICLES MAY HAVE A REAR CONSOLE LID THAT CANNOT BE LOCKED DUE TO A BROKEN LATCH (A). THE REAR CONSOLE LID LATCH MAY BE BROKEN BY EXCESSIVE FORCE APPLIED TO THE LID. TO ELIMINATE THIS CONCERN, THE SHAPE OF THE REAR CONSOLE LID LATCH HA
    Bulletin Number: 09-040-16-3214
    SOME CUSTOMERS MAY COMPLAIN THAT IN EXTREME COLD WEATHER CONDITIONS, THE SUNROOF MAY SUDDENLY OPEN BY ITSELF WHEN THE HEATER IS ON. THIS CONCERN MAY BE DUE TO A SHORT IN THE SUNROOF SWITCH (A) CAUSED FROM CONDEN-SATION GENERATED BETWEEN THE
    Bulletin Number: 09-040-17-3222
    Some vehicles may experience one or more of the following symptoms: ?Poor power steering condition and 3 or more warning lights illumination. ?Turn signal malfunction and 5 or more warning lights illumination. ?Some warning lights illuminat
    Bulletin Number: 09-041-16-3212
    SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 - 10 CM).THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. TO INCREASE T
    Bulletin Number: 09-041-17-3390
    Some vehicles may exhibit a white stain (A) running down the front door(s), which originates from under the outer door mirror. This is caused when water (containing white corrosion) is generated inside the door mirror base (B), then drains
    Bulletin Number: 09-042/15
    AIR BUBBLES TRAPPED INSIDE WINDSHIELD. SOME VEHICLES MAY EXHIBIT SMALL AIR BUBBLES AROUND UPPER LEFT CORNER OF WINDSHIELD. AN IMPROPER PRODUCTION PROCESS CAUSED REMAINING AIR TO BE TRAPPED BETWEEN GLASS AND THE INTERMEDIATE FILM. THE P
    Bulletin Number: 09-042-15-3102
    SOME VEHICLES MAY EXHIBIT SMALL AIR BUBBLES AROUND THE UPPER LEFT CORNER OF THE WINDSHIELD. AN IMPROPER PRODUCTION PROCESS CAUSED REMAINING AIR TO BE TRAPPED BETWEEN THE GLASS AND THE INTERMEDIATE FILM. THE PRODUCTION PROCESS HAS BEEN IMPRO
    Bulletin Number: 09-043-18-3441
    Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield.This is caused by the cushion tape peeling off from the end(s) due to interference with the windshiel
    Bulletin Number: 09-044/15
    MAZDA CONNECT SHUTS DOWN AND DOES NOT REBOOT. SOME VEHICLES MAY EXPERIENCE MAZDA CONNECT INFOTAINMENT SYSTEM SHUTTING DOWN WITH A FEW MINUTES AFTER IGNITION IS TURNED ON, AND WILL NOT REBOOT. IT WILL ONLY REBOOT AFTER IGNITION IS TURNED
    Bulletin Number: 09-044-15-3094
    SOME VEHICLES MAY EXPERIENCE THE MAZDA CONNECT INFOTAINMENT SYSTEM SHUTTING DOWN WITHIN A FEW MINUTES AFTER THE IGNITION IS TURNED ON, AND WILL NOT REBOOT. IT WILL ONLY REBOOT AFTER THE IGNITION IS TURNED OFF AND THEN ON AGAIN. THIS IS CAUS
    Bulletin Number: 09-044-16-3227
    SOME VEHICLES MAY EXHIBIT A CONDITION IN EXTREMELY COLD TEMPERATURES (BELOW FREEZING) WHERE THE HATCHBACK WILL NOT LATCH (HALF LATCH) WHEN CLOSING. THIS IS CAUSED BY THE STOPPER RUBBER, A COMPONENT OF THE LIFTGATE LATCH AND LOCK ACTUATOR (A
    Bulletin Number: 09-049-14-2980
    WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR
    Bulletin Number: 1066M
    SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETER
    Bulletin Number: 1079M
    IN CERTAIN CONDITIONS, SMART CITY BRAKE SUPPORT (SCBS) MAY OPERATE UNINTENTIONALLY. THE OWNER'S MANUAL PROVIDES 7 EXAMPLES: OBJECTS ON THE ROAD AT THE ENTRANCE TO A CURVE.VEHICLES PASSING IN THE OPPOSITE LANE WHILE MAKING A CURVE.METAL OBJE
    Bulletin Number: 1080M
    IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE
    Bulletin Number: 1098M
    WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.
    Bulletin Number: 1099M
    WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE
    Bulletin Number: 1102M
    WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS.
    Bulletin Number: 15-001-15-3092
    SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR: 1.LANE DEPARTURE WARNING SYSTEM (LDWS) WARNING LIGHT TURNS ON AT IDLE. DTC C1001:92 (POOR FUNCTIONING OF FORWARD SENSING CAMERA (FSC)) IS STO
    Bulletin Number: 15-001/16
    LDWS OR ALH WARNING LIGHT ON WITH DTC C1001:92. SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR. LANE DEPARTURE WARNING SYSTEM (LDWS) WARNING LIGHT TURNS ON AT IDLE; DTC C1001:92 (POOR F
    Bulletin Number: 15-001-16-3126
    SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR: 1. LANE DEPARTURE WARNING SYSTEM (LDWS) WARNING LIGHT TURNS ON AT IDLE. DTC C1001:92 (POOR FUNCTIONING OF FORWARD SENSING CAMERA (FSC)) IS ST
    Bulletin Number: 15-001-16-3126
    SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR. UNDER CERTAIN DRIVING CONDITIONS, THE FORWARD SENSING CAMERA (FSC) MAY DETECT A DIRTY WINDSHIELD (NOT CLEAR).OTE FOR CUSTOMER: THE FSC MAY NO
    Bulletin Number: 15003173284
    ? After installing the new Forward Sensing Camera (FSC), frequency of the disabled function with the LDWS/HBC warning lights ON due to foggy FSC lens will be reduced. However, the warning message will be displayed on the Multi-Information D
    Bulletin Number: 15-003-17-3284a
    Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. At that time, the windshield is clear but
    Bulletin Number: 15-003-17-3284b
    Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. At that time, the windshield is clear but
    Bulletin Number: MAZDA 15-001
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: MT-001-18
    When installing a navigation SD card, the center display may show error message "Invalid SD Card".
    Bulletin Number: MT-001-18
    When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The naviga
    Bulletin Number: MT-002-18
    Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also connected to the USB port for charging. The concerns may inc
    Bulletin Number: MT-003-17
    WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE
    Bulletin Number: MT-003-18
    The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.
    Bulletin Number: MT-004-18
    ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual
    Bulletin Number: MT-004-18
    If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c
    Bulletin Number: MT-004-18
    If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft
    Bulletin Number: MT-007-18
    ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a
    Bulletin Number: MT-007-18
    Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g., an accessory cell phone charger, GPS tra
    Bulletin Number: MT-008-18
    ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.
    Bulletin Number: MT-008-18
    Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca
    Bulletin Number: MT-009-17
    Some vehicles may exhibit a chattering noise from the rear spoiler (A) while driving on a rough road. This may be caused by loose rear spoiler installation nuts.
    Bulletin Number: MT-009-18
    If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTI
    Bulletin Number: MT-010-18
    Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti
    Bulletin Number: MT-011-18
    SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displ
    Bulletin Number: MT-012-18
    If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or
    Bulletin Number: MT-014-17
    Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.
    Bulletin Number: MT-015-17
    Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo
    Bulletin Number: MT-016-17
    The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with a
    Bulletin Number: MT-021-17
    Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.
    Bulletin Number: MTI_1031
    SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE
    Bulletin Number: MTI_1031
    SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE.
    Bulletin Number: MTI_1032
    SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK.
    Bulletin Number: MTI_1034
    THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS.
    Bulletin Number: MTI_1111
    WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE
    Bulletin Number: MTI_1115
    BSM SYSTEM VEHICLE DETECTION HAS CHANGED. ALTHOUGH THE OVERALL FUNCTION IS THE SAME AS PREVIOUS VEHICLES, VEHICLE DETECTION IS DIFFERENT. FOR DETAILED BSM SYSTEM INFORMATION, REFER TO SERVICE HIGHLIGHTS.
    Bulletin Number: MULTI-MODELS 12
    INTERMITTENT NO CRANK/NO START. SOME CUSTOMERS MAY COMPLAIN ABOUT AN INTERMITTENT NO CRANK/NO START. THIS MAY BE CAUSED BY INSTRUMENT PANEL WIRING HARNESS CONNECTOR C-11 NOT FULLY SEATED (LOCKED). IDS MAY SHOW SEVERAL U CODES STORED IN
    Bulletin Number: RF-16-01
    2013-16 MX-5/MIATA CLUB AND LAUNCH EDITION - SERVICE PARTS INFORMATION. CERTAIN PARTS USED ON 2013-2016 MX-5/MIATA CLUB AND LAUNCH EDITIONS WERE ADDED BY MNAO'S PORT FACILITIES OR DEALERS AND ARE NOT SHOWN IN THE BEPC. REFER TO THE ILLU
    Bulletin Number: RF-16-03
    THE 2016 CX-9 WITH THE SKYACTIV®-G 2.5T ENGINE REQUIRES A UNIQUE OIL FILTER (PY8W-14-302) WHICH IS NOT INTERCHANGEABLE WITH OTHER SKYACTIV® OIL FILTERS. THE UNIQUE OIL FILTER CAN BE IDENTIFIED WITH TWO WHITE BANDS AS SHOWN BELOW.
    Bulletin Number: RF-16-03R1
    The SKYACTIV®-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV® oil filters. The unique oil filter can be identified with two white bands as shown below.
    Bulletin Number: SA-001-18
    The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored.
    Bulletin Number: SA-001-19
    APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)
    Bulletin Number: SA-001-19a
    APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)
    Bulletin Number: SA-001-19a
    APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.
    Bulletin Number: SA-001-19b
    APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ)
    Bulletin Number: SA-003-19
    Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w
    Bulletin Number: SA-003-19
    Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco
    Bulletin Number: SA-005-18
    Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.
    Bulletin Number: SA-005-18
    Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Album art and artist biographies are not provided by SiriusXM Satelli
    Bulletin Number: SA-006-19
    Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
    Bulletin Number: SA-006-19a
    Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
    Bulletin Number: SA-008-18
    Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display.
    Bulletin Number: SA-009-18
    The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Navigation S
    Bulletin Number: SA-013-19
    MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto
    Bulletin Number: SA-016-18
    If the MAZDA CONNECT Connectivity Master Unit (CMU) is replaced due to failure, the replacement CMU may have a navigation system software error. To resolve this concern, after the installation of the new CMU, check the software version.
    Bulletin Number: SA-016-19
    There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona
    Bulletin Number: SA-017-18
    Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included a timer extension for Programming menu application that ha
    Bulletin Number: SA-023-18
    Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w
    Bulletin Number: SA-024-18
    Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
    Bulletin Number: SA-026-18
    If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fue
    Bulletin Number: SA-027-18
    Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)
    Bulletin Number: SA-027-19
    ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/
    Bulletin Number: SA-029-18
    IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application a
    Bulletin Number: SA-029-19
    Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta
    Bulletin Number: SA-029-19a
    The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download.
    Bulletin Number: SA-031-18
    When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Refer to MGSS (RADAR UNIT INSPECTION) for pro
    Bulletin Number: SA-031-19
    Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.
    Bulletin Number: SA-034-18
    MAZDA CONNECT SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ)
    Bulletin Number: SA-036-17
    IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.
    Bulletin Number: SA-036-18
    MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message "Device no longer has access or service." for the MMS APP installed on android devices starting 8/1/18. Inform the customer that all
    Bulletin Number: SA-037-18
    Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.
    Bulletin Number: SA-039-17
    SOME CUSTOMERS MAY COMPLAIN OF A CREAKING NOISE WHEN DRIVING THROUGH A DIP OR BUMP IN THE ROAD WHILE ACCELERATING. THIS OCCURS WHEN THE VEHICLE IS COLD AND CANNOT BE DUPLICATED ONCE THE VEHICLE IS AT NORMAL OPERATING TEMPERATURE. THE CREAKI
    Bulletin Number: SA-040-17
    SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING ADVANCED KEYLESS ENTRY SYSTEM MALFUNCTIONS: (1) KEY FOB AND/OR DOOR REQUEST SWITCH DOES NOT OPERATE. (2) DOOR LOCKS REPEATEDLY LOCK AND UNLOCK WHEN APPROACHING THE VEHICLE WITH THE ADVANCED
    Bulletin Number: SA-041-17
    PERMANENT DTCS ARE NOW DISPLAYED WITH THE IDS 104 UPDATE. THE PURPOSE OF A PERMANENT DTC IS TO PREVENT CUSTOMERS FROM CLEARING THEM BY DISCONNECTING THE BATTERY CABLE IN ORDER TO PASS A SMOG CHECK. ALL PCM AND TCM DTCS THAT TURN ON THE CHEC
    Bulletin Number: SA-046-17
    An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09-017/17 for a list of improvements to the system.
    Bulletin Number: SA-047-18
    Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
    Bulletin Number: SA-048-17
    In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS).
    Bulletin Number: SA-050-17
    CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should "Vise-Grips" or other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Vice Grips or ot
    Bulletin Number: SA-050-18
    Some customers may complain that the navigation brand icons are no longer shown after a navigation SD card update. This is caused by a navigation map supplier software change. Customers can set preferences if needed. Example: A customer ma
    Bulletin Number: SA-052-17
    Smart City Brake Support (SCBS) frequently asked questions (FAQ)
    Bulletin Number: SA-053-17
    Lane Departure Warning System (LDWS) frequently asked questions (FAQ)
    Bulletin Number: SA-055-17
    Blind Spot Monitoring (BSM) system frequently asked questions (FAQ)
    Bulletin Number: SA-056-17
    Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ)
    Bulletin Number: SA-057-17
    High Beam Control (HBC) system frequently asked questions (FAQ)
    Bulletin Number: SA-058-17
    CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead.
    Bulletin Number: SA-061-17
    In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En
    Bulletin Number: SA-063-17
    Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal
    Bulletin Number: SA-065-17
    Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. MAZDA CONNECT Symptom Troubleshooting Table Sections: Audio System, Bluetooth®, Center Display, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reb
    Bulletin Number: SA-066-17
    Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern
    Bulletin Number: SA130
    WHEN PERFORMING SERVICE ON THE ELECTRIC PARKING BRAKE (EPB) SYSTEM, BE AWARE THAT SOME EPB PARTS REQUIRE UNIQUE REMOVAL/REPLACEMENT PROCEDURES. IF THE VEHICLE IS DELIVERED TO THE CUSTOMER WITH INCOMPLETE EPB SERVICE, THE CUSTOMER MAY EXPERI
    Bulletin Number: SA218
    IF YOU ENCOUNTER A 2013-2016 CX-5 WITH DTC P011A WITH OVERHEATING AND/OR NO HEAT FROM THE HEATER, COMPARE THE HEATER PERFORMANCE TO ANOTHER CX-5. IF ANOTHER CX-5 IS NOT AVAILABLE, CHECK THE HEATER CORE FLOW AND IF RESTRICTED, DRAIN/REPLACE
    Bulletin Number: SA234
    IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB.
    Bulletin Number: SA266
    IF A CUSTOMER HAS A VEHICLE COMMUNICATION RELATED ERROR ON THEIR APP, PERFORM THE FOLLOWING: DISCONNECT THE BATTERY OR UNPLUG THE MODULE FOR AT LEAST 10 SECONDS.RECONNECT THE BATTERY, WAIT 60 SECONDS AND THEN HAVE THE CUSTOMER TRY THE APP A
    Bulletin Number: SA271
    IF THE VEHICLE HAS A CHECK ENGINE LIGHT ON WITH DTC P2096 STORED, UPDATE THE PCM CALIBRATION WITH IDS VERSION 99.01 OR HIGHER.
    Bulletin Number: SA278
    AFTER PANDORA V7.0 WAS RELEASED ON MARCH 7TH, THE FOLLOWING PROBLEMS HAVE BEEN FOUND ON VEHICLE WITH MAZDA CONNECT.NAVIGATION VOICE GUIDANCE WILL SKIP AND CUT OUT LOSING MANY WORDS.PANDORA WILL SUDDENLY DISCONNECT AND MAZDA CONNECT WILL REV
    Bulletin Number: SA285
    OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. THE ISSUE EXTENDS TO GPS VOICE NAVIGATION FOR
    Bulletin Number: SA288
    IF YOU ENCOUNTER A VEHICLE WITH DTC P0137 (CIRCUIT LOW INPUT), CHECK THE REAR HARNESS AT THE RED CIRCLED AREA IN THE FOLLOWING DIAGRAM. IF AN AFTERMARKET ALARM SYSTEM IS INSTALLED, THE REAR HARNESS MIGHT HAVE RECEIVED DAMAGE FROM ELECTRO-TA
    Bulletin Number: SA296
    SOME CUSTOMERS MAY REPORT THAT WHEN USING THEIR IPHONE WITH BLUETOOTH AUDIO THAT THEY CANNOT SELECT A NEW SONG OR A DIFFERENT SONG WILL PLAY.IF THE CUSTOMER SELECTS A DIFFERENT SONG, MOST OF THE TIME IT WILL CONTINUE PLAYING THE CURRENT SON
    Bulletin Number: SA299
    SOME VEHICLES MAY HAVE DTC C1001:92 STORED IN MEMORY. DTC C1001:92 SETS AS A PAST RECORD FOR LOW VISIBILITY OF THE FORWARD SENSING CAMERA (FSC). IT DOES NOT MEAN THERE IS AN ACTUAL FSC DEFECT. IN SOME CASES THE CUSTOMER MAY HAVE A CONCERN W
    Bulletin Number: SA51
    MAZDA CONNECT SOFTWARE VERSION 55.00.760 IS NOW AVAILABLE ON MS3. USE THIS VERSION FOR ALL MAZDA CONNECT UPDATES, INCLUDING OPEN SSP98 VEHICLES. IF SSP98 IS CLOSED, USE TSB 09-024/16 TO REPAIR THE VEHICLES.CLICK ON "IDS/INFOTAINMENT", THEN
    Bulletin Number: SB-04-002-15
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: SB-15-001-15
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: SSPA6
    Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2016 CX-5 vehicles built from November 1, 2014 through May 13, 2016. Certain 2016 vehicles were evaluated under NHTSA?s new frontal oblique crash test
    Bulletin Number: SSPA6
    On December 5, 2016, Mazda Motor Corporation sent out an email launching a Mazda Diagnostic Reprogramming Tool (MDRT) service loaner program for Special Service Program (SSPA6). The purpose of this email is to inform all Mazda dealerships
    Bulletin Number: SSPA6
    On December 5, 2016, Mazda Motor Corporation sent out an email launching a Mazda Diagnostic Reprogramming Tool (MDRT) service loaner program for Special Service Program (SSPA6). The purpose of this email is to inform all Mazda dealerships t
    Bulletin Number: SSPA6
    On January 1, 2018, Mazda Technical Services sent out an email extending the Mazda Diagnostic Reprogramming Tool (MDRT) service loaner program for Special Service Program (SSPA6) for an additional 5 months to improve the low completion rate
    Bulletin Number: SSPA6
    Special Service Program (SSP) A6 - 2016 CX-5 Passenger Frontal Air Bag Concern - MDRT TOOL RETURN. On July 12th, 2018, Mazda Technical Services sent out an email extending the Mazda Diagnostic Reprogramming Tool (MDRT) service loaner progra
    Bulletin Number: SSPA6
    Special Service Program (SSP) A6-MDRT TOOL - 2016 CX-5 Passenger Frontal Air Bag Concern. On October 2, 2017, Mazda Technical Services sent out an email extending the Mazda Diagnostic Reprogramming Tool (MDRT) service loaner program for Spe
    Bulletin Number: SSPA6a
    Special Service Program (SSP) A6 - 2016 CX-5 Passenger Frontal Air Bag Concern - MDRT TOOL RETURN - UPDATE ON RETURN PROCEDURE. On July 12th, 2018, Mazda Technical Services sent out an email extending the Mazda Diagnostic Reprogramming Tool
    2016 MAZDA CX-9
    Bulletin Number: 00-001-16-3127
    IN SUPPORT OF IMPROVED ELECTRICAL DIAGNOSIS ON SKYACTIV VEHICLES, MAZDA WILL SHIP A TERMINAL TEST KIT TO ALL DEALERS. THE TEST KIT IS DESIGNED PECIFICALLY FOR SKYACTIV MODULE TERMINALS. THE SST WILL BE SHIPPED BY MAZDAS TOOL VENDOR BOSCH
    Bulletin Number: 00-001-18-3446
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
    Bulletin Number: 00-001-18-3446a
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
    Bulletin Number: 00-001-19-3560
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
    Bulletin Number: 00-002-19-3561
    Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap
    Bulletin Number: 00-003-16-3207
    IN SUPPORT OF THE NEWLY LAUNCHED 2016 CX-9, MAZDA WILL SHIP TO ALL DEALERS, A CRIMPING TOOL DESIGNED SPECIFICALLY FOR USE ON ALUMINUM WIRING.THE SST WILL BE SHIPPED BY MAZDAS TOOL VENDOR BOSCH AT THE END OF MAY, 2016.THE FOLLOWING SST IS
    Bulletin Number: 00-003-18-3480
    Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro
    Bulletin Number: 00-003-18-3480a
    Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap
    Bulletin Number: 00-003-19-3583
    In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
    Bulletin Number: 00-004-16-3237
    RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNERS MANUAL.
    Bulletin Number: 01-001-18-3419
    After parking the vehicle at temperatures below the freezing, some customers may experience a lack of power with the check engine light on and DTC P0638:00 and/or P2112:00 stored in memory. - P0638:00: Throttle valve actuator control range/
    Bulletin Number: 01-001-18-3419a
    After parking the vehicle at temperatures below the freezing, some customers may experience a lack of power with the check engine light on and DTC P0638:00 and/or P2112:00 stored in memory. - P0638:00: Throttle valve actuator control range/
    Bulletin Number: 01-001-19-3551
    This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
    Bulletin Number: 01-002-19-3552
    The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
    Bulletin Number: 01-003-18-3421
    Some customers may experience a lack of power with no warning lights illuminated and no related DTCs stored. This concern most likely occurs when the fuel temperature is high and during situations where high power is required. This concern
    Bulletin Number: 01-003-19-3557
    Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte
    Bulletin Number: 01-004-19-3558
    On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a
    Bulletin Number: 01-005-19-3548
    Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). The concern is most likely the result of the customer not getting the fuel cap completely close
    Bulletin Number: 01-006-17-3318
    Some customers may complain about a slight hesitation while accelerating from a stop. It most likely occurs when D or R range is selected right after engine start or during high rpm idling. This may be caused by an improper PCM control logi
    Bulletin Number: 01-006-19-3549
    The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazda models, there is no key cylinder on the steering column. Therefore, the engine cannot be started with the auxiliary key if the room
    Bulletin Number: 01-007-17-3349
    Some vehicles may exhibit a lack of engine power / intake air leak noise from the engine compartment. Hose clamps A and/or B for the air hose (C) for the turbocharger air outlet pipe (D) may be loose due to insufficient tightening. The tigh
    Bulletin Number: 01-008-18-3451
    This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
    Bulletin Number: 01-009-17-3377
    Some customers may experience a lack of power when driving. The master warning light or the check engine light turns on and DTC P130C stored in memory. It occurs mostly at low temperatures. Once the ignition is turned off and on, the concer
    Bulletin Number: 01-009-17-3377a
    Some customers may experience a lack of power when driving. The master warning light or the check engine light turns on and DTC P130C:00 and U0401:00 (ABS) stored in memory. It occurs mostly at low temperatures. Once the ignition is turned
    Bulletin Number: 01-009-18-3452
    The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
    Bulletin Number: 01-010-17-3378
    Some vehicles may experience DTC P064A stored in the PCM memory. There is no drivability concern and a technician may find this DTC during diagnosis for another concern. P064A:00 - (Fuel Pump Control Module Error). [Detection Condition] T
    Bulletin Number: 01-010-18-3442
    Some vehicles may exhibit an engine misfire during acceleration with the check engine light flashing and the following DTC(s). P0302:00 - Cylinder No.2 misfire detected and/or P0303:00 - Cylinder No.3 misfire detected. NOTE: Even if a misfi
    Bulletin Number: 01-010-18-3442a
    Some vehicles may exhibit an engine misfire during acceleration with the check engine light flashing and the following DTC(s). P0302:00 - Cylinder No.2 misfire detected and/or P0303:00 - Cylinder No.3 misfire detected NOTE: Even if a misfir
    Bulletin Number: 01-010-18-3442b
    Some vehicles may exhibit an engine misfire during acceleration with the check engine light flashing and the following DTC(s). P0302:00 - Cylinder No.2 misfire detected and/or P0303:00 - Cylinder No.3 misfire detected NOTE: Even if a misfir
    Bulletin Number: 01-011-18-3456
    The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fu
    Bulletin Number: 01-012-18-3474
    Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte
    Bulletin Number: 01-013-18-3478
    Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely closed
    Bulletin Number: 01-016-18-3522
    On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a
    Bulletin Number: 01-017-18-3518
    Some customers may experience a check engine light on and DTC P0401:00 stored in memory without any drivability issues. P0401:00 - [PCM] EGR flow insufficient detected. This concern may be caused by the detection logic for the DTC is too se
    Bulletin Number: 02-001-19-3550
    Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
    Bulletin Number: 02-002-19-3546
    Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
    Bulletin Number: 02-003-17-3300a
    Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: *upper front strut bearing (A) da
    Bulletin Number: 02-003-18-3501
    Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely.
    Bulletin Number: 02-003-19-3547
    Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
    Bulletin Number: 02-004-17-3273a
    Some vehicles may experience a creaking/squeaking noise from the right rear suspension. The noise occurs while coming to a (slow speed) stop or when starting from a stop. The noise can also be duplicated by gently bouncing the right rear su
    Bulletin Number: 02-004-18-3426
    Certain CX-9 vehicles may experience a creaking/squeaking noise from the right rear suspension. The noise may occur while traveling at lower speeds or coming to a stop, or when starting from a stop. The noise can also be duplicated by gentl
    Bulletin Number: 02-004-19-3574
    Some customers may complain that the steering wheel is off center more than 3┬░ even when driving straight on a flat road.
    Bulletin Number: 02-005-16-3152A
    BEGINNING WITH THE CX-5 AND MAZDA6 MODELS, GRIP TYPE FRONT AND REAR STABILIZER BUSHINGS HAVE BEEN INCORPO-RATED FOR NOISE PREVENTION PURPOSES. IF ANY TYPE OF GREASE OR LUBRICATION IS APPLIED TO THE BUSHINGS, IT MAY CREATE NOISE DUE TO BUSHI
    Bulletin Number: 02-005-18-3444
    Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
    Bulletin Number: 02-006-18-3449
    Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
    Bulletin Number: 02-007-17-3337
    Some vehicles may exhibit one or both of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 Km/h). Th
    Bulletin Number: 02-007-17-3337a
    Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 Km/h). Th
    Bulletin Number: 02-007-17-3337b
    Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps atapproximate 12 - 25 mph (20 - 40 Km/h). The
    Bulletin Number: 02-007-18-3438
    Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 Km/h). Th
    Bulletin Number: 02-008-18-3467
    Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
    Bulletin Number: 02-009-16-3155
    SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3┬░ EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD.
    Bulletin Number: 02-009-18-3472
    Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because the TPMS initialization was not performed correctly before customer delivery.TPMS INITIALIZATION PROCESS: When any of the services belo
    Bulletin Number: 02-010-18-3477
    Some customers may complain that the steering wheel is off center more than 3┬░ even when driving straight on a flat road.
    Bulletin Number: 02-011-18-3476
    This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it illuminated and how to properly initialize the system.The Tire Pressure Monitoring System (TPMS) monitors the tire pressure of all four tires
    Bulletin Number: 02-013-18-3491
    Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. The shape and material of the dust boot has been changed to improve its resistance
    Bulletin Number: 04-001-18-3418
    Some vehicles with the electric parking brake (EPB) may exhibit rear brake dragging, resulting in brake noise and abnormal outer brake pad wear.The vehicle may also roll momentarily when starting from a stand-still with the EPB applied. Thi
    Bulletin Number: 04-001-19-3556
    Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th
    Bulletin Number: 04-002-19-3545
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
    Bulletin Number: 04-003-18-3455
    Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th
    Bulletin Number: 04-004-16-3160
    SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR,
    Bulletin Number: 04-004-18-3468
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
    Bulletin Number: 04-005-17-3329
    Some vehicles with the electric parking brake (EPB) may exhibit rear brake dragging, resulting in brake noise and abnormal outer brake pad wear.The vehicle may also roll momentarily when starting from a stand-still with the EPB applied. Thi
    Bulletin Number: 04-006-18-3496
    Some vehicles may exhibit a squeaking noise from the front brakes during light braking. This concern usually occurs when the front brake pads have been worn to certain levels. Also, as the pads wear, the chamfer goes away and the grease bet
    Bulletin Number: 05-001-19-3538
    When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the "P" position and the engine s
    Bulletin Number: 05-002-16-3129
    THE NEW SKYACTIV-DRIVE FW6A-EL AT USES AUTOMATIC TRANSMISSION FLUID (ATF) TYPE: FZ. ONLY USE ATF-FZ TO FILL OR TOP OFF THE FLUID LEVEL. ATF-FZ IS SPECIALLY DESIGNED FOR USE IN THE SKYACTIV-DRIVE SERIES AT. IT IS A LOW VISCOSITY FORMULA
    Bulletin Number: 05-002-18-3454
    The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use"ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula w
    Bulletin Number: 05-004-18-3466
    Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil press
    Bulletin Number: 05-004-19-3466
    Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pres
    Bulletin Number: 06-001-17-3307b
    Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
    Bulletin Number: 06-002-19-3585a
    Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
    Bulletin Number: 07-002-18-3432
    A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c
    Bulletin Number: 07-002-19-3616
    A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
    Bulletin Number: 07005173335
    Some customers may complain that 1) the air conditioner is not cold enough or that 2) the cabin is cold, but the fan speed stays on high and there is noise coming from the blower motor. The following may be the causes: 1)The A/C compressor
    Bulletin Number: 07005173335A
    Some customers may complain that 1) the air conditioner is not cold enough or that 2) the cabin is cold, but the fan speed stays on high and there is noise coming from the blower motor. The following may be the causes: 1)The A/C compressor
    Bulletin Number: 07-005-17-3335b
    Some customers may complain that 1) the air conditioner is not cold enough or 2) the cabin is cold, but the fan speed stays on high and there is noise coming from the blower motor or 3) it is difficult to adjust the driver/passenger side ve
    Bulletin Number: 08-001-18-3457
    This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
    Bulletin Number: 08-001-19-3544
    This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
    Bulletin Number: 09-001-17-3296b
    When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will
    Bulletin Number: 09-001-18-3387
    Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. This is caused by some for
    Bulletin Number: 09-001-18-3387a
    Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused
    Bulletin Number: 09-001-19-3553
    When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so
    Bulletin Number: 09-002-18-3410
    After the installation of a new instrument cluster, the message "Fctry" or "Factory" is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed in a new vehicle.Some new instrument clusters are in the fac
    Bulletin Number: 09-002-19-3554
    This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro
    Bulletin Number: 09-003-16-3130
    SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMP-TOM TO BE MORE NOTICEA
    Bulletin Number: 09-003-18-3405b
    Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. TheSD card has been updated to eliminate th
    Bulletin Number: 09-003-19-3555
    Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
    Bulletin Number: 09-003-19-3555a
    Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
    Bulletin Number: 09-004-18-3402
    Some customers may complain that the door weatherstrip (1) comes off at the front / lower part of the reardoor(s). This concern is caused by insufficient weatherstrip gripping force.
    Bulletin Number: 09-004-18-3402a
    Some customers may complain that the door weatherstrip (1) comes off at the front / lower part of the reardoor(s). This concern is caused by insufficient weatherstrip gripping force.
    Bulletin Number: 09-004-19-3543
    Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne
    Bulletin Number: 09-005-18-3414
    Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates ins
    Bulletin Number: 09-005-18-3414a
    Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates ins
    Bulletin Number: 09-005-19-3562
    When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
    Bulletin Number: 09-007-18-3422
    Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.
    Bulletin Number: 09-007-18-3422a
    Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.
    Bulletin Number: 09-007-19-3564
    Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s
    Bulletin Number: 09-007-19-3564a
    Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s
    Bulletin Number: 09-008-17-3324
    Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limit
    Bulletin Number: 09-009/16
    HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CU
    Bulletin Number: 09-009-16-3150A
    SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS
    Bulletin Number: 09-009-18-3439
    On some vehicles, the second-row seat back does not fold (B) or slide (C) forward when the walk-in lever (A) is pulled up to access to the 3rd row seats. Also, the recliner lever knob (D) may not operate on some vehicles. These concerns may
    Bulletin Number: 09-009-19-3566
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co
    Bulletin Number: 09-010/16
    STAINS FOUND ON PAINT DURING PDI SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY
    Bulletin Number: 09-010-17-3310
    Some customers may complain about a dent (A) in the rear door trim, which is visible when the sunshade (C) is closed. The dent is caused by the sunshade tab (B) when the sunshade is opened. The tab contacts the door trim and leaves a dent.
    Bulletin Number: 09-010-18-3440
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro
    Bulletin Number: 09-010-18-3440a
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro
    Bulletin Number: 09-010-18-3440b
    All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.Some vehicle
    Bulletin Number: 09-011-18-3448
    Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
    Bulletin Number: 09-012-19-3535
    While stopped with the transmission in Park position, some vehicles may exhibit concerns that the liftgate unlatches itself without pressing the liftgate opener switch (1) or it will not unlatch when pressing the liftgate opener switch (1).
    Bulletin Number: 09-014-18-3443
    When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
    Bulletin Number: 09-014-18-3443a
    When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
    Bulletin Number: 09-015-18-3445
    At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
    Bulletin Number: 09-015-18-3445a
    At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec
    Bulletin Number: 09-016-16-3158
    AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI
    Bulletin Number: 09-016-16-3158A
    AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI
    Bulletin Number: 09-016-19-3531
    Some customers may notice the rear A/C vent cover is loose / detached from the carpet, which may also be torn or damaged. This concern may be caused when excessive force is applied to the A/C vent cover clip, resulting in a loose or dislodg
    Bulletin Number: 09017173346
    All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic
    Bulletin Number: 09-017-17-3347a
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will removed from the
    Bulletin Number: 09-017-17-3347b
    All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic
    Bulletin Number: 09-017-17-3347c
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro
    Bulletin Number: 09018173351
    Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer
    Bulletin Number: 09-018-19-3584
    Some customers may complain that the door weatherstrip (1) comes off at the front / lower part of the rear door(s). This concern is caused by insufficient weatherstrip gripping force. To eliminate this concern, the shape of the weatherstrip
    Bulletin Number: 09-019-18-3450
    This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p
    Bulletin Number: 09-020-18-3458
    Some vehicles may exhibit BLUETOOTH® hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as
    Bulletin Number: 09-020-18-3458a
    Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s
    Bulletin Number: 09-020-18-3458b
    Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s
    Bulletin Number: 09-021-18-3459
    Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has
    Bulletin Number: 09-021-18-3459a
    Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b
    Bulletin Number: 09-022-19-3599
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro
    Bulletin Number: 09-023-17-3348
    On some vehicles, the front bumper cover may pop out causing a poor appearance complaint. This may be caused by an insufficient amount of holding force of the bumper slider.
    Bulletin Number: 09-023-17-3348a
    On some vehicles, the front bumper cover may pop out causing a poor appearance complaint. This may be caused by an insufficient amount of holding force of the bumper slider. To eliminate this concern, the configuration of the bumper slider
    Bulletin Number: 09-023-18-3475
    When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so
    Bulletin Number: 09-025-18-3479
    Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne
    Bulletin Number: 09-026-17-3346
    Some customers may complain that the third-row seat headrest(s) are loose (A) and do not lock in the upright position (B) or the headrest are locked in the forward-bent position (C). These concerns are caused by improper operation while the
    Bulletin Number: 09-029-17-3365
    Some customers may complain that the tachometer display in the Active Driving Display cannot be turned off using the MAZDA CONNECT setting menu since it has been removed by a CMU update. The concerns will be noticed after a CMU update from
    Bulletin Number: 09-030-15-3073
    MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. REFER TO DAG EXCHANGE CENTRAL (MXCONN
    Bulletin Number: 09-031-19-3625
    After the installation of a new instrument cluster, the message "Fctry" or âÃÂÃÂFactoryâÃÂÝ is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument
    Bulletin Number: 09-033-19-3590
    Some vehicles may exhibit the rear parking sensor beeping without any obstacles behind it when the shift lever is shifted into Reverse. This concern only occurs when the rear USB power outlet (1) is broken. This is caused by noise from USB
    Bulletin Number: 09-034-17-3379
    Some customers may experience the 8-inch center display sometimes turns black while driving. When the display turns black, the sound (for navigation or audio system) can still be heard and the volume can be controlled. The center display ma
    Bulletin Number: 09-034-18-3430
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co
    Bulletin Number: 09-034-18-3430a
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co
    Bulletin Number: 09-035-17-3080
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co
    Bulletin Number: 09-036-17-3375
    On some vehicles, the second-row seat back does not fold (B) or slide (C) forward when the walk-in lever (A) is pulled up to access to the 3rd row seats. Also, the recliner lever knob (D) may not operate on some vehicles. These concerns may
    Bulletin Number: 09-042-18-3536
    Some customers may notice cracks at one or both ends of the front bumper near the front fender / front combination light. This may be caused when driving over bumps. The bumper fascia may receive higher than expected forces, depending on dr
    Bulletin Number: 09-043-16-3223
    SOME VEHICLES MAY EXHIBIT THE DRIVER AND/OR PASSENGER SIDE SEAT CUSHION TRIM COMING OUT OF THE SIDE COVER, CAUSING A POOR APPEARANCE CONCERN. THIS IS DUE TO THE SEAT TRIM EDGE BEING CUT TOO SHORT. TO ELIMINATE THIS CONCERN, THE CONFIGURATIO
    Bulletin Number: 09-045-16-3228
    SOME VEHICLES EQUIPPED WITH BEIGE INTERIOR, MAY HAVE BLACK REAR DOOR TRIM GRIP COVER(S) (A) INSTALLED IN THEIR VEHICLE BY MISTAKE. THE CORRECT COLOR OF THE GRIP COVERS IS BEIGE TO MATCH THE COLOR OF THE VEHICLE INTERIOR. THIS CONCERN
    Bulletin Number: 09-048-16-3241
    SOME VEHICLES MAY EXHIBIT A SQUEAKING NOISE FROM THE LEFT AND/OR RIGHT SIDE FRONT CONSOLE PANELS WHEN DRIVING ON ROUGH ROADS. THE NOISE CAN ALSO BE REPRODUCED BY PUSHING THE SIDE PANEL AT THE LOCATION SHOWN BELOW. THE NOISE MAY BE CAUSED BY
    Bulletin Number: 1066M
    SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETER
    Bulletin Number: 1079M
    IN CERTAIN CONDITIONS, SMART CITY BRAKE SUPPORT (SCBS) MAY OPERATE UNINTENTIONALLY. THE OWNER'S MANUAL PROVIDES 7 EXAMPLES: OBJECTS ON THE ROAD AT THE ENTRANCE TO A CURVE.VEHICLES PASSING IN THE OPPOSITE LANE WHILE MAKING A CURVE.METAL OBJE
    Bulletin Number: 1080M
    IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE
    Bulletin Number: 1094M
    SOME CUSTOMERS MAY COMPLAIN ABOUT A REAR SUN SHADE THAT DOES NOT RETRACT. THIS MAY BE CAUSED BY A SUN SHADE THAT IS IN THE LOCK POSITION (LOCK PIN IS PUSHED IN).
    Bulletin Number: 1097M
    SOME CUSTOMERS MAY COMPLAIN ABOUT A DIM AD-DISP DURING THE DAY, WHILE AT NIGHT THE AD-DISP WORKS PROPERLY. USING THE DIMMER ADJUSTMENT DOES NOT RESOLVE THE CONCERN. THIS MAY BE CAUSED BY THE CUSTOMER USING POLARIZED SUN GLASSES DURING THE D
    Bulletin Number: 1098M
    WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.
    Bulletin Number: 1099M
    WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE
    Bulletin Number: 1102M
    WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS.
    Bulletin Number: 1104M
    SOME CUSTOMERS MAY COMPLAIN ABOUT AN INOPERATIVE POWER LIFTGATE (PLG). DTC U3003:16 (POWER LIFTGATE (PLG) CONTROL MODULE POWER SUPPLY VOLTAGE LOW INPUT) IS STORED IN MEMORY. THIS MAY BE CAUSED BY LOW BATTERY VOLTAGE.
    Bulletin Number: 1108M
    THE POWER LIFTGATE (PLG) FULLY OPEN POSITION CAN BE ADJUSTED TO ACCOMMODATE A GARAGE WITH A LOW CEILING.
    Bulletin Number: 15-002-16-3224
    SOME CUSTOMERS MAY EXPERIENCE AN UNEXPECTED SMART BRAKE SUPPORT (SBS) SYSTEM OPERATION WHEN A VEHICLE AHEAD SLOWS DOWN, STOPS AT A TRAFFIC LIGHT OR WHEN THE CUSTOMER PASSES A SLOWER VEHICLE WHILE CHANGING LANES.THIS MAY BE CAUSED BY AN IMPR
    Bulletin Number: 15-005-17-3358
    Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more
    Bulletin Number: 15-005-17-3358a
    Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more
    Bulletin Number: 15-005-17-3358b
    Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: ? Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area.? Adjacent vehicle (B) drivi
    Bulletin Number: MT-001-18
    When installing a navigation SD card, the center display may show error message "Invalid SD Card".
    Bulletin Number: MT-001-18
    When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The naviga
    Bulletin Number: MT-002-18
    Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also connected to the USB port for charging. The concerns may inc
    Bulletin Number: MT-003-17
    WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE
    Bulletin Number: MT-003-18
    The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.
    Bulletin Number: MT-004-18
    ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual
    Bulletin Number: MT-004-18
    If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c
    Bulletin Number: MT-004-18
    If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft
    Bulletin Number: MT-005-17
    SOME VEHICLES EQUIPPED WITH MAZDA RADAR CRUISE CONTROL (MRCC) WILL NOT SET (THE SYSTEM STAYS ON STANDBY) IF THE DRIVER'S SEAT BELT IS NOT FASTENED. THIS IS A NORMAL CONDITION. DO NOT PERFORM ANY REPAIRS FOR THIS CONDITION.
    Bulletin Number: MT-006-18
    POWER LIFTGATE INOPERATIVE WITH DTC U3003:16: Some customers may complain about an inoperative power liftgate (PLG) with DTC U3003:16 (Power liftgate (PLG) control module power supply voltage low input) is stored in memory. This may be caus
    Bulletin Number: MT-007-18
    ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a
    Bulletin Number: MT-007-18
    Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g., an accessory cell phone charger, GPS tra
    Bulletin Number: MT-008-18
    ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.
    Bulletin Number: MT-008-18
    Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca
    Bulletin Number: MT-010-18
    Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti
    Bulletin Number: MT-011-18
    SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displ
    Bulletin Number: MT-012-18
    If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or
    Bulletin Number: MT-014-17
    Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.
    Bulletin Number: MT-015-17
    Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo
    Bulletin Number: MT-016-17
    The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with a
    Bulletin Number: MT-021-17
    Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.
    Bulletin Number: MTI_1031
    SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE
    Bulletin Number: MTI_1031
    SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE.
    Bulletin Number: MTI_1032
    SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK.
    Bulletin Number: MTI_1034
    THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS.
    Bulletin Number: MTI_1111
    WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE
    Bulletin Number: MTI_1115
    BSM SYSTEM VEHICLE DETECTION HAS CHANGED. ALTHOUGH THE OVERALL FUNCTION IS THE SAME AS PREVIOUS VEHICLES, VEHICLE DETECTION IS DIFFERENT. FOR DETAILED BSM SYSTEM INFORMATION, REFER TO SERVICE HIGHLIGHTS.
    Bulletin Number: MULTI-MODELS 13
    BLIND SPOT MONITORING (BSM) SYSTEM CHANGE. THE 2016 MX-5, 2016 CX-3 AND NEW 2016 CX-9 BSM SYSTEM VEHJICLE DETECTION HAS CHANGED. ALTHOUGH THE OVERALL FUNCTION IS THE SAME AS PREVIOUS VEJHICLES, VEHICLE DETECTION IS DIFFERENT.
    Bulletin Number: RF-16-03
    THE 2016 CX-9 WITH THE SKYACTIV®-G 2.5T ENGINE REQUIRES A UNIQUE OIL FILTER (PY8W-14-302) WHICH IS NOT INTERCHANGEABLE WITH OTHER SKYACTIV® OIL FILTERS. THE UNIQUE OIL FILTER CAN BE IDENTIFIED WITH TWO WHITE BANDS AS SHOWN BELOW.
    Bulletin Number: RF-16-03R1
    The SKYACTIV®-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV® oil filters. The unique oil filter can be identified with two white bands as shown below.
    Bulletin Number: SA-001-18
    The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored.
    Bulletin Number: SA-001-19
    APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)
    Bulletin Number: SA-001-19a
    APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)
    Bulletin Number: SA-001-19a
    APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.
    Bulletin Number: SA-001-19b
    APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ)
    Bulletin Number: SA-001305
    2016THE 2016 CX-9 HAVE THE LATEST MAZDA CONNECT SOFTWARE (VERSION 58). DO NOT ATTEMPT TO UPDATE WITH THE SOFTWARE VERSION AVAILABLE ON MS3 (VERSION 55). IF YOU UPDATE TO AN EARLIER VERSION OF SOFTWARE, THE CMU WILL NEED TO BE SENT IN AND R
    Bulletin Number: SA-001310
    SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR BOTH THIRD ROW SEAT HEAD RESTRAINT(S) CANNOT BE MOVED TO THE UPRIGHT POSITION. THIS MAY BE CAUSED BY IMPROPER FOLD POSITION OF THE HEAD RESTRAINT(S) WHEN THE SEAT BACK IS FOLDED DOWN.
    Bulletin Number: SA-003-19
    Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w
    Bulletin Number: SA-003-19
    Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco
    Bulletin Number: SA-005-18
    Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.
    Bulletin Number: SA-005-18
    Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Album art and artist biographies are not provided by SiriusXM Satelli
    Bulletin Number: SA-006-19
    Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
    Bulletin Number: SA-006-19a
    Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
    Bulletin Number: SA-008-18
    Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display.
    Bulletin Number: SA-009-18
    The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Navigation S
    Bulletin Number: SA-013-19
    MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto
    Bulletin Number: SA-016-19
    There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona
    Bulletin Number: SA-017-18
    Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included a timer extension for Programming menu application that ha
    Bulletin Number: SA-019-18
    While inspecting turbocharger housings, you may see cracks (fractures) as shown below. The cracks do not affect engine performance or cause any noise, so replacement is NOT necessary.
    Bulletin Number: SA-023-18
    Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w
    Bulletin Number: SA-024-18
    Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
    Bulletin Number: SA-026-18
    If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fue
    Bulletin Number: SA-027-18
    Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)
    Bulletin Number: SA-027-19
    ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/
    Bulletin Number: SA-029-18
    IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application a
    Bulletin Number: SA-029-19
    Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta
    Bulletin Number: SA-029-19a
    The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download.
    Bulletin Number: SA-030-19
    While inspecting turbocharger housings, you may see cracks (fractures) as shown below. The cracks do not affect engine performance or cause any noise, so replacement is NOT necessary.
    Bulletin Number: SA-031-18
    When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Refer to MGSS (RADAR UNIT INSPECTION) for pro
    Bulletin Number: SA-031-19
    Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.
    Bulletin Number: SA-034-18
    MAZDA CONNECT SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ)
    Bulletin Number: SA-036-17
    IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.
    Bulletin Number: SA-036-18
    MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message "Device no longer has access or service." for the MMS APP installed on android devices starting 8/1/18. Inform the customer that all
    Bulletin Number: SA-037-18
    Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.
    Bulletin Number: SA-040-17
    SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING ADVANCED KEYLESS ENTRY SYSTEM MALFUNCTIONS: (1) KEY FOB AND/OR DOOR REQUEST SWITCH DOES NOT OPERATE. (2) DOOR LOCKS REPEATEDLY LOCK AND UNLOCK WHEN APPROACHING THE VEHICLE WITH THE ADVANCED
    Bulletin Number: SA-041-17
    PERMANENT DTCS ARE NOW DISPLAYED WITH THE IDS 104 UPDATE. THE PURPOSE OF A PERMANENT DTC IS TO PREVENT CUSTOMERS FROM CLEARING THEM BY DISCONNECTING THE BATTERY CABLE IN ORDER TO PASS A SMOG CHECK. ALL PCM AND TCM DTCS THAT TURN ON THE CHEC
    Bulletin Number: SA-042-18
    DO NOT follow the instructions on MGSS for performing the ELECTRIC PARKING BRAKE (EPB) FORCED RELEASE PROCEDURE until these instructions are read, otherwise, damage to the EPB system may occur The instructions on MGSS are incorrect in one
    Bulletin Number: SA-043-18
    The instructions in the current inventory of the Rear Seat Entertainment (RSE) System are incorrect in some of the steps and have been updated. The P/N of the updated instructions is 0000-8F-N10A. If the accessory instructions with the RSE
    Bulletin Number: SA-046-17
    An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09-017/17 for a list of improvements to the system.
    Bulletin Number: SA-047-17
    The CX-9 tachometer feature in the AD-Display with version 58 has been removed from all updates.When updating MAZDA CONNECT from version 58, make sure to turn it off on the AD-Display tab in Settings before performing the update. If not, th
    Bulletin Number: SA-047-18
    Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
    Bulletin Number: SA-048-17
    In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS).
    Bulletin Number: SA-050-18
    Some customers may complain that the navigation brand icons are no longer shown after a navigation SD card update. This is caused by a navigation map supplier software change. Customers can set preferences if needed. Example: A customer ma
    Bulletin Number: SA-051-17
    A customer may report that the infotainment screen is black, blank or inoperative on a 2016 CX-9. This will usually be an intermittent concern.
    Bulletin Number: SA-052-17
    Smart City Brake Support (SCBS) frequently asked questions (FAQ)
    Bulletin Number: SA-053-17
    Lane Departure Warning System (LDWS) frequently asked questions (FAQ)
    Bulletin Number: SA-054-17
    Blind Spot Monitoring (Advanced BSM) system frequently asked questions (FAQ)
    Bulletin Number: SA-056-17
    Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ)
    Bulletin Number: SA-057-17
    High Beam Control (HBC) system frequently asked questions (FAQ)
    Bulletin Number: SA-058-17
    CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead.
    Bulletin Number: SA-059-17
    Some customers may complain that the tachometer is missing from the active driving display after one of the following occurs: Battery cable has been disconnected. ROOM 25A fuse has been removed. INTERIOR 10A fuse has been removed. Battery h
    Bulletin Number: SA-061-17
    In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En
    Bulletin Number: SA-063-17
    Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal
    Bulletin Number: SA-065-17
    Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. MAZDA CONNECT Symptom Troubleshooting Table Sections: Audio System, Bluetooth®, Center Display, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reb
    Bulletin Number: SA-066-17
    Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern
    Bulletin Number: SA-074-17
    If the BSM control module is replaced, Auto Configuration and BSM Radar Test must be performed: 1. Auto Configuration -When the ignition is switched ON, the blind spot monitoring (BSM) reads the vehicle specification information sent via CA
    Bulletin Number: SA234
    IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB.
    Bulletin Number: SA285
    OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. THE ISSUE EXTENDS TO GPS VOICE NAVIGATION FOR
    Bulletin Number: SA290
    THE POWER LIFTGATE MAY NOT OPEN/CLOSE ELECTRICALLY IF THE VEHICLE IS PARKED ON AN INCLINE, OR THERE IS STRONG WIND, OR THE LIFTGATE IS LADEN WITH SNOW. IN ADDITION TO THE POWER LIFTGATE DESCRIPTION ABOVE (FOUND IN THE 2016 CX-9 OWNER'S MANU
    Bulletin Number: SA292
    WITH THE UPCOMING LAUNCH OF THE NEW CX-9, MAZDA TECHNICAL SERVICES DIVISION IS CONFIDENT WE CAN WORK TOGETHER TO DELIVER A PREMIUM VEHICLE TO OUR CUSTOMERS. WHEN PERFORMING A PDI, WE ASK THAT YOU CLOSELY INSPECT THE FOLLOWING ITEMS TO ENSU
    Bulletin Number: SA293
    TO IMPROVE THE CUSTOMER EXPERIENCE WITH THE NEW 2016 CX-9, AN ENHANCED PDI STEP 1 HAS BEEN CREATED WITH AN ADDITIONAL 0.4 HRS LABOR HOURS. THE FORM AND WARRANTY INFORMATION CAN BE FOUND ON MS3 UNDER OTHER APPLICATIONS -> FORMS -> PDI STEP 1
    Bulletin Number: SA294
    THE 2016 CX-9 HAS THE LATEST MAZDA CONNECT SOFTWARE (VERSION 58). DO NOT ATTEMPT TO UPDATE WITH THE SOFTWARE VERSION AVAILABLE ON MS3 (VERSION 55).
    Bulletin Number: SA295
    SOME VEHICLES MAY EXHIBIT A LACK OF POWER AND/OR MISFIRES DURING PDI. THIS MAY BE DUE TO A LOW FUEL LEVEL IN THE FUEL TANK. VERIFY THERE IS AT LEAST A ┬╝ TANK OF FUEL IN THE TANK. IF NOT, FILL TO ┬╝ TANK, START THE ENGINE AND DRIVE THE VEHICL
    Bulletin Number: SA296
    SOME CUSTOMERS MAY REPORT THAT WHEN USING THEIR IPHONE WITH BLUETOOTH AUDIO THAT THEY CANNOT SELECT A NEW SONG OR A DIFFERENT SONG WILL PLAY.IF THE CUSTOMER SELECTS A DIFFERENT SONG, MOST OF THE TIME IT WILL CONTINUE PLAYING THE CURRENT SON
    Bulletin Number: SA297
    2016 CX-9 TECH TIPS:- ENHANCED PDI STEP 1 - DO NOT UPDATE THE MAZDA CONNECT SOFTWARE - SPECIAL ATTENTION ITEMS TO REVIEW DURING PDI - DRIVEABILITY CONCERNS DUE TO LOW FUEL LEVEL - POWER LIFTGATE (PLG) OPERATION
    Bulletin Number: SA297
    2016 CX-9 TECH TIPS: - MAINTENANCE MONITOR ENGINE OIL DATA RESET
    Bulletin Number: SA297
    2016 CX-9 TECH TIPS: - REAR SUNSHADE WILL NOT RETRACT
    Bulletin Number: SA298
    IF YOU ENCOUNTER A 2016 CX-9 SIGNATURE TRIM LEVEL VEHICLE (WITH NAPPA LEATHER INTERIOR) WHERE THE FRONT SEAT TRIM IS LOOSE / POOR APPEARANCE, REFER TO THE ATTACHED REPAIR PROCEDURE TO FIX THE VEHICLE. THIS CONCERN MAY OCCUR ON EITHER THE DR
    Bulletin Number: SA299
    SOME VEHICLES MAY HAVE DTC C1001:92 STORED IN MEMORY. DTC C1001:92 SETS AS A PAST RECORD FOR LOW VISIBILITY OF THE FORWARD SENSING CAMERA (FSC). IT DOES NOT MEAN THERE IS AN ACTUAL FSC DEFECT. IN SOME CASES THE CUSTOMER MAY HAVE A CONCERN W
    Bulletin Number: SA308
    ENGINE OIL CHANGE RESET PROCEDURE HAS CHANGED FOR THE 2016 CX-9. IT IS IMPORTANT TO USE THIS NEW PROCEDURE AT EVERY OIL CHANGE TO AVOID A UNNECESSARY CUSTOMER RETURN.
    Bulletin Number: SA322
    VERSION 101.02 OF THE IDS SOFTWARE HAS BEEN UPDATED TO ALLOW THE TPMS INITIALIZATION PROCEDURE TO BE PERFORMED ON 2016 CX-9 WITH M-MDS.WITH THE PREVIOUS IDS VERSION, AN ERROR MESSAGE (THE OPERATION HAS BEEN UNSUCCESSFUL) APPEARED WHEN PER
    Bulletin Number: SA323
    CUSTOMERS MAY EXPERIENCE THE WRENCH LIGHT ON IN THE INSTRUMENT CLUSTER WHEN THE VEHICLE IS NOT DUE FOR SERVICE, AND THE WRENCH LIGHT CANNOT BE RESET USING NORMAL METHODS. IF THIS HAPPENS, CHECK THE MAZDA CONNECT VERSION. THIS CONCERN MAY H
    2016 MAZDA MAZDA2
    Bulletin Number: 00-004-16-3237
    RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNERS MANUAL.
    Bulletin Number: 01-004-17-3317a
    Some vehicles may experience an engine that runs rough and the check engine light on with DTCs P0201 and P0204 or P0202 and P0203. NOTE: Engine misfire related DTCs (P0301, P0302, P0303, P0304) are usually stored at the same time. P0201:00
    Bulletin Number: 01-013-16-3202
    SOME VEHICLES MAY EXHIBIT THE ACCELERATOR PEDAL HINGE SEPARATING FROM THE BASE IN COLD TEMPERATURES BELOW 32 DEGREES FAHRENHEIT (0 DEGREES CELSIUS).THE ACCELERATOR PEDAL HAS BEEN CHANGED TO INCREASE DURABILITY.
    Bulletin Number: 01-014-15-3055A
    FREQUENT ENGINE STARTS UNDER EXTREMELY COLD AMBIENT TEMPERATURES MAY RESULT IN OIL SEEPAGE FROM THE ENGINE OIL PRESSURE SWITCH. THIS CONCERN MAY BE CAUSED BY A LACK OF DURABILITY OF THE OIL PRESSURE SWITCH UNDER THESE CONDITIONS. TO CORRECT
    Bulletin Number: 02-002-16-3124
    SOME AUTOMOTIVE CLEANING PRODUCTS CONTAIN STRONG ACID OR ALKALI. WHEN THESE TYPES OF CLEANERS ARE USED TO CLEAN THE WHEELS ON MAZDA VEHICLES, THE CHEMICALS CONTENTS PENETRATE THE CLEAR COATING OF THE WHEEL SURFACE AND DAMAGE THE PAINT UNDER
    Bulletin Number: 02-002-19-3546
    Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
    Bulletin Number: 02-003-19-3547
    Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
    Bulletin Number: 02-005-16-3152A
    BEGINNING WITH THE CX-5 AND MAZDA6 MODELS, GRIP TYPE FRONT AND REAR STABILIZER BUSHINGS HAVE BEEN INCORPO-RATED FOR NOISE PREVENTION PURPOSES. IF ANY TYPE OF GREASE OR LUBRICATION IS APPLIED TO THE BUSHINGS, IT MAY CREATE NOISE DUE TO BUSHI
    Bulletin Number: 02-005-18-3444
    Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
    Bulletin Number: 02-008-18-3467
    Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
    Bulletin Number: 02-009-16-3155
    SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3┬░ EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD.
    Bulletin Number: 02-017-18-3511
    Some vehicles may experience one or both of the following noises from the front shock absorber. A knocking/popping noise occurs when passing over speed bumps. A squeaking noise occurs when turning the steering wheel with vehicle at a stands
    Bulletin Number: 04-002-19-3545
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
    Bulletin Number: 04-004-16-3160
    SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR,
    Bulletin Number: 04-004-18-3468
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
    Bulletin Number: 06-002-16-3194
    SOME VEHICLES MAY EXHIBIT AN UNUSUAL NOISE FROM AROUND THE DRIVERS FOOT AREA WHEN REPEATEDLY TURNING THE STEERING WHEEL TO THE LEFT OR RIGHT. A VIBRATION IS FELT AT THE STEERING WHEEL WHEN THE NOISE OCCURS. THIS CONCERN MAY BE CAUSED BY A
    Bulletin Number: 07-003-17-3313
    Some customers may complain that it is difficult to adjust the cabin temperature using the auto A/C. This may be more noticeable when the outside temperature is approximately 50 degrees Fahrenheit (10 Celsius).
    Bulletin Number: 08-001-18-3457
    This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
    Bulletin Number: 08-001-19-3544
    This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
    Bulletin Number: 09-002-18-3410
    After the installation of a new instrument cluster, the message "Fctry" or "Factory" is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed in a new vehicle.Some new instrument clusters are in the fac
    Bulletin Number: 09-005-19-3562
    When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
    Bulletin Number: 09-008-17-3324
    Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limit
    Bulletin Number: 09-010/16
    STAINS FOUND ON PAINT DURING PDI SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY
    Bulletin Number: 09-010-19-3577
    Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
    Bulletin Number: 09-010-19-3624
    Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr
    Bulletin Number: 09-014-18-3443
    When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
    Bulletin Number: 09-014-18-3443a
    When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
    Bulletin Number: 09018173351
    Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer
    Bulletin Number: 09-020-16
    Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the Active Driving Display. Replace the Active Driving Display.
    Bulletin Number: 09-020-16-3183
    SOME VEHICLES MAY EXPERIENCE A FUZZY APPEARANCE (TINY CRACKS) AROUND THE EDGE OF THE ACTIVE DRIVING DISPLAY. REPLACE THE ACTIVE DRIVING DISPLAY.
    Bulletin Number: 09-031-19-3625
    After the installation of a new instrument cluster, the message "Fctry" or âÃÂÃÂFactoryâÃÂÝ is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument
    Bulletin Number: 09-032-16-3201
    SOME CUSTOMERS MAY COMPLAIN ABOUT A FRONT SEAT RECLINER LEVER KNOB DIFFICULT TO MOVE. THIS MAKES IT DIFFICULT TO CHANGE THE SEAT BACK RECLINING POSITION. THIS MAY BE CAUSED BY A RETURN RECLINER LEVER KNOB SPRING (A) THAT IS TOO STRONG
    Bulletin Number: 09-035-18-3509
    Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
    Bulletin Number: 09-036/15
    BSM RADAR AIMING CANNOT BE PERFORMED AFTER RIGHT-SIDE BSM CONTROL MODULE REPLACEMENT. IF RIGHT-DIDE BSM CONTROL MODULE REQURES REPLACEMENT FOR ANY REPAIR, ALSO REPLACE LEFT SIDE BSM CONTROL MODULE TO COMPELTE THE RADAR AIMING PROCEDURE (
    Bulletin Number: 09-036-15-3081
    IF THE RIGHT-SIDE BSM CONTROL MODULE REQUIRES REPLACEMENT FOR ANY REPAIR, ALSO REPLACE THE LEFT SIDE BSM CONTROL MODULE TO COMPLETE THE RADAR AIMING PROCEDURE (IT IS OK TO REPLACE THE LEFT BSM ALONE). REASON IF THE RIGHT-SIDE BSM CONTROL MO
    Bulletin Number: 09-036-15-3081A
    IF THE RIGHT-SIDE BSM CONTROL MODULE REQUIRES REPLACEMENT FOR ANY REPAIR, ALSO REPLACE THE LEFT SIDE BSM CONTROL MODULE TO COMPLETE THE RADAR AIMING PROCEDURE (IT IS OK TO REPLACE THE LEFT BSM ALONE). REASON IF THE RIGHT-SIDE BSM CONTROL MO
    Bulletin Number: 09-037-15-3079
    SOME VEHICLES MAY EXPERIENCE A FUZZY APPEARANCE (TINY CRACKS) AROUND THE EDGE OF THE ACTIVE DRIVING DISPLAY. REPLACE THE ACTIVE DRIVING DISPLAY.
    Bulletin Number: 1066M
    SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETER
    Bulletin Number: 1080M
    IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE
    Bulletin Number: 1096M
    IF THE ACTIVE DRIVING DISPLAY (AD-DISP) UNIT REQUIRES REMOVAL, USE CAUTION WHEN DISCONNECTING/CONNECTING THE WIRING HARNESS. IF THE HARNESS IS NOT CONNECTED PROPERLY, THE AD-DISP MAY NOT OPERATE.
    Bulletin Number: 1098M
    WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.
    Bulletin Number: 1099M
    WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE
    Bulletin Number: MT-001-18
    When installing a navigation SD card, the center display may show error message "Invalid SD Card".
    Bulletin Number: MT-001-18
    When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The naviga
    Bulletin Number: MT-003-17
    WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE
    Bulletin Number: MT-012-18
    If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or
    Bulletin Number: MT-015-17
    Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo
    Bulletin Number: MT-016-17
    The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with a
    Bulletin Number: MTI_1031
    SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE
    Bulletin Number: MTI_1031
    SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE.
    Bulletin Number: MTI_1032
    SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK.
    Bulletin Number: MTI_1034
    THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS.
    Bulletin Number: MTI_1111
    WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE
    Bulletin Number: SA-016-19
    There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona
    Bulletin Number: SA-052-17
    Smart City Brake Support (SCBS) frequently asked questions (FAQ)
    Bulletin Number: SA-054-17
    Blind Spot Monitoring (Advanced BSM) system frequently asked questions (FAQ)
    Bulletin Number: SA-058-17
    CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead.
    Bulletin Number: SA-061-17
    In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En
    Bulletin Number: SA-063-17
    Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal
    Bulletin Number: SA-065-17
    Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. MAZDA CONNECT Symptom Troubleshooting Table Sections: Audio System, Bluetooth®, Center Display, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reb
    Bulletin Number: SA234
    IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB.
    2016 MAZDA MAZDA3
    Bulletin Number: 00-001-16-3127
    IN SUPPORT OF IMPROVED ELECTRICAL DIAGNOSIS ON SKYACTIV VEHICLES, MAZDA WILL SHIP A TERMINAL TEST KIT TO ALL DEALERS. THE TEST KIT IS DESIGNED PECIFICALLY FOR SKYACTIV MODULE TERMINALS. THE SST WILL BE SHIPPED BY MAZDAS TOOL VENDOR BOSCH
    Bulletin Number: 00-001-18-3446
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
    Bulletin Number: 00-001-18-3446a
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
    Bulletin Number: 00-001-19-3560
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
    Bulletin Number: 00-002-19-3561
    Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap
    Bulletin Number: 00-003-18-3480
    Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro
    Bulletin Number: 00-003-18-3480a
    Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap
    Bulletin Number: 00-003-19-3583
    In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
    Bulletin Number: 00-004-16-3237
    RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNERS MANUAL.
    Bulletin Number: 01-001-19-3551
    This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
    Bulletin Number: 01-002-17-3299a
    When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
    Bulletin Number: 01-002-19-3552
    The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
    Bulletin Number: 01-003-17-3297a
    When the engine is started for the first time after parking overnight in cold weather (below freezing), some vehicles may exhibit the check engine light on with DTC P0451:00 (Fuel tank pressure sensor: sensor characteristic malfunction) sto
    Bulletin Number: 01-003-19-3557
    Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte
    Bulletin Number: 01-004-17-3317a
    Some vehicles may experience an engine that runs rough and the check engine light on with DTCs P0201 and P0204 or P0202 and P0203. NOTE: Engine misfire related DTCs (P0301, P0302, P0303, P0304) are usually stored at the same time. P0201:00
    Bulletin Number: 01-004-19-3558
    On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a
    Bulletin Number: 01-005-17-3305
    Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down
    Bulletin Number: 01-005-17-3305a
    Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down
    Bulletin Number: 01-005-18-3415
    Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded P0524:00 - Engine oil pressure too low This is caused by a drop in engine oil press
    Bulletin Number: 01-005-19-3548
    Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). The concern is most likely the result of the customer not getting the fuel cap completely close
    Bulletin Number: 01-006-18-3429
    When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
    Bulletin Number: 01-006-19-3549
    The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazda models, there is no key cylinder on the steering column. Therefore, the engine cannot be started with the auxiliary key if the room
    Bulletin Number: 01-007/16
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 01-007-19-3541
    When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
    Bulletin Number: 01-008-17-3376
    Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. This is caused by a drop in engine oil pre
    Bulletin Number: 01-008-18-3451
    This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
    Bulletin Number: 01-008-19-3568
    Some customer using "Flexible" setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTANCE at the wrong time
    Bulletin Number: 01-008-19-3568a
    Some customer using âÃÂÃÂFlexibleâÃÂÝ setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTA
    Bulletin Number: 01-009-16-3172
    SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY.P0015:00 - EXHAUST CMP TIMING OVER-RETARDEDP0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSU
    Bulletin Number: 01-009-16-3172A
    SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY.P0015:00 - EXHAUST CMP TIMING OVER-RETARDEDP0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSU
    Bulletin Number: 01-009-16-3172B
    SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY.P0015:00 - EXHAUST CMP TIMING OVER-RETARDEDP0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSU
    Bulletin Number: 01-009-18-3452
    The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
    Bulletin Number: 01-011-16-3139A
    WHEN THE ENGINE IS STARTED FOR THE FIRST TIME AFTER PARKING THE VEHICLE OVERNIGHT IN COLD CONDITIONS (BELOW 32 DEGREES FAHRENHEIT / 0 DEGREES CELSIUS), SOME VEHICLES MAY EXHIBIT A ROUGH IDLE AND/OR THE CHECK ENGINE LIGHT ON WITH ANY OF THE
    Bulletin Number: 01-011-17-3364
    If a customer brings their vehicles in with DTC P2183:00 stored, repair the vehicle using the following Repair Procedure and Caution. P2183:00: ECT sensor No.2 circuit range/performance problem. This is caused by the ECT sensor No.2 locate
    Bulletin Number: 01-011-17-3364a
    If a customer brings their vehicles in with DTC P2183:00 stored, repair the vehicle using the following Repair Procedure and Caution. P2183:00: ECT sensor No.2 circuit range/performance problem. This is caused by the ECT sensor No.2 locate
    Bulletin Number: 01-011-18-3456
    The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fu
    Bulletin Number: 01-012-16-3190A
    SOME VEHICLES MAY EXHIBIT AN ENGINE VIBRATION AND RATTLE NOISE AT IDLE IN D OR R RANGE AFTER THE ENGINE REACHES NORMAL OPERATING TEMPERATURE. THIS MAY BE CAUSED BY THE ORIFICE OF THE OIL-FILLED NO.3 ENGINE MOUNT BECOMING CLOGGED WITH DEPOSI
    Bulletin Number: 01-012-17-3382
    This service information provides basic Q-85/T-110 battery handling procedures. Complete service information can be found in MGSS online or Workshop Manual (section 13-17).
    Bulletin Number: 01-012-18-3474
    Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte
    Bulletin Number: 01-013-16-3202
    SOME VEHICLES MAY EXHIBIT THE ACCELERATOR PEDAL HINGE SEPARATING FROM THE BASE IN COLD TEMPERATURES BELOW 32 DEGREES FAHRENHEIT (0 DEGREES CELSIUS).THE ACCELERATOR PEDAL HAS BEEN CHANGED TO INCREASE DURABILITY.
    Bulletin Number: 01-013-18-3478
    Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely closed
    Bulletin Number: 01-014-15-3055A
    FREQUENT ENGINE STARTS UNDER EXTREMELY COLD AMBIENT TEMPERATURES MAY RESULT IN OIL SEEPAGE FROM THE ENGINE OIL PRESSURE SWITCH. THIS CONCERN MAY BE CAUSED BY A LACK OF DURABILITY OF THE OIL PRESSURE SWITCH UNDER THESE CONDITIONS. TO CORRECT
    Bulletin Number: 01-014-16-3208
    SOME VEHICLES MAY EXPERIENCE A LACK OF ENGINE POWER/ROUGH IDLING AND THE CHECK ENGINE LIGHT ON WITH ONE OR MORE OF THE MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FA
    Bulletin Number: 01-014-16-3208A
    SOME VEHICLES MAY EXPERIENCE A LACK OF ENGINE POWER/ROUGH IDLING AND THE CHECK ENGINE LIGHT ON WITH ONE OR MORE OF THE MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FA
    Bulletin Number: 01-015-15-3064
    SOME VEHICLES USING AN AUXILIARY HEATER (BLOCK HEATER) MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0116:00 OR P011A WHEN STARTING IN COLD WEATHER BELOW 32 ┬░F (0 ┬░C). P0116:00: ECT SENSOR NO.1 CIRCUIT RANGE/PERFORMANCE PROBLEM P01
    Bulletin Number: 01-016-16-3220
    THERE IS A CONCERN THAT SOME WATER PUMPS ARE BEING REPLACED THAT ARE NOT FAULTY, DUE TO SIGNS OF A VERY SMALL COOLANT LEAK FROM THE BLEED HOLE. THIS SERVICE BULLETIN IS TO INFORM YOU ABOUT THE WATER PUMP SEALING MECHA-NISM AND THE CRITERIA
    Bulletin Number: 01-016-18-3522
    On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a
    Bulletin Number: 01-016-19-3627
    Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. This is caused by a drop in engine oil pre
    Bulletin Number: 01-017-14-2973
    SOME VEHICLES MAY EXPERIENCE MIL ILLUMINATION WITH DTC P2610 (INSTRUMENT CLUSTER INTERNAL ENGINE OFF TIMER PERFORMANCE PROBLEM) STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. NOTE:THE ODOMETER WILL DISPLAY F0-002 DURIN
    Bulletin Number: 01-017-16-3242
    SOME VEHICLES MAY EXPERIENCE AN ENGINE THAT RUNS ROUGH AND THE CHECK ENGINE LIGHT ON WITH DTCS P0201 AND P0204 OR P0202 AND P0203.NOTE:ENGINE MISFIRE RELATED DTCS (P0301, P0302, P0303, P0304) ARE USUALLY STORED AT THE SAME TIME.P0201:00: FU
    Bulletin Number: 01-018-15-3070
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P2610 AND P2507 STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. P2610:00: INSTRUMENT CLUSTER INTERNAL ENGINE OFF TIMER PERFORMANCE PROBLEM P2507:00: PCM
    Bulletin Number: 01-018-18-3529
    Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down
    Bulletin Number: 01-023-15-3084
    SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. P0015:00 - EXHAUST CMP TIMING OVER-RETARDED P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO
    Bulletin Number: 01-023-15-3084A
    SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. P0015:00 - EXHAUST CMP TIMING OVER-RETARDED P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO
    Bulletin Number: 01-023-15-3084B
    SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. P0015:00 - EXHAUST CMP TIMING OVER-RETARDED P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO
    Bulletin Number: 02-001/15
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 02-001-15-2998A
    SOME VEHICLES MAY EXHIBIT A CREAKING NOISE FROM UNDER THE FRONT OF THE VEHICLE WHEN DRIVING OVER BUMPS. THE NOISE OCCURS AT APPROX. 12 - 25 MPH (20 - 40 KM/H) WHEN THE ROAD SURFACE IS WET OR AFTER A CAR WASH. THE NOISE BECOMES MORE NOTICEAB
    Bulletin Number: 02-001-16-3013
    SOME VEHICLES MAY EXHIBIT ONE OR BOTH OF THE FOLLOWING NOISES FROM THE FRONT SHOCK ABSORBER. A POPPING NOISE WHEN PASSING OVER SPEED BUMPS. A SQUEAKING NOISE WHEN TURNING THE STEERING WHEEL AT A VEHICLE STANDSTILL.TO CORRECT THE PROBLEM,
    Bulletin Number: 02-001-16-3013D
    SOME VEHICLES MAY EXHIBIT ONE OR MORE OF THE FOLLOWING NOISES FROM THE FRONT SUSPENSION.A SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN TURNING THE STEERING WHEEL AT A VEHICLE STANDSTILL CAUSED BY STICK-SLIP BETWEEN THE FRONT STRUT BE
    Bulletin Number: 02-001-18-3013h
    Some vehicles may exhibit one or more of the following noises from the front suspension. A squeaking noise from the front shock absorber when turning the steering wheel at a vehicle standstill caused by stick-slip between the front strut be
    Bulletin Number: 02-001-18-3486a
    Some vehicles may exhibit one or more of the following noises from the front suspension. A squeaking noise from the front shock absorber when turning the steering wheel at a vehicle stand still caused by stick-slip between the front strut b
    Bulletin Number: 02-001-19-3550
    Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
    Bulletin Number: 02-002-16-3124
    SOME AUTOMOTIVE CLEANING PRODUCTS CONTAIN STRONG ACID OR ALKALI. WHEN THESE TYPES OF CLEANERS ARE USED TO CLEAN THE WHEELS ON MAZDA VEHICLES, THE CHEMICALS CONTENTS PENETRATE THE CLEAR COATING OF THE WHEEL SURFACE AND DAMAGE THE PAINT UNDER
    Bulletin Number: 02-002-17-3281a
    Some vehicles may exhibit an aluminum alloy type wheel(s) having one of the following paint damage conditions shown in the sample photos below.The damage extends to the front surface of the aluminum wheel partly or entirely.
    Bulletin Number: 02-002-19-3546
    Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
    Bulletin Number: 02-003-18-3427
    Some vehicles may exhibit an aluminum alloy type wheel(s) having one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely. Black Spot Whi
    Bulletin Number: 02-003-18-3501
    Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely.
    Bulletin Number: 02-003-19-3547
    Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
    Bulletin Number: 02-004-19-3574
    Some customers may complain that the steering wheel is off center more than 3┬░ even when driving straight on a flat road.
    Bulletin Number: 02-005-16-3152A
    BEGINNING WITH THE CX-5 AND MAZDA6 MODELS, GRIP TYPE FRONT AND REAR STABILIZER BUSHINGS HAVE BEEN INCORPO-RATED FOR NOISE PREVENTION PURPOSES. IF ANY TYPE OF GREASE OR LUBRICATION IS APPLIED TO THE BUSHINGS, IT MAY CREATE NOISE DUE TO BUSHI
    Bulletin Number: 02-005-17-3013g
    Some vehicles may exhibit one or more of the following noises from the front suspension. A squeaking noise from the front shock absorber when turning the steering wheel at a vehicle standstill caused by stick-slip between the front strut b
    Bulletin Number: 02-005-18-3444
    Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
    Bulletin Number: 02-005-19-3503a
    Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. Upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. It may be found during maintenance
    Bulletin Number: 02-006-18-3449
    Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
    Bulletin Number: 02-008-18-3467
    Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
    Bulletin Number: 02-009-16-3155
    SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3┬░ EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD.
    Bulletin Number: 02-009-18-3472
    Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because the TPMS initialization was not performed correctly before customer delivery.TPMS INITIALIZATION PROCESS: When any of the services belo
    Bulletin Number: 02-010-18-3477
    Some customers may complain that the steering wheel is off center more than 3┬░ even when driving straight on a flat road.
    Bulletin Number: 02-011-18-3476
    This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it illuminated and how to properly initialize the system.The Tire Pressure Monitoring System (TPMS) monitors the tire pressure of all four tires
    Bulletin Number: 02-013-18-3491
    Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. The shape and material of the dust boot has been changed to improve its resistance
    Bulletin Number: 02-014-18-3503
    Some vehicles may experience a creaking noise from the front shock absorber when going over bumps. Upon inspection, the coil spring is found to be broken at the lower part without any trace of an accident. It may be found during maintenance
    Bulletin Number: 02-015-18-3499
    Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between
    Bulletin Number: 02-015-18-3499a
    Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between
    Bulletin Number: 03-001-19-3505b
    Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating tempera
    Bulletin Number: 03-002-18-3505
    Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The
    Bulletin Number: 03-002-18-3505a
    Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The
    Bulletin Number: 04-001/16
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 04-001-16-3125
    SOME VEHICLES MAY EXPERIENCE A SQUEAKING/GRINDING NOISE FROM THE REAR BRAKE EVEN AFTER THE BRAKE PEDAL IS RELEASED. UPON INSPECTION, THE CALIPER MOUNTING SUPPORT IS CORRODED AND ONE OF THE DISC PAD IS ABNORMALLY WORN OUT (A). THIS IS CAUSED
    Bulletin Number: 04-001-19-3556
    Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th
    Bulletin Number: 04-002-17-3316a
    Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (A) on the front disc plates. This is caused by abrasive metal from the front disc plate sticking to the brake pad, which damages the disc plate over time
    Bulletin Number: 04-002-17-3316b
    Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (A) on the front disc plates. This is caused by abrasive metal from the front disc plate sticking to the brake pad, which damages the disc plate over time
    Bulletin Number: 04-002-19-3545
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
    Bulletin Number: 04-003-15-3065
    SOME VEHICLES MAY EXPERIENCE A SQUEAKING/GRINDING NOISE FROM THE REAR BRAKE EVEN AFTER THE BRAKE PEDAL IS RELEASED. UPON INSPECTION, THE CALIPER MOUNTING SUPPORT IS CORRODED AND THE DISC PAD IS ABNORMALLY WORN OUT (A). THIS IS CAUSED BY VEH
    Bulletin Number: 04-003-15-3065A
    SOME VEHICLES MAY EXPERIENCE A SQUEAKING/GRINDING NOISE FROM THE REAR BRAKE EVEN AFTER THE BRAKE PEDAL IS RELEASED. UPON INSPECTION, THE CALIPER MOUNTING SUPPORT IS CORRODED AND THE DISC PAD IS ABNORMALLY WORN OUT (A). THIS IS CAUSED BY VEH
    Bulletin Number: 04-003-17-3331a
    Some vehicles may experience a squeaking/grinding noise from the rear brake even after the brake pedal is released. Upon inspection, the caliper mounting support is corroded and one of the disc pad is abnormally worn out (A). This is caused
    Bulletin Number: 04-003-18-3455
    Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th
    Bulletin Number: 04-004-15-3099
    SOME VEHICLES MAY EXHIBIT A SQUEAK NOISE WHEN APPLYING THE BRAKES AND/OR GROOVE MARKS (A) ON THE FRONT DISC PLATES. THIS IS CAUSED BY ABRASIVE METAL FROM THE FRONT DISC PLATE STICKING TO THE BRAKE PAD, WHICH DAMAGES THE DISC PLATE OVER TIME
    Bulletin Number: 04-004-16-3160
    SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR,
    Bulletin Number: 04-004-18-3468
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
    Bulletin Number: 05-001-15-3104
    SOME VEHICLES MAY EXHIBIT ONE OF THE FOLLOWING CONCERNS: SOMETIMES THE SHIFTER MAY JUMP OUT OF 3RD GEAR OVER A ROAD BUMP WHEN ACCELERATING AFTER DECELERATION AT 25-40 MPH (40-65 KM/H) HARD TO SHIFT INTO 3RD, 4TH, 5TH, AND/OR 6TH GEAR
    Bulletin Number: 05-001-15-3104A
    SOME VEHICLES MAY EXHIBIT ONE OF THE FOLLOWING CONCERNS: SOMETIMES THE SHIFTER MAY JUMP OUT OF 3RD GEAR OVER A ROAD BUMP WHEN ACCELERATING AFTER DECELERATION AT 25-40 MPH (40-65 KM/H) HARD TO SHIFT INTO 3RD, 4TH, 5TH, AND/OR 6TH GEAR
    Bulletin Number: 05-001-19-3538
    When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the "P" position and the engine s
    Bulletin Number: 05-002-15-3019
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE S
    Bulletin Number: 05-002-15-3019A
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE S
    Bulletin Number: 05-002-15-3019B
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE S
    Bulletin Number: 05-002-15-3019C
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE S
    Bulletin Number: 05-002-15-3019D
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE S
    Bulletin Number: 05-002-15-3019E
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE S
    Bulletin Number: 05-002-15-3019F
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRE
    Bulletin Number: 05-002-16-3129
    THE NEW SKYACTIV-DRIVE FW6A-EL AT USES AUTOMATIC TRANSMISSION FLUID (ATF) TYPE: FZ. ONLY USE ATF-FZ TO FILL OR TOP OFF THE FLUID LEVEL. ATF-FZ IS SPECIALLY DESIGNED FOR USE IN THE SKYACTIV-DRIVE SERIES AT. IT IS A LOW VISCOSITY FORMULA
    Bulletin Number: 05-002-17-3355
    Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) Hard to shift into 3rd, 4th, 5th, and/or 6th gear Shift
    Bulletin Number: 05-002-17-3355a
    Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), Hard to shift into 3rd, 4th, 5th, and/or 6th gear, Shif
    Bulletin Number: 05-002-18-3454
    The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use"ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula w
    Bulletin Number: 05-002-19-3576
    Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï·Depends on the vehicleâÂÂs speed only (the more speed, the more noise)ï·Occurs with all types of driving
    Bulletin Number: 05-004-18-3466
    Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil press
    Bulletin Number: 05-004-19-3466
    Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pres
    Bulletin Number: 05-005-16-3218
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738).P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESS
    Bulletin Number: 05-005-19-3569
    Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), Hard to shift into 3rd, 4th, 5th, and/or 6th gear, Shif
    Bulletin Number: 06-001-17-3307a
    Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.This concern may be caused by an insufficient wear resistance of the steering wheel surface.
    Bulletin Number: 06-001-17-3307b
    Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
    Bulletin Number: 06-001-18-3481
    Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and r
    Bulletin Number: 06-001-19-3575
    Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and r
    Bulletin Number: 06-002-17-3367
    Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. NOTE: The noise will not occu
    Bulletin Number: 06-002-19-3585a
    Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
    Bulletin Number: 07-002-18-3432
    A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c
    Bulletin Number: 07-002-19-3616
    A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
    Bulletin Number: 07-007-17-3384
    Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a clogged heater unit. For Mazda6 and CX-5, the check engine light may illuminate with the DTC P011A
    Bulletin Number: 08-001-18-3457
    This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
    Bulletin Number: 08-001-19-3544
    This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
    Bulletin Number: 08-002-17-3312
    When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit
    Bulletin Number: 08-002-17-3312a
    When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit
    Bulletin Number: 09-001-17-3296b
    When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will
    Bulletin Number: 09-001-18-3387
    Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. This is caused by some for
    Bulletin Number: 09-001-18-3387a
    Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused
    Bulletin Number: 09-001-19-3553
    When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so
    Bulletin Number: 09-002-19-3554
    This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro
    Bulletin Number: 09-003-16-3130
    SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMP-TOM TO BE MORE NOTICEA
    Bulletin Number: 09-003-19-3555
    Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
    Bulletin Number: 09-003-19-3555a
    Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
    Bulletin Number: 09-004-19-3543
    Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne
    Bulletin Number: 09-005-18-3414
    Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates ins
    Bulletin Number: 09-005-18-3414a
    Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates ins
    Bulletin Number: 09-005-19-3562
    When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
    Bulletin Number: 09-006-18-3409
    Some vehicles may exhibit rust/paint blisters (1) on the surface of the front side sill near the the scuff plates(2). This is likely caused by the driver's or passenger's shoe(s) contacting the side sill when stepping in and/or out of the v
    Bulletin Number: 09-007-18-3422
    Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.
    Bulletin Number: 09-007-18-3422a
    Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.
    Bulletin Number: 09-007-19-3564
    Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s
    Bulletin Number: 09-007-19-3564a
    Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s
    Bulletin Number: 09-008-17-3324
    Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limit
    Bulletin Number: 09-008-18-3416
    Some vehicles may exhibit the active driving display opening/closing improperly as described below: It does not open or close when the ignition is turned ON or OFF. The display operation does not fully open/close. It closes and then opens b
    Bulletin Number: 09-008-18-3416a
    Some vehicles may exhibit the active driving display opening/closing improperly as described below: It does not open or close when the ignition is turned ON or OFF. The display operation does not fully open/close. It closes and then opens b
    Bulletin Number: 09-009/16
    HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CU
    Bulletin Number: 09-009-16-3150A
    SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS
    Bulletin Number: 09-009-19-3566
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co
    Bulletin Number: 09-010/16
    STAINS FOUND ON PAINT DURING PDI SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY
    Bulletin Number: 09-010-18-3440
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro
    Bulletin Number: 09-010-18-3440a
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro
    Bulletin Number: 09-010-18-3440b
    All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.Some vehicle
    Bulletin Number: 09-010-19-3577
    Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
    Bulletin Number: 09-010-19-3624
    Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr
    Bulletin Number: 09-011-18-3448
    Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
    Bulletin Number: 09-012-17-3334a
    Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion on the speaker back frame. To correct the issue, a
    Bulletin Number: 09-012-17-3334b
    Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion. To correct the issue, a plating process was added
    Bulletin Number: 09-014-18-3443
    When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
    Bulletin Number: 09-014-18-3443a
    When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
    Bulletin Number: 09-015-18-3445
    At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
    Bulletin Number: 09-015-18-3445a
    At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec
    Bulletin Number: 09-015-19-3578
    Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u
    Bulletin Number: 09-016-15-3041
    SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 - 10 CM). THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. TO INCREASE
    Bulletin Number: 09-016-16-3158
    AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI
    Bulletin Number: 09-016-16-3158A
    AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI
    Bulletin Number: 09017173346
    All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic
    Bulletin Number: 09-017-17-3347a
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will removed from the
    Bulletin Number: 09-017-17-3347b
    All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic
    Bulletin Number: 09-017-17-3347c
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro
    Bulletin Number: 09018173351
    Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer
    Bulletin Number: 09-019-18-3450
    This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p
    Bulletin Number: 09-020-16-3183
    SOME VEHICLES MAY EXPERIENCE A FUZZY APPEARANCE (TINY CRACKS) AROUND THE EDGE OF THE ACTIVE DRIVING DISPLAY. REPLACE THE ACTIVE DRIVING DISPLAY.
    Bulletin Number: 09-020-18-3458
    Some vehicles may exhibit BLUETOOTH® hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as
    Bulletin Number: 09-020-18-3458a
    Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s
    Bulletin Number: 09-020-18-3458b
    Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s
    Bulletin Number: 09-021-17-3356
    Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). The rattle noise may be caused by insufficient holding force of the glass run channel. To increase
    Bulletin Number: 09-021-18-3459
    Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has
    Bulletin Number: 09-021-18-3459a
    Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b
    Bulletin Number: 09-022-15-3047C
    SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.753 OR LATER). TURN -BY-TURN NAVIGATION GUIDANCE DOES NOT DISPLAY ON ON THE ACTIVE DRIVING DISPLAY (FOR VEHICLES
    Bulletin Number: 09-022-19-3599
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro
    Bulletin Number: 09-023-18-3475
    When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so
    Bulletin Number: 09-024-16-3192
    SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 56.00.760 OR LATER).SOME STREET NAMES IN CANADA ARE NOT DISPLAYED.NAVIGATION DOES NOT ALLOW TO SET CERTAIN CITIES AS DE
    Bulletin Number: 09-024-16-3192A
    ALL MAZDA CONNECT VEHICLES IN NEW CAR INVENTORY MUST BE UPDATED TO THIS SOFTWARE VERSION LISTED BELOW IN THIS TSB AS PART OF THE NEW CAR READY STEP 3 PROCESS. MAKE SURE THE NEW VEHICLE SPECIALIST RECEIVES A COPY OF THIS BULLETIN.SOME VEHICL
    Bulletin Number: 09-024-16-3192B
    SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.760 OR LATER).SOME STREET NAMES IN CANADA ARE NOT DISPLAYED.NAVIGATION DOES NOT ALLOW TO SET CERTAIN CITIES AS DE
    Bulletin Number: 09-024-19-3605
    This TSB has been superceded by SSPB6 - MAZDA CONNECT TOUCH SCREEN CONCERN WARRANTY EXTENSION SPECIAL SERVICE PROGRAM.
    Bulletin Number: 09-025-16-3191
    SOME VEHICLES MAY EXHIBIT A NOISE FROM THE BOTTOM OF THE A-PILLAR WHEN DRIVING ON ROUGH ROADS OR OVER BUMPS. THIS IS CAUSED BY THE COWL UPPER PLATE AND/OR DASH UPPER PANEL INTERFERING WITH THE WIPER BRACKET. FOR THE AFFECTED VEHICLES, A CLE
    Bulletin Number: 09-025-18-3479
    Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne
    Bulletin Number: 09-025-19-3607
    Some vehicles may exhibit a condition where the front seat cushion trim comes off the seat frame at the front end. This may be found on vehicles with all types of the seat trims (leather, leatherette and fabric). The front seat cushion is a
    Bulletin Number: 09-026-19-3613
    Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. This is caused by the cushion tape peeling off from the end(s) due to interference with the windshie
    Bulletin Number: 09-028-15-3066
    SOME VEHICLES MAY EXHIBIT A WARPED REAR MUDGUARD WITH THE SURFACE EDGE (A) VISIBLE FROM OUTSIDE THE VEHICLE, CAUSING A POOR APPEARANCE. IN THE WORST CASE, IT COULD TOUCH THE TIRE AND CAUSE A RUBBING NOISE. THE DEFORMATION IS DUE TO PRODUCT
    Bulletin Number: 09-028-17-3363
    Some customers may experience that one or more of the door glasses will not open due to becoming stuck in the glass run channel. The root cause is still under investigation. To correct the problem, the parts source will be changed.
    Bulletin Number: 09-030-15-3073
    MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. REFER TO DAG EXCHANGE CENTRAL (MXCONN
    Bulletin Number: 09-030-18-3484
    Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle u
    Bulletin Number: 09-032-17-3372
    Some vehicles may experience one or more of the following conditions with the driver and/or passenger side power window(s): ? The window glass will not raise/lower. The window suddenly stops operating while being raised/lowered. The win
    Bulletin Number: 09-034-18-3430
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co
    Bulletin Number: 09-034-18-3430a
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co
    Bulletin Number: 09-035-17-3080
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co
    Bulletin Number: 09-035-18-3509
    Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
    Bulletin Number: 09-037-15-3079
    SOME VEHICLES MAY EXPERIENCE A FUZZY APPEARANCE (TINY CRACKS) AROUND THE EDGE OF THE ACTIVE DRIVING DISPLAY. REPLACE THE ACTIVE DRIVING DISPLAY.
    Bulletin Number: 09-037-16-3211
    SOME VEHICLES MAY EXHIBIT RUST/PAINT BLISTER (A) ON THE TRUNK LID AROUND THE LICENSE PLATE LIGHTS (B). THIS IS CAUSED BY THE PAINT COATING ON THE WELDING SPOTS NOT BEING THICK ENOUGH. TO CORRECT THIS PROBLEM, A PROCESS TO GRIND DOWN THE WEL
    Bulletin Number: 09-038-16-3213
    SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 - 10 CM). THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. TO INCREASE
    Bulletin Number: 09-039-17-3385
    Some vehicles may exhibit paint rust/blister on the vertical surface of the trunk lid. This is caused by silica contained in snow-melting agents adhering to the trunk lid. To correct this issue, the thickness of the clear coat has been incr
    Bulletin Number: 09-043-18-3441
    Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield.This is caused by the cushion tape peeling off from the end(s) due to interference with the windshiel
    Bulletin Number: 09-044-16-3227
    SOME VEHICLES MAY EXHIBIT A CONDITION IN EXTREMELY COLD TEMPERATURES (BELOW FREEZING) WHERE THE HATCHBACK WILL NOT LATCH (HALF LATCH) WHEN CLOSING. THIS IS CAUSED BY THE STOPPER RUBBER, A COMPONENT OF THE LIFTGATE LATCH AND LOCK ACTUATOR (A
    Bulletin Number: 09-044-18-3508
    Some vehicles may exhibit a condition where the front seat cushion trim comes off the seat frame at the front end. This may be found on vehicles with all types of the seat trims (leather, leatherette and fabric). The front seat cushion is a
    Bulletin Number: 09-046-16-3231
    SOME VEHICLES MAY EXHIBIT WHITE STAINS (A) RUNNING DOWN THE FRONT DOOR(S) FROM THE BASE OF THE OUTER MIRROR, CAUSING A POOR APPEARANCE. THIS IS CAUSED WHEN WATER ENTERS THE MIRROR BASE AND CORRODES THE ALUMINUM DIE CAST INSIDE THE MIRROR. T
    Bulletin Number: 1066M
    SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETER
    Bulletin Number: 1079M
    IN CERTAIN CONDITIONS, SMART CITY BRAKE SUPPORT (SCBS) MAY OPERATE UNINTENTIONALLY. THE OWNER'S MANUAL PROVIDES 7 EXAMPLES: OBJECTS ON THE ROAD AT THE ENTRANCE TO A CURVE.VEHICLES PASSING IN THE OPPOSITE LANE WHILE MAKING A CURVE.METAL OBJE
    Bulletin Number: 1080M
    IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE
    Bulletin Number: 1096M
    IF THE ACTIVE DRIVING DISPLAY (AD-DISP) UNIT REQUIRES REMOVAL, USE CAUTION WHEN DISCONNECTING/CONNECTING THE WIRING HARNESS. IF THE HARNESS IS NOT CONNECTED PROPERLY, THE AD-DISP MAY NOT OPERATE.
    Bulletin Number: 1098M
    WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.
    Bulletin Number: 1099M
    WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE
    Bulletin Number: 1102M
    WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS.
    Bulletin Number: MT-001-18
    When installing a navigation SD card, the center display may show error message "Invalid SD Card".
    Bulletin Number: MT-001-18
    When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The naviga
    Bulletin Number: MT-002-18
    Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also connected to the USB port for charging. The concerns may inc
    Bulletin Number: MT-003-17
    WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE
    Bulletin Number: MT-003-18
    The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.
    Bulletin Number: MT-004-18
    ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual
    Bulletin Number: MT-004-18
    If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c
    Bulletin Number: MT-004-18
    If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft
    Bulletin Number: MT-007-18
    ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a
    Bulletin Number: MT-007-18
    Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g., an accessory cell phone charger, GPS tra
    Bulletin Number: MT-008-18
    ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.
    Bulletin Number: MT-008-18
    Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca
    Bulletin Number: MT-009-18
    If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTI
    Bulletin Number: MT-010-17
    Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. This is caused by an incorrectly learned zero-point (closed positio
    Bulletin Number: MT-010-18
    Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti
    Bulletin Number: MT-011-18
    SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displ
    Bulletin Number: MT-012-18
    If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or
    Bulletin Number: MT-014-17
    Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.
    Bulletin Number: MT-015-17
    Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo
    Bulletin Number: MT-016-17
    The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with a
    Bulletin Number: MT-021-17
    Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.
    Bulletin Number: MTI_1031
    SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE
    Bulletin Number: MTI_1031
    SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE.
    Bulletin Number: MTI_1032
    SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK.
    Bulletin Number: MTI_1033
    SOME CUSTOMERS MAY COMPLAIN ABOUT A MAZDA CONNECT DISPLAY SCREEN FLICKERING ON AND OFF. THIS MAY BE CAUSED BY POOR TERMINAL CONTACT AT THE ENGINE COMPARTMENT ACC RELAY.
    Bulletin Number: MTI_1034
    THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS.
    Bulletin Number: MTI_1036
    SOME CUSTOMERS MAY CLAIM THAT IT IS IMPOSSIBLE OR DIFFICULT TO VIEW THE ACTIVE DRIVING DISPLAY, EVEN IF THE POSITION OF THE DISPLAY IS ADJUSTED THROUGH THE SETTINGS SCREEN. THIS IS CAUSED BY AN INCORRECTLY LEARNED ZERO-POINT (CLOSED POSITIO
    Bulletin Number: MTI_1111
    WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE
    Bulletin Number: MULTI-MODELS 18
    2016 MAZDA3: INTERMITTENT NO CRANK/NO START. SOME CUSTOMERS MAY COMPLAIN AOUT AN INTERMITTENT NO CRANK/NO START. THIS MAY BE CAUSED BY A POOR INSTRUMENT PANEL WIRING HARNESS CONNECTION C-12. THE ACCESSORY MIRROR WITH COMPASS T-HARNESS C
    Bulletin Number: MULTI-MODELS 19
    2014-2016 MAZDA3 MAZDA CONNECT "NO SIGNAL" MESSAGE IN REVERSE. SOME CUSTOMERS MAY COMPLAIN ABOUT THE REAR VIEW MONITOR SHOWING A "NO SIGNAL" MESSAGE IN REVERSE. A POOR ELECTRICL CONNECTION AT CONNECTOR C-16 MAY BE THE CAUSE. A SIMPL
    Bulletin Number: RF-16-03
    THE 2016 CX-9 WITH THE SKYACTIV®-G 2.5T ENGINE REQUIRES A UNIQUE OIL FILTER (PY8W-14-302) WHICH IS NOT INTERCHANGEABLE WITH OTHER SKYACTIV® OIL FILTERS. THE UNIQUE OIL FILTER CAN BE IDENTIFIED WITH TWO WHITE BANDS AS SHOWN BELOW.
    Bulletin Number: RF-16-03R1
    The SKYACTIV®-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV® oil filters. The unique oil filter can be identified with two white bands as shown below.
    Bulletin Number: RF-16-04
    THERE WAS A CHANGE IN THE A-PILLAR ON THE 2016 MAZDA3 (MEXICO BUILT ONLY), AND SOME ACCESSORIES ARE IMPACTED BY THIS. WHEN INSTALLING ONE OF THE APPLICABLE ACCESSORY PARTS TO THE APPLICABLE VEHICLES, DISCARD THE EXISTING A-PILLAR CLIP (COLO
    Bulletin Number: SA-001-18
    The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored.
    Bulletin Number: SA-001-19
    APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)
    Bulletin Number: SA-001-19a
    APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)
    Bulletin Number: SA-001-19a
    APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.
    Bulletin Number: SA-001-19b
    APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ)
    Bulletin Number: SA-001308
    IF YOU ENCOUNTER A MAZDA3 WHERE THE AIR TEMPERATURE OF THE CLIMATE CONTROL WILL NOT CHANGE, PERFORM TSB 07-003/15 ONLY IF THE VEHICLE IS WITHIN IN THE VIN RANGE SPECIFIED. VEHICLES OUTSIDE THE VIN RANGE ALREADY HAVE THE MODIFIED TEMPERATURE
    Bulletin Number: SA-003-19
    Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w
    Bulletin Number: SA-003-19
    Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco
    Bulletin Number: SA-005-18
    Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.
    Bulletin Number: SA-005-18
    Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Album art and artist biographies are not provided by SiriusXM Satelli
    Bulletin Number: SA-006-19
    Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
    Bulletin Number: SA-006-19a
    Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
    Bulletin Number: SA-008-18
    Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display.
    Bulletin Number: SA-009-18
    The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Navigation S
    Bulletin Number: SA-013-19
    MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto
    Bulletin Number: SA-016-19
    There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona
    Bulletin Number: SA-017-18
    Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included a timer extension for Programming menu application that ha
    Bulletin Number: SA-023-18
    Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w
    Bulletin Number: SA-024-18
    Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
    Bulletin Number: SA-026-18
    If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fue
    Bulletin Number: SA-027-19
    ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/
    Bulletin Number: SA-029-18
    IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application a
    Bulletin Number: SA-029-19
    Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta
    Bulletin Number: SA-029-19a
    The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download.
    Bulletin Number: SA-031-18
    When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Refer to MGSS (RADAR UNIT INSPECTION) for pro
    Bulletin Number: SA-031-19
    Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.
    Bulletin Number: SA-034-18
    MAZDA CONNECT SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ)
    Bulletin Number: SA-036-17
    IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.
    Bulletin Number: SA-036-18
    MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message "Device no longer has access or service." for the MMS APP installed on android devices starting 8/1/18. Inform the customer that all
    Bulletin Number: SA-037-18
    Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.
    Bulletin Number: SA-040-17
    SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING ADVANCED KEYLESS ENTRY SYSTEM MALFUNCTIONS: (1) KEY FOB AND/OR DOOR REQUEST SWITCH DOES NOT OPERATE. (2) DOOR LOCKS REPEATEDLY LOCK AND UNLOCK WHEN APPROACHING THE VEHICLE WITH THE ADVANCED
    Bulletin Number: SA-041-17
    PERMANENT DTCS ARE NOW DISPLAYED WITH THE IDS 104 UPDATE. THE PURPOSE OF A PERMANENT DTC IS TO PREVENT CUSTOMERS FROM CLEARING THEM BY DISCONNECTING THE BATTERY CABLE IN ORDER TO PASS A SMOG CHECK. ALL PCM AND TCM DTCS THAT TURN ON THE CHEC
    Bulletin Number: SA-045-18
    For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all terminals used in SKYACTIV® vehicles and compare suspect te
    Bulletin Number: SA-046-17
    An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09-017/17 for a list of improvements to the system.
    Bulletin Number: SA-047-18
    Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
    Bulletin Number: SA-048-17
    In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS).
    Bulletin Number: SA-050-18
    Some customers may complain that the navigation brand icons are no longer shown after a navigation SD card update. This is caused by a navigation map supplier software change. Customers can set preferences if needed. Example: A customer ma
    Bulletin Number: SA-052-17
    Smart City Brake Support (SCBS) frequently asked questions (FAQ)
    Bulletin Number: SA-053-17
    Lane Departure Warning System (LDWS) frequently asked questions (FAQ)
    Bulletin Number: SA-055-17
    Blind Spot Monitoring (BSM) system frequently asked questions (FAQ)
    Bulletin Number: SA-056-17
    Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ)
    Bulletin Number: SA-057-17
    High Beam Control (HBC) system frequently asked questions (FAQ)
    Bulletin Number: SA-058-17
    CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead.
    Bulletin Number: SA-060-17
    Some 2012-2016 Mazda3s, 2013-2015 CX-5s and 2014-2015 Mazda6s may experience the Check Engine Light ON with DTC P0101 and/or P061B and/or driveability problem after reprogramming the PCM using IDS versions 105.02 to 105.04. If the PCM is re
    Bulletin Number: SA-061-17
    In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En
    Bulletin Number: SA-063-17
    Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal
    Bulletin Number: SA-065-17
    Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. MAZDA CONNECT Symptom Troubleshooting Table Sections: Audio System, Bluetooth®, Center Display, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reb
    Bulletin Number: SA-066-17
    Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern
    Bulletin Number: SA234
    IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB.
    Bulletin Number: SA265
    TO MINIMIZE THEFT DURING TRANSPORTATION, THE SECONDARY KEY FOB AND MISCELLANEOUS ITEMS WILL REMAIN HIDDEN IN THE CARGO AREA, BUT THE DOOR LOCK FUSE WILL NO LONGER NEED TO BE INSTALLED AT THE DEALER AS IT WILL ARRIVE INSTALLED FROM THE PLANT
    Bulletin Number: SA266
    IF A CUSTOMER HAS A VEHICLE COMMUNICATION RELATED ERROR ON THEIR APP, PERFORM THE FOLLOWING: DISCONNECT THE BATTERY OR UNPLUG THE MODULE FOR AT LEAST 10 SECONDS.RECONNECT THE BATTERY, WAIT 60 SECONDS AND THEN HAVE THE CUSTOMER TRY THE APP A
    Bulletin Number: SA278
    AFTER PANDORA V7.0 WAS RELEASED ON MARCH 7TH, THE FOLLOWING PROBLEMS HAVE BEEN FOUND ON VEHICLE WITH MAZDA CONNECT.NAVIGATION VOICE GUIDANCE WILL SKIP AND CUT OUT LOSING MANY WORDS.PANDORA WILL SUDDENLY DISCONNECT AND MAZDA CONNECT WILL REV
    Bulletin Number: SA285
    OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. THE ISSUE EXTENDS TO GPS VOICE NAVIGATION FOR
    Bulletin Number: SA288
    IF YOU ENCOUNTER A VEHICLE WITH DTC P0137 (CIRCUIT LOW INPUT), CHECK THE REAR HARNESS AT THE RED CIRCLED AREA IN THE FOLLOWING DIAGRAM. IF AN AFTERMARKET ALARM SYSTEM IS INSTALLED, THE REAR HARNESS MIGHT HAVE RECEIVED DAMAGE FROM ELECTRO-TA
    Bulletin Number: SA296
    SOME CUSTOMERS MAY REPORT THAT WHEN USING THEIR IPHONE WITH BLUETOOTH AUDIO THAT THEY CANNOT SELECT A NEW SONG OR A DIFFERENT SONG WILL PLAY.IF THE CUSTOMER SELECTS A DIFFERENT SONG, MOST OF THE TIME IT WILL CONTINUE PLAYING THE CURRENT SON
    Bulletin Number: SA299
    SOME VEHICLES MAY HAVE DTC C1001:92 STORED IN MEMORY. DTC C1001:92 SETS AS A PAST RECORD FOR LOW VISIBILITY OF THE FORWARD SENSING CAMERA (FSC). IT DOES NOT MEAN THERE IS AN ACTUAL FSC DEFECT. IN SOME CASES THE CUSTOMER MAY HAVE A CONCERN W
    Bulletin Number: SA303
    THERE WAS A CHANGE IN THE A-PILLAR ON THE 2016 MAZDA3 (MEXICO BUILT ONLY), AND SOME ACCESSORIES ARE IMPACTED BY THIS. WHEN INSTALLING ONE OF THE APPLICABLE ACCESSORY PARTS TO THE APPLICABLE VEHICLES, DISCARD THE EXISTING A-PILLAR CLIP (COLO
    Bulletin Number: SA51
    MAZDA CONNECT SOFTWARE VERSION 55.00.760 IS NOW AVAILABLE ON MS3. USE THIS VERSION FOR ALL MAZDA CONNECT UPDATES, INCLUDING OPEN SSP98 VEHICLES. IF SSP98 IS CLOSED, USE TSB 09-024/16 TO REPAIR THE VEHICLES.CLICK ON "IDS/INFOTAINMENT", THEN
    Bulletin Number: SSPA2
    Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2014-2016 Mazda3 vehicles built at the Mexico plant from December 4, 2013 through September 23, 2015. On certain subject Mazda3 vehicles, the concent
    Bulletin Number: SSPA3
    Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2015-2016 Mazda3 vehicles built from January 5, 2015 through October 9, 2015. On certain subject vehicles, the air pressure of the spare tire may be l
    Bulletin Number: SSPB6
    Regarding the recently announced 2014-2016 Mazda3 - Mazda Connect Touch Screen Concern Warranty Extension Program - Special Service Program (SSP) B6, Mazda is facing supply delays due to supplier production limitations. Mazda is working dir
    Bulletin Number: SSPB6
    We are launching this Warranty Extension on May 23, 2019 and mailing to customers before the end of June, 2019. Until owners are notified, repairs can be performed under this SSP. Mazda Motor Corporation is extending the warranty coverage f
    2016 MAZDA MAZDA5
    Bulletin Number: 00-001-18-3446
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
    Bulletin Number: 01-014-16-3208A
    SOME VEHICLES MAY EXPERIENCE A LACK OF ENGINE POWER/ROUGH IDLING AND THE CHECK ENGINE LIGHT ON WITH ONE OR MORE OF THE MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FA
    Bulletin Number: 02-002-16-3124
    SOME AUTOMOTIVE CLEANING PRODUCTS CONTAIN STRONG ACID OR ALKALI. WHEN THESE TYPES OF CLEANERS ARE USED TO CLEAN THE WHEELS ON MAZDA VEHICLES, THE CHEMICALS CONTENTS PENETRATE THE CLEAR COATING OF THE WHEEL SURFACE AND DAMAGE THE PAINT UNDER
    Bulletin Number: 02-002-19-3546
    Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
    Bulletin Number: 02-008-18-3467
    Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
    Bulletin Number: 04-002-19-3545
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
    Bulletin Number: 04-004-18-3468
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
    Bulletin Number: 08-001-18-3457
    This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
    Bulletin Number: 08-001-19-3544
    This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
    Bulletin Number: 09-005-19-3562
    When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
    Bulletin Number: 09-008-17-3324
    Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limit
    Bulletin Number: 09-009-16-3150A
    SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS
    Bulletin Number: 09-010/16
    STAINS FOUND ON PAINT DURING PDI SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY
    Bulletin Number: 09-014-18-3443
    When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
    Bulletin Number: 09-014-18-3443a
    When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
    Bulletin Number: 09-016-16-3158
    AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI
    Bulletin Number: 09-016-16-3158A
    AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI
    Bulletin Number: 09018173351
    Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer
    Bulletin Number: 09-023-18-3475
    When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so
    Bulletin Number: 09-030-19-3598
    Some vehicles may exhibit a squeak noise when opening and/or closing the liftgate. This concern only occurs on vehicles where the liftgate stay damper recall (9916H) was previously performed. Some of the liftgate stay damper rods used for t
    Bulletin Number: 1080M
    IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE
    Bulletin Number: 1098M
    WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.
    Bulletin Number: 1102M
    WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS.
    Bulletin Number: MT-012-18
    If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or
    Bulletin Number: MTI_1031
    SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE.
    2016 MAZDA MAZDA6
    Bulletin Number: 00-001-16-3127
    IN SUPPORT OF IMPROVED ELECTRICAL DIAGNOSIS ON SKYACTIV VEHICLES, MAZDA WILL SHIP A TERMINAL TEST KIT TO ALL DEALERS. THE TEST KIT IS DESIGNED PECIFICALLY FOR SKYACTIV MODULE TERMINALS. THE SST WILL BE SHIPPED BY MAZDAS TOOL VENDOR BOSCH
    Bulletin Number: 00-001-18-3446
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
    Bulletin Number: 00-001-18-3446a
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
    Bulletin Number: 00-001-19-3560
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
    Bulletin Number: 00-002-19-3561
    Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap
    Bulletin Number: 00-003-18-3480
    Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro
    Bulletin Number: 00-003-18-3480a
    Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap
    Bulletin Number: 00-003-19-3583
    In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
    Bulletin Number: 00-004-16-3237
    RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNERS MANUAL.
    Bulletin Number: 01-001-19-3551
    This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
    Bulletin Number: 01-002-14
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 01-002-14-2889B
    THIS SERVICE INFORMATION PROVIDES BASIC Q-85/T-110 BATTERY HANDLING PROCEDURES. COMPLETE SERVICE INFORMATION CAN BE FOUND IN MS3 ONLINE OR WORKSHOP MANUAL (SECTION 01-17).
    Bulletin Number: 01-002-17-3299a
    When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
    Bulletin Number: 01-002-19-3552
    The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
    Bulletin Number: 01-003-15-3014
    USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS.
    Bulletin Number: 01-003-19-3557
    Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte
    Bulletin Number: 01-004-17-3317a
    Some vehicles may experience an engine that runs rough and the check engine light on with DTCs P0201 and P0204 or P0202 and P0203. NOTE: Engine misfire related DTCs (P0301, P0302, P0303, P0304) are usually stored at the same time. P0201:00
    Bulletin Number: 01-004-19-3558
    On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a
    Bulletin Number: 01-005-17-3305
    Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down
    Bulletin Number: 01-005-17-3305a
    Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down
    Bulletin Number: 01-005-18-3415
    Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded P0524:00 - Engine oil pressure too low This is caused by a drop in engine oil press
    Bulletin Number: 01-005-19-3548
    Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). The concern is most likely the result of the customer not getting the fuel cap completely close
    Bulletin Number: 01-006-18-3429
    When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
    Bulletin Number: 01-006-19-3549
    The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazda models, there is no key cylinder on the steering column. Therefore, the engine cannot be started with the auxiliary key if the room
    Bulletin Number: 01-007/16
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 01-007-19-3541
    When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the
    Bulletin Number: 01-008-15-3045
    SOME VEHICLES MAY EXHIBIT THE CHECK ENGINE LIGHT ON WITH DTC P0456 STORED IN THE PCM MEMORY. P0456: EVAP SYSTEM LEAK DETECTED (VERY SMALL LEAK) THE CONCERN IS MOST LIKELY THE RESULT OF THE CUSTOMER NOT GETTING THE FUEL CAP COMPLETELY CLOS
    Bulletin Number: 01-008-17-3376
    Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. This is caused by a drop in engine oil pre
    Bulletin Number: 01-008-18-3451
    This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
    Bulletin Number: 01-008-19-3568
    Some customer using "Flexible" setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTANCE at the wrong time
    Bulletin Number: 01-008-19-3568a
    Some customer using âÃÂÃÂFlexibleâÃÂÝ setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTA
    Bulletin Number: 01-009-16-3172
    SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY.P0015:00 - EXHAUST CMP TIMING OVER-RETARDEDP0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSU
    Bulletin Number: 01-009-16-3172A
    SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY.P0015:00 - EXHAUST CMP TIMING OVER-RETARDEDP0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSU
    Bulletin Number: 01-009-16-3172B
    SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY.P0015:00 - EXHAUST CMP TIMING OVER-RETARDEDP0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSU
    Bulletin Number: 01-009-18-3452
    The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
    Bulletin Number: 01-010-16-3185
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0421:00 (CATALYTIC CONVERTER SYSTEM) WITH-OUT EXPERIENCING POOR ENGINE PERFORMANCE OR MISFIRE (MITSUBISHI PCM ONLY).THIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM THAT MA
    Bulletin Number: 01-011-16-3139
    SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY.P0015:00 - EXHAUST CMP TIMING OVER-RETARDEDP0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSU
    Bulletin Number: 01-011-16-3139A
    WHEN THE ENGINE IS STARTED FOR THE FIRST TIME AFTER PARKING THE VEHICLE OVERNIGHT IN COLD CONDITIONS (BELOW 32 DEGREES FAHRENHEIT / 0 DEGREES CELSIUS), SOME VEHICLES MAY EXHIBIT A ROUGH IDLE AND/OR THE CHECK ENGINE LIGHT ON WITH ANY OF THE
    Bulletin Number: 01-011-18-3456
    The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fu
    Bulletin Number: 01-012-17-3382
    This service information provides basic Q-85/T-110 battery handling procedures. Complete service information can be found in MGSS online or Workshop Manual (section 13-17).
    Bulletin Number: 01-012-18-3474
    Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte
    Bulletin Number: 01-013-16-3202
    SOME VEHICLES MAY EXHIBIT THE ACCELERATOR PEDAL HINGE SEPARATING FROM THE BASE IN COLD TEMPERATURES BELOW 32 DEGREES FAHRENHEIT (0 DEGREES CELSIUS).THE ACCELERATOR PEDAL HAS BEEN CHANGED TO INCREASE DURABILITY.
    Bulletin Number: 01-013-18-3478
    Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely closed
    Bulletin Number: 01-014-15-3055
    FREQUENT ENGINE STARTS UNDER EXTREMELY COLD AMBIENT TEMPERATURES MAY RESULT IN OIL SEEPAGE FROM THE ENGINE OIL PRESSURE SWITCH. THIS CONCERN MAY BE CAUSED BY A LACK OF DURABILITY OF THE OIL PRESSURE SWITCH UNDER THESE CONDITIONS. TO CORRECT
    Bulletin Number: 01-014-15-3055A
    FREQUENT ENGINE STARTS UNDER EXTREMELY COLD AMBIENT TEMPERATURES MAY RESULT IN OIL SEEPAGE FROM THE ENGINE OIL PRESSURE SWITCH. THIS CONCERN MAY BE CAUSED BY A LACK OF DURABILITY OF THE OIL PRESSURE SWITCH UNDER THESE CONDITIONS. TO CORRECT
    Bulletin Number: 01-014-16-3208
    SOME VEHICLES MAY EXPERIENCE A LACK OF ENGINE POWER/ROUGH IDLING AND THE CHECK ENGINE LIGHT ON WITH ONE OR MORE OF THE MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FA
    Bulletin Number: 01-014-16-3208A
    SOME VEHICLES MAY EXPERIENCE A LACK OF ENGINE POWER/ROUGH IDLING AND THE CHECK ENGINE LIGHT ON WITH ONE OR MORE OF THE MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FA
    Bulletin Number: 01-014-18-3487
    Some customer using "Flexible" setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTANCE at the wrong time
    Bulletin Number: 01-015-15-3064
    SOME VEHICLES USING AN AUXILIARY HEATER (BLOCK HEATER) MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0116:00 OR P011A WHEN STARTING IN COLD WEATHER BELOW 32 ┬░F (0 ┬░C). P0116:00: ECT SENSOR NO.1 CIRCUIT RANGE/PERFORMANCE PROBLEM P01
    Bulletin Number: 01-015-15-3064A
    SOME VEHICLES USING AN AUXILIARY HEATER (BLOCK HEATER) MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0116:00 OR P011A WHEN STARTING IN COLD WEATHER BELOW 32 ┬░F (0 ┬░C). P0116:00: ECT SENSOR NO.1 CIRCUIT RANGE/PERFORMANCE PROBLEM P01
    Bulletin Number: 01-016-15-3067
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0421:00 (CATALYTIC CONVERTER SYSTEM) WITHOUT EXPERIENCING POOR ENGINE PERFORMANCE OR MISFIRE (MITSUBISHI PCM ONLY). THIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM THAT MA
    Bulletin Number: 01-016-16-3220
    THERE IS A CONCERN THAT SOME WATER PUMPS ARE BEING REPLACED THAT ARE NOT FAULTY, DUE TO SIGNS OF A VERY SMALL COOLANT LEAK FROM THE BLEED HOLE. THIS SERVICE BULLETIN IS TO INFORM YOU ABOUT THE WATER PUMP SEALING MECHA-NISM AND THE CRITERIA
    Bulletin Number: 01-016-18-3522
    On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a
    Bulletin Number: 01-016-19-3627
    Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. This is caused by a drop in engine oil pre
    Bulletin Number: 01-017-14
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 01-017-14-2973
    SOME VEHICLES MAY EXPERIENCE MIL ILLUMINATION WITH DTC P2610 (INSTRUMENT CLUSTER INTERNAL ENGINE OFF TIMER PERFORMANCE PROBLEM) STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. NOTE:THE ODOMETER WILL DISPLAY F0-002 DURIN
    Bulletin Number: 01-017-16-3242
    SOME VEHICLES MAY EXPERIENCE AN ENGINE THAT RUNS ROUGH AND THE CHECK ENGINE LIGHT ON WITH DTCS P0201 AND P0204 OR P0202 AND P0203.NOTE:ENGINE MISFIRE RELATED DTCS (P0301, P0302, P0303, P0304) ARE USUALLY STORED AT THE SAME TIME.P0201:00: FU
    Bulletin Number: 01-018-15-3070
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P2610 AND P2507 STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. P2610:00: INSTRUMENT CLUSTER INTERNAL ENGINE OFF TIMER PERFORMANCE PROBLEM P2507:00: PCM
    Bulletin Number: 01-018-18-3529
    Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down
    Bulletin Number: 01-019-15-3072
    SOME CUSTOMER USING FLEXIBLE SETTING FOR OIL CHANGE IN THE MAINTENANCE MONITOR MAY NOTICE THAT THE OIL CHANGE DUE NOTIFICATION WILL NOT WORK BECAUSE OF IMPROPER CONTROL LOGIC OF THE PCM. THIS TSB IS APPLICABLE FOR THE FOLLOWING CASES. T
    Bulletin Number: 01-023-15-3084
    SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. P0015:00 - EXHAUST CMP TIMING OVER-RETARDED P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO
    Bulletin Number: 01-023-15-3084A
    SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. P0015:00 - EXHAUST CMP TIMING OVER-RETARDED P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO
    Bulletin Number: 01-023-15-3084B
    SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. P0015:00 - EXHAUST CMP TIMING OVER-RETARDED P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO
    Bulletin Number: 02-001/15
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 02-001-15-2998A
    SOME VEHICLES MAY EXHIBIT A CREAKING NOISE FROM UNDER THE FRONT OF THE VEHICLE WHEN DRIVING OVER BUMPS. THE NOISE OCCURS AT APPROX. 12 - 25 MPH (20 - 40 KM/H) WHEN THE ROAD SURFACE IS WET OR AFTER A CAR WASH. THE NOISE BECOMES MORE NOTICEAB
    Bulletin Number: 02-001-19-3550
    Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
    Bulletin Number: 02-002/15
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 02-002-15-3002A
    AFTER PERFORMING RECALL CAMPAIGN 8014J, OR THE VEHICLE VIN IS NOT APPLICABLE TO 8014J, SOME VEHICLES MAY EXPERIENCE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON EVEN IF THE TPMS SYSTEM HAS BEEN PROPERLY INITIALIZED AT THE SPECIFI
    Bulletin Number: 02-002-15-3002B
    AFTER PERFORMING RECALL CAMPAIGN 8014J, OR THE VEHICLE VIN IS NOT APPLICABLE TO 8014J, SOME VEHICLES MAY EXPE-RIENCE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON EVEN IF THE TPMS SYSTEM HAS BEEN PROPERLY INITIALIZED AT THE SPECIF
    Bulletin Number: 02-002-15-3002C
    AFTER PERFORMING RECALL CAMPAIGN 8014J, OR THE VEHICLE VIN IS NOT APPLICABLE TO 8014J, SOME VEHICLES MAY EXPERIENCE TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON EVEN IF THE TPMS SYSTEM HAS BEEN PROPERLY INITIALIZED AT THE SPECIFI
    Bulletin Number: 02-002-16-3124
    SOME AUTOMOTIVE CLEANING PRODUCTS CONTAIN STRONG ACID OR ALKALI. WHEN THESE TYPES OF CLEANERS ARE USED TO CLEAN THE WHEELS ON MAZDA VEHICLES, THE CHEMICALS CONTENTS PENETRATE THE CLEAR COATING OF THE WHEEL SURFACE AND DAMAGE THE PAINT UNDER
    Bulletin Number: 02-002-17-3281a
    Some vehicles may exhibit an aluminum alloy type wheel(s) having one of the following paint damage conditions shown in the sample photos below.The damage extends to the front surface of the aluminum wheel partly or entirely.
    Bulletin Number: 02-002-18-3300d
    Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning the steering wheel while the vehicle is stopped.The noise may be due to: Upper front strut bearing (A) damag
    Bulletin Number: 02-002-19-3546
    Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
    Bulletin Number: 02-003/15
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 02-003-15-2990
    SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT STRUT BEARING (A) WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO UPPER FRONT STRUT BEARING DAMAG
    Bulletin Number: 02-003-15-2990A
    SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO: UPPER FRONT STRUT BEARING (A) D
    Bulletin Number: 02-003-17-3300a
    Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: *upper front strut bearing (A) da
    Bulletin Number: 02-003-17-3300b
    Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped.The noise may be due to:? Upper front strut bearing (A) dam
    Bulletin Number: 02-003-17-3300c
    Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. The noise may be due to: Upper front strut bearing (A) dam
    Bulletin Number: 02-003-18-3427
    Some vehicles may exhibit an aluminum alloy type wheel(s) having one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely. Black Spot Whi
    Bulletin Number: 02-003-18-3501
    Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely.
    Bulletin Number: 02-003-19-3547
    Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
    Bulletin Number: 02-004-14
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 02-004-14-2976
    SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3┬░ EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. FOLLOW STEERING WHEEL ALIGNMENT PROCEDURE.
    Bulletin Number: 02-004-19-3574
    Some customers may complain that the steering wheel is off center more than 3┬░ even when driving straight on a flat road.
    Bulletin Number: 02-005-16-3152A
    BEGINNING WITH THE CX-5 AND MAZDA6 MODELS, GRIP TYPE FRONT AND REAR STABILIZER BUSHINGS HAVE BEEN INCORPO-RATED FOR NOISE PREVENTION PURPOSES. IF ANY TYPE OF GREASE OR LUBRICATION IS APPLIED TO THE BUSHINGS, IT MAY CREATE NOISE DUE TO BUSHI
    Bulletin Number: 02-005-18-3444
    Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.
    Bulletin Number: 02-006/16
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 02-006-18-3449
    Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
    Bulletin Number: 02-008-18-3467
    Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
    Bulletin Number: 02-009-16-3155
    SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3┬░ EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD.
    Bulletin Number: 02-009-18-3472
    Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because the TPMS initialization was not performed correctly before customer delivery.TPMS INITIALIZATION PROCESS: When any of the services belo
    Bulletin Number: 02-010/16
    SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO:UPPER FRONT STRUT BEARING (A) DAM
    Bulletin Number: 02-010-16-3170
    SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO:UPPER FRONT STRUT BEARING (A) DAM
    Bulletin Number: 02-010-16-3170C
    SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO:UPPER FRONT STRUT BEARING (A) DAM
    Bulletin Number: 02-010-18-3477
    Some customers may complain that the steering wheel is off center more than 3┬░ even when driving straight on a flat road.
    Bulletin Number: 02-011-18-3476
    This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it illuminated and how to properly initialize the system.The Tire Pressure Monitoring System (TPMS) monitors the tire pressure of all four tires
    Bulletin Number: 02-013-18-3491
    Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. The shape and material of the dust boot has been changed to improve its resistance
    Bulletin Number: 03-001-18-3488
    Some customers may complain about a vibration that is felt through the floor, seat and/or steering wheel while driving under moderate acceleration, at speeds of approx. 25 - 30 mph (40 - 50 km/h). The vibration is more noticeable when drivi
    Bulletin Number: 03-001-19-3505b
    Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating tempera
    Bulletin Number: 03-002-18-3505
    Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The
    Bulletin Number: 03-002-18-3505a
    Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The
    Bulletin Number: 03-006-15-3086
    SOME VEHICLES MAY EXHIBIT A GROAN TYPE NOISE FROM THE FRONT WHEEL HUB BEARING WHILE DRIVING AT HIGH SPEED OR WHEN CORNERING. THIS MAY BE CAUSED BY FRONT WHEEL HUB BEARING CORROSION.
    Bulletin Number: 04001173303
    Some vehicles may exhibit a squeak type noise from the rear brakes when driving at approximately 6-12mph (10-20km/h) with or without light braking. The noise usually occurs when driving immediately after the parking brake is released. The n
    Bulletin Number: 04-001-17-3303a
    Some vehicles may exhibit a squeak type noise from the rear brakes when driving at approximately 6-12mph (10-20km/h) with or without light braking. The noise usually occurs when driving immediately after the parking brake is released. The n
    Bulletin Number: 04-001-19-3556
    Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th
    Bulletin Number: 04-002-18-3435
    Some vehicles may exhibit a squeak type noise from the rear brakes when driving at approximately 6- 12 mph (10-20 km/h) with or without light braking. The noise usually occurs when driving immediately after the parking brake is released, an
    Bulletin Number: 04-002-19-3545
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
    Bulletin Number: 04-003/15
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 04-003-18-3455
    Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th
    Bulletin Number: 04-004-16-3160
    SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR,
    Bulletin Number: 04-004-18-3468
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
    Bulletin Number: 05-001-15-3104
    SOME VEHICLES MAY EXHIBIT ONE OF THE FOLLOWING CONCERNS: SOMETIMES THE SHIFTER MAY JUMP OUT OF 3RD GEAR OVER A ROAD BUMP WHEN ACCELERATING AFTER DECELERATION AT 25-40 MPH (40-65 KM/H) HARD TO SHIFT INTO 3RD, 4TH, 5TH, AND/OR 6TH GEAR
    Bulletin Number: 05-001-15-3104A
    SOME VEHICLES MAY EXHIBIT ONE OF THE FOLLOWING CONCERNS: SOMETIMES THE SHIFTER MAY JUMP OUT OF 3RD GEAR OVER A ROAD BUMP WHEN ACCELERATING AFTER DECELERATION AT 25-40 MPH (40-65 KM/H) HARD TO SHIFT INTO 3RD, 4TH, 5TH, AND/OR 6TH GEAR
    Bulletin Number: 05-001-19-3538
    When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the "P" position and the engine s
    Bulletin Number: 05-002-15-3019
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE S
    Bulletin Number: 05-002-15-3019A
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE S
    Bulletin Number: 05-002-15-3019B
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE S
    Bulletin Number: 05-002-15-3019C
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE S
    Bulletin Number: 05-002-15-3019D
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE S
    Bulletin Number: 05-002-15-3019E
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE S
    Bulletin Number: 05-002-15-3019F
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRE
    Bulletin Number: 05-002-16-3129
    THE NEW SKYACTIV-DRIVE FW6A-EL AT USES AUTOMATIC TRANSMISSION FLUID (ATF) TYPE: FZ. ONLY USE ATF-FZ TO FILL OR TOP OFF THE FLUID LEVEL. ATF-FZ IS SPECIALLY DESIGNED FOR USE IN THE SKYACTIV-DRIVE SERIES AT. IT IS A LOW VISCOSITY FORMULA
    Bulletin Number: 05-002-17-3355
    Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) Hard to shift into 3rd, 4th, 5th, and/or 6th gear Shift
    Bulletin Number: 05-002-17-3355a
    Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), Hard to shift into 3rd, 4th, 5th, and/or 6th gear, Shif
    Bulletin Number: 05-002-18-3454
    The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use"ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula w
    Bulletin Number: 05-002-19-3576
    Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: ï·Depends on the vehicleâÂÂs speed only (the more speed, the more noise)ï·Occurs with all types of driving
    Bulletin Number: 05-004-18-3466
    Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil press
    Bulletin Number: 05-004-19-3466
    Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pres
    Bulletin Number: 05-005-16-3218
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738).P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESS
    Bulletin Number: 05-005-19-3569
    Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), Hard to shift into 3rd, 4th, 5th, and/or 6th gear, Shif
    Bulletin Number: 06-001-17-3307a
    Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.This concern may be caused by an insufficient wear resistance of the steering wheel surface.
    Bulletin Number: 06-001-17-3307b
    Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
    Bulletin Number: 06-001-18-3481
    Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and r
    Bulletin Number: 06-001-19-3575
    Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and r
    Bulletin Number: 06-002-17-3367
    Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. NOTE: The noise will not occu
    Bulletin Number: 06-002-19-3585a
    Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.
    Bulletin Number: 07-002-18-3432
    A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c
    Bulletin Number: 07-002-19-3616
    A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
    Bulletin Number: 07-007-17-3384
    Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a clogged heater unit. For Mazda6 and CX-5, the check engine light may illuminate with the DTC P011A
    Bulletin Number: 08-001-18-3457
    This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
    Bulletin Number: 08-001-19-3544
    This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
    Bulletin Number: 08-002-17-3312
    When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit
    Bulletin Number: 08-002-17-3312a
    When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. This is caused by improper SAS control unit
    Bulletin Number: 09-001-17-3296b
    When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will
    Bulletin Number: 09-001-18-3387
    Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. This is caused by some for
    Bulletin Number: 09-001-18-3387a
    Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused
    Bulletin Number: 09-001-19-3553
    When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so
    Bulletin Number: 09-002-18-3410
    After the installation of a new instrument cluster, the message "Fctry" or "Factory" is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed in a new vehicle.Some new instrument clusters are in the fac
    Bulletin Number: 09-002-19-3554
    This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro
    Bulletin Number: 09-003-16-3130
    SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMP-TOM TO BE MORE NOTICEA
    Bulletin Number: 09-003-19-3555
    Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
    Bulletin Number: 09-003-19-3555a
    Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
    Bulletin Number: 09-004-19-3543
    Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne
    Bulletin Number: 09-005-18-3414
    Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates ins
    Bulletin Number: 09-005-18-3414a
    Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates ins
    Bulletin Number: 09-005-19-3562
    When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
    Bulletin Number: 09-006/16
    FRONT POWER SEATS DO NOT SLIDE BACK AND FORTH. SOME CUSTOMERS MAY COMPLAIN THAT THE FRONT POWER (DRIVER AND/OR PASSENGER) SEATS DO NOT SLIDE BACK AND FORTH PROPERLY OR THAT THEY MAY BE COMPLETELY INOPERATIVE. THIS CONCERN MAY BE CAUSED
    Bulletin Number: 09-007-18-3422
    Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.
    Bulletin Number: 09-007-18-3422a
    Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.
    Bulletin Number: 09-007-19-3564
    Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s
    Bulletin Number: 09-007-19-3564a
    Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s
    Bulletin Number: 09-008-17-3324
    Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limit
    Bulletin Number: 09-008-18-3416
    Some vehicles may exhibit the active driving display opening/closing improperly as described below: It does not open or close when the ignition is turned ON or OFF. The display operation does not fully open/close. It closes and then opens b
    Bulletin Number: 09-008-18-3416a
    Some vehicles may exhibit the active driving display opening/closing improperly as described below: It does not open or close when the ignition is turned ON or OFF. The display operation does not fully open/close. It closes and then opens b
    Bulletin Number: 09-009-15-3015
    SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF THE VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN A COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY BE CAUSED BY MOISTURE WHICH HAS
    Bulletin Number: 09-009/16
    HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CU
    Bulletin Number: 09-009-16-3150A
    SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS
    Bulletin Number: 09-009-19-3566
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co
    Bulletin Number: 09-010/16
    STAINS FOUND ON PAINT DURING PDI SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY
    Bulletin Number: 09-010-18-3440
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro
    Bulletin Number: 09-010-18-3440a
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro
    Bulletin Number: 09-010-18-3440b
    All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.Some vehicle
    Bulletin Number: 09-010-19-3577
    Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
    Bulletin Number: 09-010-19-3624
    Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at gr
    Bulletin Number: 09-011/16
    CORROSION AROUND SPOT WELDS IN TRUNK OPENING. SOME VEHICLES MAY EXHIBIT CORROSION AROUND THE SPOT WELDS IN TRUNK OPENING UNDER THE REAR WINDOW. THIS IS CAUSED BY INSUFFICIENT PAINT THICKNESS AT THE SPOT WELDS. TO CORRECT THE PROBLEM, T
    Bulletin Number: 09-011-18-3448
    Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
    Bulletin Number: 09-012-17-3334a
    Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion on the speaker back frame. To correct the issue, a
    Bulletin Number: 09-012-17-3334b
    Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion. To correct the issue, a plating process was added
    Bulletin Number: 09-013-16-3161
    WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR
    Bulletin Number: 09-014-18-3443
    When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
    Bulletin Number: 09-014-18-3443a
    When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
    Bulletin Number: 09-015-18-3445
    At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
    Bulletin Number: 09-015-18-3445a
    At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec
    Bulletin Number: 09-016-15-3041
    SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 - 10 CM). THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. TO INCREASE
    Bulletin Number: 09-016-16-3158
    AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI
    Bulletin Number: 09-016-16-3158A
    AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI
    Bulletin Number: 09017173346
    All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic
    Bulletin Number: 09-017-17-3347a
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will removed from the
    Bulletin Number: 09-017-17-3347b
    All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic
    Bulletin Number: 09-017-17-3347c
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro
    Bulletin Number: 09018173351
    Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer
    Bulletin Number: 09-019-18-3450
    This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p
    Bulletin Number: 09-020-16
    Some vehicles may experience a fuzzy appearance (tiny cracks) around the edge of the Active Driving Display. Replace the Active Driving Display.
    Bulletin Number: 09-020-16-3183
    SOME VEHICLES MAY EXPERIENCE A FUZZY APPEARANCE (TINY CRACKS) AROUND THE EDGE OF THE ACTIVE DRIVING DISPLAY. REPLACE THE ACTIVE DRIVING DISPLAY.
    Bulletin Number: 09-020-18-3458
    Some vehicles may exhibit BLUETOOTH® hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as
    Bulletin Number: 09-020-18-3458a
    Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s
    Bulletin Number: 09-020-18-3458b
    Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s
    Bulletin Number: 09-021-18-3459
    Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has
    Bulletin Number: 09-021-18-3459a
    Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b
    Bulletin Number: 09-022-15-3047A
    SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.650A OR LATER). FOR ALL VEHICLES: NAVIGATION OR OTHER SCREEN FREEZES OR REBOOTS. SYSTEM DOES NOT RECOGNIZE USB/
    Bulletin Number: 09-022-15-3047B
    SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.750 OR LATER). NAVIGATION OR OTHER SCREEN TURN BLACK, FREEZE OR REBOOT. SYSTEM DOES NOT RECOGNIZE USB/SD CARD.
    Bulletin Number: 09-022-15-3047C
    SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.753 OR LATER). TURN -BY-TURN NAVIGATION GUIDANCE DOES NOT DISPLAY ON ON THE ACTIVE DRIVING DISPLAY (FOR VEHICLES
    Bulletin Number: 09-022-19-3599
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro
    Bulletin Number: 09-023-18-3475
    When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so
    Bulletin Number: 09-024-16-3192
    SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 56.00.760 OR LATER).SOME STREET NAMES IN CANADA ARE NOT DISPLAYED.NAVIGATION DOES NOT ALLOW TO SET CERTAIN CITIES AS DE
    Bulletin Number: 09-024-16-3192A
    ALL MAZDA CONNECT VEHICLES IN NEW CAR INVENTORY MUST BE UPDATED TO THIS SOFTWARE VERSION LISTED BELOW IN THIS TSB AS PART OF THE NEW CAR READY STEP 3 PROCESS. MAKE SURE THE NEW VEHICLE SPECIALIST RECEIVES A COPY OF THIS BULLETIN.SOME VEHICL
    Bulletin Number: 09-024-16-3192B
    SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.760 OR LATER).SOME STREET NAMES IN CANADA ARE NOT DISPLAYED.NAVIGATION DOES NOT ALLOW TO SET CERTAIN CITIES AS DE
    Bulletin Number: 09-024-17-3350
    Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining
    Bulletin Number: 09-024-18-3470
    Some vehicles may exhibit wind noise at rear door quarter glass when driven at high speeds. This is caused by air leakage from the gap between rear sash molding, rear door glass run channel, rear door glass guide and rear door quarter glass
    Bulletin Number: 09-025-18-3479
    Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne
    Bulletin Number: 09-026-19-3613
    Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. This is caused by the cushion tape peeling off from the end(s) due to interference with the windshie
    Bulletin Number: 09-029-16-3195
    SOME VEHICLES MAY EXHIBIT A GRINDING TYPE NOISE (C) FROM THE TRUNK LID HINGE (A) (ONE OR BOTH SIDES) WHEN OPEN-ING AND/OR CLOSING THE TRUNK LID. THE NOISE MAY BE CAUSED BY THE TRUNK LID HINGE COVER (A) MAKING CONTACT WITH THE TRUNK SIDE TRI
    Bulletin Number: 09-030-15-3073
    MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. REFER TO DAG EXCHANGE CENTRAL (MXCONN
    Bulletin Number: 09-031-19-3625
    After the installation of a new instrument cluster, the message "Fctry" or âÃÂÃÂFactoryâÃÂÝ is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Some new instrument
    Bulletin Number: 09-034-15-3068
    SOME CUSTOMERS MAY COMPLAIN THAT THE FRONT POWER (DRIVER AND/OR PASSENGER) SEATS DO NOT SLIDE BACK AND FORTH PROPERLY OR THAT THEY MAY BE COMPLETELY INOPERATIVE. THIS CONCERN MAY BE CAUSED BY A FOREIGN OBJECT GETTING STUCK UNDER THE POWER S
    Bulletin Number: 09-034-18-3430
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co
    Bulletin Number: 09-034-18-3430a
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co
    Bulletin Number: 09-035-17-3080
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co
    Bulletin Number: 09-035-18-3509
    Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.
    Bulletin Number: 09-037-15-3079
    SOME VEHICLES MAY EXPERIENCE A FUZZY APPEARANCE (TINY CRACKS) AROUND THE EDGE OF THE ACTIVE DRIVING DISPLAY. REPLACE THE ACTIVE DRIVING DISPLAY.
    Bulletin Number: 09-038-16-3213
    SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 - 10 CM). THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. TO INCREASE
    Bulletin Number: 09-040-16-3214
    SOME CUSTOMERS MAY COMPLAIN THAT IN EXTREME COLD WEATHER CONDITIONS, THE SUNROOF MAY SUDDENLY OPEN BY ITSELF WHEN THE HEATER IS ON. THIS CONCERN MAY BE DUE TO A SHORT IN THE SUNROOF SWITCH (A) CAUSED FROM CONDEN-SATION GENERATED BETWEEN THE
    Bulletin Number: 09-043-18-3441
    Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield.This is caused by the cushion tape peeling off from the end(s) due to interference with the windshiel
    Bulletin Number: 09-044/15
    MAZDA CONNECT SHUTS DOWN AND DOES NOT REBOOT. SOME VEHICLES MAY EXPERIENCE MAZDA CONNECT INFOTAINMENT SYSTEM SHUTTING DOWN WITH A FEW MINUTES AFTER IGNITION IS TURNED ON, AND WILL NOT REBOOT. IT WILL ONLY REBOOT AFTER IGNITION IS TURNED
    Bulletin Number: 09-044-15-3094
    SOME VEHICLES MAY EXPERIENCE THE MAZDA CONNECT INFOTAINMENT SYSTEM SHUTTING DOWN WITHIN A FEW MINUTES AFTER THE IGNITION IS TURNED ON, AND WILL NOT REBOOT. IT WILL ONLY REBOOT AFTER THE IGNITION IS TURNED OFF AND THEN ON AGAIN. THIS IS CAUS
    Bulletin Number: 09-046/15
    WHITE DOOR ARMREST(S) PINK DISCOLORATION. SOME CUSTOMERS MAY COMPLAIN ABOUT A WHITE DOOR ARMREST(S) PINK DISCOLORATION. THE DISCOLORED ARMREST DOES NOT MATCH THE OTHER WHITE PARTS OF THE DOOR PANEL.
    Bulletin Number: 09-046-15-3111
    SOME CUSTOMERS MAY COMPLAIN ABOUT A WHITE DOOR ARMREST(S) PINK DISCOLORATION. THE DISCOLORED ARMREST DOES NOT MATCH THE OTHER WHITE PARTS OF THE DOOR PANEL. REPLACE ALL 4 DOOR PANELS.
    Bulletin Number: 09-049-14-2980
    WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR
    Bulletin Number: 1011M
    SOME CUSTOMERS MAY COMPLAIN ABOUT A CHECK ENGINE LIGHT ON WITH DTC P0137 (HO2S CIRCUIT LOW INPUT) STORED IN PCM MEMORY. THIS MAY BE CAUSED BY REAR HARNESS DAMAGE FROM AN AFTERMARKET ALARM SYSTEM INSTALLATION.
    Bulletin Number: 1066M
    SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETER
    Bulletin Number: 1079M
    IN CERTAIN CONDITIONS, SMART CITY BRAKE SUPPORT (SCBS) MAY OPERATE UNINTENTIONALLY. THE OWNER'S MANUAL PROVIDES 7 EXAMPLES: OBJECTS ON THE ROAD AT THE ENTRANCE TO A CURVE.VEHICLES PASSING IN THE OPPOSITE LANE WHILE MAKING A CURVE.METAL OBJE
    Bulletin Number: 1080M
    IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE
    Bulletin Number: 1098M
    WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.
    Bulletin Number: 1099M
    WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE
    Bulletin Number: 1102M
    WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS.
    Bulletin Number: 15-001-15-3092
    SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR: 1.LANE DEPARTURE WARNING SYSTEM (LDWS) WARNING LIGHT TURNS ON AT IDLE. DTC C1001:92 (POOR FUNCTIONING OF FORWARD SENSING CAMERA (FSC)) IS STO
    Bulletin Number: 15-001/16
    LDWS OR ALH WARNING LIGHT ON WITH DTC C1001:92. SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR. LANE DEPARTURE WARNING SYSTEM (LDWS) WARNING LIGHT TURNS ON AT IDLE; DTC C1001:92 (POOR F
    Bulletin Number: 15-001-16-3126
    SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR: 1. LANE DEPARTURE WARNING SYSTEM (LDWS) WARNING LIGHT TURNS ON AT IDLE. DTC C1001:92 (POOR FUNCTIONING OF FORWARD SENSING CAMERA (FSC)) IS ST
    Bulletin Number: 15-001-16-3126
    SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR. UNDER CERTAIN DRIVING CONDITIONS, THE FORWARD SENSING CAMERA (FSC) MAY DETECT A DIRTY WINDSHIELD (NOT CLEAR).OTE FOR CUSTOMER: THE FSC MAY NO
    Bulletin Number: 15003173284
    ? After installing the new Forward Sensing Camera (FSC), frequency of the disabled function with the LDWS/HBC warning lights ON due to foggy FSC lens will be reduced. However, the warning message will be displayed on the Multi-Information D
    Bulletin Number: 15-003-17-3284a
    Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. At that time, the windshield is clear but
    Bulletin Number: 15-003-17-3284b
    Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. At that time, the windshield is clear but
    Bulletin Number: MT-001-18
    When installing a navigation SD card, the center display may show error message "Invalid SD Card".
    Bulletin Number: MT-001-18
    When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The naviga
    Bulletin Number: MT-002-18
    Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also connected to the USB port for charging. The concerns may inc
    Bulletin Number: MT-003-17
    WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE
    Bulletin Number: MT-003-18
    The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.
    Bulletin Number: MT-004-18
    ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual
    Bulletin Number: MT-004-18
    If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c
    Bulletin Number: MT-004-18
    If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft
    Bulletin Number: MT-007-18
    ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a
    Bulletin Number: MT-007-18
    Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g., an accessory cell phone charger, GPS tra
    Bulletin Number: MT-008-18
    ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.
    Bulletin Number: MT-008-18
    Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca
    Bulletin Number: MT-009-18
    If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTI
    Bulletin Number: MT-010-17
    Some customers may claim that it is impossible or difficult to view the Active Driving Display, even if the position of the display is adjusted through the Settings screen. This is caused by an incorrectly learned zero-point (closed positio
    Bulletin Number: MT-010-18
    Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti
    Bulletin Number: MT-011-18
    SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displ
    Bulletin Number: MT-012-18
    If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or
    Bulletin Number: MT-014-17
    Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.
    Bulletin Number: MT-015-17
    Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo
    Bulletin Number: MT-016-17
    The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with a
    Bulletin Number: MT-021-17
    Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.
    Bulletin Number: MTI_1031
    SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE
    Bulletin Number: MTI_1031
    SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE.
    Bulletin Number: MTI_1032
    SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK.
    Bulletin Number: MTI_1034
    THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS.
    Bulletin Number: MTI_1036
    SOME CUSTOMERS MAY CLAIM THAT IT IS IMPOSSIBLE OR DIFFICULT TO VIEW THE ACTIVE DRIVING DISPLAY, EVEN IF THE POSITION OF THE DISPLAY IS ADJUSTED THROUGH THE SETTINGS SCREEN. THIS IS CAUSED BY AN INCORRECTLY LEARNED ZERO-POINT (CLOSED POSITIO
    Bulletin Number: MTI_1111
    WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE
    Bulletin Number: RF-16-03
    THE 2016 CX-9 WITH THE SKYACTIV®-G 2.5T ENGINE REQUIRES A UNIQUE OIL FILTER (PY8W-14-302) WHICH IS NOT INTERCHANGEABLE WITH OTHER SKYACTIV® OIL FILTERS. THE UNIQUE OIL FILTER CAN BE IDENTIFIED WITH TWO WHITE BANDS AS SHOWN BELOW.
    Bulletin Number: RF-16-03R1
    The SKYACTIV®-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV® oil filters. The unique oil filter can be identified with two white bands as shown below.
    Bulletin Number: SA-001-18
    The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored.
    Bulletin Number: SA-001-19
    APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)
    Bulletin Number: SA-001-19a
    APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)
    Bulletin Number: SA-001-19a
    APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.
    Bulletin Number: SA-001-19b
    APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ)
    Bulletin Number: SA-003-19
    Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w
    Bulletin Number: SA-003-19
    Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco
    Bulletin Number: SA-005-18
    Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.
    Bulletin Number: SA-005-18
    Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Album art and artist biographies are not provided by SiriusXM Satelli
    Bulletin Number: SA-006-19
    Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
    Bulletin Number: SA-006-19a
    Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
    Bulletin Number: SA-008-18
    Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display.
    Bulletin Number: SA-009-18
    The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Navigation S
    Bulletin Number: SA-013-19
    MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto
    Bulletin Number: SA-016-19
    There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona
    Bulletin Number: SA-017-18
    Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included a timer extension for Programming menu application that ha
    Bulletin Number: SA-023-18
    Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w
    Bulletin Number: SA-024-18
    Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
    Bulletin Number: SA-026-18
    If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fue
    Bulletin Number: SA-027-18
    Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)
    Bulletin Number: SA-027-19
    ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/
    Bulletin Number: SA-029-18
    IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application a
    Bulletin Number: SA-029-19
    Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta
    Bulletin Number: SA-029-19a
    The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download.
    Bulletin Number: SA-031-18
    When troubleshooting a radar unit, DO NOT swap it with another vehicle. Radar units are configured to the original vehicle, and if installed in another vehicle, a configuration error will occur. Refer to MGSS (RADAR UNIT INSPECTION) for pro
    Bulletin Number: SA-031-19
    Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.
    Bulletin Number: SA-033-19
    Some customers may have a concern of a loose steering wheel. If a customer reports a loose steering wheel and the lock bolt is found to be loose, DO NOT simply re-tighten the steering wheel. Follow the steps below in the Repair Procedure.
    Bulletin Number: SA-034-18
    MAZDA CONNECT SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ)
    Bulletin Number: SA-036-17
    IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.
    Bulletin Number: SA-036-18
    MAZDA MOBILE START (MMS) APP ERROR MESSAGE INSTALLED ON ANDROID DEVICES: Customers may get an error message "Device no longer has access or service." for the MMS APP installed on android devices starting 8/1/18. Inform the customer that all
    Bulletin Number: SA-037-18
    Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.
    Bulletin Number: SA-041-17
    PERMANENT DTCS ARE NOW DISPLAYED WITH THE IDS 104 UPDATE. THE PURPOSE OF A PERMANENT DTC IS TO PREVENT CUSTOMERS FROM CLEARING THEM BY DISCONNECTING THE BATTERY CABLE IN ORDER TO PASS A SMOG CHECK. ALL PCM AND TCM DTCS THAT TURN ON THE CHEC
    Bulletin Number: SA-045-18
    For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all terminals used in SKYACTIV® vehicles and compare suspect te
    Bulletin Number: SA-046-17
    An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09-017/17 for a list of improvements to the system.
    Bulletin Number: SA-047-18
    Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
    Bulletin Number: SA-048-17
    In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS).
    Bulletin Number: SA-050-18
    Some customers may complain that the navigation brand icons are no longer shown after a navigation SD card update. This is caused by a navigation map supplier software change. Customers can set preferences if needed. Example: A customer ma
    Bulletin Number: SA-052-17
    Smart City Brake Support (SCBS) frequently asked questions (FAQ)
    Bulletin Number: SA-053-17
    Lane Departure Warning System (LDWS) frequently asked questions (FAQ)
    Bulletin Number: SA-055-17
    Blind Spot Monitoring (BSM) system frequently asked questions (FAQ)
    Bulletin Number: SA-056-17
    Mazda Radar Criose Control (MRCC) system frequently asked questions (FAQ)
    Bulletin Number: SA-057-17
    High Beam Control (HBC) system frequently asked questions (FAQ)
    Bulletin Number: SA-058-17
    CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead.
    Bulletin Number: SA-061-17
    In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En
    Bulletin Number: SA-063-17
    Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal
    Bulletin Number: SA-065-17
    Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. MAZDA CONNECT Symptom Troubleshooting Table Sections: Audio System, Bluetooth®, Center Display, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reb
    Bulletin Number: SA-066-17
    Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern
    Bulletin Number: SA130
    WHEN PERFORMING SERVICE ON THE ELECTRIC PARKING BRAKE (EPB) SYSTEM, BE AWARE THAT SOME EPB PARTS REQUIRE UNIQUE REMOVAL/REPLACEMENT PROCEDURES. IF THE VEHICLE IS DELIVERED TO THE CUSTOMER WITH INCOMPLETE EPB SERVICE, THE CUSTOMER MAY EXPERI
    Bulletin Number: SA234
    IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB.
    Bulletin Number: SA266
    IF A CUSTOMER HAS A VEHICLE COMMUNICATION RELATED ERROR ON THEIR APP, PERFORM THE FOLLOWING: DISCONNECT THE BATTERY OR UNPLUG THE MODULE FOR AT LEAST 10 SECONDS.RECONNECT THE BATTERY, WAIT 60 SECONDS AND THEN HAVE THE CUSTOMER TRY THE APP A
    Bulletin Number: SA278
    AFTER PANDORA V7.0 WAS RELEASED ON MARCH 7TH, THE FOLLOWING PROBLEMS HAVE BEEN FOUND ON VEHICLE WITH MAZDA CONNECT.NAVIGATION VOICE GUIDANCE WILL SKIP AND CUT OUT LOSING MANY WORDS.PANDORA WILL SUDDENLY DISCONNECT AND MAZDA CONNECT WILL REV
    Bulletin Number: SA283
    CUSTOMERS THAT ARE REGISTERED WITH TOMTOM TO UPDATE THEIR MAZDA TOMTOM SYSTEM (USING TOMTOM HOME SOFTWARE) MAY HAVE RECENTLY RECEIVED THIS E-MAIL: PLEASE NOTE THAT THIS IS NOT AN OPERATING SYSTEM UPDATE (AKA FIRMWARE), THIS IS AN UPDATE TO
    Bulletin Number: SA285
    OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. THE ISSUE EXTENDS TO GPS VOICE NAVIGATION FOR
    Bulletin Number: SA288
    IF YOU ENCOUNTER A VEHICLE WITH DTC P0137 (CIRCUIT LOW INPUT), CHECK THE REAR HARNESS AT THE RED CIRCLED AREA IN THE FOLLOWING DIAGRAM. IF AN AFTERMARKET ALARM SYSTEM IS INSTALLED, THE REAR HARNESS MIGHT HAVE RECEIVED DAMAGE FROM ELECTRO-TA
    Bulletin Number: SA296
    SOME CUSTOMERS MAY REPORT THAT WHEN USING THEIR IPHONE WITH BLUETOOTH AUDIO THAT THEY CANNOT SELECT A NEW SONG OR A DIFFERENT SONG WILL PLAY.IF THE CUSTOMER SELECTS A DIFFERENT SONG, MOST OF THE TIME IT WILL CONTINUE PLAYING THE CURRENT SON
    Bulletin Number: SA299
    SOME VEHICLES MAY HAVE DTC C1001:92 STORED IN MEMORY. DTC C1001:92 SETS AS A PAST RECORD FOR LOW VISIBILITY OF THE FORWARD SENSING CAMERA (FSC). IT DOES NOT MEAN THERE IS AN ACTUAL FSC DEFECT. IN SOME CASES THE CUSTOMER MAY HAVE A CONCERN W
    Bulletin Number: SA51
    MAZDA CONNECT SOFTWARE VERSION 55.00.760 IS NOW AVAILABLE ON MS3. USE THIS VERSION FOR ALL MAZDA CONNECT UPDATES, INCLUDING OPEN SSP98 VEHICLES. IF SSP98 IS CLOSED, USE TSB 09-024/16 TO REPAIR THE VEHICLES.CLICK ON "IDS/INFOTAINMENT", THEN
    Bulletin Number: SB-15-001-15
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: SSPA5
    Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2014-2016 Mazda6 vehicles produced from October 25, 2012 through January 30, 2015. On the subject vehicles, the metal part of the front and rear door
    Bulletin Number: SSPA5
    Subject: 2014-2016 Mazda6 - Door Sash Molding Concern Special Service Campaign (SSP) A5. The purpose of this email is to notify you that on January 25th, customers will be mailed a re-notification letter to improve SSPA5 completion rates. P
    2016 MAZDA MX-5
    Bulletin Number: 00-001-15-3075
    IN SUPPORT OF THE NEW MAZDA MX-5 AND CX-3, MAZDA WILL MAKE AVAILABLE FOR LOAN ON A AS-NEEDED BASIS, A SPECIAL SERVICE TOOL (SST) TO ALLOW FOR THE RADAR AIMING OF THE BLIND SPOT MONITORING (BSM) SYSTEM. THE (BSM) RADAR AIMING IS PERFORMED
    Bulletin Number: 00-001-16-3127
    IN SUPPORT OF IMPROVED ELECTRICAL DIAGNOSIS ON SKYACTIV VEHICLES, MAZDA WILL SHIP A TERMINAL TEST KIT TO ALL DEALERS. THE TEST KIT IS DESIGNED PECIFICALLY FOR SKYACTIV MODULE TERMINALS. THE SST WILL BE SHIPPED BY MAZDAS TOOL VENDOR BOSCH
    Bulletin Number: 00-001-18-3446
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manu
    Bulletin Number: 00-001-18-3446a
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
    Bulletin Number: 00-001-19-3560
    Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's man
    Bulletin Number: 00-002-15-3088
    IN SUPPORT OF THE NEWLY LAUNCHED 2016 MAZDA MX-5, MAZDA WILL SHIP TO ALL DEALERS A NEW SPECIAL SERVICE TOOL (SST). THE SSTS WILL BE SHIPPED AUTOMATICALLY BY MAZDAS TOOL VENDOR BOSCH IN THE MONTH OF OCTOBER, 2015. THE FOLLOWING SST IS THE
    Bulletin Number: 00-002-19-3561
    Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap
    Bulletin Number: 00-003/15
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 00-003-15-3108
    IN SUPPORT OF THE 2016 MX-5, MAZDA WILL SHIP TO ALL DEALERS ONE (1) NEW SPECIAL SERVICE TOOL (SST). THE SST WILL BE SHIPPED AUTOMATICALLY BY MAZDAS TOOL VENDOR BOSCH DURING THE MONTH OF NOVEMBER 2015.
    Bulletin Number: 00-003-17-3406
    In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on a "as-needed" basis, aSpecial Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. The (BSM) radar aiming is performed w
    Bulletin Number: 00-003-18-3480
    Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program.NOTE: Accu-turn is still an appro
    Bulletin Number: 00-003-18-3480a
    Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an ap
    Bulletin Number: 00-003-19-3583
    In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
    Bulletin Number: 00-004-18-3515
    In support of the new Mazda MX-5 and CX-3, Mazda will make available for loan on a "as-needed" basis, a Special Service Tool (SST) to allow for the radar aiming of the blind spot monitoring (BSM) system. The(BSM) radar aiming is performed w
    Bulletin Number: 00-005-16-3245
    IN SUPPORT OF THE NEW MAZDA MX-5 AND CX-3, MAZDA WILL MAKE AVAILABLE FOR LOAN ON A AS-NEEDED BASIS, A SPE-CIAL SERVICE TOOL (SST) TO ALLOW FOR THE RADAR AIMING OF THE BLIND SPOT MONITORING (BSM) SYSTEM. THE (BSM) RADAR AIMING IS PERFORMED
    Bulletin Number: 01-001-19-3551
    This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
    Bulletin Number: 01-002-19-3552
    The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
    Bulletin Number: 01-003-19-3557
    Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte
    Bulletin Number: 01-004-19-3558
    On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a
    Bulletin Number: 01-006-19-3549
    The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazda models, there is no key cylinder on the steering column. Therefore, the engine cannot be started with the auxiliary key if the room
    Bulletin Number: 01-007-18-3408
    Some vehicles may experience a condition where the engine does not start using the normal starting procedure and the doors will not lock/unlock when using a request switch. The engine will start if you touch the backside of the remote (1) t
    Bulletin Number: 01-008-18-3451
    This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in sto
    Bulletin Number: 01-008-19-3568
    Some customer using "Flexible" setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTANCE at the wrong time
    Bulletin Number: 01-008-19-3568a
    Some customer using âÃÂÃÂFlexibleâÃÂÝ setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTA
    Bulletin Number: 01-009-18-3452
    The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test
    Bulletin Number: 01-011-18-3456
    The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fu
    Bulletin Number: 01-012-18-3474
    Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM batte
    Bulletin Number: 01-014-18-3487
    Some customer using "Flexible" setting for Oil Change in the maintenance monitor may notice that the oil change due notification will not work due to improper control logic of the PCM. The PCM clears the TRAVELED DISTANCE at the wrong time
    Bulletin Number: 01-016-16-3220
    THERE IS A CONCERN THAT SOME WATER PUMPS ARE BEING REPLACED THAT ARE NOT FAULTY, DUE TO SIGNS OF A VERY SMALL COOLANT LEAK FROM THE BLEED HOLE. THIS SERVICE BULLETIN IS TO INFORM YOU ABOUT THE WATER PUMP SEALING MECHA-NISM AND THE CRITERIA
    Bulletin Number: 01-016-18-3522
    On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not a
    Bulletin Number: 01-018-15-3070
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P2610 AND P2507 STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. P2610:00: INSTRUMENT CLUSTER INTERNAL ENGINE OFF TIMER PERFORMANCE PROBLEM P2507:00: PCM
    Bulletin Number: 02-001-19-3550
    Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
    Bulletin Number: 02-002-16-3124
    SOME AUTOMOTIVE CLEANING PRODUCTS CONTAIN STRONG ACID OR ALKALI. WHEN THESE TYPES OF CLEANERS ARE USED TO CLEAN THE WHEELS ON MAZDA VEHICLES, THE CHEMICALS CONTENTS PENETRATE THE CLEAR COATING OF THE WHEEL SURFACE AND DAMAGE THE PAINT UNDER
    Bulletin Number: 02-002-19-3546
    Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
    Bulletin Number: 02-004-19-3574
    Some customers may complain that the steering wheel is off center more than 3┬░ even when driving straight on a flat road.
    Bulletin Number: 02-006-18-3449
    Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow th
    Bulletin Number: 02-008-18-3467
    Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under
    Bulletin Number: 02-009-16-3155
    SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3┬░ EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD.
    Bulletin Number: 02-009-18-3472
    Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because the TPMS initialization was not performed correctly before customer delivery.TPMS INITIALIZATION PROCESS: When any of the services belo
    Bulletin Number: 02-010-18-3477
    Some customers may complain that the steering wheel is off center more than 3┬░ even when driving straight on a flat road.
    Bulletin Number: 02-011-16-3221
    SOME VEHICLES MAY EXHIBIT A CLUNKING NOISE FROM THE REAR SUSPENSIONS WHEN DRIVING OVER ROAD SLOPES OR BUMPS. THIS CONCERN MAY BE CAUSED BY THE TOP TWO WINDINGS OF THE REAR SHOCK ABSORBER COIL SPRING (A) INTERFERING WITH ONE ANOTHER AND CAUS
    Bulletin Number: 02-011-18-3476
    This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it illuminated and how to properly initialize the system.The Tire Pressure Monitoring System (TPMS) monitors the tire pressure of all four tires
    Bulletin Number: 04-001-19-3556
    Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th
    Bulletin Number: 04-002/16
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 04-002-19-3545
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
    Bulletin Number: 04-003-18-3455
    Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of th
    Bulletin Number: 04-004-16-3160
    SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR,
    Bulletin Number: 04-004-18-3468
    Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur,
    Bulletin Number: 04-005-18-3498
    Some vehicles may exhibit a clunk/rattle noise from the rear brakes when going over lane dots or uneven/rough road surfaces. Vibration from the road surface shakes the brake caliper causing the brake pads in the caliper to move and hit the
    Bulletin Number: 05-001-16-3128
    ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERC
    Bulletin Number: 05-001-17-3309a
    Some vehicles may exhibit one or more of the following symptoms with the manual transmission. A grinding noise occurs when the transmission is shifted from 1st to 2nd and/or from 2nd to 3rd gear or in the neutral position with the engine id
    Bulletin Number: 05-001-17-3309b
    Some vehicles may exhibit one or more of the following symptoms with the manual transmission. A grinding noise occurs when the transmission is shifted from 1st to 2nd and/or from 2nd to 3rd gear or in the neutral position with the engine id
    Bulletin Number: 05-001-17-3309c
    Some vehicles may exhibit one or more of the following symptoms with the manual transmission. ? A grinding noise occurs when the transmission is shifted from 1st to 2nd and/or from 2nd to 3rd gear or in the neutral position with the engine
    Bulletin Number: 05-001-18-3453
    Always be sure to use the correct automatic transmission fluid when replacing ATF. Using the wrong ATF may cause shift quality complaints or may even damage the transmission. NOTE: ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERC
    Bulletin Number: 05-005-16-3218
    SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738).P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESS
    Bulletin Number: 05-006-16-3236
    SOME VEHICLES MAY EXHIBIT A CREAK NOISE FROM AROUND THE REAR DIFFERENTIAL WHEN THE CLUTCH IS ENGAGED QUICKLY OR THE VEHICLE ACCELERATES/DECELERATES RAPIDLY. THIS IS CAUSED BY A STICK-SLIP NOISE OCCURRING AT THE CONTACT SURFACE BETWEEN THE P
    Bulletin Number: 07-001/16
    SUMMARY TO BE PROVIDED ON A FUTURE DATE.
    Bulletin Number: 07-002-18-3432
    A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is c
    Bulletin Number: 07-002-19-3616
    A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is
    Bulletin Number: 07-004-15-3090
    SOME VEHICLES MAY EXPERIENCE POOR A/C PERFORMANCE DUE TO A SLOW REFRIGERANT LEAK FROM THE O-RING GROOVE ON THE COOLER PIPE (HIGH PRESSURE SIDE) AT THE EXPANSION VALVE.
    Bulletin Number: 07-004-15-3090A
    SOME VEHICLES MAY EXPERIENCE POOR A/C PERFORMANCE DUE TO A SLOW REFRIGERANT LEAK FROM THE O-RING GROOVE ON THE COOLER PIPE (HIGH PRESSURE SIDE) AT THE EXPANSION VALVE.
    Bulletin Number: 07-004-18-3461
    Some vehicles may experience that the A/C does not blow cold air (blows warm air) due to a refrigerant leak. This is caused by a crack in the cooler pipe (HI) A (1) due to engine vibration. To correct this issue, the material and thickness
    Bulletin Number: 07-004-18-3461a
    Some vehicles may experience that the A/C does not blow cold air (blows warm air) due to a refrigerant leak. This is caused by a crack in the cooler pipe (HI) A (1) due to engine vibration. To correct this issue, the material and thickness
    Bulletin Number: 07-004-18-3461b
    Some vehicles may experience that the A/C does not blow cold air (blows warm air) due to a refrigerant leak. This is caused by a crack in the cooler pipe (HI) A (1) due to engine vibration. To correct this issue, the material and thickness
    Bulletin Number: 08-001-18-3457
    This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
    Bulletin Number: 08-001-19-3544
    This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.
    Bulletin Number: 08-002-16-3200
    SOME CUSTOMERS MAY COMPLAIN THAT THE SEAT BELT COMES OUT OF THE SEAT BELT GUIDE WHEN THE SEAT BELT RETRACTS AS SHOWN BECAUSE THE SHAPE OF THE SEAT BELT GUIDE IS INADEQUATE.TO CORRECT THE PROBLEM, THE SHAPE OF THE SEAT BELT GUIDE HAS BEEN CH
    Bulletin Number: 08-003-16-3225
    SOME VEHICLES MAY EXPERIENCE A SEAT BELT THAT RETRACTS SLOWLY. THIS IS CAUSED BY THE SEAT BELT, SEAT BELT GUIDE AND SEAT BELT ANCHOR (A) ACCUMULATING DUST AND DIRT FROM HANDS AND/OR FROM THE OUTSIDE WHEN DRIVING WITH THE TOP DOWN. AN INCREA
    Bulletin Number: 09-001-17-3296b
    When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will
    Bulletin Number: 09-001-18-3387
    Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during coldtemperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interiorwarms up. This is caused by some for
    Bulletin Number: 09-001-18-3387a
    Some customers may experience the MAZDA CONNECT rebooting or the screen turning black during extremely cold temperatures. The concern occurs when the interior of the vehicle is cold and disappears when the interior warms up. This is caused
    Bulletin Number: 09-001-19-3553
    When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so
    Bulletin Number: 09-002-19-3554
    This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with pro
    Bulletin Number: 09-003-16-3130
    SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMP-TOM TO BE MORE NOTICEA
    Bulletin Number: 09-003-18-3405b
    Some customers may complain that the Voice Recognition system does not recognize "Address" or "New Destination" navigation voice commands. This may be caused by faulty navigation SD card software. TheSD card has been updated to eliminate th
    Bulletin Number: 09-003-19-3555
    Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
    Bulletin Number: 09-003-19-3555a
    Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
    Bulletin Number: 09-004-19-3543
    Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne
    Bulletin Number: 09-005-19-3562
    When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
    Bulletin Number: 09-007-18-3422
    Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.
    Bulletin Number: 09-007-18-3422a
    Some customers may experience a navigation system screen that shows the wrong location. This concern is due to poor reception of the GPS signals. To eliminate this concern, the CMU hardware has been modified.
    Bulletin Number: 09-007-19-3564
    Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s
    Bulletin Number: 09-007-19-3564a
    Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s
    Bulletin Number: 09-008-17-3324
    Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limit
    Bulletin Number: 09-009/16
    HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CU
    Bulletin Number: 09-009-16-3150A
    SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS
    Bulletin Number: 09-009-19-3566
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co
    Bulletin Number: 09-010/16
    STAINS FOUND ON PAINT DURING PDI SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY
    Bulletin Number: 09-010-18-3440
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.504 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro
    Bulletin Number: 09-010-18-3440a
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.546 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro
    Bulletin Number: 09-010-18-3440b
    All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.Some vehicle
    Bulletin Number: 09-011-18-3448
    Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeabl
    Bulletin Number: 09-011-19-3567
    Some vehicles may exhibit rust (A) on the front door quarter glass guide (B) where it contacts the door beltline molding (C). The paint on the quarter glass guide gets damaged from vibration when the door is closed and when driving. This co
    Bulletin Number: 09-013-16-3161
    WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR
    Bulletin Number: 09-014-18-3443
    When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
    Bulletin Number: 09-014-18-3443a
    When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-
    Bulletin Number: 09-015-18-3445
    At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.
    Bulletin Number: 09-015-18-3445a
    At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair spec
    Bulletin Number: 09-016-16-3158
    AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI
    Bulletin Number: 09-016-16-3158A
    AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECI
    Bulletin Number: 09017173346
    All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic
    Bulletin Number: 09-017-17-3347a
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will removed from the
    Bulletin Number: 09-017-17-3347b
    All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Some vehic
    Bulletin Number: 09-017-17-3347c
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro
    Bulletin Number: 09-017-19-3473
    If the right-side Blind Spot Monitoring (BSM) control module is replaced for any reason, it is also necessary to replace the left-side BSM control module in order to complete the radar aiming procedure. If the right-side BSM control module
    Bulletin Number: 09-018-16-3176
    SOME VEHICLES MAY EXHIBIT SCRATCHES (A) ON THE REAR OF THE SEAT BACK BAR GARNISH (B) FROM CONTACT WITH THE CON-VERTIBLE TOP (C). DUE TO ASSEMBLY VARIATIONS, THE CLEARANCE BETWEEN THE SEAT BACK BAR GARNISH AND THE CONVERTIBLE TOP IS TOO SMAL
    Bulletin Number: 09-018-16-3176A
    SOME VEHICLES MAY EXHIBIT SCRATCHES (A) ON THE REAR OF THE SEAT BACK BAR GARNISH (B) FROM CONTACT WITH THE CON-VERTIBLE TOP (C).DUE TO ASSEMBLY VARIATIONS, THE CLEARANCE BETWEEN THE SEAT BACK BAR GARNISH AND THE CONVERTIBLE TOP IS TOO SMALL
    Bulletin Number: 09-018-16-3176B
    SOME VEHICLES MAY EXHIBIT SCRATCHES (A) ON THE REAR OF THE SEAT BACK BAR GARNISH (B) FROM CONTACT WITH THE CON-VERTIBLE TOP (C). DUE TO ASSEMBLY VARIATIONS, THE CLEARANCE BETWEEN THE SEAT BACK BAR GARNISH AND THE CONVERTIBLE TOP IS TOO SMAL
    Bulletin Number: 09018173351
    Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer
    Bulletin Number: 09-018-18-3447
    Some customers may complain about spider web-like cracking (as shown below) appearing in the corner(s)of the MAZDA CONNECT center display. The cracks are internal and cannot be felt by touch. This concern may be caused by a lack of glue bet
    Bulletin Number: 09-019-16-3175
    SOME VEHICLES OPERATING IN PLACES WITH HIGH AMBIENT TEMPERATURES MAY EXHIBIT THE CONSOLE MAT WARPING AT THE CENTER PART (A), CAUSING A POOR APPEARANCE. THE CONSOLE MAT IS FIXED AT BOTH ENDS AND WARPAGE OF THE CENTER PART IS CAUSED BY HEAT I
    Bulletin Number: 09-019-18-3450
    This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with p
    Bulletin Number: 09-019-19-3592
    Some vehicles may exhibit scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top (3). Due to assembly variations, the clearance between the seat back bar garnish and the convertible top is too small
    Bulletin Number: 09-020-16-3183
    SOME VEHICLES MAY EXHIBIT THE INNER CLOTH (A) FALLING DOWN AT THE REAR END CAUSING A POOR APPEARANCE AND OBSTRUCTING THE VIEW OF THE BACK WINDOW. THIS IS CAUSED BY THE J-HOOK BINDING HOLDING THE INNER CLOTH COMING LOOSE DURING THE OPENING/C
    Bulletin Number: 09-020-17-3342
    Some vehicles may exhibit rust (A) on the front door quarter glass guide (B) where it contacts the door beltline molding (C). The paint on the quarter glass guide gets damaged from vibration when the door is closed and when driving.This con
    Bulletin Number: 09-020-18-3458
    Some vehicles may exhibit BLUETOOTH® hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as
    Bulletin Number: 09-020-18-3458a
    Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s
    Bulletin Number: 09-020-18-3458b
    Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special s
    Bulletin Number: 09-021-16-3174A
    SOME VEHICLES MAY EXHIBIT THE INNER CLOTH (A) FALLING DOWN AT THE REAR END CAUSING A POOR APPEARANCE AND OBSTRUCTING THE VIEW OF THE BACK WINDOW.THIS IS CAUSED BY THE J-HOOK BINDING HOLDING THE INNER CLOTH COMING LOOSE DURING THE OPENING/CL
    Bulletin Number: 09-021-16-3183
    SOME VEHICLES MAY EXHIBIT THE INNER CLOTH (A) FALLING DOWN AT THE REAR END CAUSING A POOR APPEARANCE AND OBSTRUCTING THE VIEW OF THE BACK WINDOW. THIS IS CAUSED BY THE J-HOOK BINDING HOLDING THE INNER CLOTH COMING LOOSE DURING THE OPENING/C
    Bulletin Number: 09-021-18-3459
    Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has
    Bulletin Number: 09-021-18-3459a
    Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may becaused by moisture which has b
    Bulletin Number: 09-022-15-3047C
    SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.753 OR LATER). TURN -BY-TURN NAVIGATION GUIDANCE DOES NOT DISPLAY ON ON THE ACTIVE DRIVING DISPLAY (FOR VEHICLES
    Bulletin Number: 09-022-17-3340
    Some vehicles may exhibit a squeak noise at the rear beltline when the door glass moves up and/or down. This concern happens especially when the door glass is wet with moisture or after a car wash. This is caused by stick-slip noise occurri
    Bulletin Number: 09-022-19-3599
    Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00.441, the tachometer function will be removed fro
    Bulletin Number: 09-023-16-3180
    SOME VEHICLES MAY EXHIBIT A SQUEAK NOISE WHEN THE DOOR GLASS MOVES UP AND/OR DOWN. THIS CONCERN HAPPENS ESPECIALLY WHEN THE DOOR GLASS IS WET WITH MOISTURE OR AFTER A CAR WASH.THIS IS CAUSED BY STICK-SLIP NOISE OCCURRING AT THE CONTACT SURF
    Bulletin Number: 09-023-18-3475
    When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as so
    Bulletin Number: 09-023-19-3596
    Some vehicles (without inner cloth/headliner) may exhibit rubbing/contact marks on the top fabric of the convertible top around the area as shown. The marks may occur on the right and/or left side(s). This is caused by the top fabric receiv
    Bulletin Number: 09-024-16-3192
    SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 56.00.760 OR LATER).SOME STREET NAMES IN CANADA ARE NOT DISPLAYED.NAVIGATION DOES NOT ALLOW TO SET CERTAIN CITIES AS DE
    Bulletin Number: 09-024-16-3192A
    ALL MAZDA CONNECT VEHICLES IN NEW CAR INVENTORY MUST BE UPDATED TO THIS SOFTWARE VERSION LISTED BELOW IN THIS TSB AS PART OF THE NEW CAR READY STEP 3 PROCESS. MAKE SURE THE NEW VEHICLE SPECIALIST RECEIVES A COPY OF THIS BULLETIN.SOME VEHICL
    Bulletin Number: 09-024-16-3192B
    SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.760 OR LATER).SOME STREET NAMES IN CANADA ARE NOT DISPLAYED.NAVIGATION DOES NOT ALLOW TO SET CERTAIN CITIES AS DE
    Bulletin Number: 09-025-18-3479
    Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConne
    Bulletin Number: 09-028-18-3490
    Some vehicles may exhibit scratches (1) on the rear of the seat back bar garnish (2) from contact with the convertible top (3). Due to assembly variations, the clearance between the seat back bar garnish and the convertible top is too small
    Bulletin Number: 09-030-15-3073
    MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. REFER TO DAG EXCHANGE CENTRAL (MXCONN
    Bulletin Number: 09-031-17-3368
    Some vehicles may exhibit the driver and/or passenger side tension band(s) (A) hanging down from the convertible top. Upon inspection, the plastic plate (A) of tension band is broken where it is riveted to the header panel (B). This is caus
    Bulletin Number: 09-034-18-3430
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co
    Bulletin Number: 09-034-18-3430a
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to co
    Bulletin Number: 09-035-15-3078
    ON SOME VEHICLES, THE RIGHT AND/OR LEFT SIDE FRONT SCUFF PLATE (A) MAY COME OFF TOO EASILY WITH LITTLE FORCE, SUCH AS WHEN WIPING IT WITH CLOTH OR REMOVING THE PROTECTIVE COVER ON IT. THE RETAINING FORCE OF THE SCUFF PLATE CLIPS (B) MAY BE
    Bulletin Number: 09-035-17-3080
    In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to co
    Bulletin Number: 09-036/15
    BSM RADAR AIMING CANNOT BE PERFORMED AFTER RIGHT-SIDE BSM CONTROL MODULE REPLACEMENT. IF RIGHT-DIDE BSM CONTROL MODULE REQURES REPLACEMENT FOR ANY REPAIR, ALSO REPLACE LEFT SIDE BSM CONTROL MODULE TO COMPELTE THE RADAR AIMING PROCEDURE (
    Bulletin Number: 09-036-15-3081
    IF THE RIGHT-SIDE BSM CONTROL MODULE REQUIRES REPLACEMENT FOR ANY REPAIR, ALSO REPLACE THE LEFT SIDE BSM CONTROL MODULE TO COMPLETE THE RADAR AIMING PROCEDURE (IT IS OK TO REPLACE THE LEFT BSM ALONE). REASON IF THE RIGHT-SIDE BSM CONTROL MO
    Bulletin Number: 09-036-15-3081A
    IF THE RIGHT-SIDE BSM CONTROL MODULE REQUIRES REPLACEMENT FOR ANY REPAIR, ALSO REPLACE THE LEFT SIDE BSM CONTROL MODULE TO COMPLETE THE RADAR AIMING PROCEDURE (IT IS OK TO REPLACE THE LEFT BSM ALONE). REASON IF THE RIGHT-SIDE BSM CONTROL MO
    Bulletin Number: 09-038-17-3383
    Some vehicles may exhibit a buzzing noise from the driver (A) and/or passenger (B) side headrest speaker(s) when playing the audio system. This noise is caused by the upper part of the speaker interfering with the headrest pad. To correct t
    Bulletin Number: 09-045/15
    RATTLE NOISE FROM HEADER PANEL OF CONVERTIBLE TOP. SOME VEHICLES MAY EXHIBIT A RATTLE NOISE (A) FROM THE HEADER PANEL (B) OF THE CONVERTIBLE TOP WHEN DRIVING ON A ROUGH ROAD.
    Bulletin Number: 09-045-15-3112
    SOME VEHICLES MAY EXHIBIT A RATTLE NOISE (A) FROM THE HEADER PANEL (B) OF THE CONVERTIBLE TOP WHEN DRIVING ON ROUGH ROADS. THE HEADER PANEL (A) IS FORMED BY TWO ALUMINUM PANELS, INNER (B) AND OUTER (C). WHEN RECEIVING AN INPUT FORCE BY DRIV
    Bulletin Number: 09-045-15-3112A
    SOME VEHICLES MAY EXHIBIT A RATTLE NOISE (A) FROM THE HEADER PANEL (B) OF THE CONVERTIBLE TOP WHEN DRIVING ON ROUGH ROADS. THE HEADER PANEL (A) IS FORMED BY TWO ALUMINUM PANELS, INNER (B) AND OUTER (C). WHEN RECEIVING AN INPUT FORCE BY DRIV
    Bulletin Number: 09-045/15A
    RATTLE NOISE FROM HEADER PANEL OF CONVERTIBLE TOP. SOME VEHICLES MAY EXHIBIT A RATTLE NOISE (A) FROM THE HEADER PANEL (B) OF THE CONVERTIBLE TOP WHEN DRIVING ON A ROUGHT ROAD. THE HEADER PANEL (A) IS FORMED BY TWO ALUMINUM PANELS, INNER
    Bulletin Number: 09-045-18-3530
    Some vehicles may exhibit the power window(s) not working properly (window does not move or has fallen into the door) and/or making an abnormal noise while operating the power window switch. This may be caused by the cable of the power wind
    Bulletin Number: 1066M
    SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETER
    Bulletin Number: 1079M
    IN CERTAIN CONDITIONS, SMART CITY BRAKE SUPPORT (SCBS) MAY OPERATE UNINTENTIONALLY. THE OWNER'S MANUAL PROVIDES 7 EXAMPLES: OBJECTS ON THE ROAD AT THE ENTRANCE TO A CURVE.VEHICLES PASSING IN THE OPPOSITE LANE WHILE MAKING A CURVE.METAL OBJE
    Bulletin Number: 1080M
    IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE
    Bulletin Number: 1098M
    WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.
    Bulletin Number: 1099M
    WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE
    Bulletin Number: 1102M
    WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS.
    Bulletin Number: 15-001-16-3126
    SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR. UNDER CERTAIN DRIVING CONDITIONS, THE FORWARD SENSING CAMERA (FSC) MAY DETECT A DIRTY WINDSHIELD (NOT CLEAR).OTE FOR CUSTOMER: THE FSC MAY NO
    Bulletin Number: 15-001-17-3301
    Some vehicles with Blind Spot Monitoring (BSM) may experience the following conditions (similar to when the BSM control modules detect dirt on the rear bumper surface):
    Bulletin Number: 15-001-17-3301a
    Some vehicles with Blind Spot Monitoring (BSM) may experience the following conditions (similar to when the BSM control modules detect dirt on the rear bumper surface): DTC U1A4B:97 - Radar sensor sensitivity temporarily decreases depending
    Bulletin Number: 15-002/15
    BSM OFF INDICATOR ON WITH DTC U1A4B:97 OR U3000:97. SOME VEHICLES WITH BLIND SPOT MONITORING (BSM) MAY EXPERIENCE THE FOLLOWING CONDITIONS (SIMILAR TO WHEN THE BSM CONTROL MODULES DETECT DIRT ON REAR BUMPERS SURFACE): BSM TURNS "OFF" AN
    Bulletin Number: 15-002-15-3109
    SOME VEHICLES WITH BLIND SPOT MONITORING (BSM) MAY EXPERIENCE THE FOLLOWING CONDITIONS (SIMILAR TO WHEN THE BSM CONTROL MODULES DETECT DIRT ON THE REAR BUMPER SURFACE): THE BSM TURNS OFF AND THE BSM OFF INDICATOR TURNS ON IN THE INSTRU
    Bulletin Number: 15004173314
    Some vehicles may experience one of the following 2 symptoms, even though the windshield is clear: 1) Lane Departure Warning System (LDWS) warning light turns ON while stopping or driving at a very slow speed. DTC C1001:92 (Poor functionin
    Bulletin Number: 15-005-17-3358
    Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more
    Bulletin Number: 15-005-17-3358a
    Some customers may complain that when passing a vehicle slowly, even if the vehicle is still in the alert area, the BSM indicator light on the outer mirror glass does not illuminate. Customers who have owned previous Mazda vehicles are more
    Bulletin Number: 15-005-17-3358b
    Some customers may complain that the BSM indicator light on the outer mirror glass does not illuminate when: ? Customer vehicle (A) is slowly passing other vehicle, even if the vehicle is still in the alert area.? Adjacent vehicle (B) drivi
    Bulletin Number: MT-001-18
    When installing a navigation SD card, the center display may show error message "Invalid SD Card".
    Bulletin Number: MT-001-18
    When installing a navigation SD card, the center display may show error message "Invalid SD Card". This may be caused by: The navigation SD card lock tab is locked.The navigation SD card has a VIN mismatch due to SD card swapping.The naviga
    Bulletin Number: MT-002-18
    Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth® and the same device is also connected to the USB port for charging. The concerns may inc
    Bulletin Number: MT-003-17
    WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE
    Bulletin Number: MT-003-18
    The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.
    Bulletin Number: MT-004-18
    ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual
    Bulletin Number: MT-004-18
    If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical c
    Bulletin Number: MT-004-18
    If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aft
    Bulletin Number: MT-007-18
    ENGINE NO START AND / OR REAR VIEW MONITOR DISPLAY IS BLURRY DUE TO AFTERMARKET ELECTRICAL DEVICE: Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket a
    Bulletin Number: MT-007-18
    Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g., an accessory cell phone charger, GPS tra
    Bulletin Number: MT-008-18
    ENGINE NO START (KEY NOT DETECTED): Some customers may complain about the following: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator light flashing.
    Bulletin Number: MT-008-18
    Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be ca
    Bulletin Number: MT-009-18
    If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTI
    Bulletin Number: MT-010-18
    Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. This can happen if the igniti
    Bulletin Number: MT-011-18
    SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. When parked, new messages can be displ
    Bulletin Number: MT-012-17
    On 2016-2017 MX-5 vehicles with an automatic transmission, follow these steps to prevent breakage of the lock release button cover during installation. 1. Install the lock release button cover (A) in the select lever knob. a. Set the
    Bulletin Number: MT-012-18
    If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or
    Bulletin Number: MT-014-17
    Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.
    Bulletin Number: MT-015-17
    Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. The warning message displays when the MAZDA CONNECT screen temperature is abo
    Bulletin Number: MT-021-17
    Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.
    Bulletin Number: MTI_1031
    SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE
    Bulletin Number: MTI_1031
    SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE.
    Bulletin Number: MTI_1032
    SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK.
    Bulletin Number: MTI_1034
    THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS.
    Bulletin Number: MTI_1111
    WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. IF SWAPPED, THE SD CARD THAT IS INSTALLED INTO THE OTHER VE
    Bulletin Number: MTI_1115
    BSM SYSTEM VEHICLE DETECTION HAS CHANGED. ALTHOUGH THE OVERALL FUNCTION IS THE SAME AS PREVIOUS VEHICLES, VEHICLE DETECTION IS DIFFERENT. FOR DETAILED BSM SYSTEM INFORMATION, REFER TO SERVICE HIGHLIGHTS.
    Bulletin Number: MULTI-MODELS 13
    BLIND SPOT MONITORING (BSM) SYSTEM CHANGE. THE 2016 MX-5, 2016 CX-3 AND NEW 2016 CX-9 BSM SYSTEM VEHJICLE DETECTION HAS CHANGED. ALTHOUGH THE OVERALL FUNCTION IS THE SAME AS PREVIOUS VEJHICLES, VEHICLE DETECTION IS DIFFERENT.
    Bulletin Number: RF-16-03
    THE 2016 CX-9 WITH THE SKYACTIV®-G 2.5T ENGINE REQUIRES A UNIQUE OIL FILTER (PY8W-14-302) WHICH IS NOT INTERCHANGEABLE WITH OTHER SKYACTIV® OIL FILTERS. THE UNIQUE OIL FILTER CAN BE IDENTIFIED WITH TWO WHITE BANDS AS SHOWN BELOW.
    Bulletin Number: RF-16-03R1
    The SKYACTIV®-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV® oil filters. The unique oil filter can be identified with two white bands as shown below.
    Bulletin Number: SA-001-19
    APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)
    Bulletin Number: SA-001-19a
    APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ)
    Bulletin Number: SA-001-19a
    APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers.
    Bulletin Number: SA-001-19b
    APPLE CARPLAY⢠/ ANDROID AUTO⢠FREQUENTLY ASKED QUESTIONS (FAQ)
    Bulletin Number: SA-003-19
    Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w
    Bulletin Number: SA-003-19
    Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). DTC C1001:92 or B14F0:92 set as a past reco
    Bulletin Number: SA-005-18
    Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition.
    Bulletin Number: SA-005-18
    Some customers may complain about SIRIUSXM satellite radio does not show album art, artist biographies or station logos in the center display. This is a normal condition. Album art and artist biographies are not provided by SiriusXM Satelli
    Bulletin Number: SA-006-19
    Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
    Bulletin Number: SA-006-19a
    Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
    Bulletin Number: SA-008-18
    Some customers may complain about the MAZDA CONNECT center display cracking (spider cracking). The cracks are internal and cannot be felt by touch. This may be caused by a faulty center display.
    Bulletin Number: SA-009-18
    The navigation SD Card VIN-locks to a vehicle in the following conditions: 1. Vehicle odometer under 62 miles ? VIN-lock occurs with key ON for 3 minutes or longer. 2. Vehicle odometer over 62 miles ? VIN-lock occurs at key ON. Navigation S
    Bulletin Number: SA-013-19
    MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC deskto
    Bulletin Number: SA-016-18
    If the MAZDA CONNECT Connectivity Master Unit (CMU) is replaced due to failure, the replacement CMU may have a navigation system software error. To resolve this concern, after the installation of the new CMU, check the software version.
    Bulletin Number: SA-016-19
    There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additiona
    Bulletin Number: SA-017-18
    Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included a timer extension for Programming menu application that ha
    Bulletin Number: SA-023-18
    Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern w
    Bulletin Number: SA-024-18
    Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.
    Bulletin Number: SA-026-18
    If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fue
    Bulletin Number: SA-027-18
    Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc.)
    Bulletin Number: SA-027-19
    ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/
    Bulletin Number: SA-029-18
    IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application a
    Bulletin Number: SA-029-19
    Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and insta
    Bulletin Number: SA-029-19a
    The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download.
    Bulletin Number: SA-031-19
    Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting.
    Bulletin Number: SA-034-18
    MAZDA CONNECT SYSTEM FREQUENTLY ASKED QUESTIONS (FAQ)
    Bulletin Number: SA-036-17
    IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.
    Bulletin Number: SA-037-18
    Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.
    Bulletin Number: SA-040-17
    SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING ADVANCED KEYLESS ENTRY SYSTEM MALFUNCTIONS: (1) KEY FOB AND/OR DOOR REQUEST SWITCH DOES NOT OPERATE. (2) DOOR LOCKS REPEATEDLY LOCK AND UNLOCK WHEN APPROACHING THE VEHICLE WITH THE ADVANCED
    Bulletin Number: SA-041-17
    PERMANENT DTCS ARE NOW DISPLAYED WITH THE IDS 104 UPDATE. THE PURPOSE OF A PERMANENT DTC IS TO PREVENT CUSTOMERS FROM CLEARING THEM BY DISCONNECTING THE BATTERY CABLE IN ORDER TO PASS A SMOG CHECK. ALL PCM AND TCM DTCS THAT TURN ON THE CHEC
    Bulletin Number: SA-046-17
    An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09-017/17 for a list of improvements to the system.
    Bulletin Number: SA-047-18
    Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle.
    Bulletin Number: SA-048-17
    In order to do a CMU data retrieval for the new MAZDA CONNECT software, make sure to use version 31 (available on MGSS).
    Bulletin Number: SA-050-18
    Some customers may complain that the navigation brand icons are no longer shown after a navigation SD card update. This is caused by a navigation map supplier software change. Customers can set preferences if needed. Example: A customer ma
    Bulletin Number: SA-054-17
    Blind Spot Monitoring (Advanced BSM) system frequently asked questions (FAQ)
    Bulletin Number: SA-057-17
    High Beam Control (HBC) system frequently asked questions (FAQ)
    Bulletin Number: SA-061-17
    In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO En
    Bulletin Number: SA-063-17
    Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. This concern may be a normal
    Bulletin Number: SA-065-17
    Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. MAZDA CONNECT Symptom Troubleshooting Table Sections: Audio System, Bluetooth®, Center Display, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reb
    Bulletin Number: SA-066-17
    Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern
    Bulletin Number: SA234
    IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB.
    Bulletin Number: SA263
    SOME VEHICLES MAY EXHIBIT FOUR WEAR MARKS ON THE OUTER SURFACE OF THE SOFT TOP ON THE LEFT AND RIGHT SIDES IN THE SAME LOCATIONS. THERE IS NO DAMAGE ON THE INNER SURFACE. THE MARKS ARE LOCATED UPWARD OF THE DOOR GLASS REAR EDGE AND AROUND T
    Bulletin Number: SA266
    IF A CUSTOMER HAS A VEHICLE COMMUNICATION RELATED ERROR ON THEIR APP, PERFORM THE FOLLOWING: DISCONNECT THE BATTERY OR UNPLUG THE MODULE FOR AT LEAST 10 SECONDS.RECONNECT THE BATTERY, WAIT 60 SECONDS AND THEN HAVE THE CUSTOMER TRY THE APP A
    Bulletin Number: SA278
    AFTER PANDORA V7.0 WAS RELEASED ON MARCH 7TH, THE FOLLOWING PROBLEMS HAVE BEEN FOUND ON VEHICLE WITH MAZDA CONNECT.NAVIGATION VOICE GUIDANCE WILL SKIP AND CUT OUT LOSING MANY WORDS.PANDORA WILL SUDDENLY DISCONNECT AND MAZDA CONNECT WILL REV
    Bulletin Number: SA285
    OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. THE ISSUE EXTENDS TO GPS VOICE NAVIGATION FOR
    Bulletin Number: SA288
    IF YOU ENCOUNTER A VEHICLE WITH DTC P0137 (CIRCUIT LOW INPUT), CHECK THE REAR HARNESS AT THE RED CIRCLED AREA IN THE FOLLOWING DIAGRAM. IF AN AFTERMARKET ALARM SYSTEM IS INSTALLED, THE REAR HARNESS MIGHT HAVE RECEIVED DAMAGE FROM ELECTRO-TA
    Bulletin Number: SA296
    SOME CUSTOMERS MAY REPORT THAT WHEN USING THEIR IPHONE WITH BLUETOOTH AUDIO THAT THEY CANNOT SELECT A NEW SONG OR A DIFFERENT SONG WILL PLAY.IF THE CUSTOMER SELECTS A DIFFERENT SONG, MOST OF THE TIME IT WILL CONTINUE PLAYING THE CURRENT SON
    Bulletin Number: SA299
    SOME VEHICLES MAY HAVE DTC C1001:92 STORED IN MEMORY. DTC C1001:92 SETS AS A PAST RECORD FOR LOW VISIBILITY OF THE FORWARD SENSING CAMERA (FSC). IT DOES NOT MEAN THERE IS AN ACTUAL FSC DEFECT. IN SOME CASES THE CUSTOMER MAY HAVE A CONCERN W
    Bulletin Number: SA51
    MAZDA CONNECT SOFTWARE VERSION 55.00.760 IS NOW AVAILABLE ON MS3. USE THIS VERSION FOR ALL MAZDA CONNECT UPDATES, INCLUDING OPEN SSP98 VEHICLES. IF SSP98 IS CLOSED, USE TSB 09-024/16 TO REPAIR THE VEHICLES.CLICK ON "IDS/INFOTAINMENT", THEN
    2016 MAZDA RX-8
    Bulletin Number: 02-009-16-3155
    SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3┬░ EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD.

     

    Recalls for 2016 Mazda

    2016 MAZDA CX-3
    NHTSA Campaign ID:STEERING
    Manufacturer:Mazda North American Operations
    Manufacture Dates:06/01/2015 - 12/02/2015
    Potential Units Affected:578

    Defect Description:

    Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

    Consequence:

    If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

    Action:

    Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
    2016 MAZDA CX-3
    NHTSA Campaign ID:STRUCTURE:BODY:HATCHBACK/LIFTGATE
    Manufacturer:Mazda North American Operations
    Manufacture Dates:06/01/2015 - 12/26/2015
    Potential Units Affected:580455

    Defect Description:

    Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

    Consequence:

    If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

    Action:

    Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
    2016 MAZDA CX-5
    NHTSA Campaign ID:STEERING
    Manufacturer:Mazda North American Operations
    Manufacture Dates:01/19/2013 - 12/02/2015
    Potential Units Affected:578

    Defect Description:

    Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

    Consequence:

    If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

    Action:

    Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
    2016 MAZDA CX-5
    NHTSA Campaign ID:FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
    Manufacturer:Mazda North American Operations
    Manufacture Dates:06/27/2013 - 02/02/2016
    Potential Units Affected:268799

    Defect Description:

    Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

    Consequence:

    A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.

    Action:

    Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
    2016 MAZDA CX-5
    NHTSA Campaign ID:STRUCTURE:BODY:HATCHBACK/LIFTGATE
    Manufacturer:Mazda North American Operations
    Manufacture Dates:12/15/2011 - 12/26/2015
    Potential Units Affected:580455

    Defect Description:

    Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

    Consequence:

    If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

    Action:

    Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
    2016 MAZDA MAZDA3
    NHTSA Campaign ID:FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
    Manufacturer:Mazda North American Operations
    Manufacture Dates:05/21/2015 - 08/25/2015
    Potential Units Affected:14411

    Defect Description:

    Mazda North American Operations (Mazda) is recalling certain model year 2015-2016 Mazda3 vehicles manufactured May 21, 2015, to August 25, 2015. The affected vehicles are equipped with a fuel tank with a shut-off valve that can allow fuel to enter into the fuel tank emissions systems. If enough fuel enters the emission system it may leak out onto the ground or result in an engine stall.

    Consequence:

    A fuel leak in the presence of an ignition source increases the risk of a fire. An engine that stalls increases the risk of a crash.

    Action:

    Mazda will notify owners, and dealers will inspect the vehicle's fuel shut-off valve. As needed, the fuel shut-off valve and the affected fuel tank emissions system components will be replaced, free of charge. The recall began on October 20, 2015. Owners are advised not to drive their vehicle until the repairs have been completed. Mazda will provide rental cars until that time. Owners may contact the Mazda Customer Experience Center at 1-800- 222-5500, option #6. Mazda's number for this recall is 8615J.
    2016 MAZDA MAZDA3
    NHTSA Campaign ID:VISIBILITY:WINDSHIELD WIPER/WASHER
    Manufacturer:Mazda North American Operations
    Manufacture Dates:07/20/2015 - 07/18/2017
    Potential Units Affected:187880

    Defect Description:

    Mazda North American Operations (Mazda) is recalling certain 2016-2018 Mazda3 vehicles. A defective windshield wiper relay may cause the windshield wipers to become inoperative, reducing the driver's visibility.

    Consequence:

    Reduced visibility while driving can increase the risk of crash.

    Action:

    Mazda will notify owners, and dealers will replace the front body control module with a new module which uses an improved wiper relay design, free of charge. The recall began May 7, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3219D.
    2016 MAZDA MAZDA3
    NHTSA Campaign ID:FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
    Manufacturer:Mazda North American Operations
    Manufacture Dates:01/04/2014 - 09/18/2015
    Potential Units Affected:17484

    Defect Description:

    Mazda Motors North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda3 vehicles manufactured January 4, 2014, to September 18, 2015. The fuel tank of the affected vehicles may have been improperly handled during manufacturing and, as a result, the welded attachment of the Inlet Check Valve (ICV) may fail and allow fuel to leak.

    Consequence:

    A fuel leak in the presence of an ignition source increases the risk of a fire.

    Action:

    Mazda will notify owners, and depending on the tank lot number, dealers will inspect the ICV weld, replacing the fuel tank, as necessary, free of charge. The recall began November 1, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0116I.
    2016 MAZDA MAZDA3
    NHTSA Campaign ID:FUEL SYSTEM, GASOLINE:STORAGE
    Manufacturer:Mazda North American Operations
    Manufacture Dates:09/24/2015 - 10/16/2015
    Potential Units Affected:3849

    Defect Description:

    Mazda North American Operations (Mazda) is recalling certain model year 2016 Mazda3 vehicles manufactured September 24, 2015, to October 16, 2015. During manufacturing, the fuel tanks for the affected vehicles may have deformed, resulting in a fuel leak from the recirculation pipe welded connection.

    Consequence:

    A fuel leak in the presence of an ignition source increases the risk of a fire.

    Action:

    Mazda will notify owners, and depending on the tank lot number, dealers will inspect the recirculation pipe weld, replacing the fuel tank, as necessary, free of charge. The recall began November 1, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0216I.
    2016 MAZDA MAZDA3
    NHTSA Campaign ID:PARKING BRAKE
    Manufacturer:Mazda North American Operations
    Manufacture Dates:01/06/2014 - 09/02/2016
    Potential Units Affected:227814

    Defect Description:

    Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda6 and 2014-2016 Mazda3 vehicles. Water could possibly enter the brake caliper causing the parking brake actuator shaft to corrode and possibly bind.

    Consequence:

    If the parking brake actuator shaft binds, the parking brake may not engage or disengage fully. If the parking brake does not engage properly, the vehicle may move unexpectedly if it is parked on a slope, increasing the risk of a crash.

    Action:

    Mazda will notify owners, and dealers will check the parking brake actuator shafts, replacing any that are corroded, free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk were mailed August 24, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1217F.
    2016 MAZDA MAZDA6
    NHTSA Campaign ID:STEERING:ELECTRIC POWER ASSIST SYSTEM
    Manufacturer:Mazda North American Operations
    Manufacture Dates:11/24/2014 - 12/09/2015
    Potential Units Affected:51943

    Defect Description:

    Mazda North American Operations (Mazda) is recalling certain 2016 Mazda6 vehicles. Debris from the welding process during manufacturing of the front passenger seat frame may damage the occupant classification system (OCS) wiring.

    Consequence:

    If the wiring becomes damaged, there may be a loss of power steering assist and the deactivation of the passenger air bag, increasing the risk of a crash and the risk of injury in the event of a crash.

    Action:

    Mazda will notify owners, and dealers will attach a protective pad on the seat frame. If the OCS harness is damaged, insulating tape will be applied to the harness. These repairs will be performed free of charge. The recall began October 26, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1517H.
    2016 MAZDA MAZDA6
    NHTSA Campaign ID:SEATS
    Manufacturer:Mazda North American Operations
    Manufacture Dates:11/24/2014 - 12/09/2015
    Potential Units Affected:51943

    Defect Description:

    Mazda North American Operations (Mazda) is recalling certain 2016 Mazda6 vehicles. Debris from the welding process during manufacturing of the front passenger seat frame may damage the occupant classification system (OCS) wiring.

    Consequence:

    If the wiring becomes damaged, there may be a loss of power steering assist and the deactivation of the passenger air bag, increasing the risk of a crash and the risk of injury in the event of a crash.

    Action:

    Mazda will notify owners, and dealers will attach a protective pad on the seat frame. If the OCS harness is damaged, insulating tape will be applied to the harness. These repairs will be performed free of charge. The recall began October 26, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1517H.
    2016 MAZDA MAZDA6
    NHTSA Campaign ID:AIR BAGS: OCCUPANT CLASSIFICATION SYSTEM - OCS (FRONT PASSENGER)
    Manufacturer:Mazda North American Operations
    Manufacture Dates:11/24/2014 - 12/09/2015
    Potential Units Affected:51943

    Defect Description:

    Mazda North American Operations (Mazda) is recalling certain 2016 Mazda6 vehicles. Debris from the welding process during manufacturing of the front passenger seat frame may damage the occupant classification system (OCS) wiring.

    Consequence:

    If the wiring becomes damaged, there may be a loss of power steering assist and the deactivation of the passenger air bag, increasing the risk of a crash and the risk of injury in the event of a crash.

    Action:

    Mazda will notify owners, and dealers will attach a protective pad on the seat frame. If the OCS harness is damaged, insulating tape will be applied to the harness. These repairs will be performed free of charge. The recall began October 26, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1517H.
    2016 MAZDA MX-5
    NHTSA Campaign ID:POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
    Manufacturer:Mazda North American Operations
    Manufacture Dates:04/20/2015 - 12/11/2018
    Potential Units Affected:14370

    Defect Description:

    Mazda North American Operations (Mazda) is recalling certain 2016-2019 MX-5 (Miata) vehicles with automatic transmissions. Due to incorrect programming of the Transmission Control Module (TCM), certain conditions may cause the vehicle to unexpectedly downshift and abruptly decelerate.

    Consequence:

    If the vehicle abruptly downshifts, the driver may lose control of the vehicle, increasing the risk of a crash.

    Action:

    Mazda will notify owners, and dealers will reprogram the TCM with corrected software, free of charge. The recall began March 14, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3019A.
    2016 MAZDA MX-5
    NHTSA Campaign ID:STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS
    Manufacturer:Mazda North American Operations
    Manufacture Dates:05/26/2015 - 07/06/2015
    Potential Units Affected:2476

    Defect Description:

    Mazda North American Operations (Mazda) is recalling certain 2016 Miata MX-5 vehicles. The skid plate and metal bracket may detach from underneath the vehicle.

    Consequence:

    Parts that separate from the vehicle may become a road hazard, increasing the risk of a crash.

    Action:

    Mazda will notify owners, and dealers will replace the skid plate, free of charge. The recall began August 2, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3619F.

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